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Journal : JER

Pengaruh Sistem Reward Dan Sistem Punishment Terhadap Kepatuhan Karyawan Pada Pt Bank Muamalat KCU Mamuju Azzahra, Sari Zalni Juni; Martini, Andi Indra; Halim, Agus
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1932

Abstract

Bank Muamalat Indonesia Tbk. Mamuju Branch is one of the banking companies located in Mamuju Regency, West Sulawesi, on Jalan Urip Sumoharjo, Karema, Mamuju District, Mamuju Regency, which has grown rapidly to date. Since its establishment in 2009 in Mamuju, it has been led by Mr. Ansar. This is because the division of South Sulawesi into West Sulawesi has increased the demand for Islamic banking in the Mamuju area. In addition, the majority of the population or community in Mamuju Regency is Muslim. This study was conducted with the aim of determining the effect of the reward and punishment systems on employee compliance at PT Bank Muamalat KCU Mamuju. The respondents in this study were all employees at PT Bank Muamalat Indonesia KCU Mamuju, with a population of 33. The sample size was determined using total sampling technique with 33 respondents. The formulas used in this study were multiple linear regression, validity test, reliability test, t-test, F-test, and coefficient of determination test. The results showed that the reward system had a significant partial effect on employee compliance. The punishment system also had a significant partial effect on employee compliance. Simultaneously, the Reward System and Punishment System have a significant effect on Service User Satisfaction, with a contribution of 49.2%. These findings indicate that although the Reward System and Punishment System have been proven to contribute to employee compliance, there are still other factors that also play an important role but have not been revealed in this study
The Effect Of Information Access And Facilities On Student Services In The Management Study Program At Muhammadiyah University Of Mamuju Muh. Iksan; Ramli S; Agus Halim
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1864

Abstract

This study aims to analyze the effect of access to information and facilities on student services in the Management Study Program at Muhammadiyah University Mamuju. The background of this study is based on the importance of improving the quality of academic services through the provision of transparent access to information and adequate facilities to create student satisfaction. The research method used was quantitative with accidental sampling technique, involving 95 respondents who were students of the Management Study Program. The research instrument was tested through validity and reliability tests, and analyzed using multiple linear regression, t-test, F-test, and coefficient of determination (R²). The results showed that, partially, the information access variable had a significant effect on student services with a t-value of 2.921 > t-table 1.986 and sig. 0.004 < 0.05. Similarly, facilities have a significant effect with a t-value of 4.162 > t-table 1.986 and sig. 0.000 < 0.05. Simultaneously, information access and facilities have a significant effect on student services with an F-value of 19.350 > F-table 3.095 and sig. 0.000 < 0.05. The coefficient of determination (R²) of 0.296 indicates that the two independent variables are able to explain 29.6% of the variation in student services, while the remaining 70.4% is influenced by other factors outside the scope of this study. This study concludes that access to information and facilities are important factors in improving the quality of student services, although their contribution is relatively weak. Therefore, attention needs to be paid to other factors such as the quality of human resources, organizational management, and service culture to strengthen student satisfaction in the higher education environment