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All Journal Indonesian Journal of Dialectics JKMS : Jurnal Ilmu Komunikasi Jurnal Komunikasi Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Menara Riau: Jurnal Ilmu Pengetahuan dan Pengembangan Masyarakat Islam Jurnal Kajian Komunikasi Communicatus: Jurnal Ilmu Komunikasi Jurnal Studi Komunikasi JURNAL SIMBOLIKA: Research and Learning in Communication Study PRofesi Humas Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal ASPIKOM Pendas : Jurnah Ilmiah Pendidikan Dasar Prosiding Magister Ilmu Komunikasi Jurnal Keperawatan Abdurrab Jurnal Riset Komunikasi Jurnal Manajemen Komunikasi Jurnal Pendidikan dan Konseling Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Riset Mahasiswa Dakwah dan Komunikasi (JRMDK) Coverage: Journal of Strategic Communication Jurnal Komunikasi Nusantara Jurnal Komunikasi Nusantara Medium : Jurnal Ilmiah Fakultas Ilmu Komunikasi Jurnal Teknik Industri Terintegrasi (JUTIN) Madaniya Idarotuna: Jurnal Kajian Manajemen Dakwah Komitmen : Jurnal Ilmiah Manajemen KomunikA PARAHITA : Jurnal Pengabdian kepada Masyarakat International Journal of Media and Communication Research ETAM: Jurnal Pengabdian kepada Masyarakat Dharma: Jurnal Pengabdian Masyarakat Journal of Research and Development on Public Policy Jurnal Ilmiah Teknik Informatika dan Komunikasi Innovative: Journal Of Social Science Research Indonesian Journal of Digital Public Relations Harmoni: Jurnal Ilmu Komunikasi Dan Sosial NeoRespublica : Jurnal Ilmu Pemerintahan Jurnal Penelitian dan Pengabdian Masyarakat RESLAJ: Religion Education Social Laa Roiba Journal The Indonesian Journal of Computer Science Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Welly Wirman
Universitas Riau
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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STRATEGI KOMUNIKASI UPT PENGELOLAAN PENDAPATAN SIMPANG TIGA DALAM MENINGKATKAN KESADARAN PAJAK KENDARAAN BERMOTOR Nofisa Firna; Welly Wirman
Indonesian Journal of Digital Public Relations (IJDPR) Vol 4 No 2 (2026): Januari
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijdpr.v4i2.10172

Abstract

Penelitian ini dilatarbelakangi oleh rendahnya kesadaran masyarakat dalam membayar Pajak Kendaraan Bermotor (PKB) di Kota Pekanbaru yang berdampak pada belum optimalnya pendapatan daerah. Penelitian ini bertujuan menganalisis strategi komunikasi yang dilakukan UPT Pengelolaan Pendapatan Simpang Tiga berdasarkan lima tahapan model Hafied Cangara (2013), yaitu research, planning, implementation, evaluation, dan reporting. Penelitian menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi. Informan terdiri dari pejabat struktural, petugas pelayanan, pegawai penagihan dan pemeriksaan, serta wajib pajak yang berinteraksi langsung dengan layanan UPT. Hasil penelitian menunjukkan bahwa tahap research berperan penting dalam mengidentifikasi penyebab rendahnya kesadaran wajib pajak, terutama kurangnya informasi dan literasi digital. Tahap perencanaan dirancang secara sistematis melalui penetapan sasaran, pesan, dan media yang tepat, menghasilkan peningkatan wajib pajak yang membayar tepat waktu sebesar 11,1% dan peserta sosialisasi sebesar 45,4% pada tahun 2024. Tahap implementation dilaksanakan melalui pendekatan informatif, persuasif, dan edukatif dengan memadukan media konvensional dan digital. Evaluasi dilakukan secara reflektif untuk menilai faktor pendukung dan penghambat strategi komunikasi. Pada tahap pelaporan, UPT melaksanakan pelaporan internal dan publikasi eksternal sebagai bentuk akuntabilitas publik. Secara keseluruhan, strategi komunikasi UPT dinilai cukup efektif dalam meningkatkan kesadaran dan kepatuhan wajib pajak kendaraan bermotor di Kota Pekanbaru.
Strategi komunikasi customer bonding C Plus Organizer mempertahankan loyalitas PT. Capella Dinamik Nusantara Sari, Genny Gustina; Wirman, Welly; Wahidar, Tutut Ismi; Fahira, T. Salwa
Manajemen Komunikasi Vol 6, No 1 (2021): Accredited by Republic Indonesia Ministry of Research, Technology, and Higher Ed
Publisher : Faculty of Communication Sciences Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmk.v6i1.29650

