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All Journal Jurnal Pendidikan Ekonomi (JUPE) Dinamika Pendidikan Economic Education Analysis Journal Journal of Economic Education Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal Dedikasi Masyarakat Martabe : Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Performance Soedirman Economics Education Journal Dinamika Journal : Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Munaddhomah: Jurnal Manajemen Pendidikan Islam Edunomia : Jurnal Ilmiah Pendidikan Ekonomi Journal of Office Administration : Education and Practice Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Manajemen, Akuntansi, Ekonomi Darma Sabha Cendekia Journal of Social Science Utilizing Technology JURNAL RUMPUN MANAJEMEN DAN EKONOMI AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Jurnal Intelek Dan Cendikiawan Nusantara Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Journal of Social Science Utilizing Technology Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Pendidikan Progresif EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan Jurnal Pengabdian Masyarakat Terapan Create: Journal of Islamic Management and Business
Aldila Krisnaresanti, Aldila
Faculty Of Economics And Bussines, Universitas Jenderal Soedirman, Purwokerto, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Social Sciences Other

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Journal : performance

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The Academic Services during the Covid-19 Pandemic: Study on Five Service Quality Dimensions Aldila Krisnaresanti; Lina Rifda Naufalin; Aldila Dinanti
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.4410

Abstract

This study aims to analyze the level of quality of educational services during the COVID-19 pandemic, including the dimensions of direct evidence, reliability, responsiveness, assurance, and empathy. This research is descriptive research and survey research. Research respondents are students of the Economic Education study program at Jenderal Sudirman University. The study results indicate that the five dimensions of the quality of academic services as a whole are considered sufficient. So it can be concluded that the quality of academic services provided by the Economic Education Study Program of the Faculty of Economics and Business Unsoed during the Covid-19 pandemic is considered quite good and can be improved to meet the quality of excellent academic services.
Co-Authors Achmad Slamet Ade Irma Anggraeni Ade Yuliana, Ade Adi Indrayanto Adi Indrayanto Agus Wahyudin Agustinus Hantoro Djoko Rahardjo Aldila Dinanti Aldila Dinanti Aldila Dinanti Aldila Dinanti Alrianisti Rafa Athaya Anggraeni, Ade Irma Ansor, Faridul Arintoko Arintoko, Arintoko Asep Budiman Atsna Roudhoh Ayuni, Alif Widya Cahyani Ade Saputri Cut Misni Mulasiwi Dadang Iskandar Dadang Iskandar, Dadang Diah Setyorini Gunawan Dian Isnawati Dinanti, Aldila Dinanti, Aldila Disman, Disman Divanti Sekar Kedhaton Putri Tanarind Dwi Purwaningsih Dyah Perwita Eeng Ahman, Eeng Fadhlurrohman, Irfan Hantoro Djoko Rahardjo, Agustinus Hari Mulyadi, Hari Haryadi Haryadi Herdian Farisi Herdiana Utama, Dian Hidayat, Nurul Hilda Yunita Sukmana Irfan Fadhlurrohman Jannah, Dwi Susi Miftakhul Jaryono, Jaryono Juni Sumarmono Kayadibi, Sahnoza Khusnul Fadilah Muhlis Lina Rifda Naufalin Lina Rifda Naufalin Magdalena Saorlina Br. Hutabarat MARIA BINTANG Maulia Tantri Hidayah Mayasari, Viviana Miftahul Janah, Miftahul Naufalin, Lina Rifda Naufalin, Lina Rifda Navik Istikomah Nawangnugraeni, Devi Nazifah, Nabilatun Nesya Fatikhatul Hikmah Nur Aisyah Zulkifli Nur Chasanah Olivia Purnama Pratiwi, Septi Elang Ratu Atut Falaqiah Resalati , Asterin Zahro Kharismanaia Shandy Aulia Hartono Sofiatul Khotimah, Sofiatul Sri Lestari Sukendro, Noviani Dwi Wahyudi Sukoco, Hendro Suwatno Suwatno Suwatno Syamsul Arifin Tiara Anggun Lestari Tohir Tohir Tohir Tohir, Tohir Triana Setyawardani Wita Ramadhanti Yanuar E. Restianto