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KAJIAN “GERTAK TUNDUK” SEBAGAI INOVASI ADMINISTRASI KEPENDUDUKAN WARGA NGANJUK (STUDI KASUS PADA KANTOR KECAMATAN NGETOS) Nurkumala, Dhea Angelia; Eprilianto, Deby Febriyan
Publika Vol 12 No 2 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n2.p497-510

Abstract

Effective and responsive public services are the key to a country's progress, so service providers need to pay attention to several factors in increasing trust, community welfare and sustainable development. The Nganjuk Regency Government created a new breakthrough by holding the Simultaneous Movement to Complete Population Administration (Gertak Tunduk) for Nganjuk Residents which provided population administration services and activated Digital Population Identity (IKD) in all villages, sub-districts and sub-districts. This research uses descriptive research methods with a qualitative approach. The research focus uses the implementation stage theory of the innovation process according to Bland, et al., (2019) with the research focus at the Ngetos District Office. The data collection techniques used were interviews, observation and documentation. Data analysis was carried out by the author using data collection, data reduction, data presentation, and drawing conclusions. The results of this research are that the implementation of the Nganjuk Residents' Submissive Action innovation at the Ngetos District Office has gone well but is not yet optimal. The provision of resources in the form of financial support during the implementation of Gertak Tunduk, the placement of human resources with the existence of a data updating team, monitoring and evaluation that have been carried out helped researchers find out the obstacles in Ngetos District which are still far from the IKD achievement targets. Obstacles that arise include inadequate infrastructure, uneven training provision, unclear structures and mechanisms. The suggestions given by researchers are that infrastructure updates are needed in the form of additional laptop devices and KTP recording devices, socialization is needed for the wider community as a form of attracting public enthusiasm and steps to accelerate IKD achievements, a review is needed regarding the timeline and remaining targets for implementing the Nganjuk Residents' Subordination Action.
INOVASI APLIKATIF PEMANFAATAN PLATFORM KLAMPID NEW GENERATION DALAM MENJAMIN KUALITAS LAYANAN ADMINDUK DI KOTA SURABAYA Thoyyibah, Roihatut; Eprilianto, Deby Febriyan
Publika Vol 12 No 2 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n2.p585-596

Abstract

The Population and Civil Registration Office of Surabaya City created the Klampid New Generation innovation to facilitate administrative services for the community, which can be accessed independently or with assistance from District and Village operators. However, independent submissions are still quite low because people do not understand how to operate it and people are still comfortable making submissions through intermediaries of District and Village operators. This study aims to analyze the quality of population administration services through the KNG application. The research method used is descriptive with a qualitative approach, based on six dimensions of e-Government service quality (E-GovQual) from Papadomichelaki and Mentzas (2012) namely ease of use, trust, environmental interaction functions, reliability, content and appearance, and citizen support. Data analysis techniques include data collection, data reduction, data presentation, and conclusion drawing. The results showed that ease of use was met quite well with a simple and memorable website structure, although information on document requirements was not yet available. Trust is fulfilled quite well with adequate privacy and security protection, although without written consent. The interaction function of the environment shows adequate form filling assistance, but the online response format is missing. ervice reliability is met with good accessibility and timeliness of delivery. Website content and appearance are simple and easy to use, although information on requirements is not available in every menu. Citizen support showed responsive and knowledgeable staff, but contact information could be improved. The research suggests adding document requirement information in each menu and contact information, registering the application in the playstore and appstore, providing written consent for users, and updating the appearance of the application to improve the effectiveness and efficiency of KNG services.
Kajian Pemekaran Desa dalam Upaya Pemerataan Pembangunan (Studi Kasus di Desa Persiapan Ngandel Kecamatan Ngrayun Kabupaten Ponorogo) Sapara, Lusi Ana; Eprilianto, Deby Febriyan
Publika Vol 12 No 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n3.p727-738