Abstract

PT. Capella Dinamik Nusantara (PT. CDN) merupakan pelanggan tetap dan loyal C Plus Organizer dari tahun 2011 hingga tahun 2020, yang merupakan usaha bisnis pelayanan jasa yang bergerak di bidang Event Organizer dan Advertising di Pekanbaru. Di tengah berkembangnya perusahaan EO di Pekanbaru, PT. CDN tetap mempercayakan pengerjaan keseluruhan event mereka kepada C Plus Organizer dan menjadi pelanggan tetap selama 10 tahun. Penelitian ini bertujuan untuk mengetahui bagaimana strategi komunikasi kegiatan customer bonding yang dilakukan oleh C Plus Organizer kepada PT. CDN, yaitu strategi komunikasi penambahan manfaat finansial (adding financial benefits), penambahan manfaat sosial (adding social benefits), dan penambahan ikatan struktural (adding structural ties). Metode yang digunakan dalam penelitian ini adalah metode kualitatif. Hasil penelitian menunjukkan bahwa dalam penambahan manfaat finansial, C Plus Organizer memberikan potongan, memberikan pinjaman properti event secara gratis, mengikuti mekanisme pembayaran PT. CDN, dan mendesain dan memproduksi material event yang bisa digunakan berkali-kali untuk menghemat biaya. Untuk penambahan manfaat sosial, C Plus Organizer tidak memendam masalah dan mengakui kesalahan, mempunyai tim yang memiliki kemampuan komunikasi yang efektif, aktif bertanya, mendengarkan keluhan, aktif memperbarui laporan, melakukan meeting dan briefing dengan PT. CDN dan tim, menciptakan suasana meeting yang baik, mengevaluasi, melakukan eksplorasi dan imajinasi sesuai standar pelaksanaan, melakukan kegiatan yang meningkatkan keakraban, dan memberikan hadiah pada hari-hari besar. Untuk penambahan manfaat struktural, C Plus Organizer membuat database biodata pelanggan dan perusahaan pelanggan, dan database riwayat pekerjaan event PT. CDN untuk memudahkan pemesanan. Intinya Strategi Customer Bonding terletak pada kemampuan mendengarkan dan memahami kebutuhan pelanggan serta membangun komunikasi efektif secara berkesinambungan sehingga konsumen menjadi loyal dan puas dengan kinerja perusahaan.
Fenomena Komunikasi Imigran Ilegal Afghanistan di Rumah Detensi Imigrasi Kota Pekanbaru Yozani, Ringgo Eldapi; Wirman, Welly; Handoko, Tito
Communicatus: Jurnal Ilmu komunikasi Vol. 5 No. 1. June (2021): Communicatus: Jurnal Ilmu Komunikasi
Publisher : Fakultas Dakwah dan Komunikasi UIN Sunan Gunung Djati Bandung Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/cjik.v5i1.12713

