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DETERMINANTS OF OUTSOURCED EMPLOYEE PERFORMANCE: THE ROLES OF SUPERVISORY LEADERSHIP STYLE, WORK DISCIPLINE, AND WORK MOTIVATION Ananda Oktaviani; Rizky Octavianda; Agung Priyono; Anandha Budiantoro
Journal of Management and Leadership Vol. 9 No. 1 (2026): Vol. 9, No. 1, May 2026
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v9i1.1214

Abstract

This study aims to examine the influence of supervisory leadership style, work discipline, and work motivation on the performance of outsourced employees at PT Pertamina Retail South Tangerang Area. A descriptive quantitative approach with a survey method was employed. Data were collected through Likert-scale questionnaires distributed to 34 outsourced employees selected using simple random sampling. Data analysis was conducted using SPSS, including validity and reliability tests, classical assumption tests, and multiple linear regression analysis. Hypothesis testing was performed using t-tests, F-tests, and the coefficient of determination (R²). The findings reveal that supervisory leadership style, work discipline, and work motivation partially and simultaneously exert a positive and significant effect on employee performance. Work discipline emerged as the most dominant variable, with a Beta coefficient of 0.657. The R² value of 0.898 indicates that the three independent variables explain 89.8% of the variance in employee performance. These findings highlight the importance of effective leadership practices, consistent work discipline, and enhanced employee motivation in improving workforce performance and service quality within the increasingly competitive energy retail industry.
EMPLOYEE PERFORMANCE IN THE CULINARY BUSINESS SECTOR: THE INFLUENCE OF WORK MOTIVATION, WORK ENVIRONMENT, AND WORKLOAD Rodohtul Hidayah; Aldi Pranata; Agung Priyono; Narti Eka Putri
Journal of Management and Leadership Vol. 9 No. 1 (2026): Vol. 9, No. 1, May 2026
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v9i1.1216

Abstract

This study aims to examine the effects of work motivation, work environment, and workload on employee performance at CV Legenda Kuliner Legendaris. A quantitative research approach with a survey method was employed. The study involved 77 employees selected through a saturated sampling technique, in which the entire population was used as the research sample. Data were collected using a Likert-scale questionnaire and analysed using Partial Least Squares–Structural Equation Modelling (PLS-SEM) with SmartPLS software. The results indicate that work motivation has a positive but insignificant effect on employee performance. In contrast, both work environment and workload have positive and significant effects on employee performance. Workload was found to be the most influential variable affecting employee performance. The coefficient of determination (R²) value of 0.852 indicates that work motivation, work environment, and workload collectively explain 85.2% of the variance in employee performance, while the remaining 14.8% is influenced by other factors outside the research model. These findings suggest that organizations should prioritize the improvement of the work environment and effective workload management to enhance employee performance.
VALUE CREATION THROUGH BUSINESS MODEL INNOVATION AND VERTICAL INTEGRATION: A CASE STUDY OF BINAWAN GROUP Hasriani Hasriani; Awang Darmawan Putra; Agung Priyono
Journal of Management and Leadership Vol. 9 No. 1 (2026): Vol. 9, No. 1, May 2026
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v9i1.1222

Abstract

This study analyzes Business Model Innovation (BMI) implemented by Binawan Group as a value creation strategy through an integrated business ecosystem encompassing eight clusters, namely International Recruitment Services, Education & Training, Tertiary and Secondary Healthcare, Primary and Aesthetic Healthcare, Food & Beverage, IT Infrastructure & Solution, Property, and Agriculture. Using a qualitative case study approach, the analysis is grounded in the Business Model Canvas framework, vertical integration theory, and Resource-Based Theory - VRIO. Binawan Group creates value through four mechanisms: an integrated HR supply chain, cross-subsidization across clusters, brand equity synergy, and operational efficiency through internal digital platforms. This research contributes to strategic management literature regarding BMI in health-based conglomerates within developing economies.
The Mediating Role of Financial Inclusion in the Relationship between Financial Literacy and MSME Performance Fahri Haikal; Diin Fitri; Agung Priyono; Narti Eka Putri
Journal of Business and Behavioural Entrepreneurship Vol. 9 No. 2 (2025): Journal of Business and Behavioural Entrepreneurship
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JOBBE.009.2.07

