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                        Implementation of Customer Relationship Management (CRM) at Giant Supermarket Pagar Alam Lampung WEB-Based 
                    
                    Hilda Dwi Yunita; 
Rudi Setiawan; 
Yodhi Yuniarthe                    
                     TEKNOLOGI DITERAPKAN DAN JURNAL SAINS KOMPUTER Vol 5 No 1 (2022): June 
                    
                    Publisher : Universitas Nahdlatul Ulama Surabaya 
                    
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                                DOI: 10.33086/atcsj.v5i1.2077                            
                                            
                    
                        
                            
                            
                                
Giant Supermarket Pagar Alam Lampung is a company engaged in the sale of goods in Bandar Lampung. In marketing its products, it is still done by distributing sales catalogs and advertisements, so that many consumers cannot find out information about the stock of goods available at Giant Supermarket Pagar Alam Lampung. Consumers must come directly, if consumers want to get information or want to make purchases of goods, and do not improve sales and marketing strategies. CRM is a type of management that specifically discusses the theory of handling the relationship between a company and its customers, with the aim of increasing the value of the company in the eyes of its customers. CRM design will be discussed about ordering goods, purchase transactions, and service to consumers. The purpose and benefits of this research is to implement CRM in order to improve information services and customer satisfaction for Giant Supermarket Pagar Alam Lampung. The results of this study are a Customer Relationship Management (CRM) system in sales at Giant Supermarket Pagar Alam Lampung, this system can improve the company's service to customers through the sales provided, and this system can display information on goods sold, and can facilitate Giant Supermarket Pagar Alam Lampung in sales reporting.
                            
                         
                     
                 
                
                            
                    
                        RANCANG BANGUN SISTEM INFORMASI PEMASARAN PRODUK UNGGULAN BAGI KELOMPOK USAHA KERAJINAN KABUPATEN PRINGSEWU LAMPUNG 
                    
                    Hilda Dwi Yunita; 
Khozainuz Zuhri; 
Yodhi Yuniarthe                    
                     JUSIM (Jurnal Sistem Informasi Musirawas) Vol 7 No 2 (2022): JUSIM (Jurnal Sistem Informasi Musirawas) DESEMBER 
                    
                    Publisher : LPPM UNIVERSITAS BINA INSAN 
                    
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                                DOI: 10.32767/jusim.v7i2.1721                            
                                            
                    
                        
                            
                            
                                
Kabupaten Pringsewu merupakan satu dari 15 Kabupaten Kota yang berada di Provinsi Lampung dengan Luas wilayah 625 km2. Disana banyak kelompok-kelompok usaha yang hampir penduduknya menjual hasil industri kerajinan atau produk unggulan mereka seperti Kerajinan anyaman bambu, Kerajinan Tapis, Kerajinan Batik, Kerajinan hasil tanah liat, usaha makanan ringan, industri batu bata dan genteng. Tetapi proses pemasaran atau penjualannya masih dilakukan secara konvensional yaitu penjualan hanya bisa dilakukan pada wilayah itu saja dikarenakan terbatasnya wilayah area promosi atau pemasaran selain itu pembelipun harus datang langsung ke tempat transaksi atau penjual. Tidak maksimalnya pemasaran suatu produk dapat mengakibatkan tinggi rendahnya suatu pendapatan atau penghasilan dari kelompok usaha tersebut. Semua hal itu dikarenakan belum adanya media yang dapat digunakan untuk melakukan pemasaran secara online tanpa dibatasi oleh wilayah pemasaran dan waktu pemasarannya.Tujuan dari penelitian ini adalahmerancang sebuah sistem informasi pemasaran atau penjualan berupa aplikasi penjualan berbasis online (website) untuk meningkatkan penjualan produk unggulan terutama hasil kerajinan anyaman bambu, kerajinan tapis, batik dan usaha makanan ringan yang dihasilkan oleh kelompok usaha yang ada di Kabupaten Pringsewu.
                            
