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All Journal JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Jurnal Mandiri Jurnal Mantik EAJ (ECONOMICS AND ACCOUNTING JOURNAL) Dinasti International Journal of Management Science Jurnal Ilmiah Edunomika (JIE) Management Studies and Entrepreneurship Journal (MSEJ) Dinasti International Journal of Digital Business Management Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Enrichment : Journal of Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Ekonomi Jurnal Abdimas Perbanas Matriks Jurnal Pariwisata, Bisnis Digital dan Manajemen Jurnal Abdimas: Sosial, Bisnis, dan Lingkungan
Gani Wiharso
Universitas Nusa Mandiri, Jakarta, Indonesia
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Neuroscience Social Sciences Other

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In-Depth Analysis And Exploration Of Essential Aspects In Employee Performance And Job Satisfaction At PT Paskomnas Niaga Utama Valentine Theresia Simamora; Abdullah, Muhammad; Hary Mulyadi; Wahid Akbar Basudani; Gani Wiharso
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This study aims to analyze the relationship between compensation, work environment, job satisfaction, and employee performance at PT Paskomnas Niaga Utama using a path analysis model with Smart PLS software version 4.1.0.0. The exogenous variables considered are compensation and work environment, while the endogenous variables examined are job satisfaction and employee performance. This research also investigates the mediating role of job satisfaction in the relationship between compensation, work environment, and employee performance. The study utilizes a non-probability sampling approach, specifically a saturated sample of 75 respondents, and adopts a quantitative post facto method. The findings reveal that compensation and work environment have a significant positive impact on job satisfaction and employee performance. Additionally, job satisfaction plays a crucial mediating role in the relationship between compensation, work environment, and employee performance. These results contribute to a deeper understanding of the factors influencing job satisfaction and employee performance within the context of PT Paskomnas Niaga Utama. The practical implications of this research emphasize the importance for companies to prioritize compensation strategies and create conducive work environments to enhance employee satisfaction and performance, ultimately facilitating the achievement of organizational goals. However, it's essential to acknowledge the limitations of the study, such as the reliance on a specific sampling method and the potential for other unexplored variables to influence the outcomes. Further research could address these limitations and provide a more comprehensive understanding of the dynamics at play.
Digital Banking: Assessing Customer Satisfaction through Product Quality Wiharso, Gani; Akbar Basudani, Wahid; Theresia Simamora, Valentine; Mulyadi, Hary
Dinasti International Journal of Economics, Finance & Accounting Vol. 3 No. 4 (2022): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v3i4.1436

Abstract

The fastest growth of information technology and the digital disruption which massively increase brought a huge impact to the banking field to continue their efforts to innovate the products. This research aims to explore whether the quality of the products offered by Bank Syariah Indonesia can improve the quality of its customers. The method that currently applied on this research was quantitative by causal approach. The sample which has been studied were 75 Indonesian Islamic Bank customers who were selected by random sampling technique. The technique chooses to selected the data was through a questionnaire. And These research reveals that an innovative product quality can be a factor that will improve the customer satisfaction area. With this research, Bank Syariah Indonesia is expected to implement and innovate their ultimate digital banking products which kindly difficult to imitate, and have high use value and cannot be replaced by other products, so as to achieve customer satisfaction and sustainable competitive advantage.
Co-Authors Abdullah, Hamzah Ali Afriano, Daniel Chandra Ambarita, Inka Fiorentina Bobby Suryo Prakoso Bobby Suryo Prakoso Dewi, Verawati Fabrianto, Luky Fathoni, Vika Rizky Fauzi, Sulistia Febrianti, Nurlia Febriyanti, Rika Ferdiansyah, Ryan Hary Mulyadi Johan Hendri Prasetyo Joko Ariawan Khasanah, Miladiyah Luky Fabrianto Luky Fabrianto Madika, Gilang Vahera Maushal, Nisa Febrina Moch. Benny Alexandri Muhammad Abdullah Muhammad Abdullah Mulyadi, Hary Nabilah, Saripah Nidzar, Saifun Novianti Madhona Faizah Prakoso, Bobby Suryo Prasetyo, Johan Hendri Putri, Yoshi Malika Rahman, Alliza Lia Ranjevi, Yanetia Ratna Puspita, Ratna Rofiudin, Muhamad Yusuf Safitri, Rizky Ade Samiaji, Danang Rusdawindra Sarasati, Fajar Valentine Theresia Simamora Valentine Theresia Simamora Wahid Akbar Basudani Yuwanda, Henny