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All Journal Jurnal Penelitian Saintek Teika JSI: Jurnal Sistem Informasi (E-Journal) Jurnas Nasional Teknologi dan Sistem Informasi Jurnal Kesehatan Annual Research Seminar ANDHARUPA CESS (Journal of Computer Engineering, System and Science) Journal of Information System Sistemasi: Jurnal Sistem Informasi Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Information System for Educators and Professionals : Journal of Information System Syntax Literate: Jurnal Ilmiah Indonesia JOURNAL OF APPLIED INFORMATICS AND COMPUTING METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Halaman Olahraga Nusantara : Jurnal Ilmu Keolahragaan Jurnal ULTIMA InfoSys Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Ilmiah Media Sisfo The IJICS (International Journal of Informatics and Computer Science) JURIKOM (Jurnal Riset Komputer) JURTEKSI Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal SEINASI-KESI Jurnal Riset Informatika JOISIE (Journal Of Information Systems And Informatics Engineering) JUSIM (Jurnal Sistem Informasi Musirawas) Jurnal Teknologi Komputer dan Sistem Informasi Jurnal Tekno Kompak Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Teknologi Dan Sistem Informasi Bisnis JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Sriwijaya Journal of Informatics and Applications REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Pendidikan Sains dan Komputer Jurnal Algoritma SmartComp The Indonesian Journal of Computer Science JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) Jurnal Komtika (Komputasi dan Informatika)
Pacu Putra
Universitas Sriwijaya
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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User Experience Evaluation of YouTube Website Using Eye Tracking Method Larasati, Salsabila; Putra, Pacu; Oktadini, Nabila Rizky; Meiriza, Allsela; Sevtiyuni, Putri Eka
Journal of Applied Informatics and Computing Vol. 9 No. 1 (2025): February 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i1.8743

Abstract

YouTube is one of the most popular social media in Indonesia, with one of its features being the Clip Feature, which allows users to share 5-60 seconds video snippets, but many users still experience difficulty in accessing this feature. Based on a survey of more than 130 respondents, 60% were unaware of the Clip Feature, 85% had never used it, and 75% had difficulty finding its location in the YouTube interface. This research aims to evaluate the user experience in accessing the Clip Feature on the YouTube website using the Eye Tracking method, as well as analyzing user attention patterns. Through the RealEye.io tool, the results show that the quality of the test data is very good, with an average E-T data integrity value of 90.33% and gaze on screen of 89.73%. Heatmaps and gaze plot analysis show that respondents' attention patterns tend to show confusion, especially when looking for the Clip feature. This is supported by the results of the attention & emotion graphs analysis, which overall show that the average attention level of respondents is at 0.318, with an increase in the emotion of surprise experienced by respondents more than the emotion of happy. Although the Clip Feature offers significant benefits, users still experience difficulties in accessing it, which results in a decreased user experience. This research is expected to provide new recommendations in improving the user experience of YouTube website, specifically to make the Clip feature more accessible and effective to use.
Evaluation of the Maturity Level of the RS SIM System using the Cobit 5 Framework in the Evaluation Direct and Monitoring Domain Rezeki, Yunika Tri; Oktadini, Nabila Rizky; Putra, Pacu; Sevtiyuni, Putri Eka; Meiriza, Allsela
Sistemasi: Jurnal Sistem Informasi Vol 14, No 1 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i1.4889

Abstract

The purpose of using the COBIT 5 framework in the Evaluate, Direct, and Monitor (EDM) domain in this study is to assess the maturity level of the Hospital Information Management System (HIMS) at the Primaya Hospital Laboratory. The evaluation process focuses on three main aspects: EDM01 (Governance Framework Setting and Maintenance), EDM02 (Ensuring Risk Optimization), and EDM05 (Ensuring Transparency). Data were collected by involving the hospital’s IT team through questionnaires and interviews. Based on the analysis, the current maturity level of the HIMS ranges from level 2 to level 4, with a target of achieving level 4 (Predictable Process). A GAP analysis was conducted to compare the current system condition (as-is) with the desired condition (to-be). This study provides improvement recommendations, including the optimization of system governance and the enhancement of IT performance transparency. These recommendations are expected to support increased efficiency, effectiveness, and the strategic value of the Hospital Information Management System (HIMS) at Primaya Hospital.
Increasing Farmer Groups Capacity in Cempaka District through the Utilization of Mobile-Based Knowledge Management and Strengthening Digital Literacy Putra, Pacu; Oktadini, Nabila Rizky; Irmawati, Irmawati; Meiriza, Allsela; Sevtiyuni, Putri Eka
REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat Vol 6, No 1 (2025): Reka Elkomika
Publisher : Institut Teknologi Nasional, Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26760/rekaelkomika.v6i1.76-87

