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Rahmadi Indra Tektona
Fakultas Hukum Universitas Jember
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Widya Yuridika

 1 
Tanggung Jawab Hukum PT. Gojek Indonesia Atas Hilangnya Saldo Go-Pay Konsumen Dalam Layanan Go-Food Rahmadi Indra Tektona; Dyah Ochtorina Susanti; Nurhayati Nurhayati
Widya Yuridika Vol 3, No 1 (2020): Widya Yuridika: Jurnal Hukum
Publisher : Universitas Widya Gama Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (531.183 KB) | DOI: 10.31328/wy.v3i1.1350

Abstract

This research was conducted to analyze the legal issues regarding the legal responsibility of PT. Gojek Indonesia for consumer losses due to loss of Go-Pay balance in the Gojek account when using the Go-Food service. The type of research used by the author is the type of normative juridical assessment. Then the method used is the law approach and conceptual approach. Whereas the source of legal material consists of:/ a.) Primary legal material, namely laws, and regulations; b.) Secondary legal material includes law books, legal journals, and scientific works in the field of law c.) Non-legal material in the form of information from the internet relating to the science of law related to the problem being studied. Analysis of the legal material used is to use the method of deductive analysis, which is a method of things that are general towards specific things. The results of the research on PT. Gojek Indonesia in the event of loss of consumer balance is liability based on an element of error. PT. Gojek Indonesia as the manager of the Gojek application is obliged to bear consumer losses by providing compensation in the form of returning a sum of money or replacing a lost amount
Co-Authors Agusyanti, Kusuma Astuti Alvian Romdani, Vina Amadis, Fay Alejandra Amalia Putri Vairus Amalina Roslan Amru Hanifa Mukti Anang Suindro Anang Suindro Anggita, Sheila Novia Arini Ayatik Auliya Safira Putri Ayu Citra Santyaningtyas Ayu Citra Santyaningtyas Ayudya Rizqi Rachmawati Bakhouya Driss, Bakhouya Benu, Marthen Choirur Roziqin Devayanti, Rania Ayang Dewi Indriani Dwi Putra, Alifian Billie Dwi Ruli Handoko Dyah Ochtorina Susanti Efendi, Aan Elliani Sudjana Emi Zulaikha Emi Zulaikha Ermanto Fahamsyah Ermanto Fahamsyah Fendi Setyawan Ferdiansyah Putra Manggala Firman Floranta Adonara, Firman Floranta Fona Kartika Listiyapuji H.M Rifqinizamy Karsayuda Haldin Perdana Putra Handono, Mardi Helmi Septianto, Dea I Wayan Yasa, I Wayan Ikarini Dani Widiyanti Iswi Hariyani Khoidin Khoidin Kurniawan, Nidal Safaraz Kusuma Astuti Agusyanti M Adriani Harefa, Jemi Maudyna Fitria Moh. Ali Moh. Ali Moh. Ali Mohammad Fasholli Nur Huda Mukti, Amru Hanifa Nadya Ulfa Safilia Nurdeng Deuraseh Nurhayati Nurhayati Nuzulia Kumala Sari Oktaviyani, Evin Paramita Cahyaning Dewanti Poesoko, Felly Felmmy Dwi Renaningtyas Provisky, Cedatendo Lambang Qoriatur Risma Qorina Fatimatus Zahro Raihana Mohd Raffi Regina Yurisprastita Jufri Rhama Wisnu Wardhana Risqullah Cahyanan Putra Santyaningtyas, Ayu Citra Savitri Indiarti Siti Nur Shoimah Slamet Ervin Iskliyono SRI ASTUTIK Suci, Ivida Dewi Amrih Tiya Ningrum Rahayu Triasita Nur Azizah Ulhfah Mutiarachmah Vela Ardian Ninda Wahjuni, Edi Wahyu Wahyu Yusmi Zam Zam Maharani Zulaikha, Emi