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All Journal JURNAL BISNIS STRATEGI JURNAL SAINS PEMASARAN INDONESIA Jurnal Studi Manajemen Organisasi Diponegoro Journal of Economics Diponegoro Journal of Management Journal of Educational, Health and Community Psychology Jurnal Ilmiah Ekonomi Islam IJHCM (International Journal of Human Capital Management) MBR (Management and Business Review) Syntax Literate: Jurnal Ilmiah Indonesia DIJB (Diponegoro International Journal of Business) SEIKO : Journal of Management & Business Jurnal Muara Ilmu Ekonomi dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Asian Management and Business Review Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) e-Jurnal Apresiasi Ekonomi Research Horizon Enrichment: Journal of Multidisciplinary Research and Development Economic and Business Horizon

Mirwan Surya Perdhana

Faculty Of Economics And Business, Universitas Diponegoro

Author-ID : 594089

Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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ANALISIS PENGARUH LINGKUNGAN KERJA, GAYA KEPEMIMPINAN, DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA KARYAWAN Ayu Fadlilah, Elvira Nur; Perdhana, Mirwan Surya
Diponegoro Journal of Management Volume 9, Nomer 1, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar

In this era of global competition, companies are required to be able to compete, so companies must have good perfomance. One component of creating a company perfomance in order to compete is superior human resource perfomance. One factor that can affect perfomance is job satisfaction. Job satisfaction can be influenced by the work environment, leadership style, and the organizational culture of company. So the purpose of this tudy is to find out and analyze the influence of the work environment, leadership style, and organizational culture on employee perfomance through employee job satsisfaction.This research uses quantitative methods by distributing questionnaires to get respondent data. The population of this study was blue-collar workers in the food industry sector wich amounted to 157 employee. The sample used amounted to 100 employees of CV. Virgin Cake and Bakery Ungaran branch. Data analysis techniques in this study used Partial Least Square with SmartPLS 3.0 software to determine the path efficiency and the effect of independent variables on the dependent variables.Â The result show that the work environment has a positive but not significant effect on employee job satisfaction and employee perfomance. Leadership style has a positive but not significant effect on employee perfomance. On the other hand, leadership style and organizational culture have a positif and significant effect on employee job satisfaction. In addition, organizational culture and employee job satisfaction have a positive and significant effect on employee perfomance.

Influence Analysis Of Forced Distribution Rating Performance Appraisal And Merit Pay To Performance Of Directorate General Of Taxesâ€™s Employees With Job Satisfaction As Intervening Variable At Blora Tax Service Office Sigit Fadhil Rais -; Mirwan Surya Perdhana; Zainur Hidayah
IJHCM (International Journal of Human Capital Management) Vol 5 No 1 (2021): (IJHCM) International Journal of Human Capital Management
Publisher : Program Studi S3 Ilmu Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/IJHCM.05.01.8

This study aims to analyze and determine influence of forced distribution rating performance appraisal and merit pay toward performance of Directorate General of Taxesâ€™s employees with job satisfaction as intervening variable at Blora Tax Service Office. Technique used for this study is census then data analyzed with SmartPLS. This researchâ€™s subjects are 80 low management employees at Blora Tax Service Office. The result of this research shows that forced distribution rating performance appraisal and merit pay donâ€™t affect directly on employeeâ€™s performance. But forced distribution rating performance appraisal and merit pay have positive and significant effect on job satisfaction while job satisfaction has positive and significant effect on performance. Then indirectly through job satisfaction, forced distribution rating performance appraisal and merit pay have positive and significant effect to employeeâ€™s performance. This result shows that job satisfaction is a suitable intervening variable for this research. Based on this research, it is suggested for future managerial policy with goal to increase performance, job satisfaction should be one of deciding factors.

Managerial Factors Influence and Customer Relationship Management of Competitive Advantage for Improving Performance in Transportation and Logistics in Semarang Hanifati, Kinanti; Perdhana, Mirwan Surya
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3587

This study discusses the influence of managerial factors and customer relationship management toward competitive advantage to increase performance in transportation and logistics service companies in Semarang. Total sample in this research is 127 companies. Collecting data using a questionnaire, an analyzed data tool which has been used is Structural Equation Modeling (SEM) through the AMOS 24.0 program. The result of data analyzed showed that the research model can be accepted with goodness of fit, they are chi-square = 145.188; probability= 0.156; GFI= 0.893; AGFI= 0.858; TLI= 0.985; CFI= 0.988; CMIN/DF= 1.125; and RMSEA = 0.032. All hypotheses can be accepted after SEM analysis is conducted. This matter means that managerial factors and customer relationship management have a positive effect and are significant toward competitive advantage. Then competitive advantage has a positive effect and is significant toward company performance.

