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Kinerja Pegawai Negeri Sipil (PNS) Pada Peningkatan Kualitas Pelayanan Di Kantor Camat Tallo Kota Makassar Provinsi Sulawesi Selatan Fauria, Amirah; Pananrangi, Andi Rasyid; Ismail, Imran
Paradigma Journal of Administration Vol. 1 No. 1 (2023): Paradigma Journal of Administration, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i1.2683

Abstract

Tujuan penelitian ini adalah mengetahui dan menganalisis kinerja PNS dalam memberikan pelayanan pada Kantor Camat Tallo Kota Makassar dan untuk mengetahui dan menganalisis faktor-faktor apa saja yang mempengaruhi kinerja PNS pelayanan dalam memberikan pelayanan pada Kantor Camat Tallo Kota Makassar. Penelitian ini berlokasi di Kantor Kecamatan Tallo yang dilaksanakan selama dua bulan, dengan menggunakan metode kualitatif. Informan yang dipilih berdasarkan teknik purposive sampling yaitu sebanyak 7 orang. Sumber data yang diambil adalah data primer dan data skunder. Ada 3 cara yang ditempuh dalam mengumpulkan data agar diperoleh hasil yang sesuai yaitu: wawancara mendalam (indepth interview), observasi/pengamatan, dan dokumentasi. Hasil penelitian yang ditemukan adalah Orientasi terhadap perubahan yang dilakukan oleh pegawai dengan mengikuti pendidikan, pelatihan, dan studi banding, memiliki kategori baik. Pegawai memiliki motivasi mengikuti kegiatan tersebut untuk menambah wawasan  pengetahuan dan mengembangkan diri, etika pelayanan yang ditunjukkan oleh aparatur pelayanan Kecamatan Tallo memiliki kategori tidak baik karena masih terdapat diskriminasi terhadap masyarakat, pegawai mendahulukan kerabat atau kenalannya dalam proses pengurusan, Sistem insentif yang diberikan kepada pegawai memiliki kategori tidak baik karena sistem insentif ini tidak menghasilkan   peningkatan yang signifikan terhadap prestasi kerja pegawai, dan Semangat kerjasama antar pegawai dan atasan mempunyai kategori tidak baik, karena masing–masing lebih cenderung bekerja individu dan tidak menunjukkan saling kerjasama sehingga terkadang menghambat proses pelayanan. The purpose of this study was to identify and analyze the performance of civil servants in providing services to the Tallo sub-district office, Makassar City and to identify and analyze the factors that influence the performance of civil servants in providing services at the Tallo sub-district office, Makassar city. This research is located in the Tallo District Office which was carried out for two months, using qualitative methods. Informants selected based on purposive sampling technique, namely as many as 7 people. Sources of data taken are primary data and secondary data. There are 3 methods used in collecting data in order to obtain appropriate results, namely: in-depth interviews, observation/observation, and documentation. The results of the study found that the orientation towards changes made by employees by participating in education, training, and comparative studies, has a good category. Employees are motivated to participate in these activities to broaden their knowledge and develop themselves, the service ethic shown by the Tallo District service apparatus is in a bad category because there is still discrimination against society, employees prioritize their relatives or acquaintances in the management process, the incentive system given to employees has the category is not good because this incentive system does not produce a significant increase in employee performance, and the spirit of cooperation between employees and superiors is in a bad category, because each tends to work individually and does not show mutual cooperation so that sometimes it hinders the service process.
Kebijakan Sistem Informasi Kinerja Aparatur Secara Elektronik Pada Badan Kepegawaian Daerah Kabupaten Wajo Sennang, Indo; Ismail, Imran; Juharni, Juharni
Paradigma Journal of Administration Vol. 1 No. 1 (2023): Paradigma Journal of Administration, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i1.2684

