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All Journal Jurnal Siasat Bisnis JURNAL PENGABDIAN KEPADA MASYARAKAT Journal of ICSAR Syntax Literate: Jurnal Ilmiah Indonesia Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Almana : Jurnal Manajemen dan Bisnis Ekonomi dan Bisnis Jurnal Manajerial JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Riset Bisnis dan Manajemen MANNERS Management and Entrepreneurship Journal Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat JIIP (Jurnal Ilmiah Ilmu Pendidikan) TECHNO-SOCIO EKONOMIKA Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Quantitative Economics and Management Studies Jurnal Riset Ilmu Ekonomi Jurnal Abdimas Bina Bangsa Kontigensi: Jurnal Ilmiah Manajemen Asian Management and Business Review Jurnal Ilmu Manajemen Advantage Jurnal Inovasi Masyarakat Prisma Sains: Jurnal Pengkajian Ilmu dan Pembelajaran Matematika dan IPA IKIP Mataram Multifinance IJSS
Nurul Hermina
Universitas Widyatama
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Physics Social Sciences Other

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The Influence of Perceptions of Organizational Support, Organizational Justice and Leadership Style on Job Satisfaction: The Mediating Role Organizational Commitment (Case Study of PT. XYZ Employees) Nurhasanah, Nurhasanah; Hermina, Nurul
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 4 (2025): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of perceived organizational support, organizational justice, and leadership style on employee job satisfaction with organizational commitment as a mediating variable (case study of PT. XYZ). The method used in this study is a quantitative method with a descriptive verification approach. Data were collected using a questionnaire distributed to 103 employees of PT. XYZ. The sample size was determined using a non-probability sampling technique, which is a sampling technique that does not provide an opportunity or chance for each member of the population to be selected as a sample. This study selected samples from the entire population of 103 people. The tool used to analyze the data in this study was SmartPLS-23, 2024. The data obtained were analyzed using the Structural Equation Modeling (SEM) technique to test the relationship between variables. The results showed that perceived organizational support did not have a positive effect on organizational commitment, but there was a direct effect on job satisfaction while organizational justice and leadership style had a positive effect on organizational commitment, which then affected job satisfaction and confirmed the mediating role of organizational commitment between organizational justice on job satisfaction and leadership style on job satisfaction. The statistical results show significant t-statistics and p-values, indicating a strong predictive relevance of the model. The statistical results of leadership style on job satisfaction directly show weak t-statistics and p-values, so that leadership style does not have a direct effect on job satisfaction, but has a positive effect through organizational commitment, which then affects job satisfaction. This indicates the need for increased support and fairness from the organization to increase employee commitment and job satisfaction. In particular, the results of the study highlight the need for a better leadership style strategy to achieve more optimal employee loyalty and job satisfaction.
The Effect of Price and Product Quality on Repurchase Intention Through Customer Satisfaction as an Intervening Variable Reggiana, Dera; Hermina, Nurul
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 4 (2025): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i4.4401

Abstract

The focus of this research is to measure the impact of price and product quality on repeat purchase intention through customer satisfaction as an intervening variable. The population of this study was Shopee sellers who have used Shopeasytools for at least one month. The study employed a quantitative methodology and purposive sampling as a technique to determine the sample. The researcher determined 100 Shopeasytools users as respondents in this study. Smart PLS and structural equation modeling (SEM) were utilized to examine the theoretical model proposed. The bootstrapping method is utilized to examine the hypothesis and the mediating role of customer satisfaction. The results showed that repeat purchase intention is positively and significantly affected by price and product quality. Furthermore, Indirect research findings indicate that the effect of price on repurchase intentions is positively and significantly mediated by customer satisfaction as an intervening variable. In addition, repurchase intention is positively and considerably mediated by customer satisfaction as an intervening variable, which in turn fully explains the influence of product quality. The importance of customer satisfaction in determining repurchase intention is highlighted by this finding. A good price point coupled with high product quality is likely to enhance customer satisfaction, subsequently motivating consumers to engage in repeat purchases from Shopeasytools.
DIGITAL TRANSFORMATION STRATEGY COMPETENCIES DEVELOPMENT TO CREATE SUSTAINABLE BUSINESS FOR MSMES IN BANDUNG CITY Nurani, Nina; Hermina, Nurul; Silviani Marinda, Vina; Dewi Oktari, Sari; Budiawan, Andi; Firdaus, Erwin
JURNAL PENGABDIAN KEPADA MASYARAKAT Vol. 30 No. 2 (2024): APRIL-JUNI
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jpkm.v30i2.56559

