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All Journal Publika JPSI (Journal of Public Sector Innovations) Community Engagement and Emergence Journal (CEEJ) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kewarganegaraan SERUNAI JKMP (Jurnal Kebijakan dan Manajemen Publik) Madani: Multidisciplinary Scientific Journal PANDITA: Interdisciplinary Journal of Public Affairs Socius: Social Sciences Research Journal
Deby Febriyan Eprilianto
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

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GOBIS: Transformasi Digital dalam Tata Kelola Smart Mobility yang Berkelanjutan di Kota Surabaya Sari, Yuyun Eka Kartika; Eprilianto, Deby Febriyan; Rosdiana, Weni; Lestari, Yuni; Anwar, Muhammad Khairul
PANDITA: Interdisciplinary Journal of Public Affairs Vol. 8 No. 2 (2025): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v8i2.383

Abstract

The growing challenge of sustainable urban development has positioned digital transformation as a critical strategy to enhance the effectiveness and accountability of public service governance. This study explores the strategic role of the GOBIS application in advancing digital transformation toward sustainable smart mobility governance in Surabaya. Using a qualitative descriptive approach, data were collected through literature studies, direct observations, Focus Group Discussions (FGDs), and in-depth interviews with representatives of the Surabaya City Government and public transportation users. The research findings indicate that GOBIS plays a central role as a socio-technical instrument in supporting sustainability across three key dimensions. First, it enhances operational efficiency, transparency, and data integration, which strengthens both economic and institutional sustainability. Second, by providing real-time travel information, route tracking, and an intuitive user interface, GOBIS improves the reliability and attractiveness of public transportation, encouraging a shift from private vehicles to mass transit and thereby supporting environmental sustainability. Third, it expands accessibility and inclusiveness of transport services, contributing to social sustainability by enabling more equitable urban mobility. However, the implementation of GOBIS also faces several challenges, including unequal digital literacy among users, technical stability issues, and the limited integration of participatory features for user feedback. These factors may constrain the full realization of its potential. Therefore, optimizing GOBIS as an inclusive, adaptive, and participatory digital platform is essential to accelerate the development of an integrated, inclusive, and sustainable urban transportation ecosystem in Surabaya
Efektivitas Revitalisasi Kawasan dalam Meningkatkan Aktivitas Perekonomian Usaha Mikro Kecil dan Menengah (UMKM) di Pahlawan Street Center (PSC) Kota Madiun Jury, Cloudia Winery Aprida; Eprilianto, Deby Febriyan; Ma’ruf, Muhammad Farid; Hidayat, Melda Fadiyah
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 1 (2026): February 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18411573

Abstract

This study aims to describe the effectiveness of the revitalization of the Pahlawan Street Center (PSC) area in Madiun City in increasing the economic activity of MSMEs. PSC revitalization is an effort by the local government to organize business areas and public spaces while simultaneously encouraging local economic empowerment through the provision of facilities and guidance for MSMEs. The study used a descriptive qualitative approach, located in the PSC area of Madiun City. Informants were determined through purposive sampling involving the Madiun City Manpower and Legal Aid Office (DISNAKER-KUM), MSME administrators and actors, and PSC tourists. The results show that the PSC revitalization improves the physical quality of the area, resulting in increased visits. However, MSMEs' understanding of the goals of economic and social strengthening remains uneven. The program's targets are deemed appropriate, but coaching, digital marketing, and shopping visit patterns have not optimally reached all MSMEs. Physical arrangements are running on time, while non-physical coaching is inconsistent. Physical achievements have been seen, but the increase in MSME capacity, the stability of shopping visits, and the strengthening of the PSC image are not optimal. Overall, the PSC revitalization has not fully encouraged increased local economic activity because the strengthening of production, marketing, and consumption is not evenly distributed. Therefore, more structured non-physical interventions are needed to optimally achieve economic and social goals.
The Effect Of System Quality, Information Quality, and Network Quality on The Quality of Electronic Local Tax Information System Services (Si Pakde) In Restaurant Tax Payments at The Regional Revenue Agency of Jombang Regency Angrraeni, Natasya Dinda; Pradana, Galih Wahyu; Eprilianto, Deby Febriyan; Fitrie, Ravienda Anita
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 1 (2026): February 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18476639