Abstract

This study aims to explore the conscious experience of illegal immigrants from Afghanistan who are in Rudenim Pekanbaru City. This research uses Qualitative method by using Phenomenology Approach. While the theory used in this research is Phenomenology Theory. This is because the author wants to explore the conscious experience of the informant. In this case is the conscious experience of illegal immigrants and want to know the motives possessed by illegal immigrants in illegal immigration. The results showed that there are some motives owned by Illegal Immigrants in conducting immigration seacar illegal. Motive of the past (because motive) is the motive condition of the State is not conducive or the occurrence of war, the motive of disappointment against the State. While the motive will come (in order to motive) is the economic motive, better livelihood motives and motives want to be recognized as someone who has a skill that had never they get in the country of origin.Penelitian ini bertujuan untuk menggali pengalaman sadar para imigran gelap asal Afghanistan yang berada di Kota Pekanbaru. Penulis ingin menggali pengalaman sadar para imigran gelap dan ingin mengetahui motif-motif yang dimiliki oleh para imigran ilegal tersebut dalam melakukan imigrasi ilegal. Metode penelitian yang digunakan dalam penelitian ini adalah metode fenomenologi dengan pendekatan kualitatif. Sedangkan teori yang digunakan dalam penelitian ini adalah teori Fenomenologi.. Hasil penelitian menunjukkan bahwa terdapat beberapa motif yang dimiliki oleh para Imigran Ilegal dalam melakukan imigrasi seacar ilegal. Motif masa lalu (karena motif) adalah kondisi motif Negara tidak kondusif atau terjadinya perang, motif kekecewaan terhadap Negara. Sedangkan motif yang akan datang (in order to motive) adalah motif ekonomi, lebih baik motif penghidupan dan motif ingin diakui sebagai seseorang yang memiliki keahlian yang belum pernah mereka dapatkan di negara asalnya.
Construction of Reading Meaning for Application User Wattpad Indonesia Sari, Genny Gustina; Wirman, Welly; Adios, Vindriana
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 5 No. 2 (2020): December 2020 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v5i2.414

Abstract

Wattpad is an application for reading mobile comes to help people to read and share their story by reading. This study aims to determine how the user of Wattpad makes sense about reading activity and how the meaning of Wattpad for them to use Wattpad as media. This research uses qualitative descriptive methods with a phenomenology-virtual approach. The subject of the research consisted of three Wattpad ambassadors in Indonesia selected by the purposive technique. The results of this research are the meaning of reading by the user is (1) Habit, this explains about reading as an activity they have started since the child until now and that becomes activity as habitually for the informants. (2) Necessary, that means the informants need to read every time (3) Addictive, that's the information means addict to read and find some books that they like. Meanwhile, the meaning of Wattpad as media, find two means there are (1) Second After Books, that's mean Wattpad only alternative media for reading. (2) Jumping Stone, it means Wattpad as the platform to meet the user masterpiece to the readers and make them be a real writer.
Kolaborasi Komunikasi dalam Mempertahankan Citra pada Rumah Sakit Umum Daerah Arifin Achmad Provinsi Riau Resty Amalia; Harliantara; Welly Wirman; Muhammad Firdaus
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 10 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i10.9359

Abstract

Good communication and teamwork are crucial to a hospital’s reputation. This study examines how communication and teamwork affect the image of Arifin Achmad Regional General Hospital in Riau, Indonesia. The method used was qualitative research with a case study approach, gathering data through interviews and hospital observations to understand the influence of communication on public perception using thematic data analysis. This study applies theories of image management, roles and strategies of communication, and image theory. This study also discusses teamwork methods to assess their effectiveness. Issues such as doctor-patient communication, communication management, and technological problems that hinder teamwork were also considered. This study highlights public perceptions of hospital management in the context of team communication collaboration. Recommendations for hospital management include improving services, enhancing performance, and providing team service training to boost the hospital’s image. This study helps us understand the impact of communication and teamwork on the hospital’s image and offers insights for hospital administrators, as well as for future research.
COMMUNICATION OF THE COVID-19 TASK FORCE IN INCREASING PUBLIC COMPLIANCE WITH HEALTH PROTOCOL IN PEKANBARU CITY Suci Shinta Lestari; Nurazizah Rahma; Welly Wirman; Tantri Yazid
Indonesian Journal of Social Sciences, Policy and Politics Vol. 1 No. 1 (2023): February 2023, Indonesian Journal of Social Sciences, Policy and Politics (IJSS
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v1i1.17

