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All Journal Jurnal Manajemen Pelayanan Publik Journal of Governance J-MAS (Jurnal Manajemen dan Sains) Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Jurnal Ilmiah Wahana Pendidikan Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) Arus Jurnal Sosial dan Humaniora Indonesian Research Journal on Education Journal of Administration and International Development Jurnal TNI Angkatan Udara Jurnal Cendekia Ilmiah Perspektif Administrasi Publik dan hukum Jurnal Ilmiah Manajemen Dan Kewirausahaan
Rita Kusuma Astuti
Politeknik Imigrasi
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Evaluasi Kinerja Administrasi Perkantoran Guna Mendukung Efisiensi Pengelolaan Anggaran Keimigrasian Brahmannea Kharizma Azra Baihaqie; Rita Kusuma Astuti; Budy Mulyawan
Arus Jurnal Sosial dan Humaniora Vol 5 No 2: Agustus (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i2.1674

Abstract

Penelitian ini merupakan tinjauan literatur yang bertujuan untuk mengevaluasi hubungan antara kinerja administrasi perkantoran dan efisiensi pengelolaan anggaran pada sektor keimigrasian. Dengan mengkaji berbagai literatur akademik dan laporan kebijakan dari tahun 2017 hingga 2025, studi ini menyoroti bagaimana fungsi administratif seperti pengelolaan arsip, dokumentasi, dan tata kelola layanan berkontribusi terhadap efektivitas anggaran berbasis kinerja (Performance-Based Budgeting/PBB). Hasil analisis menunjukkan bahwa efisiensi administratif memiliki korelasi positif dengan kualitas layanan publik, terutama dalam konteks reformasi birokrasi di kantor imigrasi. Hambatan utama yang diidentifikasi meliputi beban administratif yang tinggi, sistem IT yang belum terintegrasi, dan budaya kerja birokratis yang resisten terhadap inovasi. Studi ini merekomendasikan penerapan praktik terbaik seperti Business Process Reengineering (BPR), penguatan indikator kinerja utama (KPI), serta integrasi sistem teknologi informasi untuk meningkatkan efisiensi dan akuntabilitas anggaran. Temuan ini diharapkan memberikan kontribusi teoritis dan praktis dalam penguatan tata kelola anggaran publik khususnya di lingkungan Direktorat Jenderal Imigrasi.
Sistem Penilaian Kinerja dan Efektivitasnya di Lembaga Pemerintah Indonesia Fadhillah, Achmad Asyraq; Firlana, Habbi; Astuti, Rita Kusuma
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 6: Oktober 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i6.11558

Abstract

Penilaian kinerja merupakan aspek penting dalam manajemen sumber daya manusia di lembaga pemerintah Indonesia untuk meningkatkan produktivitas pegawai dan akuntabilitas organisasi. Artikel ini melakukan tinjauan literatur sistematis terhadap studi terkait sistem penilaian kinerja di sektor publik Indonesia, dengan tujuan mengidentifikasi model penilaian yang umum digunakan, faktor pendukung efektivitas, serta kendala dalam implementasinya. Hasil tinjauan menunjukkan bahwa model berbasis Sasaran Kinerja Pegawai (SKP) paling banyak diterapkan, didukung oleh faktor seperti pelatihan, teknologi informasi, dan komitmen pimpinan. Namun, tantangan seperti resistensi budaya organisasi dan kurangnya transparansi masih menjadi hambatan utama. Temuan ini memberikan gambaran menyeluruh yang dapat menjadi dasar perbaikan kebijakan manajemen SDM di sektor publik guna mendukung reformasi birokrasi secara berkelanjutan.
Zero Based Budgeting di Era Digital: Mewujudkan Anggaran Efisien dan Akuntabel Menuju Birokrasi 4.0 Aldimas Aldimas; Rita Kusuma Astuti; Muhammad Arief Adillah
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 4 No. 3 (2025): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v4i3.4868