Abstract

Tujuan penelitian ini adalah untuk mengetahui implementasi pelayanan publik yang berbasis teknologi informasi dan komunikasi, sebagai media informasi, dan sarana komunikasi interaktif antara pemerintah dengan pihak-pihak lain baik kelompok masyarakat, kalangan bisnis maupun antar sesama lembaga pemerintahan. Penelitian ini menggunakan tipe penelitian kualitatif dengan lokasi penelitian di Badan Kepegawaian Daerah Kabupaten Wajo. Penelitian ini dilaksanakan selama 2 bulan, dengan menggunakan teknik Wawancara, Observasi, dan Dokumentasi. Hasil penelitian menunjukan bahwa Hampir seluruh jenis aplikasi yang digunakan pasti melibatkan pengolahan data menjadi informasi yang selanjutnya akan digunakan oleh pemerintah maupun perangkat terkait dalam proses pengambilan keputusan. Di lingkungan pemerintahan, hampir setiap hari para birokrat pemerintahan harus mengambil keputusan-keputusan penting yang berkaitan dengan hajat hidup orang banyak dan keberlangsungan/keberadaan pemerintahan yang bersangkutan. The purpose of this study was to determine the implementation of information and communication technology-based public services, as information media, and interactive means of communication between the government and other parties, both community groups, business circles and between fellow government agencies. This study uses a qualitative research type with research locations in the Wajo District Civil Service Agency. This research was conducted for 2 months, using interview, observation and documentation techniques. The results of the study show that almost all types of applications used involve data processing into information which will then be used by the government and related agencies in the decision-making process. In the government environment, almost every day government bureaucrats have to make important decisions related to the welfare of the people and the continuity/existence of the government concerned.
Kontribusi Tim Penggerak Pemberdayaan Dan Kesejahteraan Keluarga Dalam Meningkatkan Kesejahteraan Masyarakat Di Kelurahan Cambayya Kecamatan Ujung Tanah Kota Makassar Rahmi, Andi; Ismail, Imran; Sore, Udin B.
Paradigma Journal of Administration Vol. 1 No. 1 (2023): Paradigma Journal of Administration, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i1.2686

Abstract

Pemberdayaan dan Kesejahteraan Keluarga, disingkat PKK, adalah organisasi kemasyarakatan yang memberdayakan wanita untuk turut berpartisipasi dalam pembangunan Indonesia. Penelitian ini bertujuan untuk menganalisis peranan TP PKK kelurahan Cambayya dalam peningkatan kesejahteraan masyarakat, menganalisis kinerja Tim penggerak PKK kelurahan Cambayya dalam memberikan motivasi terhadap perempuan untuk ikut meningkatkan kesejahteraan masyarakat dan menganalisis implikasi SDM TP PKK terhadap potensi alam yang ada di kelurahan Cambayya. Pendekatan yang digunakan adalah pendekatan kualitatif. Metode yang digunakan adalah deskriptif analitis. Lokasi Penelitian dilakukan di Instansi Pemerintah Kelurahan Cambayya Kecamatan Ujung Tanah Kota Makassar. Data diperoleh dengan menggunakan teknik pengumpulan data dengan cara studi kepustakaan, dokumentasi, wawancara, informan. Teknik analisis data dimulai dengan menelaah seluruh data yang terkumpul. Data dianalisis dengan menggunakan beberapa langkah sesuai teori Miles & Huberman meliputi reduksi data, paparan data dan penarikan kesimpulan dan verifikasi. Hasil penelitian menunjukkan bahwa: Peranan TP PKK Kelurahan Cambayya yaitu: Membangun dan memberdayakan masyarakat melalui peningkatan keterampilan, Membina kelompok masyarakat, Sebagai fasilitator atau penghubung dan pembimbing pengembangan, Membina kelompok masyarakat untuk menjadi masyarakat yang kreatif, produktif dan inofatif, 2) TP PKK kelurahan Cambayya telah melaksanakan 4 bidang program yang saat ini sudah direalisasikan yaitu Program pangan, Program sandang, Program kesehatan serta Program pendidikan dan keterampilan, 3) Dalam pemberdayaan SDM bagi masyarakat kelurahan Cambayya maka TP PKK berperan aktif dalam kegiatan pendidikan dan keterampilan dengan cara memberikan pelatihan dan bimbingan kepada masyarakat. Empowerment and Family Welfare, abbreviated as PKK, is a social organization that empowers women to participate in Indonesia's development. This study aims to 1) analyze the role of TP PKK in Cambayya village in improving people's welfare; 2) Analyze the performance of the Cambayya village PKK driving team in providing motivation for women to participate in improving community welfare; 3) Analyze the implications of TP PKK human resources for the natural potential that exists in the Cambayya sub-district. The approach used is a qualitative approach. The method used is analytical descriptive. The location of the research was conducted at the Cambayya Village Government Agency, Ujung Tanah District, Makassar City. Data were obtained using data collection techniques by means of literature studies, documentation, interviews, informants. Data analysis techniques begin by examining all the data collected. The data were analyzed using several steps according to Miles & Huberman's theory including data reduction, data exposure and drawing conclusions and verification. The results showed that: The role of TP PKK in Cambayya Village, namely: Building and empowering communities through skills improvement, Fostering community groups, As facilitators or liaisons and development mentors, Fostering community groups to become creative, productive and innovative communities, 2) TP PKK kelurahan Cambayya has implemented 4 program areas which have now been realized, namely the food program, clothing program, health program and education and skills program, 3) In empowering human resources for the Cambayya sub-district community, the TP PKK plays an active role in education and skills activities by providing training and guidance to the community.
Pengaruh Flexible Working Arrangement Integritas Dan Tunjangan Terhadap Kinerja Pegawai Dprd Kabupaten Barru Nurmahdi, Nurmahdi; Ismail, Imran; Juharni , Juharni
Jurnal Sosiologi Kontemporer Vol. 5 No. 1 (2025): Jurnal Sosiologi Kontemporer, Juni 2025
Publisher : Program Studi Sosiologi Universitas Bosowa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56326/jsk.v5i1.6418

