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Journal : Social Sciences Journal

Employee Performance Analysis of the Population and Civil Registration Office in Bengkulu City in the "3 in 1 Duka Cita" Service Anggara, Rema; Lorita, Evi; Rikardo, Yanuar
Social Sciences Journal Vol. 2 No. 2 (2025): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v2i2.793

Abstract

Findings indicate that while the implementation of the "3 in 1 Duka Cita" service has generally been effective in easing administrative burdens for grieving families, several obstacles remain. These include limited human resources, coordination challenges across departments, and inconsistent communication to the public. Despite these challenges, the dedication of front-line staff and simplified service mechanisms contribute significantly to service success. The research also reveals that employee performance is influenced by internal motivation, availability of resources, and clear job descriptions. The study concludes that while the initiative aligns with public service improvement goals, continuous monitoring, capacity building, and public education are needed to enhance overall performance and sustainability. This research contributes to understanding how integrated services in civil registration can be optimized through focused performance evaluation and organizational improvements.
RETRACTED: The Performance of the Fire Service Office of Central Bengkulu Regency in Dealing with Fire Hazards Risondi, Risondi; Lorita, Evi; Imanda, Antonio
Social Sciences Journal Vol. 1 No. 1 (2024): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v1i1.352

Abstract

Following up on the review of articles published in the Social Sciences Journal carefully, carefully, and considering the article entitled "The Performance of the Fire Service Office of Central Bengkulu Regency in Dealing with Fire Hazards" Vol 1 No 1 (2024). This paper was found to violate the Social Sciences Journal Publication principles and has been withdrawn.This article has been published in the journal ISO.The document and its contents have been removed from the Social Sciences Journal, and reasonable efforts should be made to remove all references to this article.
The Environmental Agency's Strategy For Handling Household Waste In Bengkulu City Based On Local Regulation No. 37 Of 2019 Wijaya, Riko; Lorita, Evi; Handayani IS, Tuti; Pratomo, Bakat Seno
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1129

Abstract

This study aims to identify the strategies implemented by the Environmental Agency (DLH) of Bengkulu City in managing household waste, as well as to identify the obstacles encountered during its implementation. The research employs a descriptive qualitative method with five informants, consisting of three key informants and two supporting informants, using observation, interview, and documentation techniques. The research indicators refer to Bengkulu Mayor Regulation Number 37 of 2019 concerning strategies for managing household waste and waste similar to household waste. The findings show that in terms of input, policies and human resources are considered sufficiently adequate, although facilities and infrastructure such as waste-transporting vehicles remain limited. In the process aspect, DLH has conducted socialization and coordination related to waste management. In terms of output, operational funds have been well distributed; however, challenges remain due to the limited number of waste collection vehicles. In  the outcomes aspect, the strategy has not been fully effective because public awareness regarding proper waste management and disposal is still low. Overall, DLH’s strategy has been implemented but has not yet been fully effective in addressing household waste problems in Bengkulu City.