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All Journal JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Didaktis: Jurnal Pendidikan dan Ilmu Pengetahuan J-MPI (Jurnal Manajemen Pendidikan Islam) Jurnal Tarbiyah : Jurnal Ilmiah Kependidikan Khatulistiwa: Journal of Islamic Studies JURNAL MANAJEMEN PENDIDIKAN ISLAM AL-IDARAH Translitera : Jurnal Kajian Komunikasi dan Studi Media Jurnal ABDINUS : Jurnal Pengabdian Nusantara JURNAL PENDIDIKAN, SAINS DAN TEKNOLOGI Leadership:Jurnal Mahasiswa Manajemen Pendidikan Islam ACADEMIA: Jurnal Inovasi Riset Akademik Journal of Education Research Al-MIKRAJ: Jurnal studi Islam dan Humaniora Didaktika Religia ALSYS : Jurnal Keislaman dan Ilmu Pendidikan SKILLS: Jurnal Riset dan Studi Manajemen Pendidikan Islam Jurnal Ekonomi, Teknologi dan Bisnis Pancasila International Journal of Applied Social Science Journal of Educational Research and Practice IRSYADUNA: Jurnal Kemahasiswaan
Prim Masrokan Mutohar, Prim Masrokan
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Religion Arts Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Social Sciences Other

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Pelayanan dan Kepuasan Pelanggan di Lembaga Pendidikan Islam Wati, Desy Sri Setyo; Mutohar, Prim Masrokan; Muhajir, As’aril
Journal of Education Research Vol. 4 No. 4 (2023)
Publisher : Perkumpulan Pengelola Jurnal PAUD Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37985/jer.v4i4.253

Abstract

Pelayanan dan kepuasan pelanggan akan mempengaruhi jumlah pelanggan. Oleh karena itu, lembaga pendidikan, khususnya lembaga pendidikan islam perlu meningkatkan kualitas pelayanan dan kepuasan agar menunjukkan citra yang baik dan mampu bersaing dengan lembaga pendidikan islam lainnya. Artikel ini menguraikan tentang pelayanan dan kepuasan pelanggan didalam lembaga pendidikan islam. Fokus pada artikel ini tentang pengertian pelayanan  dan  kepuasan  pelanggan  di lembaga  pendidikan  islam  serta faktor-faktor yang mempengaruhi kepuasaan pelanggan. Tujuan artikel ini adalah   memaparkan   pelayanan   dan   kepuasan   pelanggan di lembaga pendidikan islam. Artikel ini menggunakan metode penelitian kepustakaan dilakukan dengan mengumpulkan data dari berbagai sumber literatur berupa buku, artikel, dan jurnal yang relevan. Hasil dari penelitian ini berupa simpulan berbagai sumber literatur mengenai pelayanan dan kepuasan di lembaga pendidikan islam.
Pengaruh Normasi Kelompok terhadap Efektivitas Team Work di SMA Muhammadiyah 2 Kertosono Wathon, A; Mutohar, Prim Masrokan; Fuadi, Imam
ALSYS Vol 5 No 6 (2025): NOVEMBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/alsys.v5i6.7846

Abstract

The limited number of in-depth studies on group norming dynamics and their implications for team effectiveness in secondary education settings—particularly in faith-based institutions such as SMA Muhammadiyah 2 Kertosono—serves as the background for this research. This phenomenon is crucial to examine, as it directly influences the achievement of collaborative learning goals, the development of social skills, and the formation of Islamic character in line with the school's vision. The study aims to comprehensively analyze the formation process of group norms, the mechanisms through which students internalize these norms, and their impact on team effectiveness. A qualitative approach was employed using an intrinsic case study design, allowing for an in-depth exploration of participants’ subjective experiences. The findings reveal that group norms emerge through repeated social interactions, are driven by religious values and school culture, and are reinforced by peer monitoring within teams. Both explicit and implicit norms contribute to patterns of communication, motivation, and team cohesion, directly affecting the effectiveness of collaborative task completion. These results support social identity theory and social learning theory in explaining the role of norms in group dynamics. Theoretically, this research contributes to the literature on group dynamics in Islamic educational contexts. Practically, it recommends that schools and educators develop intervention strategies to foster the formation of positive and constructive group norms. Furthermore, the study opens avenues for future research on student leadership roles and the impact of group norming on psychological well-being in secondary education environments.
Strategic Formulation of Islamic Boarding School-Based Educational Institutions to Improve Quality and Competitiveness Indana, Nurul; Mutohar, Prim Masrokan; Akhyak, Akhyak; Zahiq, Moh.
Pancasila International Journal of Applied Social Science Том 3 № 03 (2025): Pancasila International Journal of Applied Social Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/pancasila.v3i03.2051

