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All Journal CITIZEN CHARTER JUIMA : Jurnal Ilmu Manajemen E-Jurnal Politika Jurnal Manajemen Pelayanan Publik Jurnal Ilmiah Dinamika Sosial Jurnal Ilmiah Cakrawarti Widya Publika Journal Of Contemporary Public Administration (JCPA) Majalah Ilmiah Widyacakra Jurnal Media Administrasi Innovative: Journal Of Social Science Research West Science Business and Management Science Information System and Technology Socio-political Communication and Policy Review Populis: Jurnal Ilmu Sosial dan Ilmu Politik
I Dewa Ayu Putri Wirantari
Universitas Udayana
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Implementasi Kebijakan Peraturan Direksi PT Angkasa Pura Indonesia Nomor Pd.Dh.0011/1/2025 Mengenai Pemanfaatan Rumah Dinas Murtiningsih, Rizky; Wirantari, I Dewa Ayu Putri
Socio-political Communication and Policy Review Vol. 3 No. 1 (2026)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.308

Abstract

This study aims to analyze the implementation of the Board of Directors Regulation of PT Angkasa Pura Indonesia Number PD.DH.0011/1/2025 concerning the utilization of official housing as a facility to support employee performance. The findings indicate that the regulation provides clear standards and administrative mechanisms, including application procedures, disposition flows, and a ranking system that considers indicators such as job position, years of service, number of dependents, mutation status, and type of work. Analysis using the Van Meter and Van Horn as well as Edward III implementation models reveals gaps between policy design and execution, particularly in terms of communication, implementer disposition, and bureaucratic structure. Additionally, the principles of Good Corporate Governance (GCG) have not been fully realized, especially regarding transparency and accountability. This study concludes that while the implementation of the official housing utilization policy has provided meaningful benefits to employees, it has not yet achieved optimal effectiveness. Enhancements in transparency, the development of an integrated asset management information system, and stronger monitoring and evaluation mechanisms are required to ensure that the policy operates in accordance with its intended goals and supports sound corporate governance practices. Abstrak Penelitian ini bertujuan untuk menganalisis implementasi Peraturan Direksi PT Angkasa Pura Indonesia Nomor PD.DH.0011/1/2025 terkait pemanfaatan rumah dinas sebagai fasilitas pendukung kinerja pegawai. Hasil penelitian menunjukkan bahwa peraturan ini telah memiliki standar dan mekanisme administratif yang jelas, termasuk prosedur pengajuan, alur disposisi, serta sistem perankingan berdasarkan indikator jabatan, masa kerja, tanggungan keluarga, status mutasi, dan jenis pekerjaan. Analisis menggunakan model implementasi Van Meter dan Van Horn serta Edward III mengidentifikasi adanya kesenjangan antara desain kebijakan dan praktik pelaksanaan, khususnya pada aspek komunikasi, disposisi pelaksana, serta struktur birokrasi. Selain itu, prinsip-prinsip Good Corporate Governance (GCG) belum sepenuhnya terwujud, terutama dalam hal transparansi dan akuntabilitas. Penelitian ini menyimpulkan bahwa implementasi kebijakan pemanfaatan rumah dinas telah memberikan manfaat bagi pegawai, namun belum mencapai tingkat efektivitas yang optimal. Diperlukan peningkatan transparansi, pengembangan sistem informasi manajemen aset, serta penguatan mekanisme monitoring dan evaluasi agar kebijakan dapat berjalan sesuai tujuan dan mendukung tata kelola perusahaan yang baik. Kata Kunci : Good Corporate Governance; Implementasi Kebijakan; Rumah Dinas; Implementasi Kebijakan; PT Angkasa Pura Indonesia; Pengelolaan Aset.
Analisis Kegunaan dan Kepuasan Pengguna Pada Aplikasi Nadia: Studi Kasus Pekerja Injourney PT. Angkasa Pura Indonesia Kumara, Ni Luh Putu Maya; Wirantari, I Dewa Ayu Putri
Socio-political Communication and Policy Review Vol. 3 No. 1 (2026)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.309

Abstract

This study aims to examine the usability and user satisfaction associated with the NADIA application, an electronic correspondence system implemented within InJourney and PT Angkasa Pura Indonesia. Employing a qualitative methodology that incorporates in-depth interviews, field observations, and document analysis, this research explores the extent to which the NADIA application enhances administrative efficiency through the digitalization of document submission, storage, and tracking processes. The findings reveal that NADIA effectively streamlines workflow procedures, reduces the risk of document loss, and offers a more intuitive user experience compared to its predecessor systems. However, the study also identifies several limitations, including the application's reliance on stable internet connectivity and the limited accuracy of its document search function. Overall, the results indicate that while NADIA contributes positively to employee productivity, further system improvements are required to optimize its performance and ensure alignment with the administrative demands of a modern organizational environment. Abstrak Penelitian ini bertujuan untuk menganalisis tingkat kegunaan dan kepuasan pengguna terhadap aplikasi NADIA sebagai sistem persuratan elektronik yang digunakan di lingkungan InJourney dan PT Angkasa Pura Indonesia. Melalui pendekatan kualitatif yang melibatkan wawancara mendalam, observasi lapangan, dan studi dokumentasi, penelitian ini menggambarkan bagaimana aplikasi NADIA berkontribusi dalam meningkatkan efisiensi administrasi melalui digitalisasi proses pengiriman, penyimpanan, dan pelacakan dokumen. Hasil penelitian menunjukkan bahwa NADIA mampu mempercepat alur kerja, meminimalisir risiko kehilangan berkas, serta memberikan pengalaman penggunaan yang lebih intuitif dibandingkan sistem sebelumnya. Meskipun demikian, ditemukan pula sejumlah kendala seperti ketergantungan pada stabilitas jaringan internet dan fitur pencarian dokumen yang belum sepenuhnya akurat. Temuan ini menunjukkan bahwa meskipun NADIA telah memberikan dampak positif terhadap produktivitas pegawai, pengembangan sistem lebih lanjut tetap diperlukan agar aplikasi dapat berfungsi secara optimal dan sesuai dengan kebutuhan administrasi organisasi modern.
Pengembangan Website Desa Dalam Meningkatkan Kualitas Pelayanan Publik di Desa Bona, Gianyar Gusti Ayu Dwi Intan Mahayoni; I Dewa Ayu Putri Wirantari
Journal of Contemporary Public Administration Vol. 1 No. 1 (2021)
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.1.1.2021.13-19