Abstract

Penelitian ini bertujuan untuk mengetahui: 1). Untuk mengetahui dan menganalisis pengaruh Flexible Working Arrangement terhadap Kinerja Pegawai DPRD Kabupaten Barru. 2). Untuk mengetahui dan menganalisis pengaruh Integritas terhadap Kinerja Pegawai DPRD Kabupaten Barru. 3). Untuk mengetahui dan menganalisis pengaruh Tunjangan terhadap Kinerja Pegawai DPRD Kabupaten Barru. 4). Untuk mengetahui dan menganalisis pengaruh secara Simultan Flexible Working Arrangement, Integritas dan Tunjangan terhadap Kinerja Pegawai DPRD Kabupaten Barru dan 5). Untuk mengetahui dan menganalisis variabel yang dominan berpengaruh terhadap Kinerja Pegawai DPRD Kabupaten Barru Pendekatan penelitian ini menggunakan penelitian kuantitatif. Penelitian dilakukan pada Kantor DPRD Kabupaten Barru dengan Populasi penelitian adalah pegawai DPRD Kabupaten Barru yang berjumlah 25 orang. Pemilihan sampel dalam penelitian ini dilakukan dengan menggunakan metode sampling jenuh jumlah populasi sekaligus menjadi sampel sehingga jumlah sampel sebanyak 25 orang, tehnik pengumpulan data menggunakan kusioner dan tehnik analisis data menggunakan tehnik analisis regresi berganda. Hasil Penelitian 1).Variabel Flexible Working Arrangement (X1) berpengaruh positif dan signifikan terhadap variable Kinerja Pegawai DPRD Kabupaten Barru. 2). Variabel Tunjangan Kinerja (X2) berpengaruh positif dan signifikan terhadap variabel Kinerja Pegawai DPRD Kabupaten Barru. 3). variabel Integritas (X3) berpengaruh positif dan signifikan terhadap variabel Kinerja Pegawai DPRD Kabupaten Barru. 4). Nilai sig. uji F sebesar 0,000 pada tingkat signifikan 0,05. Nilai ini lebih kecil dari 0,05 yang menunjukkan bahwa semua variabel independen yaitu teridiri dari; Flexibel Working Arrangement (X1) Tunjangan Kinerja (X2) Integritas (X3) secara bersama-sama berpengaruh terhadap Kinerja Pegawai (Y) pada DPRD Kabupaten Barru. 5). variabel yang paling dominan mempengaruhi Kinerja Pegawai pada Kantor DPRD Kabupaten Barru adalah Integritas.
Aktualisasi Prinisip The Right Man ini The Right Job Dalam Struktur Birokrasi Dinias Penanaman Modal Dan Pelayanan Terpadu Satu Pinitu Di Kabupaten Pangkajene Dan Kepulauan Reliubun, Sasa Zainudin; Ismail, Imran; Juharni, Juharni
Paradigma Journal of Administration Vol. 1 No. 2 (2023): Paradigma Journal of Administration, Desember 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i2.3873