Abstract

This study aims to analyze the application of the Zero Based Budgeting (ZBB) method in budget management in 2025 as a strategic step to improve efficiency, transparency, and accountability in public financial governance. ZBB is a budgeting approach that requires each organizational unit to prepare a budget from zero without referring to previous allocations, so that each expenditure must be logically justified based on actual needs and strategic priorities. In the context of increasing fiscal pressures and demands for bureaucratic reform, the relevance of ZBB is increasingly strengthening. Using a qualitative approach through literature studies and policy analysis, this study evaluates the effectiveness, constraints, and prospects of ZBB implementation in various government sectors that are undergoing digital transformation, such as immigration services and public services. The results of the study show that although ZBB is able to improve budget efficiency and build a more responsible work culture, its success is highly dependent on the readiness of human resources, reliable information systems, and strong political support. Therefore, the implementation of ZBB in 2025 needs to be accompanied by systematic training, supporting regulations, and an integrated performance evaluation system to produce a significant impact on better budgeting practices.
MENANAMKAN NILAI-NILAI PANCASILA, MENUJU GENERASI EMAS INDONESIA 2045 DI SEKOLAH ANAK PERCAYA Firlana, Habbi; Sohirin, Sohirin; Wibowo, Pascalis Danny Kristi; Adillah, Muhammad Arief; Astuti, Rita Kusuma; Ardi, Imma Yedida
Jurnal Abdimas Imigrasi Vol 6 No 2 (2025): JURNAL ABDIMAS IMIGRASI
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v6i2.819

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk memperkuat pemahaman dan internalisasi nilai-nilai Pancasila pada anak-anak usia dini serta meningkatkan kapasitas pendamping lokal melalui metode pembelajaran interaktif dan pelatihan berkelanjutan. Permasalahan utama yang dihadapi meliputi rendahnya pemahaman nilai Pancasila di keluarga kurang mampu, keterbatasan akses pendidikan karakter, serta minimnya sumber dana untuk mendukung kegiatan. Solusi yang dilakukan adalah penerapan media pembelajaran interaktif seperti drama boneka, puzzle, gambar, dan buku ajar; pelatihan fasilitator dan pendamping lokal; serta pengelolaan dana mandiri melalui pengumpulan dan penjualan sampah. Hasil yang dicapai menunjukkan peningkatan pemahaman dan pengamalan nilai Pancasila oleh anak-anak, peningkatan kapasitas pendamping, dan terwujudnya pemberdayaan ekonomi komunitas yang mendukung keberlanjutan program. Kegiatan ini membuktikan efektivitas intervensi edukatif dan pemberdayaan ekonomi dalam membangun karakter bangsa yang berlandaskan Pancasila.
Urgensi Transformasi Kantor Imigrasi Kelas I TPI Bandung Menjadi Kantor Imigrasi Kelas I Khusus TPI Bandung Alfian, Edwin; Astuti, Rita Kusuma; Wibowo, Pascalis Danny Kristi
Indonesian Research Journal on Education Vol. 5 No. 3 (2025): Irje 2025
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v5i3.2656

Abstract

Transformasi kelembagaan menjadi keharusan dalam menghadapi kompleksitas pelayanan publik, termasuk dalam sektor keimigrasian. Kota Bandung sebagai ibu kota Provinsi Jawa Barat memiliki intensitas mobilitas penduduk dan dinamika regional yang tinggi, namun status kelembagaan Kantor Imigrasi Kelas I TPI Bandung belum mengalami peningkatan yang sesuai dengan beban kerja yang dihadapi. Penelitian ini bertujuan untuk menganalisis urgensi transformasi Kanim Bandung menjadi Kantor Imigrasi Kelas I Khusus TPI dengan mempertimbangkan aspek beban kerja, cakupan wilayah, dan proyeksi dinamika keimigrasian di masa depan. Pendekatan penelitian yang digunakan adalah kualitatif-deskriptif, dengan pengumpulan data melalui observasi non partisipatif dan telaah data sekunder seperti regulasi, artikel ilmiah, dan dokumen kebijakan. Hasil penelitian menunjukkan bahwa Kanim Bandung memiliki volume layanan paspor rata-rata 11.000 per bulan, menangani 84 kasus deportasi dalam satu tahun, dan membawahi layanan di berbagai titik wilayah. Selain itu, proyeksi masuknya tenaga kerja asing akibat investasi asing di kawasan industri Subang-Karawang memperkuat kebutuhan akan struktur kelembagaan yang lebih fleksibel dan adaptif. Analisis menggunakan Teori Kontingensi menegaskan bahwa struktur organisasi yang efektif harus mampu menyesuaikan diri dengan kondisi lingkungan. Oleh karena itu, peningkatan status kelembagaan menjadi Kanim Kelas I Khusus TPI merupakan langkah logis untuk memperkuat kapasitas pelayanan dan pengawasan keimigrasian di wilayah strategis seperti Bandung.
Analisis Penyerapan Anggaran Biaya Tambahan di Kantor Imigrasi Kelas I TPI Jambi Wijaya, Mohamad Yoga; Astuti, Rita Kusuma; Widayat, Wisnu 
Indonesian Research Journal on Education Vol. 5 No. 3 (2025): Irje 2025
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v5i3.2662