Abstract

This study aims to formulate strategies for developing Islamic Boarding School-based educational institutions in order to improve quality and competitiveness. The analysis was conducted by identifying internal and external factors at MA Unggulan Darul Ulum STEP-2 IDB Jombang. This study used a qualitative approach with a case study method. Data were collected through in-depth interviews, observations, and documentation, then analyzed using an interactive analysis model that included data collection, data reduction, data presentation, and conclusion drawing. The results of the internal factor analysis showed strengths in the form of good student characteristics, professional teachers and educational staff, adequate facilities and infrastructure, a Islamic Boarding School-based environment, and sufficient financial support. Meanwhile, several aspects were also weaknesses that needed to be improved. On the external side, opportunities were found in the form of extensive partnerships, public trust, and strategic location access, in addition to challenges in the form of competition between educational institutions. Based on this analysis, several development strategies were formulated, namely: curriculum development strategy; human resource development strategy; active, creative, innovative, and enjoyable learning strategy; facilities and infrastructure development strategy; student development strategy; strategy for strengthening the culture and environment of Islamic boarding schools; and strategy for strengthening management. This study confirms that the formulation of boarding school-based strategies can encourage improvements in the quality and competitiveness of Islamic educational institutions.
PERAN KOMUNIKASI EFEKTIF DALAM MENINGKATKAN PRODUKTIVITAS ORGANISASI LEMBAGA PENDIDIKAN ISLAM Ramadina, Evy; Fuadi, Imam; Mutohar, Prim Masrokan
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 4 (2025): December (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i4.1368

Abstract

This study examines the role of effective communication by school principals in increasing the productivity of educational institutions, particularly Islamic educational institutions. Communication is a fundamental element of organizational culture and directly influences the success of program implementation, decision-making, and the performance of all school members. Various communication barriers, such as misinterpretation of messages, one-way communication patterns, and inconsistencies in meaning, are the main causes of organizational failure in achieving goals. In the context of Islamic education, the communication characteristics of an ideal leader refer to the example of the Prophet Muhammad, including gentleness, moderation, tolerance, forgiveness, deliberation, and commitment. These characteristics have been shown to improve interpersonal relationships, create a positive school climate, and support student character development. The productivity of educational institutions is influenced by various factors such as teacher competence, leadership, infrastructure, organizational culture, and financial management. Effective communication is a connecting factor that ensures all these components work synergistically.
The Role of Management Information Systems in Improving Islamic Education Services and Job Satisfaction in Madrasah Romandoni, Ilham Yahya; Mutohar, Prim Masrokan; Junaris, Imam; Sulistyorini, Sulistyorini; Efendi, Nur
Tarbiyah : Jurnal Ilmiah Kependidikan Vol. 14 No. 2 (2025)
Publisher : Universitas Islam Negeri Antasari Banjarmasin, South Kalimantan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/tarbiyah.v14i2.17986

Abstract

This study aims to analyze the use of Management Information Systems (MIS) in improving the quality of educational services and job satisfaction at Madrasah. The research employs a mixed methods approach with a sequential exploratory design, beginning with qualitative methods through observation, interviews, and documentation, followed by quantitative analysis using questionnaires distributed to 285 respondents. Qualitative data were analyzed using the Miles and Huberman interactive model, while quantitative data were examined through simple and multiple linear regression with SPSS. The qualitative findings indicate that MIS supports administrative efficiency, provides accurate data, and enhances service quality and job satisfaction across five key aspects: responsiveness, assurance, tangibles, empathy, and reliability. However, challenges such as limited infrastructure and user adaptability remain. Quantitatively, statistical tests show that MIS has a significant impact on both service quality and job satisfaction, as indicated by the F-value (2.679) exceeding the F-table value (2.410) with a significance level of 0.00 < 0.05. This study emphasizes the importance of a comprehensive and sustainable MIS implementation strategy to support the educational vision at Madrasah.
Membangun Daya Saing Lembaga Pendidikan Islam melalui Supervisi Kolaboratif dan Reflektif Hatifuddin, Muhammad Iqbal; Mutohar, Prim Masrokan
Irsyaduna: Jurnal Studi Kemahasiswaaan Vol. 5 No. 3 (2025): Desember
Publisher : LP3M IAI Al Urwatul Wutsqo Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54437/irsyaduna.v5i3.2609

Abstract

This study examines the influence of educational supervision on teacher performance in enhancing the competitiveness of Islamic educational institutions. The research stems from the phenomenon of declining teaching quality and weak supervisory culture, which affect teacher professionalism and institutional competitiveness. The study aims to analyze the strategic role of educational supervision in improving teacher performance and strengthening the competitive advantage of Islamic educational institutions. This research employs a library research method by reviewing reputable journals, academic books, and relevant previous studies. Data were analyzed descriptively and analytically through literature synthesis. The findings indicate that educational supervision implemented collaboratively, reflectively, and based on Islamic spiritual values positively affects teachers’ motivation, professionalism, and integrity. Conceptually, this research contributes to the development of a spirituality-based educational supervision theory that bridges professional and religious aspects within Islamic educational management. The study concludes that effective supervision is not merely a monitoring tool but an integrative developmental mechanism that enhances teacher performance and sustainably strengthens the competitiveness of Islamic educational institutions.
Co-Authors Agus Eko Sujianto Agustina, Lorensa Akhyak, Akhyak Arkam, Rohmad Aurelia, Velda Atha Ayuni, Rina Binti Maunah Darmawan, Dendys Evy Ramadina Fuadi, Imam Hatifuddin, Muhammad Iqbal Imam Junaris Indana, Nurul Kastaji, Kustiono Lutfiya, Amaliya Khoirun Nisa' Muhajir, As’aril Novitasari, Dwiana NUR EFENDI Nurdiansyah, Titin Prastiwi, Meilinda Ade Rohmah, Liatul Romandoni, Ilham Yahya Sahri Sahri Suijianto, Agus Eko Sulistyorini Sulistyorini, Sulistyorini Trisnantari, Hikmah Eva Wathon, A Wati, Desy Sri Setyo Zahiq, Moh. Zulaikah, Yayuk Zulfa, Hariratuz