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Dewi Nusraningrum, Dewi
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PERFORMANCE ANALYSIS OF GREEN SUPPLY CHAIN MANAGEMENT OF DIAPER RAW MATERIALS Henry, Henry; Nusraningrum, Dewi
Dinasti International Journal of Digital Business Management Vol. 1 No. 3 (2020): Dinasti International Journal of Digital Business Management (April - May 2020)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v1i3.219

Abstract

X is a company engaged in manufacturing and it is necessary to do a performance measurement in improving supply chain management to be an environmentally friendly Green Supply Chain management. The purpose of this study is to determine the current condition of the company's SCM and then analyze the value of the performance of green supply chain management and propose improvements to the company after knowing the most influential indicators in order to improve the performance of green supply management in the company. Based on the problems studied, the method used in the study is to measure the performance of the company's supply chain using the Supply Chain Operation References (SCOR) method. The initial hierarchy model of performance measurement is adjusted to the condition of the company to measure the performance of its supply chain, while the normalization of Snorm De Boer serves to equalize the matrix value used as an indicator of measurement. The importance of performance attributes is measured based on weighting with subjective questionnaires using AHP. SCM Conditions of PT. X it is known that there are two stages of SCM that have low KPI values, namely manufacturing and distribution. Green supply chain performance measurement results obtained that the calculated performance value is 67.95. This value indicates that the achievement of the performance of the green supply chain management is classified as average and needs to be improved, especially for indicators that have low values
PENGARUH DISIPLIN KERJA, MOTIVASI KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KERJA KARYAWAN (Studi Pada PT.Mowilex Indonesia) Anggraini, Novi; Nusraningrum, Dewi
Journal of Fundamental Management (JFM) Vol 4, No 2 (2024): JULI 2024
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jfm.v4i2.17995

Abstract

Abstract EnglishThis study aims to determine the effect of work discipline, work motivation, and work environment on employee performance at PT Mowilex Indonesia. The population in this study were 310 employees of PT. Mowilex Indonesia. The sample used in this study was 210 respondents. The sampling technique used purposive convenience sampling technique. The analysis uses a quantitative descriptive approach. The data analysis used is statistical analysis in the form of SEM-PLS. The results of this study show that work discipline has a positive and significant effect on employee performance, work motivation has a positive and significant effect on employee performance and the work environment has a positive and significant effect on employee performance. Abstrak Bahasa IndonesiAbstrak Bahasa IndonesiaPenelitian ini bertujuan untuk mengetahui pengaruh Disiplin Kerja, Motivasi Kerja, dan Lingkungan Kerja terhadap Kinerja Karyawan pada PT Mowilex Indonesia. Populasi dalam penelitian ini adalah 310 karyawan PT. Mowilex Indonesia .Sampel yang digunakan dalam penelitian ini adalah 210 responden. Teknik pengambilan sampel mengunakan teknik convenience sampling. Dengan analisis menggunakan pendekatan deskriptif kuantitatif. Analisis data yang digunakan adalah analisis statistik dalam bentuk SEM-PLS. Hasil pada penelitian ini terdapat Disiplin Kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, Motivasi Kerja berpengaruh positif dan signifikan terhadap Kinerja Karyawan dan Lingkungan kerja berpengaruh positif dan signifikan terhadap Kinerja Karyawan
Analysis of the Influence of Perception and Operational Services on Electric Car Purchase Decisions in Jabodetabek Hutabarat, Igleysias Rheinhart; Nusraningrum, Dewi
Journal of Sustainable Economic and Business Vol. 2 No. 1 (2025): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v2i1.36

Abstract

Objective: The purpose of this study is to examine how attitudes, subjective norms, behavioral control, perceived utility, and convenience of use, as mediated by operational services, affect decisions to buy electric cars in the Jabodetabek region.Methodology: This study falls under the area of quantitatively based explanatory research. Customers who deal with different brands of electric automobiles in Jabodetabek make up the research population. 105 responders made up the sample under analysis. Smart PLS software version 3.0 was used to analyze the data using the Structural Equation Modeling (SEM) approach.Results: The results of the study demonstrate that people's decisions to purchase electric vehicles are considerably and favorably influenced by their attitudes, behavioral control, and perceived usefulness. However, subjective norms and perceived ease of use do not have a favorable and significant impact on the decision to purchase. Furthermore, even while operational services are thought to be more than sufficient, they neither mediate nor affect the relationship between the decision to purchase an electric car and behavioral control, attitude, subjective norms, perceived utility, and ease of use.Conclusion: Operational services cannot mediate the relationship between perceived usefulness, ease of use, attitude, subjective norms, and behavioral control with electric car purchase decisions. However, operational services remain an important aspect to ensure consumer satisfaction.
Developing Operational Performance Through Customer Engagement, e-Ticketing and Customer Satisfaction: a Mediation Perspective Pratama, Agung Satrya Adi; Nusraningrum, Dewi
Journal of Sustainable Economic and Business Vol. 2 No. 1 (2025): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v2i1.59