Abstract

Anggaran Biaya Tambahan (ABT) merupakan instrumen penting dalam mendukung kelancaran operasional instansi pemerintah, khususnya untuk kegiatan yang bersifat mendesak dan tidak terakomodasi dalam anggaran awal. Penelitian ini bertujuan untuk menganalisis penyerapan ABT di Kantor Imigrasi Kelas I TPI Jambi dan mengevaluasi tantangan serta peluang optimalisasinya. Permasalahan utama yang diangkat meliputi keterlambatan realisasi anggaran, ketidaksesuaian antara rencana penarikan dana dan pelaksanaan kegiatan, lemahnya koordinasi antarseksi, serta belum optimalnya pelibatan indikator kinerja berbasis hasil dalam penyusunan dan evaluasi anggaran. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi terhadap laporan realisasi anggaran, DIPA, serta kalender kerja instansi. Hasil penelitian menunjukkan bahwa kendala struktural dan teknis tersebut menghambat efektivitas pelaksanaan ABT meskipun tingkat penyerapannya tergolong tinggi secara administratif. Sebagai solusi strategis, konsep Beyond Budgeting ditawarkan sebagai pendekatan inovatif yang dapat meningkatkan fleksibilitas dan efisiensi pengelolaan anggaran. Pendekatan ini mengedepankan perencanaan berbasis kinerja, evaluasi berbasis outcome, serta desentralisasi dalam pengambilan keputusan anggaran. Penerapan prinsip-prinsip ini secara bertahap dinilai mampu memperkuat kualitas tata kelola keuangan pada tingkat satuan kerja. Penelitian ini diharapkan menjadi kontribusi konseptual bagi reformasi sistem anggaran publik, khususnya dalam konteks pengelolaan ABT yang lebih adaptif dan berorientasi hasil.
Integrating Good Governance, Integrity Zone, and Digitalization: A Synergistic Model for Immigration Service Reform in Indonesia Astuti, Rita Kusuma; Wirdhiningsih, Virra; Pujonggo, Seno Setyo; Jannah, Rahmawati Nurul; Maulidia, Hanifa; Priyatno, Mas Budi; Febrianto, Arief
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.67624

Abstract

Public service reform in sensitive sectors like immigration requires a balance between sovereignty control and service excellence. This study aims to develop an effective reform model by synthesizing three strategic pillars: Good Governance (GG), the Integrity Zone (IZ) program, and Digitalization. Utilizing a qualitative policy synthesis and thematic analysis of institutional data (LKjIP 2024) and longitudinal records (2018-2024), the research evaluates the implementation trajectory of 103 immigration units in Indonesia. The findings reveal a "Compliance-Performance Gap," where structural certification under the IZ program does not always result in a total cultural mindset shift. However, digitalization emerges as a critical "technical enforcer" that locks integrity into the system by eliminating face-to-face discretion. The study proposes an Integrated Reform Model where GG provides the normative foundation, IZ provides the structural mandate, and Digitalization acts as the technical engine. This synergy ensures that the dual mandate of immigration—securing borders while facilitating public welfare—is achieved through transparent, accountable, and non-discretionary processes. The model provides a strategic blueprint for other public institutions facing complex bureaucratic challenges in emerging economies.
8. BUDGET EVALUATION AS A BASIS FOR IMPROVING BUDGET QUALITY Cherry Jelita Saugi; Rita Kusuma Astuti; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Firmansyah
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/49psd991

Abstract

This study aims to analyze the role of budget evaluation as a basis for improvingbudgeting quality in public sector organizations. The study applies a qualitative approach usinga literature review method covering 15 scientific articles on budget evaluation, performancebased budgeting, budget effectiveness and efficiency, accountability, internal control systems,human resource quality, and the use of budgeting information systems. The data were analyzedthrough content and thematic analysis involving identification, reduction, coding, thematicclassification, and interpretation. The findings indicate that budget evaluation contributes toidentifying discrepancies between plans and realization, assessing the effectiveness andefficiency of fund utilization, improving the clarity of performance indicators, and strengtheningbudget accountability. Budgeting quality is also influenced by human resource competence, dataquality, integration between planning and budgeting, information system utilization, and internalcontrol. The main constraints include inaccurate performance indicators, low budget absorption,limited staff capacity, system disruptions, and weak utilization of evaluation results as feedback.The study concludes that budget evaluation should be conducted periodically, supported byreliable data, and followed up in the preparation of the next budgeting period to produce a moreeffective, efficient, measurable, transparent, and results-oriented budgeting process.
4. INTEGRATION OF IMMIGRATION ADMINISTRATION AND NATIONALPOLICE INFORMATION SYSTEMS TO ENHANCE SERVICE QUALITY Nabila Nasywa Armita Siahaan; Pascalis Danny Kristi Wibowo; Rita Kusuma Astuti; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Hendri Himawan; Ida Farida
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/mac61394