Abstract

Kelompok Tani (Poktan) Hidup Baru is located in Cempaka District, East Ogan Komering Ulu (OKU) Regency, 123 km away from Sriwijaya University. Poktan Hidup Baru was established in 2020 by farmers in Cempaka District and is led by Ali Fauzan. With 29 members, most of them are rice and fruit farmers. The limited technology and literacy of the farmers means that they are not able to innovate. Therefore, the main problem in the Community Partnership Empowerment Programme is the lack of digital literacy and agricultural knowledge management skills. Therefore, this PKM programme aims to introduce knowledge management and improve farmers' skills in using the internet and mobile-based agricultural applications. In addition, this PKM programme also aims to support the transformation of higher education through the production of scientific publications and audio-visual works.Service activities are carried out in five stages: first, preparation; second, production of materials; third, advice; fourth, support; and fifth, monitoring.  The team provides advice and training on the culture of knowledge sharing and the use of agricultural applications such as Plantix. This application can help solve agricultural problems in identifying pests and plant diseases, irrigation and marketing agricultural products. The positive response from the Hidup Baru farmer group indicates the need for similar training in the future to improve farmers' knowledge and skills.
Comparison of Rating-based and Inset Lexicon-based Labeling in Sentiment Analysis using SVM (Case Study: GoBiz Application Reviews on Google Play Store) Firda, Hiliah; Putra, Pacu; Oktadini, Nabila Rizky; Sevtiyuni, Putri Eka; Meiriza, Allsela
Sistemasi: Jurnal Sistem Informasi Vol 14, No 2 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i2.4795

Abstract

Digital transformation has impacted various sectors, including Micro, Small, and Medium Enterprises (MSMEs). GoBiz, a partner platform for Gojek's GoFood service, plays a crucial role in supporting MSME digitalization, making it essential to understand user perceptions of the application. This study conducts sentiment analysis on 5,000 GoBiz user reviews from the Google Play Store. It compares two labeling methods—Rating-Based and Inset Lexicon—and evaluates them using the Support Vector Machine (SVM) algorithm. The analysis process includes data selection, text preprocessing, data transformation using TF-IDF, SVM implementation with 10-fold cross-validation, and result visualization through word clouds. The findings indicate that the Rating-Based labeling method achieved an accuracy of 87%, with a precision of 86.7%, recall of 87.1%, and an F1-score of 86.8%. Meanwhile, the Inset Lexicon labeling method outperformed it, achieving an accuracy of 89.7%, precision of 89%, recall of 89.8%, and an F1-score of 89.3%. These results suggest that the combination of the Inset Lexicon labeling method and the SVM algorithm is more effective in classifying user sentiment and providing a more accurate understanding of user perceptions regarding the GoBiz application. Sentiment analysis results indicate that users appreciate GoBiz’s ease of operation but face challenges with driver services and advertisement features, highlighting areas for improvement to enhance user satisfaction.
Sosialisasi Social Media Security Awareness Pada Warga Desa Cempaka Kab. Oku Hardiyanti, Dinna Yunika; Putra, Pacu; Afrina, Mira; Seprina, Iin; Sevtiyuni, Putri Eka
Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Vol 8, No 2 (2025): April 2025
Publisher : STMIK Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurdimas.v8i2.3666