Abstract

Objectives: this study aims to explore the role of customer satisfaction as a mediator for the influence of customer engagement and e-ticketing on operational performance.Methodology: This study uses a causal design with a survey method conducted by distributing Likert scale questionnaires: customer engagement, e-ticketing, customer satisfaction, and operational performance to 170 service users (ship passengers) at Merak Port. Data analysis using structural equation modeling based on partial least squares (SEM-PLS) supported by descriptive and correlational analysis.Findings: The results showed that customer engagement, e-ticketing, and customer satisfaction have a significant effect on port operational performance; customer engagement and e-ticketing have a significant effect on ship passenger customer satisfaction, and customer satisfaction mediates the effect of customer engagement and e-ticketing on port operational performance.Conclusion: The model's novelty of the effect of customer engagement and e-ticketing on port operational performance with customer satisfaction mediation. This model deserves critical and in-depth discussion before being adopted or adapted by researchers and practitioners in the future.
B2b Segment: Case Study of PT Telkom Indonesia Witel West Jakarta Pangestu, Prayoga; Nusraningrum, Dewi
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 4 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i4.434

Abstract

This study recognizes that accelerating the installation of B2B internet services is crucial for PT Telkom Indonesia Witel Jakarta Barat to meet the seven-day service-level agreement (SLA ? 7 days) mandated by Ministry Regulation No. 15/2013. An evaluation of 3,394 orders in Q1 2024 showed 90.20 % on-time completion—below the regulator’s 95 % threshold. To close this gap, the research integrates Value Stream Mapping (VSM) with a Kaizen approach. Initial mapping revealed 140 hours of value-added time (VA-time) across the site-survey, cable-pulling, and activation stages, with over half lost to scheduling queues and material shortages. Kaizen actions—digitalizing technician scheduling, standardizing work-order formats, and conducting regular 5S audits—reduced VA-time to 7 hours (95 % efficiency) in the future-state design. Simulating the new procedures lifted SLA compliance above 97 % and cut customer complaints. Warehouse and fleet 5S scores rose from 2.0 (“adequate”) to 3.4 (“good”) over three audit cycles, signaling improvements in orderliness, tidiness, and safety. These findings confirm that the VSM–Kaizen synergy effectively eliminates non-value-adding activities, accelerates service delivery, and ensures regulatory compliance in the telecommunications sector.
PELATIHAN PENINGKATAN NILAI TAMBAH PRODUK HIJAU DI KELURAHAN KERANGGAN, TANGERANG SELATAN Nusraningrum, Dewi; Indrajaya, Sonny; Imaroh, Tukhas Shilul
Jurnal Abdi Insani Vol 11 No 4 (2024): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v11i4.1804

Abstract

Product quality and green product innovation determine the level of competition in small, medium, and large-scale businesses. Therefore, all manufacturers are competing to improve the products produced, including green products or environmentally friendly products which are currently a central issue for businessmen in Indonesia. The purpose of this community service is to provide training to improve the quality of green products for beginner small businessmen and experienced small business people in Keranggan Village, South Tangerang so that the products produced become the target of consumers. This activity is carried out systematically starting from planning to evaluation. Training is an important strategy to increase the added value of products, especially green products that are increasingly needed in efforts to mitigate environmental degradation. The training methods used are lectures, discussions, and surveys of the participants before and after the training.  The results of community service show that most small business owners in Keranggan have a very high need to increase the value of their products. The training covers various topics, ranging from selecting raw materials, production processes, and evaluating environmentally friendly products. The assessment of the training session showed a significant increase in participants' understanding and commitment to developing the value of the resulting green products. The practical implications of this community service include the importance of continuously strengthening the small and medium business community about green products that are competitive.
Improving the Green Economy Utilizing ReadCharge Solar Literacy Technology at SMP Arrihlah Nusraningrum, Dewi; Hasibuan, Sawarni; Astuti, Dian Widi; Kusuma, Prima Wijaya; Mahendra, Dendi
Jurnal Abdi Masyarakat (JAM) Vol 11, No 1 (2025): JAM (Jurnal Abdi Masyarakat) - September 2025
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jam.v11i1.31098

