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The Correlation Between Staffing Planning by Heads of Departments and Workload with Nurse Satisfaction at Islamic Hospital Jakarta Cempaka Putih Yuliawati Yuliawati; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi
Jurnal Ilmiah Ilmu Keperawatan Indonesia Vol 14 No 04 (2024): Jurnal Ilmiah Ilmu Keperawatan Indonesia (JIIKI) Volume 14 Number 04 December 2
Publisher : UIMA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: The lack of nurses compared to the planned needs has an impact on increasing workload. Workload and job satisfaction are two concepts that are closely related in the world of work. Workload refers to the number of tasks and responsibilities that must be carried out by a person in their job. Meanwhile, job satisfaction refers to the level of satisfaction a person has with their job. Methods: The purpose of this study was to determine the relationship between staff planning by the head of the room and workload with nurse job satisfaction. Methods: This study used quantitative research with descriptive research design and crosssectional approach. The sample size was 98 nurses of RSIJ Cempaka putih using stratified random sampling technique of finite population. Data collection using questionnaires and statistical tests with the Chi Square test. Results: chi square test there is a significant relationship or there is a relationship between power planning by the head of the room with nurse job satisfaction (p value = 0.031). There is a relationship between workload and nurse satisfaction (p value= 0.000). The dominant variable associated with nurse ob satisfaction is workload Conclusion: Nurses with high workloads are at risk of becoming dissatisfied with their work. Nursing management should pay attention to nurses' workloads by planning a balanced nursing workforce based on the number of staff, types of staff, and educational qualifications of nursing staff in accordance with the workload in each treatment room. Thus, the nursing care and services provided will be more professional, and nurses will feel satisfied in their work.
GEN-SEHAT: Pelatihan Kesehatan Reproduksi, Pencegahan Penyakit Kronik, dan Bantuan Hidup Dasar untuk Meningkatkan Literasi Kesehatan Remaja Vokasi di SMK Bina Husada Mandiri Bekasi Irna Nursanti; Harif Fadhillah; Muhammad Hadi; Endang Zakaria; Diana Irawati; Dhea Natashia; Nani Winani; Nendra Bagus Pamungkas; Ade Asrianti; Ade Indah Irmayanti Yusuf; Slamet Slamet
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 9, No 7 (2026): Volume 9 Nomor 7 (2026)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v9i7.26649