Abstract

Penelitian bertujuan untuk menganalisis prinisip the right man n the right job Dinias penanaman modal dan  pelayanan terpadu satu pinitu di kabupaten pangkajene dan kepulauan, struktur birokrasi di dinias penanaman modal dan pelayanan terpadu satu pinitu di kabupaten pangkajene dan kepulauan, dan pengaruh prinisip the right man n the right job dalam struktur birokrasi pada dinias penanaman modal dan pelayanan terpadu satu pinitu di kabupaten pangkajene dan kepulauan. Jenis penelitian ni adalah kuantitatif dengan tipe penelitian expost facto. Data dikumpulkan dengan metode observasi, angket dan dokumentasi. Populasi dalam penelitian ni adalah keseluruhan pegawai yang bekerja di Dinias penanaman modal dan pelayanan terpadu satu pinitu di Kabupaten Pangkajene dan Kepulauan dan banyaknya sampel yaitu 28 orang. Hasil penelitian menunjukkan bahwa: (1) Prinisip The Right Man in The Right Job Dinias Penanaman Modal dan Pelayanan Terpadu Satu Pinitu di Kabupaten Pangkajene dan Kepulauan termasuk dalam kategori cukup, (2) Struktur Birokrasi di Dinias Penanaman Modal dan Pelayanan Terpadu Satu Pinitu di Kabupaten Pangkajene dan Kepulauan berada dalam kategori baik, (3) Terdapat Pengaruh Prinisip The Right Man in The Right Job dalam Struktur Birokrasi pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pinitu di Kabupaten Pangkajene dan Kepulauan. This study aimed to determine and analyze: (1) an overview of the principle of the right man in the right job investment service and one-stop integrated service in Pangkajene and Island regency, (2) an overview of the bureaucratic structure in the investment service and one-stop integrated services in Pangkajene and Island Regency, (3) the influence of the principle of the right man in the right job in the bureaucratic structure of the investment service and one-stop integrated service in Pangkajene and Islan Regency. This type of the study was quantitative with the type of expost facto study. Data was collected by observation, questionnaire and documentation methods. The population in this study were all employees who worked at the investment service and one-stop integrated service in Pangkajene and Island Regency and the number of sample was 28 people. The results of the study showed that: (1) The principle of The Right Man In The Right Job Investment Service and One-Stop Service in Pangkajene and Island Regency is included in the sufficient category, (2) Bureaucratic Structure in the investment service and one-stop integrated serviceiin the Pangkajene and  Island Regency is in the good category, (3) There is an Influence of The Right Man In The Right Job Principle in the Bureaucratic Structure of the Investment Service and One-Stop Integrated Service in Pangkajene and Island Regency.
Optimalisasi Kinerja Pegawai Pada Balai Pengembangan Penjaminan Mutu Pendidikan Vokasi Bidang Kelautan Perikanan Teknologi Informasi Dan Komunikasi Di Sulawesi Selatan Mochaimin, Muhammad Rofik; Ismail, Imran; Juharni, Juharni
Paradigma Journal of Administration Vol. 1 No. 2 (2023): Paradigma Journal of Administration, Desember 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i2.3881