Abstract

Awareness of social media security is very important today, especially due to the increasing number of online security threats that can affect user privacy and data security. Moreover, the condition of rural communities is in dire need of knowledge to be wiser in using social media. This community service was carried out in Cempaka Village, Cempaka District, OKU Timur Regency, with the aim of increasing public understanding of cyber security. The methods used were education and socialization about cyber threats, the importance of maintaining password confidentiality, and personal data privacy. This activity involved the active participation of various levels of the Cempaka Village community. The results of this service showed a significant increase  understanding of social media secutty awareness. People became more aware of the risks of crime on social media and had better knowledge of how to protect themselves.Keywords: cempaka village; security awareness; social media; socialization  Abstrak:  Kesadaran akan keamanan media sosial sangat penting saat ini, terutama karena meningkatnya ancaman keamanan daring yang dapat memengaruhi privasi dan keamanan data pengguna. Apalagi kondisi masyarakat desa yang sangat membutuhkan pengetahuan agar lebih bijaksana dalam menggunakan media sosial. Pengabdian masyarakat ini dilaksanakan di Desa Cempaka, Kecamatan Cempaka, Kabupaten OKU Timur, dengan tujuan meningkatkan pemahaman masyarakat mengenai keamanan siber. Metode yang digunakan adalah edukasi dan sosialisasi tentang ancaman siber, pentingnya menjaga kerahasiaan kata sandi, dan privasi data pribadi. Kegiatan ini melibatkan partisipasi aktif dari berbagai lapisan masyarakat Desa Cempaka. Hasil dari pengabdian ini menunjukkan peningkatan yang signifikan dalam pemahaman masyarakat mengenai keamanan media sosial. Masyarakat menjadi lebih sadar akan risiko kejahatan di media sosial dan memiliki pengetahuan yang lebih baik tentang cara melindungi diri mereka.Kata kunci: desa cempaka; security awareness; sosial media; sosialisasi
Analisis Kepuasan Pengguna Terhadap Aplikasi Spotify Menggunakan Metode End User Computing Satisfaction (EUCS) M Ferlian Sijadah; Nabila Rizky Oktadini; Allsela Meiriza; Pacu Putra; Putri Eka Sevtiyuni
JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) Vol 6, No 2 (2023): JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi)
Publisher : Institut Bakti Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/jtksi.v6i2.1485

Abstract

Music streaming applications are applications that allow users to listen to legal or online music. Spotify is currently known as the application that provides the largest music streaming service, digital music, podcast, and video service with access to millions of songs and other content from various creators worldwide. This research concerns the analysis of user satisfaction with the Spotify application. This research was conducted to understand and determine user satisfaction with the Spotify application. The method used in this research is End User Computing Satisfaction (EUCS). There are also problems with this music application related to the competition system when listening to music online. The sampling technique uses Lemeshow sampling (based on coincidence) with a total of 100 respondents using a research instrument in the form of a questionnaire using a Likert scale, which is a scale used to measure perceptions, attitudes, or opinions of users towards the Spotify application. shows that the level of user satisfaction from the five variables shows that the Content variable gets the highest satisfaction with a total percentage of 78.5%, the Accuracy variable gets high satisfaction with a total percentage of 77.5%, the Format variable gets the highest satisfaction with a total percentage of 79.9%, the Variable Ease of Use gets high satisfaction with a percentage of 84.6%, the Timelines variable gets high satisfaction with a percentage of 78.9%.
PENGGUNAAN MIXED METHOD USABILITY TESTING (EYE TRACKING METHOD DAN COGNITIVE WALKTHROUGH (STUDI KASUS: WEBSITE JURUSAN SISTEM INFORMASI FAKULTAS ILMU KOMPUTER UNIVERSITAS SRIWIJAYA): Case Study: Website of The Department of Information Systems, Faculty of Computer Science, Sriwijaya University Putra, Pacu; Oktadini, Nabila Rizky; Hardiyanti, Dinna Yunika; Larasati, Salsabila; Putri, Nyayu Dwi Tarisa
The Indonesian Journal of Computer Science Vol. 14 No. 3 (2025): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i2.4516

Abstract

Universitas Sriwijaya is one of the state universities in Indonesia. Universitas Sriwijaya has 10 faculties, one of which is the Faculty of Computer Science. Information Systems is one of the departments in the Faculty of Computer Science, Sriwijaya University. Based on the observation results, the Department of Information Systems has just updated the appearance of its website. To determine the level of usability of the website, this research uses two methods, namely eye-tracking method and cognitive walkthrough. The activities that are the research material in this research include searching for lecturers' schedules, downloading final project guidelines and searching for course codes. As a result of the cognitive walkthrough method, the activity of searching for lecturers' timetables has the lowest success rate of 0%, followed by the activity of searching for course codes with 40% and the activity of downloading final project guidelines with 80%. In addition, the research continued using the eye-tracking method to identify areas of confusion for the respondents and to understand the emotional level of the respondents when carrying out these activities. It can be seen that the average respondent is still confused or unfocused when working on the pre-defined activities.
UI/UX Design of Web-based Software License Management System using User-Centered Design and System Usability Scale Faizah, Ovie Nur; Oktadini, Nabila Rizky; Putra, Bayu Wijaya; Sevtiyuni, Putri Eka; Putra, Pacu; Meiriza, Allsela
Jurnal Nasional Teknologi dan Sistem Informasi Vol 9 No 3 (2023): Desember 2023
Publisher : Departemen Sistem Informasi, Fakultas Teknologi Informasi, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/TEKNOSI.v9i3.2023.255-263