Abstract

This study aims to analyze how the integration of the Immigration AdministrationInformation System and the information system of the Indonesian National Police can improveservice quality. The increasing intensity of human activities and cross-border mobility requiresthe state to ensure immigration services are fast and precise. These services are also expectedto be accurate and secure to support supervision when dealing with immigration-related risks.This study was initially conducted based on the finding that inter-agency coordination remainssuboptimal and that the existing regulations are not yet sufficiently appropriate. Therefore, thestudy employed a qualitative approach using a literature review method based on 15 scientificarticles. The data were analyzed through content and thematic analysis before the finalconclusions were drawn. The findings show that the proper integration of immigration and policeinformation systems can improve inspection accuracy and strengthen service coordination. Theanalysis also confirms that successful integration does not depend solely on technology, butalso requires attention to several elements, including appropriate regulations and the accuracyof officers in carrying out their duties. In addition, cybersecurity measures are needed to preventdata breaches and unauthorized access. Based on these findings, it can be concluded thatinformation system integration is a strategic step toward achieving immigration services that aremore effective, efficient, and accountable.
Optimalisasi Anggaran Keimigrasian Berbasis Penerimaan Negara bukan Pajak (PNBP): Analisis Kebijakan Fiskal dalam Penyelenggaraan Pelayanan Keimigrasian di Indonesia Anastasya Febiona Tambunan; Rita Kusuma Astuti; Wisnu Widayat
Perspektif Administrasi Publik dan hukum Vol. 3 No. 3 (2026): Juli: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i3.1218

Abstract

Immigration is a strategic government function encompassing public service delivery, law enforcement, and the safeguarding of state sovereignty over cross-border movement of persons. In recent years, the financing of Indonesia's immigration functions has increasingly relied on Non-Tax State Revenue (Penerimaan Negara Bukan Pajak/PNBP) generated from passport, visa, and stay-permit services. This article examines the relationship between the immigration budget and PNBP performance, and identifies opportunities and challenges in managing PNBP as a public-sector fiscal policy instrument. A normative-juridical method with a descriptive-analytical approach is employed, supported by secondary data from statutory regulations and the financial performance reports of immigration institutions for the 2021–2025 period. The findings indicate that PNBP realization has increased significantly and consistently exceeded its targets, while budget absorption has remained relatively stable at above ninety percent of the allocated ceiling. This condition suggests fiscal space that can be optimized through the partial-use scheme of PNBP funds to improve service quality, although it remains constrained by limited regulatory flexibility, capacity gaps among technical implementing units, and the risk of fiscal dependency on a single revenue source. The article recommends strengthening performance-based budgeting governance, synchronizing PNBP tariff policy with service quality, and reinforcing oversight so that PNBP-based immigration budget management can be carried out in an accountable, efficient, and sustainable manner.
Co-Authors Aji, Koesmoyo Ponco Aldimas Aldimas Alfian, Edwin Ali, Muhammad Iqbal Darmawan Anastasya Febiona Tambunan Anindito Rizki Wiraputra Anwar Hendro Ardi, Imma Yedida Arief Febrianto Arief Febrianto, Arief Besse Hartati Brahmannea Kharizma Azra Baihaqie Budy Mulyawan, Budy Cahyaningtyas, Riza Putri Catherina, Sophie Ria Cherry Jelita Saugi Fadhillah, Achmad Asyraq Firmansyah Habbi Firlana Hendri Himawan Ida Farida Jannah, Rahmawati Nurul KEMAL LUBIS, ALI MUSTAFA Maulidia, Hanifa Muhammad arief adillah Muhammad Darylrizqi Indrajaya Muhammad Mahafada Esa Putra Tugiyono Nabila Nasywa Armita Siahaan Nur Priyanto Nursanto, Gunawan Ari Pascalis Danny Kristi Wibowo Priyatno, Mas Budi Prytha Yunir Omar Azhari Atiri Laode Pujonggo, Seno Setyo Ryanindityo, Mochammad Seno Setyo Pujonggo Setiawan, Andria Sohirin, Sohirin Sri Kuncoro Bawono Suroso Tutidikatama Vira Widhaningsih Virra Wirdhiningsih Wibowo, Pascalis D. K. Widayat, Wisnu Wijaya, Mohamad Yoga Yufi Adriani