                         
                     
                 
                
                            
                    
                        Web Based Nursing Information System to Support Learning 
                    
                    Romi Hendr; 
Yodhi Yuniarthe; 
M.Budi Hartanto                    
                     Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Vol 12 No 2 (2022): Jurnal Ilmiah Permas: jurnal Ilmiah STIKES Kendal: Supp April 2022 
                    
                    Publisher : Sekolah Tinggi Ilmu Kesehatan Kendal 
                    
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Nursing Information System as an application to improve knowledge and quality in supporting nursing student learning at the health faculties of Indonesian partner universities. The integration of computer science and health sciences to support knowledge is a unique collaboration in supporting this activity. Describe a web-based nursing information system in supporting nursing student learning at the health faculty of Indonesian partner universities. The method used in writing this study is a literature review. Journals and articles related to technology nursing with the title according to the research. Web Based Nursing Information System to Support Nursing Student Learning at the Faculty of Health, Universitas Mitra Indonesia. Can be a solution in increasing knowledge for nursing students in learning on a website-based nursing information system.
                            
                         
                     
                 
                
                            
                    
                        Sistem Pendukung Keputusan Pemilihan Suplier Menggunakan Metode Topsis (Studi Kasus : Toko Keripik Rona Jaya Bandar Lampung) 
                    
                    Rosyana Fitria Purnomo; 
Yodhi Yuniarthe                    
                     Explore: Jurnal Sistem Informasi dan Telematika (Telekomunikasi, Multimedia dan Informatika) Vol 14, No 1 (2023): Juni 
                    
                    Publisher : Universitas Bandar Lampung (UBL) 
                    
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                                DOI: 10.36448/jsit.v14i1.3115                            
                                            
                    
                        
                            
                            
                                
Sistem Penunjang Keputusan  termasuk komponen dari sistem informasi berbasis komputer yang digunakan untuk membantu pengungkapan pendapat dalam situasi tidak terstruktur dan semi-terstruktur ketika tidak ada orang yang  tahu secara pasti bagaimana keputusan perlu dibuat.Permasalahan yang terjadi pada penelitian ini yaitu banyak nya home industri yang bekerjasama dengan keripik Rona Jaya mengeluarkan produk kripik dengan varian yang beraneka ragam sehingga membuat keripik Rona Jaya menjadi kesulitan dalam menentukan pemilihan supplier yang sesuai dengan permintaan pasar. Tujuan dari penilitian ini yaitu untuk mempercepat proses pengambilan keputusan dalam pemilihan supplier keripik yang berkualitas dan dapat menghasilkan informasi akurat guna mendukung pengambilan keputusan. Salah satu jenis metode pengambilan keputusan adalah TOPSIS . Metode yang diterapkan pada Penelitian ini yaitu Sistem Penunjang Keputusan yang menggunakan metode TOPSIS pada pemilihan supplier Keripik pada keripik singkong Rona Jaya Lampung. Adapun kriteria penilaian yang digunakan yaitu varian rasa, kadaluarsa, berat produk, dan harga. Sistem informasi yang dibangun berbasis dekstop dengan database manajemen sistem menggunakan SQL. Dari hasil uji coba 4 sampel menghasilkan nilai terbaik 0,61 dimana penilaian antara 0-1, dimana nilai maksimal yaitu 1. Hasil dari penelitian ini berupa Aplikasi yang dapat membantu pemahaman dalam pemilihan supplier produk keripik yang lebih laku dipasaran.
                            
                         
                     
                 
                
                            
                    
                        Literasi Digital Pada Aspek Hukum Bisnis UMKM Kelompok Usaha PKK Desa Wisata Pulau Pahawang 
                    
                    Dwi Nurahman; 
Yulistina Yulistina; 
Yodhi Yuniarthe; 
Resy Anggun Sari; 
Dina Haryati                    
                     SEWAGATI: Jurnal Pengabdian Masyarakat Indonesia Vol. 2 No. 2 (2023): juni : Jurnal Pengabdian Masyarakat Indonesia 
                    