Abstract

Regional expansion is the formation of a new region that originates from one parent region, and aims to achieve equitable development that can be enjoyed by all levels of society. Ngandel Preparatory Village proposed expansion to separate itself from its parent village, Cepoko Village. This research aims to analyze the implementation process of village expansion. This research uses a descriptive method with a qualitative approach, focusing on the regulations of Law No. 6/2014 on Villages consisting of age limit, population, socio-culture, infrastructure, village potential, boundaries, transportation access, and operational funds. Data collection techniques included observation, interviews, and documentation, while data analysis was conducted through collection, reduction, presentation, verification, and conclusion drawing. The results show that Cepoko Village meets the expansion requirements based on the village age indicator showing that Cepoko Village is 217 years old since its formation in 1817, has a population of 7,484 people/1,871 households, transportation access in Ngandel Preparatory Village is adequate but still requires improvement, socio-cultural conditions including education and health, are adequate, village potential shows that this village has great potential in agriculture, animal husbandry, and small industries, the area boundary indicator has been determined in Ponorogo Regent Regulation No. 36 of 2023, facilities and infrastructure.
INOVASI APLIKASI SISTEM PERIZINAN TERPADU SEBAGAI SOLUSI KEBARUAN DALAM MENGATASI KETERBATASAN AKSESIBILITAS IZIN NON BERUSAHA DI KABUPATEN JOMBANG Hakim, Muhammad Luqmanul; Eprilianto, Deby Febriyan
Publika Vol 12 No 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n3.p693-704

Abstract

Peningkatan pelayanan publik dapat diwujudkan dengan adanya sebuah inovasi. Seperti halnya Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Jombang menghadirkan inovasi aplikasi sistem perizian terpadu non berusaha sebagai upaya peningkatan pelayanan perizinan. Akan dalam implementasinya terdapat beberapa masyarakat yang masih belum paham dalam mengaksesnya serta waktu proses perizinan yang masih cenderung lama. Penelitian ini bertujuan untuk menganalisis inovasi aplikasi sistem perizian terpadu non berusaha di Dinas Pena Kabupaten Jombang. Penelitian ini berfokus pada teori proses pembentukan inovasi yang dikemukakan oleh Arundel, Bloch dan Ferguson (2019) yaitu tata kelola dan inovasi, sumber ide-ide inovasi, budaya inovasi, kemampuan dan alat, tujuan; hasil; pendorong; dan hambatan, mengumpulkan data inovasi untuk inovasi Tunggal. Metode penelitian yang digunakan yaitu deskriptif dengan pendekatan kualitatif. Teknis analisis data meliputi pengumpulan data, reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian ini menunjukkan bahwa penerapan inovasi aplikasi sistem perizian terpadu non berusaha sudah baik, hal tersebut dibuktikan adanya peningkatan pelayanan perizinan yang mudah diakses secara online serta terintegrasi oleh sistem layanan satu pintu. Akan tetapi terdapat pemasalahan kurang pahamnya masyarakat dalam mengakses serta waktu perizinanan yang masih lama dikarenakan terhamabat pada proses rekomendasi. Sehingga dengan permasalahan tersebut perlu adanya peningkatan sosialisasi serta pembuatan buku panduan untuk memudahakan masyarakat dalam mengakses. Dan juga dapat mengoptimalkan koordinasi dengan dinas teknis dalam mengeluarkan rekomendasi sehingga dapat meminimalisir waktu proses perizinan. Abstract Improving public services can be realized through innovation. As is the case with the Jombang Regency Investment and One-Stop Integrated Services Service, it is presenting an innovative non-business integrated licensing system application as an effort to improve licensing services. However, in its implementation, there are some people who still do not understand how to access it and the licensing process tends to take a long time. This research aims to analyze the application innovation of the non-business integrated licensing system at the Pena Service, Jombang Regency. This research focuses on the theory of the innovation formation process proposed by Arundel, Bloch and Ferguson (2019), namely governance and innovation, sources of innovation ideas, innovation culture, capabilities and tools, goals; results; pusher; and barriers, collecting innovation data for Single innovation. The research method used is descriptive with a qualitative approach. Data analysis techniques include data collection, data reduction, data presentation, and drawing conclusions. The results of this research show that the implementation of the non-business integrated licensing system application innovation has been good, this is proven by an increase in licensing services that are easily accessible online and integrated by a one-stop service system. However, there are problems with the public's lack of understanding regarding access and the licensing time which is still long due to delays in the recommendation process. So with these problems there is a need to increase socialization and create guidebooks to make it easier for people to access. And can also optimize coordination with technical agencies in issuing recommendations so as to minimize licensing process time.
OPTIMALISASI PERAN KEPALA DESA DALAM PEMBANGUNAN JARINGAN INTERNET LOKAL MELALUI RPJMDes (Studi Desa Tambakrejo Kecamatan Waru Kabupaten Sidoarjo) Ramadhan, Mochammad Fahri Ilmi; Eprilianto, Deby Febriyan
Publika Vol 12 No 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n3.p753-766