Abstract

The empowerment of this community partnership implements a program to improve the green economy by increasing reading interest among Arrihlah Islamic Junior High School students by utilizing solar-based ReadCharge technology. The initiative aims to encourage literacy in schools and introduce renewable energy to students as part of sustainable environmental solutions. With the use of environmentally friendly technology, it is hoped that awareness of the importance of green technology in supporting the education and economic development of the community will be created. The program started with designing and building a solar-powered stand-up ReadCharge, then making the design, making the standard operating for its use, providing reading books with a variety of interesting options, and providing training on the use of ReadCharge to students, teachers, parents, and community leaders around Arrihlah Junior High School in several trainings. The training is organized systematically, from the introduction of ReadCharge and its use to its maintenance. The training evaluation provided an overview that ReadCharge delivers an in-depth understanding of the use of solar power to preserve the environment and increase reading interest for students, teachers, and the community. The practical implications of empowering community partnerships funded by grants from the Ministry of Education and Culture are part of the Government's program that encourages people to develop and utilize renewable energy, namely energy sourced from solar heat.
Exploring the Impact of Product Quality, Performance, Consumer Experience, Positive eWOM on Purchase Intention and Sustainability: On Consumer Railways Indrajaya, Sonny; Shilul Imaroh, Tukhas; Nusraningrum, Dewi
Journal of Consumer Sciences Vol. 10 No. 2 (2025): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.10.2.224-247

Abstract

Background: Developing an analysis model regarding product quality, performance, consumer experience, positive eWOM, where the proposed model is in accordance with the theory of purchase intention and sustainability of trains, where passengers in Jakarta are the target objects, using demographic factors such as gender, age, country of origin. Purpose: Analysis of consumer responses to the situation and conditions existing in the railways and whether the railways can be sustainability. Method: A quantitative approach was used in this study with an online survey conducted using Google Forms and a structured questionnaire survey conducted on 225 Indonesian and foreign respondents selected based on purposive sampling. Data analysis used SEM PLS, to determine the impact of the relationship on purchase intentions and sustainability. Findings: Shows that attachment exists and has a strong influence and impact on purchase intention and business sustainability. The implications are in terms of passenger experience, both in terms of service and comfort, as well as the sustainability of trains in Indonesia. Conclusion: Improvement of product quality, performance, consumer experience, positive eWOM can increase purchase intention. Increased purchase intention can increase the sustainability of customer relationships. Research limitations: The new analysis focuses on aspects related to the variables of product quality, performance, consumer experience, positive ewom, purchase intention, sustainability trains. New response characteristics involving gender, division, continent, data analysis techniques, used, in this study are limited to quantitative methods. Research implications: This study provides conditions and situations regarding trains related to product quality, performance, consumer experience, positive ewom, purchase intention, railway sustainability.
Co-Authors Ahmad, Fauziah Sh Ahrul Putra Mangku Ali Hanafiah Bakhour, Alyssa Edwina Imad Khalid Cheriani, Cheriani Dairatil Irvan, Syamsu Dian Widi Astuti, Budi Irawan Prima Putra, Dian Widi Astuti, Dwisilo, Yuwono Sucipto Fiyanzar, Adin Eka Guilin, Xie Henry, Henry Hutabarat, Igleysias Rheinhart Indra Setiawan Jiao, Deng Kusuma, Prima Wijaya Laylatushufa, Nazilah Mahendra, Dendi Mas Wahyu Wibowo Meriyati Meriyati Novi Anggraini, Novi Osman Arofat, Osman Pangestu, Prayoga Pratama, Agung Satrya Adi Rinditayoga, Naufal Rizki Rizky, Dede Sawarni Hasibuan Sonny Indrajaya Sumianto Sumianto Suriyanti R. Tukhas Shilul Imaroh Yosi Pahala, Yosi Yuwono Sucipto Dwisilo, Yuwono