Abstract

PT Bukit Asam Tbk (PTBA), a state-owned coal mining company, must comply with government regulations regarding software licenses. They face difficulties monitoring and managing licenses that could lead to violations. To solve this problem, we try to design a website-based UI/UX for Software License Management System. This research aims to provide an intuitive interface and a comfortable user experience employing the User-Centered Design (UCD) approach, which consists of three main stages: Needs Analysis, Design and Prototyping, and Evaluation. Evaluation is carried out through usability testing using the System Usability Scale (SUS). Test results indicate that UCD is effective in designing a system responsive to user needs with a high level of usability. With an effectiveness of 99%, efficiency of 96.67%, and an SUS score of 88.25, this system design receives an 'Acceptable' rating, a (B) grade, and falls into the 'Excellent' category. The designed system is deemed suitable for further development towards the implementation phase.
USE OF TASK-CENTERED SYSTEM DESIGN IN THE INTERFACE DESIGN OF THE POPULATION DEMOGRAPHIC DATA INFORMATION SYSTEM Muhammad Azmi Zaky; Allsela Meiriza; Dinda Lestarini; Pacu Putra; Nabila Rizki Oktadini
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 11 No. 4 (2025): September 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i4.4186

Abstract

Abstract: The rapid development of information and communication technology has prompted the government to provide digital-based services, including in the management of demographic data. This study aims to apply the Task-Centered System Design (TCSD) method in designing the Muara Enim Regency Demographic Data Information System. The TCSD method was chosen to ensure that the prototype design process was systematic and focused on user needs and tasks. The research stages included identification, user-centered needs analysis, scenario-based design, and walkthrough evaluation. The designed prototype supports several main tasks, including viewing demographic statistics, searching for specific data, submitting data download requests, and contacting the admin. The evaluation was conducted through online usability testing using the Maze platform with the System Usability Scale (SUS) instrument involving 13 respondents. The evaluation results showed an average SUS score of 78.5, which falls into the “good” category. This confirms that the interface design has met usability standards, is user-friendly, and is capable of supporting user needs in accessing and managing demographic data. Thus, the application of the TCSD method has proven to be effective in producing an interface design that is focused on user tasks and can be the basis for further system development. Keywords: system usability scale; task centered system design; user interface
ANALISIS KUALITAS LAYANAN TERHADAP TINGKAT KEPUASAN PENGGUNA INDRIVE DI KOTA PALEMBANG Idpal, Idpal; Meiriza, Allsela; Oktadini, Nabila Rizky; Putra, Pacu; Sevtiyuni, Putri Eka
METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Vol. 8 No. 1 (2024): METHOMIKA: Jurnal Manajemen Informatika & Komputersisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/jmika.Vol8No1.pp57-64