Abstract

The poor quality of public services in Indonesia must be addressed by the government. One of the government's efforts to improve the quality of public services is to take advantage of advances in information technology in the process of governance. This is known as e-government or electronic or internet-based government administration. The process of implementing e-government goes through several stages, namely presence (web presence), interaction (interaction), transactions (transactions), and transformation (transformation). This study aims to determine how the implementation of e-government through the provision and operation of village websites can improve the quality of public services in Bona Village. This research is a qualitative-descriptive type of research that describes and explains the results of research based on relevant data collected through observation and literature study. The analysis of the research data used the Miles and Huberman model which included the initial data collection stage, the data reduction stage, the data presentation stage, and then the conclusion drawing stage. The results of this study are the application of e-government is carried out through the provision and operation of village websites as a means of public services that are easy, practical, and efficient. There are several services related to village administration including writing business letters, complaint reports, writing letters for other purposes, and essential telephone services. These services can be accessed by the village community easily and through a mechanism or procedure that is not complicated, so that the community feels satisfied with the public services they get. Based on the research results, it can be concluded that the application of e-government through the provision and operation of village websites that provide easy and practical public services can improve the quality of public services in Bona Village. Through the application of e-government, the implementation of village government can be carried out effectively, efficiently, transparently and accountably.
Co-Authors Agrevina, Elsa Agustini, Putu Dian Ameita Raydila, Ni Desak Made Ary Komala, Luh Nyoman Sinta Ayudia, Ida Ayu Wulan Nirmala Azhar, MuhammadxAli Destyawati, Ni Putu Erika Devi, Komang Triananda Kurnia Dewi, Indira Pasha Kumara Dewi, Ni Putu Kartika Dewi, Putu Bintang Listya Diputra, I Kadek Dwi Rizky Diyasaputri, Ni Made Indhira Cahya Dwi Lestari, Ni Made Icha Ekayana, I Putu Esta, Puput Fera Ari Febriantini, Komang Trisna Fua, Maria Dewi Ayuyanti Bire Girindra, Ida Ayu Githa Gusti Ayu Dwi Intan Mahayoni I Gede Krisna Yudandi I Ketut Winaya I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu Juwita Pratiwi Lukman Kadek Wiwin Dwi Wismayanti Komang Adi Sastra Wijaya Kumara, Ni Luh Putu Maya Luksi Dehot, Maria Theovilla Maharani, Ni Luh Putu Delinda Maharani, Ni Made Bulan Cantika Mahayoni, Gusti Ayu Dwi Intan Mareta, Komang Vriska Tiara Milandika, Kadek Bagus Rama Iswara Mulya, Julian Dinar Rajati Murtiningsih, Rizky Mustika, Kadek Ni Nyoman Sri Astuti Ni Putu Anik Prabawati Ni Wayan Supriliyani Nofita Eka Putri Novita Dewi, Dewa Ayu Nuryanti, Ana Dwi Olgina, Aulya Paramitha Dewi, Ni Putu Jyoti Piers Andreas Noak Pradnya Paramita, Putu Mas Anandania Pramesti, Ni Putu Dinda Puspa Prasetyani Utari, Putu Ayu Mirah Pratiwi, Ni Luh Putu Eka Sandi Prihandani, Ni Komang Puspa Widyasari, Sang Ayu Nyoman Putra, I Kadek Alit Krestiana Putri, Ni Kadek Bella Akmilia Putri, Ni Made Rianti Nitiyasa Putri, Ni Putu Regina Prama Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Made Anjaswari Ratitya, Sotya Prima Ricky, Dwipayana Rika Wiliana, Putu Dian Rismayanthi, Ni Wayan Rosa, Erina Samodra, Nadyannisa Saputra, Reynaldi Rahmadani Sari, Ni Kadek Diah Puspita Setyawati, Ni Putu Seni Pradnya Siti Rahayu, Kadek Intan Sonia, Nafira Nindya Ayu Sriwulandari, Komang Suarningsih, Ni Luh Gede Sugiantara, I Putu Oki Sutarini, Ni Kadek Dhea Suyeni, I Gusti Ayu Vinna Rai Swandari, Koming Ayu Dila Puteri Swari, Gusti Agung Ayu Sri Agung Candra Tangkas, Ni Nyoman Setyawati Tarini, Ketut Bella Tinida, Nadine Theresya Wardani, Ni Putu Kusuma Wetarani, Ni Putu Karnhura Weterani, Ni Putu Karnhura Widasari, Komang Adin Trisna Widhiana, I Made Surya Wijaya, Komang Adi Sastra Wiranda, Ni Made Dea Putri Wiswadhipa, Anak Agung Gde Prana Wulandari, Anak Agung Sagung Putri Yolanda, Agnes Yosi Yudartha, Putu Dharmanu Yunita Sriandewi, Ni Luh Putu