Abstract

The implementation of the Electronic Regional Tax Information System (SI PAKDE) by the Jombang Regency Regional Revenue Agency (Bapenda) aims to improve the quality of regional tax services. However, there are indications that taxpayers still face technical obstacles in the form of unstable network connections, system delays, and inadequate information clarity. This study examines the influence of three dimensions of quality, application system quality, information content quality, and network infrastructure quality on the perception of SI PAKDE service quality. The research method uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique assisted by SmartPLS 4 software. The research sample consisted of 98 restaurant taxpayers who actively use SI PAKDE, selected through proportionate stratified random sampling. The results showed that simultaneously the three independent variables significantly influenced service quality with an R-square value of 0.865, which means these variables were able to explain 86.5% of the variation in service quality. Partially, it was found that network quality had a positive and most dominant influence on service quality (path coefficient 0.607; p = 0.000). System quality also had a significant effect, but with a lower magnitude (path coefficient 0.242; p=0.046). Conversely, information quality was found to have no significant effect on service quality in the context of restaurant taxpayers' use of the PAKDE Information System (path coefficient 0.114; p=0.354).
PERAN BADAN USAHA MILIK DESA (BUMDes) SUKOSARI MAKMUR DALAM PENGELOLAAN WISATA POETOEK SOEKO DI DESA SUKOSARI KECAMATAN TRAWAS KABUPATEN MOJOKERTO Zhara, Tria Maulana; Eprilianto, Deby Febriyan; Pradana, Galih Wahyu; Hidayat , Melda Fadiyah
Publika Vol. 14 No. 1 (2026)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of village tourism is a form of utilizing village potential that requires sustainable management. The existence of Poetoek Soeko Tourism provides economic and social benefits for Sukosari Village. However, various obstacles are still encountered in its management, particularly in the implementation of the role of BUMDes. Therefore, this study aims to analyze the role of BUMDes Sukosari Makmur in managing Poetoek Soeko Tourism. The research uses a qualitative approach with descriptive method, employing the theory of roles according to Munir (in Nilawati et al., 2021), which consists of the roles of entrepreneur, coordinator, and facilitator. Data collection techniques were carried out through interviews, observations, and documentation. The results show that BUMDes Sukosari Makmur has performed its roles as an entrepreneur, coordinator, and facilitator in tourism management. The entrepreneur role provides economic and social benefits to the village, such as contributions to Village Original Income and job provision, but it is not yet optimal, especially in terms of tourism attraction innovation. The coordinator role has been implemented through coordination with the village government, employees, and community, but it is still limited to the planning and asset handover stages, with low community participation and no cooperation with external parties. There are still poorly maintained facilities, and tourism promotion has not been effective. Meanwhile, the facilitator role is demonstrated through the provision of tourism facilities, services, and support for community activities, but it still faces challenges such as limited staff numbers, the sustainability of human resource training. Based on these findings, strengthening the role of BUMDes is needed in innovation, continuous coordination, improving human resource capacity, and more planned promotional strategies so that the management of Poetoek Soeko Tourism can run effectively and sustainably.
Analisis Prinsip Good Local Governance Melalui Pengelolaan Media Sosial Di Kota Surabaya (Studi Kasus: Akun Tiktok Wakil Wali Kota Surabaya @Cakj1) Ramadhan, Aditya; Pradana, Galih Wahyu; Ma'ruf, Muhammad Farid; Eprilianto, Deby Febriyan
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 4 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i4.10583

Abstract

Pemanfaatan media sosial TikTok oleh Wakil Wali Kota Surabaya sebagai sarana komunikasi publik mencerminkan adaptasi pemerintah daerah terhadap perubahan pola interaksi masyarakat di era digital. TikTok memiliki karakteristik visual, interaktif, dan berorientasi pada kecepatan informasi, sehingga berpotensi menjadi instrumen pendukung penerapan prinsip-prinsip Good Local Governance. Namun demikian, sejauh mana pengelolaan akun TikTok Wakil Wali Kota Surabaya @cakj1 mencerminkan penerapan prinsip transparansi, partisipasi, akuntabilitas, responsivitas, serta efektivitas dan efisiensi belum dikaji dan dijelaskan secara jelas dan sistematis. Penelitian ini bertujuan untuk menganalisis prinsip Good Local Governance melalui pengelolaan media sosial di Kota Surabaya dengan studi kasus pada akun TikTok Wakil Wali Kota Surabaya @cakj1. Teori yang digunakan dalam penelitian ini adalah teori Good Governance menurut UNDP (1997) yang mencakup transparansi, partisipasi, akuntabilitas, responsivitas, efektivitas dan efisiensi. Metode penelitian yang digunakan adalah deskriptif dengan pendekatan kualitatif. Dapat disimpulkan bahwa penerapan prinsip Good Local Governance melalui pengelolaan media sosial TikTok @cakj1 belum optimal dalam mendukung penerapan prinsip Good Local Governance secara komprehensif dalam sistem pemerintahan Kota Surabaya. Transparansi masih terbatas pada publikasi aktivitas, partisipasi belum substantif, akuntabilitas belum mencerminkan pertanggungjawaban kelembagaan, dan responsivitas belum terlembaga dalam mekanisme resmi. Sementara itu, efektivitas dan efisiensi komunikasi menunjukkan hasil yang relatif baik. Diperlukan penyesuaian konten dalam pengelolaan akun TikTok @cakj1 yang tidak hanya fokus menampilkan aktivitas penanganan aduan permasalahan, tetapi juga secara konsisten fokus menyajikan infromasi teknis Pemerintah Kota Surabaya seperti penjelasan mengenai dasar kebijakan, regulasi, serta gambaran umum penggunaan anggaran, dan laporan kinerja pemerintah Kota Surabaya secara menyeluruh.
The Effectiveness of Information Verification Services through the Klinik Hoaks Website at the Department of Communication and Informatics of East Java Province Karisma, Herdyana Lady; Pradana, Galih Wahyu; Ma’ruf, Muhammad Farid; Eprilianto, Deby Febriyan
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 8 (2026): March
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19373650