Menginvestigasi Produktivitas Marketing Era 4.0 Pada Bank Mandiri Berbasis Jalur Pelanggan (Studi Pada KCP Semarang Sisingamangaraja) Widowati, Rahmani Tri Retno; Perdhana, Mirwan Surya
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 19, No 3 (2020): Desember
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v19i3.188-203

The purpose of this study is to determine the response of customers and the general public regarding customer lines (5A), determine the level of marketing productivity in the 4.0 era from the aspects of Purchase Action Ratio (PAR) and Brand Advocacy Ratio (BAR). The study was conducted with a sample / informant group of customers with a purposive sampling method of 30 people, and community group respondents with an accidental sampling method as many as 96 people. Customer path is measured from Aware, Appeal, Ask, Act, Advocade (5A) with mixed method analysis techniques. Research results: aware information sources, relationship and family recommendations, and personal experience. Regarding appeal, I really like the first time I found out / was offered a product. Demand ask, the informant is very confident of the products and actions taken to contact the service center. Actions, having high confidence then immediately decide to become a customer, the services he feels are also very satisfied. Demand advocate, proving that the informants are customers have very high loyalty, so they are willing to recommend to other parties. Marketing has a very high sales productivity, it can be seen from the PAR value of 0.98. A BAR of 0.99 indicates high sales growth, and at the same time proves that the marketing strategy is effective because there is very high customer loyalty.

MENGINVESTIGASI MODEL PEMBELAJARAN MUSLIM YANG EFEKTIF ANAK USIA DINI DIMASA PANDEMIC COVID-19 Maryam Hasyim; Mirwan Surya Perdhana
Jurnal Ilmiah Ekonomi Islam Vol 8, No 1 (2022): JIEI : Vol. 8, No. 1, 2022
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v8i1.4818

The corona virus (Covid-19) that is hitting the world today is very influential on social and economic life, and even has an impact on the world of education. The Indonesian government has taken a policy which is stated in Government Regulation No. 21 of 2020. The article explains to limit school activities with BDR (Learning From Home) learning activities through the circular letter of the Minister of Education and Culture 36962/MPK.A/HK/2020 which stated that all learning must be done online to prevent the spread of the corona virus disease (Covid-19). The existence of government policies that enforce online learning ultimately requires parents to be able to guide their children to study at home and can replace teachers at school, so that parents play an important role in achieving online learning goals. This study specifically discusses the involvement of parent-teacher relationships in achieving effective learning models during the Covid-19 pandemic. This research is a qualitative research with a phenomenological method. The research population includes parents and teachers from kindergarten to elementary school grade 2 and the sample technique using Purposive Sampling includes 10 parents and 10 teachers. Qualitative data analysis consists of five stages including collecting data into a formal database (compile database), breaking down data in the database (disassemble database), reassembly (compiling), interpreting (interpreting data) and the last stage is providing conclusions (conclude). Research data processing consists of coding (coding), data classification (classify), followed by categorization or categorization, or also called in-vivo term or in-vivo coding. Government policies that enforce online learning in fact make children less able to understand the material so that learning becomes less effective. The results of the assessment found that the problem was that not all levels of education were able to support the implementation of education through the use of the internet. Some teachers in various regions also feel uneasy about the online learning model. This is inseparable from the importance of face-to-face learning which should be important for early childhood children. Learning that is applied during the pandemic shows a big change and tends to lead to a decline. This is because the educational model contradicts the educational goals that are applied and needed for early childhood who require a lot of interaction with other people. Keywords : Effectiveness of learning, online learning, phenomenology, basic education

MEMAHAMI PERILAKU KONSUMEN MUSLIM SEBELUM DAN SELAMA MASA PANDEMI COVID-19 Thithit Romadhona; Mirwan Surya Perdhana
Jurnal Ilmiah Ekonomi Islam Vol 8, No 1 (2022): JIEI : Vol. 8, No. 1, 2022
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v8i1.4722

Based on a preliminary study that the author conducted through direct interviews with people who act as financial regulators in a family regarding changes in purchasing during the covid-19 pandemic, it shows that perceptions and buying behavior vary. Further research on the impact of the COVID-19 pandemic on changes in consumer buying behavior towards attitude taking in deciding to buy an item or service. This needs to be done because Indonesia is a country that does not enforce a lockdown so that this condition will lead to different behavior from conditions that occur abroad. The purpose of this study is to analyze changes in consumer buying behavior in Indonesia towards the basic needs of goods and services during the covid-19 pandemic in Indonesia and the factors that play a role in determining consumer purchasing decisions in Indonesia for basic goods and services before and during the covid-19 pandemic. Samples were taken using purposive sampling technique with a total of 30 consumers. Data analysis using structural equation modeling. Based on the results of the study, changes in consumer buying behavior in Indonesia towards the basic needs of goods and services during the Covid-19 pandemic in Indonesia were in the shift from offline buying patterns to online, as well as a shift from purchasing products purchased during the Covid-19 pandemic which switched from Posts for traveling activities, shopping for clothing needs and tertiary needs switch to health products such as hand sanitizers, vitamins and masks, as well as data quotas that support work from home activities and learning activities for those who already have school-age children. Factors that play a role in determining the purchase decision are the convenience, competitive prices and quality of health products. Keywords: consumer behavior, pandemic, Covid-19., Muslim