Abstract

UMKM di Jawa Barat masih memiliki banyak keterbatasan, antara lain kurangnya permodalan untuk mengembangkan usaha, minimnya akses perijinan dan akses pemasaran produk, belum optimal dalam pemanfaatan teknologi informasi seperti e-commerce, serta kurangnya kemampuan para pelaku UMKM dalam manajemen bisnis skala UKM. Berdasarkan hal tersebut, tim pelaksana mengadakan kegiatan pelatihan dan penyuluhan yang terkait dengan tema œDigital Transformation Strategy Competencies Development to Create Sustainable Business for MSMEs in Bandung City.Kegiatan Pengabdian Kepada Masyarakat yang berupa pemaparan materi mengenai bisnis pasar global dilaksanakan pada 26 Oktober 2023. Sebanyak 42 mitra UMKM KADIN Kota Bandung yang menghadiri kegiatan ini memiliki usaha di bidang kuliner, fashion, jasa dan perdagangan. Berdasarkan hasil evaluasi, kegiatan berjalan dengan baik dan materi pelatihan sesuai dengan kebutuhan kerja. Tindak lanjut dari kegiatan ini adalah diperlukannya program keberlanjutan dengan bantuan dosen Program Pascasarjana Magister Manajemen Universitas Widyatama dan KADIN Kota Bandung untuk membangun technopreneurship dan kebersamaan antar komunitas UMKM melalui Forum Informasi/ Komunikasi media.
The Influence of Human Resource Development and Work Motivation on Job Satisfaction at PT. Istana Bukit Kencana Makmur Luruk Berek, Hildegardis Mariana; Nurul Hermina
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.3680

Abstract

This study aims to determine the effect of human resource development and work motivation on job satisfaction of employees of PT. Istana Bukit Kencana Makmur. The research method used in this research is a quantitative approach. The population in this study were all employees at PT. Istana Bukit Kencana Makmur which amounted to 150 employees. The sampling technique used the Slovin formula so that the total sample used was 60 employees. While the data collection technique uses a questionnaire distributed to employees. The data analysis technique used in this research is multiple linear regression analysis, coefficient of determination, and T test with the help of the SPSS program. The results of this study indicate that the variables of human resource development and work motivation have a significant effect on employee job satisfaction.
THE ROLE OF STORE LOCATION AND STORE ATMOSPHERE ON CUSTOMER LOYALTY Azis, Abdul; Hermina, Nurul
Multifinance Vol. 1 No. 3 (2024): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v1i3.211

Abstract

The coffee shop business in Indonesia has become a trend in recent years. Osiris Coffee is a business unit that provides customers with services and products. Over the last six months, Osiris Coffee has experienced a decline in the number of customers, which is believed to be due to the coffee shop's less strategic location and atmospheric store, which cannot compete with other coffee shops. This research aims to determine the effect of location and store atmosphere on customer loyalty at Osiris Coffee. It is quantitative and uses an Osiris Coffee customer analysis unit. Data was collected by distributing questionnaires to 84 customers. The results of hypothesis testing state that store location has a partial effect on customer loyalty, and store atmosphere has a partial effect on customer loyalty. Apart from that, store location and store atmosphere simultaneously positively and significantly affect customer loyalty. The results of hypothesis testing in this research have a positive effect both partially and simultaneously.
Pengaruh Pengembangan Karir dan Kepemimpinan terhadap Kinerja Organisasi Melalui Motivasi Sebagai Mediasi Herni Nurtini; Nurul Hermina
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.5591

Abstract

Motivasi adalah dorongan seseorang untuk mencapai tujuan yang diharapkan. Dalam suatu organisasi, motivasi yang tinggi akan meningkatkan kinerja organisasi tersebut. Peningkatan motivasi ini dapat didorong oleh pengembangan karir dan kepemimpinan yang baik. Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan karir dan kepemimpinan terhadap kinerja organisasi melalui motivasi sebagai variabel mediasi. Populasi penelitian adalah pegawai yang bekerja di UPTD PLDDIG, dengan pendekatan kuantitatif menggunakan stratified random sampling dan melibatkan 100 responden dari setiap divisi. Model teoritis diuji menggunakan Smart PLS 4.0 dan structural equation modeling (SEM), serta metode bootstrapping untuk menguji hipotesis dan peran mediasi motivasi. Hasil penelitian menunjukkan bahwa pengembangan karir dan kepemimpinan berpengaruh positif dan signifikan terhadap kinerja organisasi. Selain itu, motivasi sebagai variabel mediasi terbukti menjadi partial mediation antara pengembangan karir terhadap kinerja organisasi secara positif dan signifikan. Begitu pula, motivasi juga menjadi partial mediation antara kepemimpinan terhadap kinerja organisasi secara positif dan signifikan. Hasil penelitian ini menunjukkan bahwa upaya peningkatan pengembangan karir dan kepemimpinan tidak hanya berdampak langsung terhadap peningkatan kinerja organisasi, tetapi juga secara tidak langsung melalui peningkatan motivasi pegawai. Dengan demikian, organisasi perlu memperhatikan pengembangan karir dan gaya kepemimpinan yang diterapkan, serta terus mendorong motivasi kerja pegawai untuk mencapai kinerja organisasi yang optimal.
english english Suratman, Maman; Febrianti, Adjeng; Hermina, Nurul
Jurnal Riset Bisnis dan Manajemen Vol. 18 No. 2 (2025): August Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v18i2.22440