Abstract

MSMEs play a strategic role in the Indonesian economy but still face obstacles in the form of low financial literacy and limited access to formal financial services. This study uses a quantitative approach involving 200 MSME actors in Jakarta selected through purposive sampling, where data were collected using questionnaires and analysed using a Partial Least Squares (PLS-SEM) structural equation model. The results show that financial literacy has a positive and significant effect on financial inclusion and SME performance. Financial inclusion also has a positive and significant effect on SME performance and mediates the relationship between financial literacy and SME performance, with a stronger indirect effect than a direct effect. These findings emphasise the importance of improving financial literacy, followed by expanding access to formal financial services so that SMEs can improve their performance and competitiveness.
Pelatihan Pengajaran Berbasis Digital Bagi Guru SMK Gutama Jakarta Agung Priyono; Muhamad Femy Mulya; Akhmad Hairul Umam; Didip Diandra; Saipul Anwar; Fahri Haikal
Journal of Servite Vol. 6 No. 2 (2024): Journal of SERVITE
Publisher : Institut Komunikasi dan Bisnis LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/

Abstract

Kemajuan teknologi digital telah membawa perubahan besar dalam berbagai aspek kehidupan, termasuk dalam dunia Pendidikan. Saat ini, penerapan teknologi dalam proses pembelajaran menjadi kebutuhan yang mendesak untuk meningkatkan kualitas pendidikan di era digital. Untuk menjawab tantangan tersebut, diperlukan sebuah program pelatihan yang bertujuan meningkatkan kemampuan para guru dalam menggunakan teknologi sebagai bagian dari proses pembelajaran. Melalui kegiatan Pengabdian kepada Masyarakat ini, kami berharap dapat membantu guru-guru SMK Gutama Jakarta dalam mengembangkan keterampilan mereka dalam pengajaran berbasis digital. Dengan begitu, diharapkan para guru mampu menciptakan pengalaman belajar yang lebih menarik, interaktif, dan efektif bagi siswa. Metode ini berfokus pada pengembangan kemampuan berpikir kritis, analitis, dan praktis yang memungkinkan siswa untuk memahami dan menerapkan pengetahuan dalam kehidupan nyata. bahwa peserta merasa sangat puas dengan penyelenggaraan kegiatan berdasarkan waktu pelaksanaan, materi yang disampaikan, cara penyajian materi, aspek kemanfaatan materi. Kegiatan ini juga sejalan dengan upaya pemerintah dalam mempersiapkan sumber daya manusia yang unggul dan adaptif terhadap perkembangan teknologi. Kata kunci: Pengajaran, Digital, Kompetensi, Pelatihan, Teknologi   The advancement of digital technology has brought about major changes in various aspects of life, including in the world of education. Currently, the application of technology in the learning process is an urgent need to improve the quality of education in the digital era. To answer this challenge, a training program is needed that aims to improve the ability of teachers to use technology as part of the learning process. Through this Community Service activity, we hope to be able to help SMK Gutama Jakarta teachers develop their skills in digital-based teaching. That way, it is hoped that teachers will be able to create a more interesting, interactive, and effective learning experience for students. This method focuses on developing critical, analytical, and practical thinking skills that enable students to understand and apply knowledge in real life. that participants were very satisfied with the implementation of the activity based on the time of implementation, the material presented, the method of presenting the material, and the aspect of the usefulness of the material. This activity is also in line with the government's efforts to prepare superior human resources that are adaptive to technological developments. Keywords: Teaching, Digital, Competence, Training, Technology