Abstract

Rural development, especially infrastructure, opens opportunities for community institutions to develop according to social and cultural needs and conditions. This study aims to explore the role of the village head in the development of local internet network infrastructure in Tambakrejo Village, Waru District, Sidoarjo Regency. The method used is descriptive with a qualitative approach, through interviews, observations, and documentation. The focus of the study is the leadership role theory according to Bintoro Tjokroamidjojo. The analysis shows that the role of the village head is not yet optimal. As a motivator, interpersonal communication has been established, but the initiative to gather community aspirations is still lacking, relying on formal events such as RT/RW meetings and Musrenbangdesa (Village Development Planning Meetings). As a facilitator, the village head has not provided adequate administrative infrastructure and lacks supervision over development. However, as a mobilizer, the village head is quite good at socializing and involving the community in the Village Government Work Plan (RKP). This research is expected to enhance the understanding of regional government administration, particularly in the development of Public Administration studies.
KAJIAN KUALITAS PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL (STUDI PADA MALL PELAYANAN PUBLIK KABUPATEN SIDOARJO Fani, Amrul; Eprilianto, Deby Febriyan
Publika Vol 12 No 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n3.p891-902

Abstract

The government is responsible for providing public services as an effort to fulfill the needs of thecommunity in the context of state life. Through various institutions that have been formed according totheir functions, the government tries to improve the welfare of the people for which it is responsible. Factsprove that public services in Indonesia still have several shortcomings and ignore their responsibilities inserving the community. Therefore, in this research, researchers are interested in examining public servicesin Sidoarjo Regency as a Public Service Mal which is famous for services that continue to innovate. Thisresearch uses a descriptive qualitative research method. Researchers collected data through a process ofobservation, interviews and documentation. This research found that the results of public services carriedout by employees at the Sidoarjo Regency Public Service Mal in the transparency indicator were that theapplicable SOPs were not clear, namely that the SOPs were only available on the website so that olderpeople were confused about looking for SOPs for making resident documents, accountability indicatorswere in accordance with services that prioritize the community and follow the rules of the Ministry of HomeAffairs, participatory indicators are good because providing good services makes people participate inmaking citizenship documents, conditional indicators still have shortcomings because the service stillprioritizes people in the disability group rather than regular people, indicators of equal rights are still thereare shortcomings because the service often carries out queue breaking so that the queue does not match theserial number obtained, the indicator of suitability of rights and obligations is good because there is acomplaint and question and answer service so that the public can easily get information in makingpopulation documents
Management Strategies of Village-Owned Enterprises in Tanjungharjo Village, Bojonegoro Syafaat, M. Nur Ali; Eprilianto, Deby Febriyan
SERUNAI Vol. 3 No. 2 (2023): SERUNAI
Publisher : IDFoS Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63019/serunai.v3i2.67

Abstract

One of the efforts that the Indonesian government can undertake to boost the local economy is by encouraging Village-Owned Enterprises, known as “Badan Usaha Milik Desa” or BUM Desa, to become more active. In the case of Tanjungharjo Village, there is a BUM Desa named Tanjungkarya. However, during its implementation, various obstacles were encountered, such as a lack of financial resources, human resources, infrastructure, and effective programme management. This research aimed to describe the Management Strategies of the Village-Owned Enterprise (BUM Desa) for developing the community's economy in Tanjungharjo Village, Kapas Sub-District, Bojonegoro Regency. The study employed a qualitative approach with a descriptive method, and informant selection is based on purposive sampling. The informants consist of the Village Head of Tanjungharjo, the Secretary of Tanjungharjo Village, the Chairman of BUM Desa Tanjung Karya, the Secretary of BUM Desa Tanjung Karya, the Treasurer of BUM Desa Tanjung Karya, and members of the Tanjungharjo community. Data was collected through observation, interviews, and documentary analysis. The data was then analysed through data reduction, data presentation, and drawing conclusions. The research focused on six criteria based on Koteen's strategy, which are 1) organisational strategy, 2) resource strategy, and 3) programme strategy. The research findings indicate that the management strategies of the Village-Owned Enterprise (BUM Desa) to enhance the local economy in Tanjungharjo Village encompass three main aspects. First, in the organizational strategy aspect, there was a formulation of a vision and mission involving various stakeholders, and the implemented programmes align with the vision and mission set by BUM Desa Tanjung Karya. Second, regarding the resource-supporting strategy, there were still several hindrances that impede the optimisation of this strategy. Third, regarding the programme strategy, this pertained to the evaluation and implementation of programmes. Based on the programmes conducted by BUM Desa Tanjung Karya, they had contributed to the Village Revenue (PAD) for the Tanjungharjo Village Annual Village Budget (APB Desa). Thus, the management strategies of BUM Desa had not been fully executed optimally due to the presence of these obstacles.
Strengthening Village Governance and Development of E-desita in Realizing Disability-Friendly Inclusive Villages in Ponorogo Regency Lestari, Yuni; Eprilianto, Deby Febriyan; Megawati, Suci; Oktariyanda, Trenda Aktiva; Agustin, Cindy Pramita; Fitrianingrum, Aditya Pratiwi
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 11 No 2 (2023): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v11i2.1762