Abstract

User satisfaction will encourage them to use InDrive services, the results of the exploration with users reveal several problems such as server down and the application map display is not as intended to cause customer dissatisfaction with InDrive services. From this, it is hoped that this research will be a solution to the problem. To analyze the InDrive application, two kinds of methods are used, the ServQual and EUCS methods. The total number of respondents distributed was 100 people. The results of the analysis of the service quality level of the InDrive application in Palembang are Positive (+), with the results of the gap test between user perceptions and user expectations as a whole showing a value of 1.310, indicating that the InDrive application in Palembang has met user expectations. In the EUCS method, the results of the analysis of the Content Variable 4.08, Accuracy 4, Format 4.04, Ease of Use 3.96, and Timeliness 3.99 obtained the results of the analysis at the "Satisfied" satisfaction level. In hypothesis testing h0 and h1, h0 is concluded to have no effect on user satisfaction and h1 is concluded to have no effect on service quality.
Co-Authors Aditya Putra Perdana Prasetyo Ahmad Ardin Fariska Ahmad Rafid Rizqullah Ahmad Rifai Akbar Alzaini Akrom, Akrom Ali Ibrahim Ali Ibrahim (SCOPUS ID: 57203129436) Allsela Meiriza Allsela Meiriza Allsela Meiriza Allsela Meiriza Allsela Meiriza, Allsela Allsela Meriza Alsella Meiriza Alzena Aisha Shakira Amanda Julia Dela Siska Amanda, Bella Rizkia Ani Nidia Listianti Ani Nidia Listianti, Ani Nidia Apriansyah Putera Apriansyah Putra Apriansyah Putra Ari Wedhasmara Ari Wedhasmara Arnan, Sefian Aulia Zulfia Ayu, Nabila Riska B. Azhar, Iman Saladin Bayu Wijaya Putra Danar Feriano Danendra, Devano Dedy Kurniawan Deni Lidianti Desheila Andarini Desheila Andarini, Desheila Devano Danendra Dinda Lestarini Dinna Yunika Hardiyanti Dwi Rosa Indah Eka Prasetyo Ariefin Endang Lestari Ruskan Endang Lestari Ruskan Endang Lestari Ruskan Enjelina Tampubolon Ermatita Ermatita - Faizah, Ovie Nur Fathoni - Fatimah Salsabila Fauza Adelma Syafrizal Fauza Adelma Syafrizal Fika Febrika Firda, Hiliah Fitriani, Lesa Gumay, Naretha Kawadha Gusti Barata Hardini Novianti Hardini Novianti Hardini Novianti Hardini Novianty Helmalia Sandy Hilditia Cici Triska Amirta Idpal, Idpal Irfa, Nyayu Nhasywa Perialah Irmawati Irmawati Jaidan Jauhari Jambak, Muhammad Ihsan Jefven Fernando Kemahyanto Exaudi Ken Ditha Tania Larasati, Salsabila Letty Latifani Arifah Lovinta Happy Atrinawati Lovinta Happy Atrinawati M Ferlian Sijadah M Ihsan Jambak M, Nys Marliza Tiara Maulidina, Ennisa Maya Puspasari Maya Puspasari Meiriza, Viola Meitiana Audya Mgs Afriyan Firdaus Mgs. Afriyan Firdaus Mira Afrina Monterico Adrian Muhamad Edric Rasyid Muhammad Aidil Fitri Syah Muhammad Ali Buchari Muhammad Azmi Zaky Muhammad Fachri Nuriza Muhammad Ihsan Muhammad Ihsan Muhammad Ihsan Jambak Muhammad Rafly Muklis Febriadi Mulyadi Mulyadi Nabila Oktadini Nabila Riska Ayu Nabila Rizki Oktadini Nyayu Nhasywa Perialah Irfa Oktadini, Nabila Oktadini, Nabila Rizky Onkky Alexander Padlefi, Muhamad Riza Pangestu, Ridho Paulus Paskah Lino Susilo Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtyuni Putri, Nyayu Dwi Tarisa Putri, Sasviana Rahmat Izwan Heroza Rahmat Izwan Heroza Rahmat Izwan Heroza Rahmat Izwan Heroza Ramadhan, Kumara Aditya Ramadhan, Muhammad Gilang Rani Mardiah Reza Winiarni Rezeki, Yunika Tri Ricy Firnando Rio Abdi Sucipta Riska Yunita Rizka Dhini Kurnia Rizka Rahmadhani Royan Dwi Saputra Rudi Sanjaya Rugaiyah Balqis Salsabila, Fatimah Saputra, Royan Dwi Saputri, Sonia Dwi Sasviana Putri Seprina, Iin Sevtiyuni, Putri Eka Sihombing, Rinda Fransisca Suryani, Mifta Aprilya Susanti, Helen Susilo, Paulus Paskah Lino Syahbani, M. Husni Tika Octri Dieni Wahyudi, Muhammad Iqbal Winda Kurnia Sari Yadi Utama Yoppy Sazaki Yoppy Sazaki Yunita Yunita Zaki Nugraha Muhammad Zalika, Indah Zarkasih Zarkasih