The Moderator Role of Individual Goal Clarity in the Relationships between Career Goal Discrepancies and Distresses Dian R. Sawitri, PhD.; Mirwan Surya Perdhana; Bambang Suryadi
Journal of Educational, Health and Community Psychology Vol 8 No 4 December 2019
Publisher : Universitas Ahmad Dahlan

AbstractÂ Discrepancies between individuals and their parents regarding career goals often present as inevitable conditions that have the potentials to influence individual career distress and also parental career distress from the perspective of the individual. This study aimed to investigate the moderating role of individual goal clarity on the relationships between individual-parent career goal discrepancies and individual and parental career distresses. We collected data from 205 freshmen of an university in Semarang, Indonesia, M age = 18.35 years, SD age = .64, 68.3% female. We used the Individual-Parent Career Goal Discrepancies Scale (Î± = .93), Goal Clarity Scale (Î± = .84), Career Distress Scale (Î± = .87), and Parental Career Distress Scale(Î± = .81). Hierarchical regression analyses demonstrated that as discrepancies increased, individual and parental career distress increased for high goal clarity and low goal clarity groups. However, those variables increased more markedly for the low goal clarity group. Our results highlight the important role of individual goal clarity in the consequences of individual-parent career goal discrepancies on young peopleâ€™s and parental distresses. Recommendations for students, parents, and practitioners are discussed.Â Keywords: career, discrepancies, distress, goal clarity, parents

Adjusting to Indonesiaâ€™s Culture: The Case of Expatriates in the Education Industry Mirwan Surya Perdhana; Dian Sawitri; Reiner Abeltua Siregar
Journal of Educational, Health and Community Psychology Vol 8 No 4 December 2019
Publisher : Universitas Ahmad Dahlan

AbstractÂ Globalization has resulted in an increased number of foreign workers in Indonesia. Nevertheless, not all foreign workers can easily adapt to the culture, business, and social situation of the host country. According to cross-cultural literature, the cultural adjustment has been considered as the prerequisite for the success of the expatriates overseas. This study aims to investigate factors that affect the success of the international assignment. Using a qualitative case study approach, this study interviewed five expatriates working in the education industry in Central Java based on the U-curve cultural adjustment theory. The result of this study demonstrates that the inability of an expatriate to adjust with the host country was due to the lack of preparation toward the culture of the host country, resistance with the new culture, conflict-avoiding behavior, and the lack of two-way communication between the expatriate and the local staffs.Keywords: Cross-cultural adjustment, cross-cultural management, expatriate, international assignment, U-curve.

Role of Customer in Marketing and Development (RCMD) – a literature review Ehsanullah Oria; Mirwan Surya Perdhana
Asian Management and Business Review Volume 1 Issue 2, 2021
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

The purpose of this article is to review empirical researches on role of customer in marketing and development (RCMD) and betterment of the firm’s performance and pave the way for future researches. This article is a cumulative literature review of empirical articles on (RCMD). In previous empirical studies two units of analysis has been conducted (individual and firm unit) which includes two viewpoints: The customers' viewpoint and the firms’ viewpoint. The customers’ viewpoint that consider RCMD issues from customer perspectives and stresses on practices of customers in marketing and development. The company's viewpoint looks at RCMD issues from firms' perspectives and analyzes company's action of including customers and how RCMD may influence firm’s performance. During the investigation it was found that RCMD comprises of different streams of literature that follow various conventions and remain very detached from one another. However, there are some common themes between these two streams of researches. For instance, customer knowledge and experience has all seems to be vital for RCMD from the two points of view, learning capacities of a customer and of a firm have both been discovered to be exceptionally important for RCMD. It was also found that significantly less exploration is done from the firm's viewpoint to understand what drives firms to receive RCMD and what prepares them to effectively preform it. Ultimately, there was absence of hypothetical improvement in all subareas. This article goes beyond existing researches by uniting various streams of studies, evaluating key differences related to the concept and findings on antecedents and outcomes of RCMD. This article suggest that future studies ought to embrace a consistent and predictable conceptualization of RCMD and restrain using wide terms.

