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Journal : Fokus Ekonomi

PENGARUH KUALITAS PELAYANAN DAN KEUNGGULAN BERSAING TERHADAP KEPUTUSAN NASABAH MENJADI NASABAH PADA KJKS BMT TARUNA SEJAHTERA CABANG BRINGIN KABUPATEN SEMARANG Siti Rochmah; Fidyah Yuli Ernawati
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 14, No 1: Juni 2019
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.14.1.125-132

Abstract

The purpose of this study is to find out the Service, Competitive Advantage partially or simultaneously to the Customer Decision to be a Customer at the KJKS BMT Taruna Sejahtera, Bringin Branch, Semarang Regency. The method used in this study is Multiple Regression Analysis. This research was conducted at the KJKS BMT Taruna Sejahtera, Bringin Branch, Semarang Regency.The results showed that Service Quality had a significant positive effect on Customer Decisions to Customers in the KJKS BMT Taruna Sejahtera Branch Semarang Regency, Competitive Advantage had a significant positive effect on Customer Decision to Become a Customer at KJKS BMT Taruna Sejahtera Bringin Branch Semarang Regency.
MEMBANGUN KINERJA KARYAWAN MELALUI KOMPENSASI, KOMPETENSI DAN DISIPLIN KERJA TERHADAP KINERJA PERAWAT RSI SULTAN AGUNG SEMARANG Fidyah Yuli Ernawati; Siti Rochmah
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 13, No 2: Desember 2018
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.13.2.331-341

Abstract

The purpose of this study was to find out Compensation, Competence, Work Discipline either partially or simultaneously on the performance of nurses at RSI Sultan Agung Semarang. The research method used multiple regression analysis, this study at RSI Sultan Agung Semarang. The results showed that Compensation had a significant positive effect on the performance of RSI Sultan Agung Semarang Employees. Competence also had a significant positive effect on the performance of employees of RSI Sultan Agung Semarang, Work Discipline had a significant positive effect on Employee Performance of RSI Sultan Agung Semarang.