Abstract

The people of Indonesia and even the world are faced with an outbreak of a dangerous, contagious, and deadly virus called Corona Virus Disease 2019 (Covid-19). Its presence has been around for quite a while, starting in 2019 and now having developed into the Omicron Variant, which was first detected in South Africa (https://www.bbc.com). This research uses a qualitative type of research with a focus on studies, especially on how the communication used by the Pekanbaru City COVID-19 handling task force improved community compliance to comply with health protocols. Qualitative methods are research procedures that produce descriptive data in the form of written or spoken words from people and observable behaviors. The results of this study indicate that the Task Force for Handling COVID-19 has a variety of strategies and patterns to perform functions both preventive and persuasive to residents. In addition to communicating with the community, the Task Force also formed an organizational structure to support the implementation of various programs, one of which was resilient villages. This structure involves the central government, local governments, in this case the mayor, and his ranks.
A Qualitative Study on the Influencing Factors of E-Government Adoption to Improve Public Trust in Local Government: Case Study of Rokan Hulu Municipality Fadrial, Rudy; Sujianto; Simanjuntak, Harapan Tua Ricky Freddy; Wirman, Welly
The Indonesian Journal of Computer Science Vol. 13 No. 3 (2024): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i3.3931

Abstract

Amidst global public trust challenges, e-government emerges as a promising solution to bolster trust. In Indonesia, rural areas face obstacles hindering effective e-government implementation. This paper explores Rokan Hulu Municipality's initiatives, aiming to understand e-government's impact on public trust at the rural/district level, bridging critical knowledge gaps. This study employs a qualitative approach to investigate the factors influencing e-government adoption. Primary data is gathered through interviews with key stakeholders, supplemented by secondary data from organizational documents. Employing open and axial coding, this study organizes findings to the Technology-Organization-Environment framework. Within the technological dimension, obstacles such as infrastructure; integration and interoperability; data security and confidentiality; and service providers, third parties, or vendors emerge as significant barriers. In the organization dimension, culture, organizational capability, budget constraints, human resource quality, perceptions, bureaucracy, and strategy become challenges, with organizational capability and strategy showing mixed impacts due to incomplete initiatives and limited inter-agency coordination. In environment dimension, digital divide, regulatory availability, and public participation become inhibiting factors, while political intervention becomes the driving factor.
Dimensi Konsep Diri Aktivis Perempuan Penyintas Cybermisogyny Di Instagram Annisa Muasrani; Welly Wirman; Ringgo Eldapi Yozani
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 1 (2026): February 2026
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/3v82jq75

Abstract

This study aims to analyze the self-concept of cybermisogyny survivors among female activists of the HMI-Wati Corps (KOHATI) in Pekanbaru, focusing on the dimensions of self-image, ideal self, and self-esteem. This study used a qualitative approach with a participatory and phenomenological Community-Based Research (CBR) method. Data were collected through in-depth interviews with six informants selected using snowball sampling. The results show that cybermisogyny causes a shift in self-image from positive to negative through the internalization of external assessments such as body shaming and objectification. In the ideal self dimension, there is a shift from an orientation towards freedom of expression to a more defensive orientation, emphasizing mental resilience and self-protection. Meanwhile, self-esteem decreases due to social pressure, but can be recovered through social support, emotional validation, and involvement in a supportive organizational environment. This study confirms that cybermisogyny not only impacts digital communication but also women's psychological structure, as well as the importance of social support and safe spaces in the process of women's recovery and empowerment in the digital space
Diam dan Luka: Pengalaman Komunikasi Remaja Pelaku Self-Harm di Kota Pekanbaru Aidil Fitrian; Welly Wirman; Ringgo Eldapi Yozani
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 1 (2026): February 2026
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jx9dhf73