Abstract

ABSTRAK Remaja merupakan kelompok usia yang rentan terhadap berbagai masalah kesehatan, termasuk rendahnya literasi kesehatan reproduksi, meningkatnya faktor risiko penyakit kronik, serta kurangnya kesiapsiagaan menghadapi kondisi kegawatdaruratan. Keterbatasan akses terhadap informasi kesehatan yang tepat dapat meningkatkan risiko perilaku tidak sehat dan menurunkan kemampuan remaja dalam mengambil keputusan yang berkaitan dengan kesehatan. Oleh karena itu, diperlukan program edukasi yang komprehensif untuk meningkatkan literasi kesehatan remaja. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pengetahuan siswa mengenai kesehatan reproduksi, pencegahan penyakit kronik, dan Bantuan Hidup Dasar (BHD) melalui program GEN-SEHAT. Kegiatan dilaksanakan menggunakan metode penyuluhan, pelatihan, demonstrasi, dan simulasi kepada siswa SMK Bina Husada Mandiri Bekasi. Program terdiri atas tiga sesi utama, yaitu edukasi kesehatan reproduksi, edukasi penyakit kronik, dan pelatihan Bantuan Hidup Dasar. Evaluasi dilakukan menggunakan desain pre-test dan post-test untuk mengukur perubahan pengetahuan peserta setelah intervensi. Sebanyak 228 siswa mengikuti kegiatan dan mengisi pre-test, sedangkan 161 siswa menyelesaikan pre-test dan post-test secara lengkap. Hasil evaluasi menunjukkan peningkatan pengetahuan pada seluruh domain yang diberikan. Pengetahuan kesehatan reproduksi meningkat dari 6,14 ± 2,10 menjadi 7,58 ± 1,94 (p 0,001), pengetahuan penyakit kronik meningkat dari 6,21 ± 2,34 menjadi 7,81 ± 2,33 (p 0,001), dan pengetahuan Bantuan Hidup Dasar meningkat dari 7,84 ± 2,18 menjadi 9,07 ± 1,60 (p 0,001). Secara keseluruhan, skor pengetahuan total meningkat secara signifikan dari 20,19 ± 5,58 menjadi 24,46 ± 4,92 (t = 11,38; p 0,001). Program GEN-SEHAT efektif meningkatkan literasi kesehatan remaja pada aspek kesehatan reproduksi, pencegahan penyakit kronik, dan Bantuan Hidup Dasar. Program ini dapat dijadikan model promosi kesehatan berbasis sekolah untuk meningkatkan pengetahuan dan kesiapsiagaan remaja menghadapi berbagai masalah kesehatan. Kata Kunci: Remaja, Bantuan Hidup Dasar, Kesehatan Reproduksi, Penyakit Kronik, Promosi Kesehatan.ABSTRACT Adolescents are vulnerable to various health problems, including limited reproductive health literacy, increasing risk factors for chronic diseases, and inadequate emergency preparedness. Limited access to accurate health information may increase unhealthy behaviors and reduce adolescents' ability to make informed health decisions. Therefore, comprehensive health education programs are needed to improve adolescent health literacy. This community service program aimed to improve students’ knowledge regarding reproductive health, chronic disease prevention, and Basic Life Support (BLS) through the GEN-SEHAT program. The program employed health education, training, demonstrations, and simulations involving students from SMK Bina Husada Mandiri Bekasi. The intervention consisted of reproductive health education, chronic disease prevention education, and Basic Life Support training. Knowledge improvement was evaluated using a pre-test and post-test design. A total of 228 students participated in the program and completed the pretest, while 161 students completed both the pretest and posttest assessments. Significant improvements were observed in all educational domains. Reproductive health knowledge increased from 6.14 ± 2.10 to 7.58 ± 1.94 (p 0.001), chronic disease knowledge increased from 6.21 ± 2.34 to 7.81 ± 2.33 (p 0.001), and Basic Life Support knowledge increased from 7.84 ± 2.18 to 9.07 ± 1.60 (p 0.001). Overall knowledge scores significantly improved from 20.19 ± 5.58 to 24.46 ± 4.92 (t = 11.38, p 0.001). The GEN-SEHAT program effectively improved adolescent health literacy regarding reproductive health, chronic disease prevention, and Basic Life Support. This program may serve as a school-based health promotion model to improve adolescents’ health knowledge and emergency preparedness. Keywords: Adolescents, Basic Life Support, Chronic Disease, Health Promotion, Reproductive Health.
The Effect of Strengthening Nurses' Clinical Roles on Service Quality in the Emergency Department Frima Lestari Simanjuntak; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1929

Abstract

The Emergency Department (ED) is a service unit that requires nurses to possess strong clinical competencies to make rapid, accurate, and safe decisions. Strengthening nurses' clinical roles is an important factor in improving service quality, particularly in work environments characterized by high complexity and intense pressure. This study aimed to determine the effect of strengthening nurses' clinical roles on service quality in the Emergency Department of Awal Bros Panam Hospital (RSAB Panam). This study employed a quasi-experimental design with control and intervention groups. The study was conducted in the Emergency Department of RSAB Panam. The sample consisted of 32 emergency nurses who were divided into control and intervention groups, as well as patients receiving nursing care in the ED as respondents for service quality assessment. Total sampling was used for nurse participants. The intervention involved strengthening nurses' clinical roles based on Patricia Benner's theory through structured training, supervision, and clinical evaluationService quality was measured using the SERVQUAL instrument, which has demonstrated good validity (content and construct) and high reliability with Cronbach’s Alpha values >0.80. The data were analyzed using the Generalized Linear Model Repeated Measure. The results showed a significant effect of strengthening nurses' clinical roles on improving service quality in the ED. The Greenhouse–Geisser test indicated a p-value of 0.000, demonstrating a statistically significant change in service quality over time. The tests of between-subjects effects revealed a significant difference in service quality between the control and intervention groups with a p-value of 0.000. Improvements in service quality were more consistent in the intervention group compared to the control group. In conclusion, strengthening nurses' clinical roles has a significant effect on improving service quality in the Emergency Department.
The Effectiveness Ihsan Culture Focus-Care through Intentional Rounds on Patient Satisfaction Dian Nahdawati; Eni Widiastuti; Harif Fadhillah; Muhammad Hadi
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1930