                    Publisher : BADAN PENERBIT STIEPARI PRESS 
                    
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                                DOI: 10.56910/sewagati.v2i2.764                            
                                            
                    
                        
                            
                            
                                
Lampung Province is a province located at the tip of the island of Sumatra which is the gateway between the islands of Java and Sumatra. Lampung is a province that has a variety of tourist destinations, especially coastal and island tourism which has beautiful panoramas and a wide variety of interesting marine habitats for tourists to visit, both local, national and international. One of the island's tourist destinations that is interesting and has good potential, namely the tourist village on Pahawang Island, apart from offering beautiful beaches and interesting marine habitats to visit, the people of Pahawang Tourism Village have potential in the field of MSME Business, especially PKK women and Karang Taruna youth like making Dodol. For this reason, it is hoped that the participation of universities to provide a legal basis for MSMEs is contained in Law Number 20 of 2008 concerning Micro, Small and Medium Enterprises (UU.UMKM).
                            
                         
                     
                 
                
                            
                    
                        Sistem Informasi Bimbingan Konseling Pada SMA 4 Bandar Lampung Menggunakan Metode Certainty Factor 
                    
                    Septiono Septiono; 
Machudor Yusman; 
Yodhi Yuniarthe                    
                     Jurnal Teknologi dan Informatika (JEDA) Vol 3, No 2 (2022): OKTOBER 2022 
                    
                    Publisher : Universitas Mitra Indonesia 
                    
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                                DOI: 10.57084/jeda.v3i2.997                            
                                            
                    
                        
                            
                            
                                
At this time, student delinquency, which is increasing due to not being able to adapt to various social changes, is not a disease or problem that must be avoided but must receive special attention and guidance. With the counseling guidance software as a medium of consultation for students who can accommodate students who do not want to do guidance with the BK teacher. The knowledge obtained is student problems consisting of being late for school, truancy, broken home students, inferior, online game addicts, promiscuity, lack of motivation to learn, cheating, not being smart, sleeping in class. This consultation media is built using the certainty factor method which is a parameter value to show the amount of trust. This consultation media will provide several questions related to the cause of the problem that will be selected by the student (user) to obtain the results of the consultation. The advantage of using the certainty factor method is that the user can find out the certainty value of the conclusion of the problem obtained.
                            
                         
                     
                 
                
                            
                    
                        MEMBANGUN APLIKASI GAME PETUALANGAN 2D PESAWAT UFO BERBASIS ANDROID 
                    
                    M Budi Hartanto; 
Yodhi Yuniarthe                    
                     Jurnal Teknologi dan Informatika (JEDA) Vol 1, No 1 (2020): APRIL 2020 
                    
                    Publisher : Universitas Mitra Indonesia 
                    
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                                DOI: 10.57084/jeda.v1i1.963                            
                                            
                    
                        
                            
                            
                                
AbstractExtremely fast technological developments Along with the development of hardware that follows the development of software. This development encompasses all sections of life, including in the field of children's games, which at present they tend to prefer digital technology-based games or electronic games. One of the popular games is adventure themed games. In this study the author will build a 2D adventure game for the subject model is UFO aircraft. Many children like adventure and strategy games. Where each game has a target or mission that must be completed in order to proceed to the next stage. The mission given is also not infrequently given a time limit, so he needs to use certain strategies in order to complete it well. The impact of this UFO airplane adventure game Children become accustomed to thinking tactically to find the best strategy. If the first method does not work, he will rack his brain looking for new strategies to complete the mission.
                            
