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All Journal International Journal of Electrical and Computer Engineering Efisiensi : Kajian Ilmu Administrasi Jurnal Teknologi Pendidikan ELEMENTARY SCHOOL JOURNAL PGSD FIP UNIMED Jurnal Pendidikan (Teori dan Praktik) JURNAL MANAJEMEN PENDIDIKAN INDONESIA JURNAL PENDIDIKAN DAN KEPENGAWASAN JKTP: Jurnal Kajian Teknologi Pendidikan JCRS (Journal of Community Research and Service) SALTeL Journal (Southeast Asia Language Teaching and Learning) Randwick International of Education and Linguistics Jurnal Teknologi Pendidikan : Jurnal Penelitian dan Pengembangan Pembelajaran Britain International of Humanities and Social Sciences (BIoHS) Journal Britain International for Linguistics, Arts and Education Journal (BIoLAE Journal) Educenter: Jurnal Ilmiah Pendidikan JURNAL TEKNOLOGI INFORMASI & KOMUNIKASI DALAM PENDIDIKAN Journal of Electrical Vocational Teacher Education Jurnal Media dan Teknologi Pendidikan JURNAL PENELITIAN BIDANG PENDIDIKAN Jurnal Educative: Journal of Educational Studies JP (Jurnal Pendidikan) : Teori dan Praktik Algebra EDUCENTER JURNAL PENDIDIKAN Vocational: Journal of Educational Technology Journal of Nursing Update
Sahat Siagian
Universitas Negeri Medan
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Nursing Public Health Social Sciences Other

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Journal : Algebra

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IMPLEMENTASI PRINSIP-PRINSIP PEMERINTAHAN YANG BAIK DALAM PELAYANAN PUBLIK : STUDI KUALITATIF DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL Anggraini, Mela; Usamah, M. Dai; Bakil, M Sulthan; Siagian, Sahat; Sembiring, Tamaulina Br.
Algebra : Jurnal Pendidikan, Sosial dan Sains Vol 5 No 3 (2025): ALGEBRA : JURNAL PENDIDIKAN, SOSIAL DAN SAINS
Publisher : Yayasan Amanah Nur Aman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58432/algebra.v5i3.1435

Abstract

This study aims to analyze the implementation of good governance principles in public service at the Department of Population and Civil Registration. Principles such as transparency, accountability, responsiveness, and public participation are the main focus in evaluating the quality of population administration services. The research employs a qualitative approach with in-depth interviews, observations, and document analysis. Findings indicate that some principles have been well implemented, particularly in information provision and digital-based administration systems. However, challenges remain, such as limited public participation, uneven responsiveness among staff, and users’ low digital literacy. The study recommends strengthening participatory mechanisms, service-oriented human resource training, and enhancing inclusive information systems. Overall, the study highlights the importance of integrating good governance principles to promote more effective, equitable, and sustainable public service governance.  
Co-Authors . Hudaibiyah Abdul Hamid Abdul Hamid K Abdul Hamid K Abdul Hasan Saragih Abdul Hasan Saragih Abdul Hasan Saragih Abdul Muin Sibuea Agus Junaidi Ali Fikri Hasibuan Amlan . Andromeda Valentino Andromeda Valentino Anggraini, Mela Anwar Saleh Baharuddin Baharuddin Bakil, M Sulthan Barus, Zulkarnain Barus, Zulkarnain Biner Ambarita Binsar Panjaitan Binsar Panjaitan, Binsar Budi Kuspriyanto Darmawaty Tarigan Darmawaty Tarigan, Darmawaty Deslina Simamora Dhea Putri Pratiwi Br Ginting Dian Maya Sari DINA AMPERA Efendi Napitupulu Efriyani W. Tarigan Eko Wahyu Nugrahadi Elfrida Lubis Eli Tohonan Tua Pane Erma Yulia Faisal, Eko Farida Nurmalasari Harun Sitompul Hasibuan, Nurkholijah Rohma Hendra . Hendra . Horas Karlos Pasaribu Ima Pinensi Tarigan Indra Yasinta O. Marpaung Irda Hayati Jamiter Silalahi Jefri Kurniawan Korua Juniati . Keristiana Sinaga, Enny Khairil Anwar Lasmaria Samosir Lingin lingin Marpaung, Indra Yasinta O. Mey Alsih Sihombing Monika Meriana Simamora Muhammad Amin Muhammad Ridwan Muhammad Ridwan Mukhtar . Murni, Deli Mustaqim, Bima Nababan, Benyamin Naeklan Simbolon Opetu, Demitila Okola Paimin Tanjung R Mursid R Mursid R Mursid R Mursid R. Mursid R. Mursid R. Mursid R. Sapto Hendri Boedi Soesatyo Rajagukguk, Holmes Rangga Restu Prayogo, Rangga Restu Riduan Saleh Lubis Robinson Hutagaol Rudi Hardjon Ruth Maduma Silitonga S. Sugiharto Sahat Maringan Samosir Samsidar Tanjung Sehana, Franciscus Sembiring, Tamaulina Br. Sianturi, Roy Simamora, Deslina Sormin, Dimpos Yustinus Sriadhi Sriadhi, Sriadhi Sukarman Purba Susilo . Tangson R Pangaribuan Tarigan, Ima Pinensi Tri Andri Hutapea Try Ade Jumita Wulandari Try Junita Wulandari Usamah, M. Dai Wahyu Tri Atmojo Wau, Yasaratodo Winner Macson Pandiangan Wulandari, Try Ade Jumita Wulandari, Try Junita Yahaya, Wan Ahmad Jaafar Wan Yasaratodo Wau