Abstract

Tujuan penelitian adalah untuk menganalisis pelayanan pegawai dalam peningkatan kinerja Balai Pengembangan Penjaminan Mutu Pendidkan Vokasi Bidang Kelautan Perikanan Teknologi Informasi dan Komunikasi. Untuk mengimplementasikan tujuan tersebut maka digunakan teknik pengumpulan data melalui observasi, wawancara, dokumentasi dan lain-lain. Analisis yang digunakan adalah analisis kualitatif. Hasil penelitian menunjukkan bahwa pelayanan pegawai sudah mendukung peningkatan kinerja Balai Pengembangan Penjaminan Mutu Pendidkan Vokasi Bidang Kelautan Perikanan Teknologi Informasi dan Komunikasi. Aspek pengawasan dan pengendalian dalam pelaksananakan pelayanan pelatihan perlu ditingkatkan. Perlu adanya sosialisasi tentang indikator kinerja balai secara berkelanjutan kepada semua pegawai. The aim of this study was to analyze employee service and productivity in improving performance of the Vocational Education Quality Assurance Development Center in the Marine Fisheries Information and Communication Technology sector. In implementing these objectives, data collection technique was used through observation, interview, documentation and others. The analysis used was qualitative analysis. The result of the study showed  that employee service and productivity have supported the performance improvement of the Vocational Education Quality Assurance Development Center in the Marine Fisheries Information and Communication Technology Sector. Aspects of supervision and control in the implementation of training service need to be improved. It is necessary to socialize of the performance indicator on an ongoing basis to all employees.
Analisis Pengaruh Beban Kerja Dan Remunerasi Terhadap Kinerja Pegawai Pada Pengadilan Militer II-16 Makassar Rasjid, Sukmawaty; Ismail, Imran; Juharni, Juharni
Paradigma Journal of Administration Vol. 1 No. 2 (2023): Paradigma Journal of Administration, Desember 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v1i2.3885

Abstract

Penelitian bertujuan untuk menganalisis pengaruh beban kerja dan remunerasi terhadap kinerja yang diberikan oleh Pegawai Pengadilan Militer II-16. Makassar. Beban kerja diberikan berdasarkan kapasitas dan jabatan yang diemban oleh Pegawai Pengadilan Militer II-16. Makassar. Sistem pemberian remunerasi merujuk pada peraturan presiden yang berlaku saat ni berdasarkan jenis golongan Pegawai Pengadilan Militer II-16 Makassar. Penelitian ni merupakan penelitian yang bersifat deskriptif analisis menggunakan pendekatan kuantitatif. Data yang diperoleh dari responden dari Pegawai Pengadilan Militer II-16 Makassar. Hasil penelitian ni menunjukkan bahwa beban kerja dan remunerasi berpengaruh terhadap peningkatan kinerja Pegawai Pengadilan Militer II-16 Makassar. Beban kerja   yang   diberikan   terkadang   tidak sesuai dengan kemampuan maka berdampak pada penurunan kinerja pegawai. Remunerasi yang diberikan secara berkala sesuai dengan standar dapat membantu meningkatkan semangat kerja Pegawai Pengadilan Militer II-16 Makassar. Beberapa pegawai pernah mengalami pemotongan remunerasi hal ni menunjukkan ketegasan pemberian remunerasi ni berbasis kinerja. Sistem demikian dapat terus ditingkatkan dengan memperbaiki pemetaan beban kerja agar sesuai dengan kemampuan pegawai. Serta membuat ndikator khusus melalui pelatihan pegawai yang akan mengerjakan pekerjaan yang tidak  sesuai  dengan  kemampuannya.  Ketegasan  terhadap remunerasi juga patut dipertahankan. This study aimed to analyze the effect of workload and remuneration on the performance given by Military Court Employees II-16 Makassar. The workload s given based on the capacity and position held by the Military Court Employees II-16 Makassar. The system for providing remuneration refers to the current presidential regulation based on the type of class of Military Court Employees II-16 Makassar. This research was a descriptive analysis using a quantitative approach. Data obtained from respondent from Military Court Employees II-16 Makassar. The result of this study ndicated that workload and remuneration affect the performance mprovement of Military Court Employees II-16 Makassar. The workload given s sometimes not n accordance with the ability, so t has an mpact on reducing employee performance. Remuneration given periodically n accordance with standard can help mprove the morale of Military Court II-16 Makassar employee. Some employees had experienced remuneration cut, this shows the assertiveness of this performance-based remuneration. Such as system can continue to be mproved by mproving workload mapping so that t matches employee capability also creating a special ndicator through training employee who will do work that s not n accordance with their ability. Assertiveness on remuneration should also be mantained.
THE INFLUENCE OF EMPLOYEE ADDITIONAL INCOME (TPP) AND ORGANIZATIONAL JUSTICE EMPLOYEE PERFORMANCE AT THE REGIONAL PERSONNEL AND HUMAN RESOURCE DEVELOPMENT AGENCY (BKPSDM) OF WAJO REGENCY Aminah, Sitti; Ismail, Imran
International Journal of Social Service and Research Vol. 5 No. 3 (2025): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v5i3.1209

