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Quality of Public Services In Service Office Population and Civil Registration Didik Supriyanto
Best Journal of Administration and Management Vol 1 No 3 (2023): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v1i3.68

Abstract

This study aims to find out a descriptive description of Public Services and the Quality of Public Services at the Office of the Population and Civil Registry Office of Batu City. things, such as efforts to increase the professionalism of the apparatus which are still lacking, carrying out services that are not yet timely. The findings from the research show that there are a number of things that lead to poor service in terms of the professionalism of the apparatus and the punctuality of work. All of these things need to be improved by paying attention to the qualifications of the apparatus in providing services. Both in terms of Reliability (Reliability), Responsivenees (responsiveness), and Assurance (Guarantee). Supporting factors such as work motivation and cooperation. Inhibiting factors such as Human Resources (HR), Facilities and Infrastructure.
Demographic Administration Service Utilizing the Electronic Service Application Information System (SIAPEL) Ihsan; Hayat; Didik Supriyanto
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8787

Abstract

Abstract. This research examines how demographic administration services are carried out through the SIAPEL application at the Population and Civil Registry Office of Malang City, as well as the key challenges that arise during its use. The study applies a qualitative approach and follows the Miles and Huberman analysis model, which includes data collection, reduction, presentation, and conclusion verification. Findings show that SIAPEL has successfully reduced bureaucratic steps that were previously slow and complicated, making public service more practical and predictable for residents. Even so, several issues still appear, such as limited user participation, uneven readiness of supporting facilities, and gaps in officer competencies, which affect service consistency and user experience. On the other hand, the commitment of implementing staff plays a major role in keeping the system running and helping residents adapt to the digital process. The study suggests that better infrastructure support, improved officer skills, and stronger system integration across government units are needed to maximize the potential of SIAPEL as a sustainable digital service platform.
Decentralized Educational Administration: A Blockchain Model for Transparent Governance Hiras Pasaribu; Adi Widiatmoko; Didik Supriyanto
Journal of Social Science Utilizing Technology Vol. 2 No. 3 (2024)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v2i3.1343

Abstract

Background. The current landscape of educational administration faces numerous challenges, including inefficiencies in governance, lack of transparency, and fragmented data management. These issues often result in delays in decision-making processes and decreased trust among stakeholders. With the increasing digitization of educational systems, decentralized technologies such as blockchain have emerged as potential solutions to improve transparency and streamline administrative functions. Purpose. This study aims to explore the implementation of a blockchain-based model for decentralized educational administration, focusing on enhancing transparency, data integrity, and governance efficiency. Method. The research employed a qualitative method through case studies of educational institutions integrating blockchain systems into their administrative processes. Data were collected via interviews with administrators, educators, and IT specialists, alongside document analysis of blockchain implementation frameworks. Results. The findings indicate that the blockchain model significantly improves transparency by providing an immutable ledger for record-keeping, enhancing accountability in decision-making processes, and allowing real-time access to administrative data. Additionally, the decentralized nature of blockchain reduces reliance on intermediaries, thereby increasing operational efficiency. Conclusion. In conclusion, the implementation of blockchain technology in educational administration presents a viable solution for transparent governance. However, challenges such as technical expertise, initial setup costs, and resistance to technological change need to be addressed for widespread adoption.
INOVASI DAN PENINGKATAN KUALITAS DAN KUANTITAS PRODUK ROTI MARYAM: STRATEGI PENGEMBANGAN USAHA KECIL DI KELURAHAN KEDUNGKANDANG, MALANG Muhammad Agus Salim; Mustaufir Mustaufir; Margiyanto Margiyanto; Didik Supriyanto
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 7, No 12 (2024): MARTABE : JURNAL PENGABDIAN MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v7i12.5064-5073

Abstract

Usaha kecil industri rumah tangga roti maryam merupakan produk UMKM yang dikembangkan untuk meningkatkan produktifitas ekonomi masyarkat menengah dan meningkatkan kesejehteraan masyarkat dalam mendukung peningkatan ekonomi nasional. Usaha kecil roti maryam berbahan dasar tepung terigu adalah usaha milik Ibu Irfin Ainunita, yang kemudian diberi nama usaha “roti maryam irfin”, berlokasi di Jl. KH. Hasyim, Rt: 010, Rw:003 Kelurahan Kedungkandang Kabupaten Malang. Dari hasil observasi ditemukan beberapa kendala yang dihadapi antara lain : tidak mempunyai alat pengaduk adonan roti maryam yang menyebabkan produk roti maryam masih menggunakan alat manual; produk roti maryam belum dilakukan pengemasan dan pemberian label yang bagus dan menarik, begitu juga dengan manajemen keuangannya yang belum terdokumentasikan dengan rapi serta kualitas kehigienisan produk belum terjaga. Kendala yang dihadapi oleh pelaku usaha roti maryam tersebut dapat diselesaikan dengan solusi yang diberikan melalui kegiatan pengabdian yang berupa pelatihan dan pendampingan dalam hal peningkatan kualitas produksi, pembuatan sistem keungan yang rapi, dan analisis kebutuh pasar.. Metode pengabdian dalam hal ini yaitu dengan mengadakan observasi awal, identifikasi masalah, pemberian solusi melalui pelatihan dan pendampingan, serta pengembangan inovasi alat berbasis teknologi guna meningkatkan hasil produksi. Hasil pengabdian ini adalah pendampingan dan pelatihan peningkatan produksi dan inovasi alat berbasih IPTEK.