Abstract

This study aims to explore the communication experiences of adolescents engaging in self-harm in Pekanbaru City using a qualitative phenomenological approach. Data were collected through in-depth interviews with six participants selected using a snowball technique. The findings reveal that communication experiences are formed within four main contexts: family, peers, romantic partners, and community. Supportive, open, and empathetic communication both verbal and nonverbal, emerges as a protective factor that enhances emotional stability and reduces self-harm tendencies. In contrast, negative communication such as verbal abuse, emotional neglect, social exclusion, and abusive relationships intensifies feelings of isolation, low self-worth, and psychological vulnerability. Additionally, communities serve as alternative spaces that can support recovery, although they may also present risks of social rejection. Thus, the quality of interpersonal communication plays a crucial role in shaping relational experiences and the dynamics of self-harm among adolescents.
Co-Authors ", Irwandis Abednego Tumei Abram, Abednego Tumei Adhitya Nugraha Adinda Tasya Asova Adios, Vindriana Afifah Ramlah Agustian Maulana Ahmad, Hafizal Ahsanul Furqan Aidil Fitrian Aldita Khairunnisa Alfiah Isti Yani, Alfiah Isti Amarrahmi, Adilla Andella Dekrin Andi Meirizal Andri Wiranata Annisa Muasrani Anuar Rasyid Ariga Martianov Atika Hersa Febriasistari Ayu Melda Rina Ayudyasari, Dara Azahari, Helmi Belli Nasution Chicilia Christi Dang Syaras Ahmad, Dang Syaras Darmayuni Bestari, Darmayuni Della Oktavinoarti Dinata, Yhudi Juliandra DINI ULFAH Elvina " Erviandy Setia Dharma Fadmi Nanda Putri Fadrial, Rudy Fahira, T. Salwa Fauzi " Febi Yadani. S Felcilya Anggia Mirantisa Fitri Hardianti Futry Ramadhani, Futry Gasela Hardianti Genny Gustina Sari Gita Adias Putri Gradini Iradati Putri, Gradini Iradati Habsari, Yashinta Wulan Hadisty, Hadisty Handoko, Tito Harliantara Harliantara Harun Al Rasyid Hesti Asriwandari Hevi Susanti HOTMAULINA MARIA BR. HALOHO Ikhma Zurani Ikhsan Nofriansyah Ilham Havifi Ilhamdi Prayadi Putra Iman, Mhd. Afdhalul Indah Kus Pratiwi Irfan Pratama Ismandianto Karim Suryadi lestari, Suci Shinta Lintang Arum Bagasati Mandasari, Kaheta Marisando Simarmata Marta, Rustono Maryam " Mawaddah, Nursalis Meizar Fatahillah Mery Handasari Purba Monica Pricilla Muhammad Firdaus Muhammad Firdaus Muhammad Firdaus Muhammad Firdaus Muhammad Nanda Saputra Mulyadi, Rizki N. Nurjanah Nada Perdana, Nada NI Putu G Widhi A Nirma Redisa Nofisa Firna Nofra Nilta Nova Rafika Putri Novelda Riyanti Nurazizah Rahma Nurjanah Nurjanah Nurjanah Nurjanah Nurul Ardilla Nurul Mustaqimmah, Nurul Olyvia, Rahma Perdana, Tegar Satria Pertiwi, Fadhila Sri Pius Ady Sinaga Putri, Widya Ramalia Raja Zulkarnain Ramadhan, Ayudha Prakasa Ramadhani Alberni Ramahwati Saputri Resty Amalia Reyzakhalis Rika Juliana Ringgo Eldapi Y Ringgo Eldapi Yozani Ringgo Eldapy Yozani Rini Restia, Rini Riska Mardhatillah Rizka Nofitri Rizki Mulyadi Roryn Astri Panggabean Roza, Elisa Rumyeni Rumyeni, Rumyeni Sahrul Amal Salsabila Salsabila Salwa Fahira Samosir, Catherine Patricia Samosir, Elda Sandro, Sandro Sesdia Angela Sidabutar Sidabutar Silvani Wulandari, Silvani Simanjuntak, Harapan Tua Ricky Freddy Stefy Adelia Azhar, Stefy Adelia Suci Adhiani Suhra Gerti Ugina Sujianto Sumiati Sumiati Sundari, Dini Tamira Dwi Andini, Tamira Dwi Tantri Puspita Yazid Tantri Yazid Tegar Pangestu Roberto Tessa Julien Julien Mahessa, Tessa Julien Julien Tri Suci Ramadhani Triyani Merdeka Wati Tutut Ismi Wahidar Ulfa Erfendy Vindriana Adios Vinsensia Krismardiana Ayuningtyas Wahyudi ", Wahyudi Widya Ramalia Putri Windiyana Sari Yasir Yasir Yasir Yasir Yesicha, Chelsy Yulaika, Rahma Zahara, Rizka Nanda