Abstract

The rapid development of information and communication technology has driven significant changes in the implementation of public services, particularly in the dissemination of information to the public. The increasing accessibility of the internet enables information to spread quickly, but also raises the potential for the circulation of false or misleading information. This condition requires the government to provide public information services that are accurate, responsive, and easily accessible in order to protect society from the negative impacts of misinformation. The Government of East Java Province, through the Department of Communication and Informatics, provides a digital-based information verification service through the Klinik Hoaks Website to assist the public in clarifying questionable information. This study aims to assess the effectiveness of the service based on Duncan’s organizational effectiveness theory, which includes goal attainment, integration, and adaptation. This research employs a qualitative approach with a descriptive design. Data collection techniques include observation, interviews, and documentation, with informants selected using purposive sampling. The results show that the Klinik Hoaks Website service has generally been effective. The service is able to meet the public’s need for information verification, has procedures that are easy to understand, and is supported by adequate facilities. However, several challenges remain, including inconsistency in verification time, limited outreach of socialization, and the absence of specific technical regulations. Therefore, improvements are needed in terms of service timeliness, broader dissemination, and strengthening of technical regulations to optimize the effectiveness of the service.
Co-Authors Adawiyah, Robik Atul Adreansyah, Dimas Agustin, Cindy Pramita Ali Hasbi Ramadani Ananta, Yogeshwara Pramudya Anantha, Randy Agung Angelly, Ryke Anggriani, Ema Idha Angrraeni, Natasya Dinda Anjarwati, Christia Anwar, Muhammad Khairul Boni Saputra Darna, Krisna Dwi Dasim Budimansyah DITA PERWITASARI Eva Hany Fanida, Eva Hany Fani, Amrul Fatria, Deni Yuda Febrianti, Valentina Fitrianingrum, Aditya Pratiwi Fitrie, Ravienda Anita Galih Wahyu Pradana H, Mohammad Hermy Heni Purwa Pamungkas Heru Arizal Hidayat , Melda Fadiyah Hilmi, Ahmad Nizar Iim Siti Masyitoh Jazuli, Muhammad Jawwadul Hammam Jury, Cloudia Winery Aprida Karisma, Herdyana Lady Luqmanul Hakim Ma'ruf, Muhammad Farid Ma’ruf, Muhammad Farid Mahadhika, Vita Ma’ruf, Muhammad Farid Megawati, Suci Melda Fadiyah Hidayat, Melda Fadiyah Miadio Cantika, Anugerah Berliant Muhamad Arif Mahdiannur Nada, Annisa Qothrun Nurkumala, Dhea Angelia Oktariyanda, Trenda Aktiva Permatasari, Marsella Arlin Pradani, Fajar Kusuma Purnamasari, Anggun Cahaya Puspita Anggraini, Puspita Puspitasari, Yeni Putri, Allicia Syafira R, Dwi Anggorowati Rachmadhani, Azzahroh Rahmat Ramadhan, Aditya Ramadhan, Mochammad Fahri Ilmi Rejaningtyas, Eva Septiana Romadhon, Akbar Kurnia Salsabila, Faza Saila Sapara, Lusi Ana Sari, Beti Indah Sari, Lisa Amelia Sari, Yuyun Eka Kartika Syafaat, M. Nur Ali Taqwa, Muhammad Decavarya Amarobit Taufik, Efendi Nur Thoyyibah, Roihatut Usmi, Rianda Wangi, Sintya Pandan WENI ROSDIANA Yulika, Ikhlima Rahma Yuni Lestari Yunitasari, Bellina Zhara, Tria Maulana