Abstract

The purpose of this study was to determine and analyze the effect of additional employee income and organizational justice on employee performance at the Office of the Human Resources Development and Personnel Agency (BKPSDM) of Wajo Regency. The sample in this study is the total population, which is 43 respondents. Data collection techniques are carried out through observation, documentation and questionnaires. The results of the data analysis as seen in the table show that according to the perception of respondents in general, Organizational Justice at the Bureau of Personnel and Human Resource Development Agency is included in the very good criteria of the ideal score with the number of scores obtained 1451 with details of 10 indicators. The regression model in this research is suitable to be used to predict employee performance based on the input of additional variables of employee income, organizational fairness, and other variables outside this research model. The research shows that additional income and organization justice have a simultaneous and positive effect on employees' performance. The findings can inform policymakers and organizational leaders in designing effective compensation and management strategies that foster a positive work environment and improve employee outcomes. Lastly, qualitative research methods, such as interviews or focus groups, could be employed to gain deeper insights into employee perceptions and experiences regarding additional income, enriching the understanding of these dynamics in the workplace.
ANALISIS EFEKTIFITAS PENGGUNAAN TEKNOLOGI DIGITAL DALAM MENINGKATKAN LAYANAN ADMINISTRASI PENDIDIKAN Aminah, Sitti; Rahmah, Rahmah; Ismail, Imran
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10 No. 02 Juni 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.25118

Abstract

This study analyzes the effectiveness of digital technology in enhancing educational administration services at UPT SMA Negeri 10 Wajo. Using a qualitative approach, data were collected through interviews, observations, and document studies with informants including the school principal, educators, students, the school committee, and parents. The findings indicate that digital technology improves administrative efficiency, particularly in data management, scheduling, school-parent communication, and academic reporting. Supporting factors include school policies, availability of digital devices, internet access, and educators’ openness to technology adoption. However, challenges such as limited digital literacy, infrastructure constraints, and technical issues remain obstacles. Recommended solutions include digital literacy training, infrastructure enhancement, and the development of a more user-friendly administrative system. Government support and active participation from parents and the school committee are essential in creating an effective and sustainable digital ecosystem.
Analyzing the Archiving Management Performance in the Department of Public Works and Spatial Planning Pananrangi, Andi Rasyid; Hamka, Husain; Ismail, Imran; Hamid, Wahyuddin; Nurkaidah, Nurkaidah; Sahibuddin, Annamirah
Interdisciplinary Social Studies Vol. 2 No. 4 (2023): Regular Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v2i4.380

Abstract

Background: In the process of presenting information so that leaders can make decisions and plan policies, there must be good systems and work procedures in the archives sector. An institution, be it a state or private institution, will not be able to provide good, complete and accurate information data, if the institution does not have good and regular archive management. Aim: Unveiling and analyzing the performance of archival management services of the Polewali Mandar’s District Department of Public Works and Spatial Planning Office and the obstacles encountered in optimizing service performance carried out by the archives section of the Polewali Mandar’s Department of Public Works and Spatial Planning Office. Method: This study used a qualitative descriptive approach. Data collection techniques were observation at the Polewali Mandar’s Department of Public Works and Spatial Planning, interviews with staff at the department, and documentation (Online and offline). Data analysis was carried out through data reduction, data display, conclusion drawing, and data verification. Findings: The human resources are still very lacking, and understanding and knowledge about archive management is still very minimal, shrinkage  of an archive in the office has never been done because of the lack of knowledge of employees in managing archives, there are cultural factors of bad habits that cause the absence of responsibility and discipline that causes a deterioration in employee performance. This factor is a bad example for other employees so that the sustainability of poor performance is inevitable and has an impact on employee work results.