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All Journal JURNAL BISNIS STRATEGI Jurnal Manajemen Pelayanan Publik Policy & Governance Review AdBispreneur International Journal of Artificial Intelligence Research Jurnal Ilmiah Peuradeun Jurnal Akuntansi : Kajian Ilmiah Akuntansi (JAK) Jurnal Manajemen Indonesia Kinerja: Jurnal Ekonomi dan Manajemen Ganaya: Jurnal Ilmu Sosial dan Humaniora J-MAS (Jurnal Manajemen dan Sains) International Journal of Supply Chain Management Jurnal Ilmu Manajemen dan Akuntansi Terapan Moderat Politicon : Jurnal Ilmu Politik JURNAL LENTERA BISNIS Kumawula: Jurnal Pengabdian Kepada Masyarakat Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Journal of Applied Data Sciences Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat Journal of Accounting and Finance Management (JAFM) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Indatu Journal of Management and Accounting Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Penelitian dan Pengabdian Kepada Masyarakat (JPPM)
Mohammad Benny Alexandri
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Padjadjaran
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Journal : Journal of Applied Data Sciences

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Assessing of The Continuance Intentions to Use Fintech Payments, an Integrating Expectation Confirmation Model Nurdin, Tubagus Asep; Alexandri, Mohammad Benny; Sumadinata, Widya; Arifianti, Ria
Journal of Applied Data Sciences Vol 4, No 3: SEPTEMBER 2023
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v4i3.105

Abstract

This study aims to identify the factors influencing users' continuance intention to use FinTech payment applications. An online questionnaire was administered to 361 FinTech users during the pandemic using Google Forms to achieve the objective. The Expectation-Confirmation Model (ECM) was extended to include perceived trust, social influence, and functional benefits and was used to analyze the data obtained from the survey. The study results indicate that prior expectation confirmation and perceived usefulness of the application after use are crucial for increasing users' continuance intention to use the service. Additionally, perceived trust and social influence positively influence users' continuance intention to use the service and can be strengthened through personalized experiences and positive interactions. This study provides valuable insights for researchers and practitioners in the field of FinTech payments.
Co-Authors Adriansyah Adriansyah Agus Taryana Agus Taryana Ahmad Dzikriyansah Ahmad Hadi Amiruddin Amiruddin Arianis Chan Asep Hegantara Asep Subrata Asep Suryadi Aulia Hakim, Marsha Awang Setiawan Beni Gunadi Budiman Rusli Budiman Rusli Candradewini Candradewini Candradewini Candradewini Chandra P Cosvi Hardinata Danias Rahmanita Ruslan Deasy Silvya Sari Devi Melisa Damiri Devi Melisa Damiri, Devi Melisa Dian Fordian Diani Utami Nafisah Diki Suherman Dimas Taupik Hidayat Dini Noviani Dudi Ahmad Wardiana Dzikriyansah, Ahmad Eka Nurcahya Eka Purbaseta Eko Bayu Nugroho Eko Sunaryo Ema Fauziyah Enung Khusufmawati Erna Maulina Eva Nopalina Panjaitan Evi Rosmauli Manurung Farisadri Fauzan Friska Prastya Harlis Hamid, Muhammad Nawal Heru Bangkit Sanjaya Heru Nurasa Herwan Abdul Muhyi Hidayat, Dimas Taupik Hutagalung, Jeriko N.J. Ida Widianingsih Idris, Sofyan Kaenong, Hamiduddin Arief Keilan Rezkia Mumtaazah Kesuma, T Meldi Laksono Trisnantoro Lina Auliana M. Nur Hidayah Wiradika Mahdani Ibrahim Margo Purnomo Marsha Aulia Hakim Mas Halimah Mas Rasmini Meita Pragiwani Meita Pragiwani Muhammad Adam, Muhammad Muhammad Donie Aulia Muhammad Rizal Mukhlis Yunus Nadhirah Fahrani Nadya Allyssia Putri Nenden Kostini Nisrina Thufailah Novia Elva Leni Nurcahya, Eka Nurdin, Tubagus Asep P, Chandra Pragiwani, Meita Pratiwi, Raenita R. Anang Muftiadi R. Dudy Heryadi R. Ira Irawati R. Widya Setiabudi Sumadinata R. Widya Setiabudi Sumadinata Raden Marsha Aulia Hakim Radhi, Fahrul Ratih Purbasari Ratna Meisa Dai Ria Arifianti Rochmat Bahtiar Ruslan Ruslan Rusli Baijuri Silvianadewi, Silvia Slamet Usman Ismanto Suci Rahma Sundari Suhal Kusairi Sukirman Sukirman Sumadinata, Widya Supriyanto Supriyanto Suryanto Suryanto Suwandi, Imam Tribowo Rachmat Fauzan Tuzahro, Fatimah Ulima Nathania Tamba, Devina Umi Narimawati Wendy Merdekawan Widya Setiabudhi Wiradika, M. Nur Hidayah Yayan Nuryanto Yogi Suprayogi Sugandi Zeis Zultaqawa Zeis Zultaqawa Zultaqawa, Zeis