                         
                     
                 
                
                            
                    
                        Aplikasi Location Based Service (LBS) Objek Wisata Tanggamus Berbasis Android 
                    
                    M Budi Hartanto; 
Yodhi Yuniarthe                    
                     Jurnal Teknologi dan Informatika (JEDA) Vol 1, No 2 (2020): OKTOBER 2020 
                    
                    Publisher : Universitas Mitra Indonesia 
                    
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                                DOI: 10.57084/jeda.v1i2.952                            
                                            
                    
                        
                            
                            
                                
AbstractThe presence of smartphones with various existing applications has an impact on the lives of the surrounding community. Various applications are present and always growing in this tourism sector. One of them is as a digital introduction media for destinations in Tanggamus Regency which contains information needed by tourists, facilities, rides offered and other supporting facilities such as gas stations, ATMs, police stations, workshops and so on. Tanggamus Regency is a district located in Lampung Province which has several natural tourist sites that are worth visiting, but there are still many people who are not very familiar with the existing destinations. This occurs due to the lack of exposure and lack of introduction to the wider community in various regions. In addition, there is no android-based application system that serves to introduce and convey information on tourist destinations to the wider community and there is no special digital media that promotes Tanggamus tourism. One solution to solve the problems that arise is to build a Location Based Service (LBS) application as a geographic information system (GIS) point with an Android-based user interface. The results of the LBS application for tourist destinations in Tanggamus Regency are in the form of an information system that is able to provide details of tourist locations and can introduce tourism locations in Tanggamus Regency more widely so that it makes it easier for the public to know and can become a technology-based marketing or introduction media and tourists who want to take a vacation no longer need to search for information via google with lots of keywords.
                            
                         
                     
                 
                
                            
                    
                        Sistem Pendukung Keputusan Penentuan Siswa Berprestasi Dengan Menggunakan AHP (Studi Kasus : SMA Negeri 1 Bandar Lampung) 
                    
                    Ramandhita Herdianto; 
Yuli Syafitri; 
Yodhi Yuniarthe                    
                     Jurnal Teknologi dan Informatika (JEDA) Vol 3, No 2 (2022): OKTOBER 2022 
                    
                    Publisher : Universitas Mitra Indonesia 
                    
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                                DOI: 10.57084/jeda.v3i2.999                            
                                            
                    
                        
                            
                            
                                
SMAN 1 Bandar Lampung is one of the senior high schools located on Jl. Gen. Sudirman No.41, Rw. Sea, District. Tj. Karang Tim., Bandar Lampung City. The process that has been running so far in determining the outstanding students of SMAN 1 Bandar Lampung is by looking at the daily grades at school given by the teacher. where it is deemed less effective because there is a high possibility of errors in the calculation process in determining outstanding students, to assist the school in determining outstanding students, a system is needed to support decisions using the Analytical Hierarchy Process (AHP) method in determining outstanding students so that the decision results become more effective and efficient. The purpose of the research is to create and implement a decision support system that can assist in identifying students who excel as well as build a system that determines students who excel. While the benefit of this research is a decision support system based on AHP is anticipated to make it easier to identify outstanding students.
                            
                         
                     
                 
                
                            
                    
                        Rancang Bangun Aplikasi Dekstop Sistem Persediaan Obat Pada Apotek (Studi Kasus : Apotek Assifa Lampung) 
                    
                    Yodhi Yuniarthe; 
Fatimah Fahurian; 
Icha Nuari                    
                     Jurnal Teknologi dan Informatika (JEDA) Vol 2, No 2 (2021): OKTOBER 2021 
                    
                    Publisher : Universitas Mitra Indonesia 
                    
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                                DOI: 10.57084/jeda.v2i2.972                            
                                            
                    
                        
                            
                            
                                
AbstractPharmacy is one of the health service facilities in helping to achieve optimal health status for the community. Health services are every effort carried out individually or together in an organization to improve health, prevent and cure disease and restore individuals, families, groups and communities. Assifa Pharmacy is one of the pharmaceutical health service units that can help the public to obtain drugs, but currently at the Assifa pharmacy it has not been done computerized by recording, the data processing process takes time and often experiences inaccuracies or is slow in the search and report process. the data. With these problems, a desktop-based application is needed for drug supplies at pharmacies that can overcome existing problems. The results of the design of this study are desktop-based applications using Borland Delphi programming and databases using MySQL. The presence of this application makes it easier for users to search for sales transactions and drug supplies. It is hoped that this new system can make it easier and more efficient for pharmacies to process transaction data and drug stock computerized as well as to facilitate the processing of transaction data and drug stock