Abstract

In the national economic system, cooperatives have a strategic role in the creation of an advanced, just, and prosperous society based on Pancasila and the 1945 Constitution. Despite their development, the performance of cooperatives has apparently not met expectations. The competency and motivation of human resources are seen as being ineffective, which makes it necessary to find a model that is able to foster better performance. The purpose of this study is to describe a human resource competency model in an effort to develop the performance of cooperatives. The method used in this research is a survey, which is part of a quantitative approach. The source of primary data is the survey’s respondents, while secondary data are drawn from records, books, regulations, and reports. The data collection was carried out using observations, interviews, questionnaires, and through a study of the documentation. A sample of 65 respondents was selected using simple random sampling of a population of 185 managers of cooperatives in West Java. For data analysis, the multiple linear regression technique was used. According to the study’s results, human resource competency and motivation have a significant effect on the performance of cooperatives, both partially and simultaneously, meaning that the more effective the competency and motivation, the higher the quality of the cooperatives’ performance.
Pengaruh Kepemimpinan Autentik dan Kesejahteraan Pegawai terhadap Turnover Intention Yang Dimediasi Kepuasan Kerja Pegawai Aan Suharto; Nurul Hermina
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.5957

Abstract

Turnover intention pegawai di sektor publik, termasuk Badan Pendapatan Daerah (Bapenda) Kabupaten X, menjadi tantangan penting dalam pengelolaan sumber daya manusia. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan autentik dan kesejahteraan pegawai terhadap turnover intention, dengan kepuasan kerja sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif deskriptif dan verifikatif terhadap 127 pegawai Bapenda Kabupaten X. Data dikumpulkan melalui kuesioner dan dianalisis dengan metode SEM-PLS menggunakan SmartPLS 3.0. Hasil penelitian menunjukkan bahwa kepemimpinan autentik dan kesejahteraan pegawai berpengaruh positif signifikan terhadap kepuasan kerja, serta berpengaruh negatif signifikan terhadap turnover intention. Selain itu, kepuasan kerja juga berpengaruh negatif signifikan terhadap turnover intention dan memediasi pengaruh kepemimpinan autentik serta kesejahteraan pegawai terhadap turnover intention. Penelitian ini menegaskan pentingnya kepemimpinan autentik dan program kesejahteraan untuk meningkatkan kepuasan kerja dan mengurangi niat pegawai untuk berpindah.
The Influence of Training and Work Facilities on Performance Improvement Mediated By Motivation: A Case Study at The Fire and Rescue Department of Bandung Regency Lutfiansyah, Muhammad; Hermina, Nurul
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 6 (2025): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i6.4951

Abstract

This study aims to analyse the effect of training and work facilities on improving performance mediated by work motivation at the Bandung Regency Fire and Rescue Service. This research is motivated by the low achievement of officer response time in meeting minimum service standards. The research method used is a quantitative approach with path analysis techniques. The population in this study amounted to 108 people, and all were sampled through the census technique. The results showed that training has a positive and significant effect on performance and work motivation. Work facilities have a significant effect on work motivation, but do not show a direct effect on improving performance. Work motivation proved to be a significant mediating variable in bridging the effect of training and work facilities on performance. These findings suggest that improving organisational performance depends not only on technical aspects, but also on psychological factors such as work motivation. Therefore, an integrated human resource development strategy is needed, including relevant training, provision of adequate work facilities, and systematic efforts to increase employee motivation.
Membangun Budaya Kerja Positif dengan Meningkatkan Kompetensi Digitalisasi dalam Pemanfaatan Al dan Mendukung SDG's: Menuju Bisnis Berkelanjutan bagi Pelaku Usaha UKM di Jawa Barat Nurani, Nina; Hermina, Nurul; Santoso, Anton Budi; Oktari, Sari Dewi; Budiawan, Andi; Marinda, Vina Silviani
Abdimas Galuh Vol 7, No 2 (2025): September 2025
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/ag.v7i2.18540