Abstract

E-desita is a form of strengthening digital-based village archiving systems with the ultimate aim of strengthening village governance. Karangpatihan Village is one of the villages that has a high number of people with disabilities in Ponorogo Regency. Karangpatihan Village needs to strengthen village governance. The aim of this research is to collect data on the disabled community to support the realization of a disability-friendly inclusive village in Karangpatihan Village, Balong District, Ponorogo Regency. The method used in this research is the development method. The type of research that will be carried out uses the R&D (Research and Development) method starting from stages (1) research and information collecting, (2) planning, (3) developing a preliminary form of product, and (4) preliminary field testing. This research was conducted at the Karangpatihan Village Office, Balong District, Ponorogo Regency. This research produces an e-desita application that is used in managing population data, especially for people with disabilities in Karangpatihan Village
Inovasi Website IKI Pesat Jatim (Inisiatif, Kolaborasi, dan Inovasi Pesantren Sehat Jawa Timur) Sebagai Upaya Peningkatan Pelayanan Kesehatan (Studi Kasus di Kabupaten Sidoarjo) Adreansyah, Dimas; Eprilianto, Deby Febriyan
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 6 (2025): July 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15852058

Abstract

In this study uses a qualitative approach where the researcher describes the results of the study and explain with a clear description regarding the innovation of the website IKI PESAT JATIM (Initiative, Collaboration and Innovation Pesantren Sehat East Java) as an effort to improve health services. The data in this study were collected through interviews, observations, and documentation. In this study using purposive sampling technique, i.e. sampling technique based on specific considerations of the researcher, where informants were purposively selected as they were judged to have direct knowledge and involvement in the implementation of the IKI PESAT JATIM program. The instruments of this study were the researcher himself, the interview guide, a notebook, and a smartphone as both a voice recorder and a camera as documentary evidence. Data analysis started from data reduction, data presentation, and drawing conclusions. The results of the study show the analysis conducted by the researcher regarding the innovation of the website IKI PESAT JATIM in Sidoarjo Regency, it can be concluded that IKI PESAT JATIM has provided ease in health reporting so as to support the training and improvement of health services in the environment of East Java boarding schools.
Peran Stakeholders Dalam Pengembangan Wisata Bahari di Pelabuhan Kota Pasuruan Adawiyah, Robik Atul; Eprilianto, Deby Febriyan
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 12 (2025): July 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of marine tourism at the Port of Pasuruan, carried out by stakeholders in this study, is based on collaboration between the government and state-owned enterprises (BUMN) as a means of equitable regional potential development. However, several issues remain in its implementation. The aim of this study is to examine the roles of stakeholders in the development of marine tourism based on five role dimensions (policy creator, coordinator, facilitator, implementor, and accelerator). This study uses a descriptive qualitative method with data collection through observation, interviews, and documentation, followed by data analysis using reduction, presentation, and conclusion drawing. The results of the study show that the development of marine tourism has made progress through the active roles of stakeholders. The Secretary of State (Sekda) and PT Pelindo play the role of policy creators, but the involvement of relevant OPDs (regional work units) needs to be strengthened through formal agreements (PKS) to avoid role imbalances. The coordination role performed by Sekda, Dishub, and PUPR needs to be improved, especially regarding accessibility and parking. The facilitation role carried out by Sekda, Dispora, and Pelindo includes training and providing facilities, although the front area of the port still requires infrastructure improvements. Dispora and other OPDs are active as implementors, but pedestrian facilities remain suboptimal. As accelerators, Sekda and Dispora have  succeeded in speeding up tourism promotion and education, although information dissemination is limited due to the low digital literacy of the local community. It is expected that the Pasuruan City Government will optimize the cooperation agreements to include all stakeholders, strengthen coordination among OPDs with clear technical regulations and task divisions, and improve facilities and promotional strategies, both digital and conventional, so that the development of marine tourism at the Port of Pasuruan can become more inclusive and sustainable.