The Role of Agents in Marketing Perspective (Post Implementation Study of Branchless Banking in Mandiri Bank Semarang Pahlawan Area) Indra Septa Widiarta; Mirwan Surya Perdhana
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4165

The research was conducted to examine the public's perception of the existence of Bank Mandiri agents in the Pahlawan area after the implementation of the branchless banking program, the effectiveness of agents, and the various challenges faced. The research was conducted with a qualitative design with 3 (three) sources of informants, namely the community (33 people), agents (20 people), and the management of Bank Mandiri in the Hero area (8 people). Based on the data that has been collected, then an analysis is carried out using qualitative techniques. The results of the study show the concept that: (1). Age 17-40 years has the potential to be 52%, high school education level/equivalent is possible 55%, private sector employment 58%, and length of time being a customer 2-10 years 56% are predicted to be able to influence public interest in using agent services. People who have/have used agent services have not been able to generate interest in transacting again in the future by up to 57%. (2). The development of agent performance in quadrant D at Region VII level in 2021 is effective, ranking 2 with the best performance achievement. Quadrant E is not yet effective because it is ranked 6th bottom out of 8 work areas. (3). The toughest internal challenge faced is the demand to prioritize the precautionary principle, and to prioritize the principle of obedience to various regulations. Limited cash reserves and agent capabilities are considered the strongest external challenges.

Co-Authors Adika Widianto, Jonathan Adriana, Luh Titisari Dewi Adzka, Safaat Aufahasan Adzka Aghnia Rizki Amanda Ahshen, Omelkhair Ali Ahyar Yuniawan Akbar Insani, Akbar Akma, Yovi Faizul Amie Kusumawardhani, Amie Anggraeni, Mia Anjani, Hapsari Prawitasari Putri Arija, Haifa Hannum Artanaya, I Komang Arvara Hudojo, Ghina Muthia Asep Nurdin, Asep Asril, Arifin Ayu Fadlilah, Elvira Nur Az Zahra, Salma Fatimah Bagaskara, Rahardika Bambang Suryadi Beorbel, Kristiyan Brian Prabowo, Yoma Agustha Cahyaningratri Cahyaningratri Candra Alfiyanto Chairunnisa, Marsya Rizqia Danang Setiawan Darusman, Dani Oktafiana Dea, Sonya Clausis Dian R. Sawitri, PhD. Dian Sawitri Dina Puspitasari Dwi Mulyani Dwi Putranto, Indra Ehsanullah Oria Erman Denny Arfianto Farida Indriani Haifa Hannum Arija Handayani, Bahtera Afrikani Sri Wuri Hanggiani, Anggi Hanifati, Kinanti Herawati, Berlian Ferra Hidayah, Zainur Hutami, Yuanti Adi I Made Bayu Dirgantara Indi Djastuti Indra Septa Widiarta Indrianti, Marini Astari Kamelia Kamelia Kanti Dwi Setyarini Khasanah, Alvy Kurniawan, Rezky Laksmita, Venda Arsenia Lashyadi, Alva Layantara, Istiqori Lilistigfaroh Rohmalia Lusi Rachmiazasi Masduki, Lusi Maryam Hasyim Mas'ud, Fuad Muhardi, Aristianto Muslim, Muhamad Ihwanul Naratri, Bintang Mahardhika Noercahya, Hery Nur Yasin Octaviyanti Retno Palupi Panjaitan, Grace Meitrin Panuwun, Petrus Kane Puput Permanasari, Yarra Waninda Pitasari, Nimas Ayu Aulia Rafdan Rahinnaya, Rafdan Rahadi, Hadrian Rainda Goesti Rizkita Ramanda, Diar K. Randika Shafly Fawwaz Reiner Abeltua Siregar Rilo Triatmojo, Galih Rizal Hari Magnadi Rizka Melinda Dewi, Rizka Melinda Rizki Indah Kartikasari Rozaki, Deki Salsabila Keisha Azzahra Sarjono, John Sawitri, Ana Setyarini, Kanti Dwi Shabrina Asmarani Aprilliana Shindy Yosida Imansari Sigit Fadhil Rais - Silfia Nurul Farahdina Simson Hutagalung Simson Hutagalung, Simson Siregar, Reiner Abeltua Siregar, Shafa Azahra Suharnomo Suharnomo Sulistyorini, Ninik Suryani, Feliana Ade Susilo Toto Raharjo Susilo Toto Raharjo Suwignyo, Suwignyo Suyudi Mangunwihardjo Syafiq, Umar Tarono, Tarono Thithit Romadhona Tri Hermawan, Tri Vaniasari, Shafira Veronica, Natalia Wicaksana, Yoseph Septha Aji Surya Widowati, Rahmani Tri Retno

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