Abstract

Saat ini, UMKM khususnya di Jawa Barat memiliki peranan yang sangat penting dalam memajukan perekonomian negara Indonesia. Meskipun begitu, dalam menjalani proses bisnisnya seringkali pelaku UMKM dihadapkan pada berbagai tantangan yang dapat menjadi kendala dalam memajukan dan menciptakan daya saing usahanya. Salah satu kendalanya adalah ketidaksiapan untuk beradaptasi dengan cepat terhadap kemajuan teknologi, termasuk dalam hal pemanfaatan teknologi Artificial Intelligence (AI), serta masih minimnya kapasitas untuk berinovasi dalam penggunaan digitalisasi. Padahal, pemanfaatan AI dapat mendukung keberlanjutan bisnis yang dijalankan oleh para pelaku UMKM tersebut. Oleh sebab itu, dalam rangka meningkatkan keterampilan penggunaan teknologi digital AI dalam pelaksanaan aktivitas pengelolaan operasional usahanya tersebut, maka perlu diadakannya kegiatan Pengabdian kepada Masyarakat (PkM) yang diberikan dalam bentuk program pelatihan dan penyuluhan yang bertujuan untuk meningkatkan kompetensi pelaku UMKM terkait pentingnya budaya kerja positif melalui pemanfaatan teknologi digital AI dalam bisnis yang berkelanjutan guna mendukung SDG’s. Kegiatan PkM ini diadakan pada hari Rabu, tgl. 26 Februari 2025 yang bertempat di Gedung Theater Lt. 6 Gedung B di Kampus Universitas Widyatama, Jl. Cikutra No. 204A, Bandung. Peserta yang mengikuti acara PkM ini merupakan para pelaku UMKM Jawa Barat yang berjumlah 25 orang yang terdiri atas 20 orang berasal dari UMKM Jawa Barat sebagai pelaku usaha di Indonesia dan 5 orang pelaku usaha global. Penyampaian materi yang diberikan oleh tim pelaksana PkM difokuskan pada bagaimana cara mengoptimasikan penggunaan teknologi digital berupa Artificial Intelligence (AI) bagi para pelaku UMKM, serta pentingnya membangun budaya kerja yang positif. Sementara itu, penyampaian materi yang disampaikan oleh pembicara tidak hanya berupa penjelasan (pemaparan) materi, tetapi juga diikuti dengan simulasi singkat penggunaan teknologi digital AI, serta diskusi dan tanya jawab secara tatap muka dengan peserta.
Co-Authors Aan Suharto Abdul Azis Alwi Alwi Andhi Sukma Ari Aprian Ferdiansyah Arifin, Mohamad Zainal Asep Mulyadi Budiawan, Andi Dadang Dally Dede Iskandar Dinata Deden Novan Deden Sutisna Deden Sutisna Dewi Oktari, Sari Erwin Firdaus Fadhlurrahmah, Sitti Nur Azmi Febrianti, Adjeng Febrianti, Adjeng Mariana Firdaus, Erwin Galih Ray Cakrawinata Gempur Putra Pratama Gifhary, Muhammad Naufal Hardian, Reza Harun, Erik Ferdiyan Kurnia Hendra Widyan Rahmatsyah Herlina Herlina Herni Nurtini Iwan Kresna Setiadi Kusumawardana, Mohammad Fauzi La Ode Habibi Ade Jama Lia Yuliani Lilis Yuaningsih Luruk Berek, Hildegardis Mariana Lutfiansyah, Muhammad Maman Suratman Maman Suratman Marinda, Vina Silviani Maulana Hasanuddin, Maulana Mohd. Haizam Naila Syalsabila Naila Syalsabila Nina Nurani Novita, Renny Nugraha, Deden Novan Setiawan Nurani, Nina Nurhasanah Nurhasanah Oktari, Sari Dewi Oktavia Mulyani Rafi, Fathan Reggiana, Dera Rizqi Rahman, Ryan Santoso, Anton Budi Setiawan, Fran Silviani Marinda, Vina Suganda, Uce Karna Supriyadi, Cecep Tirtamentari, Dwi Palwanto Vina Dwi Mercuri Wardoyo, Teguh Wiguna, Budi Satria Yhanti, Rima Yuaningsih, Lilis Yusup Yusup