Abstract

One indicator of service quality at hospitals is patient satisfaction. Organizational culture and caring practices play a role in increasing patient satisfaction. At Permata Jonggol Hospital,. the results of patient complaints convey a lack of nurses visiting patients, interactions occur for routine activities. Permata Jonggol has an IHSAN (Integrity, Harmony, Solutif, Entushiasim, Value) organizational culture but its implementation is not yet visible. There needs to be an intervention through periodic visits and structured communication called Intentional rounds by integrating the organizational culture. The study purpose was to identify differences in patient satisfaction and to determine the effectiveness of implementing IHSAN culture-focused care through intentional rounds. The research design used a quasi-experimental design with a pre-post test design. The population was nurses and patients in the inpatient ward using total sampling. A total of 60 respondents were included in this study, consisting of 30 respondents in the intervention group and 30 respondents in the control group. The results showed no difference in patient satisfaction before implementation between the intervention and the control group (0.446 > 0.05) but there was a significant difference in patient satisfaction after implementation between the intervention and the control group (0.001 < 0.05). There was a significant difference before and after the implementation of care in the intervention group (0.011 < 0.05), while in the control group, there was no difference in patient satisfaction (0.855 > 0.05). This care showed positive effects, however, the pattern of improvement from week to week appeared to fluctuate so that the consistency of the effects over time could not be ascertained.
Determinants of Improving Service Quality Based on the Kolcaba Comfort Model in the Emergency Department Zelyu Fitri; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi; Silvia Nora Anggraini
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1931

Abstract

Kolcaba's Comfort Theory emphasizes holistic nursing care by fulfilling patients' comfort needs in four contexts: physical, psychospiritual, sociocultural, and environmental. The Emergency Department (ED) is a high-pressure healthcare setting that requires not only rapid and accurate clinical interventions but also comfort-based nursing services. This study aimed to analyze the determinants of Kolcaba Comfort Theory–based nursing care in the Emergency Department of PMC Hospital, Pekanbaru. This study employed a quantitative method with a cross-sectional design. A total of 96 respondents were selected using purposive sampling. Data were collected using a questionnaire. The questionnaire was tested for validity and reliability before data collection. All items were declared valid based on the Pearson correlation test, and the instrument was reliable with a Cronbach’s alpha value > 0.70. Analyzed using chi-square test for bivariate analysis and multiple logistic regression for multivariate analysis. The bivariate analysis showed significant associations between age (p=0.027), educational level (p=0.001), effective nurse communication (p=0.001), and service environment (p=0.001) with Kolcaba Comfort Theory–based nursing care. However, multivariate analysis revealed that only educational level (p=0.000; OR=31.889; 95% CI=6.395–159.014) and service environment (p=0.024; OR=0.155; 95% CI=0.031–0.785) remained statistically significant. Educational level was identified as the most dominant determinant. The final model showed a Nagelkerke R Square value of 0.707 and an overall classification accuracy of 90.6%. Conclusion: Kolcaba Comfort Theory–based nursing care in the Emergency Department of PMC Hospital, Pekanbaru is significantly influenced by patients’ educational level and the service environment, which contribute to achieving holistic patient comfort.
The Effect of Implementing SBAR Handover on the Continuity of Nursing Care in Inpatient Wards Otrina Otrina; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi; Awaliyah Ulfah Ayudytha Ezdha
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1953

Abstract

Continuity of nursing care is an important indicator of hospital service quality and is strongly influenced by the effectiveness of communication among nurses, particularly during handover. One communication method recommended to enhance patient safety is SBAR (Situation, Background, Assessment, Recommendation). Integrating the SBAR method with Jean Watson's caring theory is expected to strengthen clinical communication in a more humanistic and holistic manner. This study aimed to analyze the effect of SBAR handover implementation on the continuity of nursing care in the inpatient wards of Pekanbaru Medical Center Hospital. This study employed a quasi-experimental design with control and experimental groups.This study used a total sampling technique involving 30 inpatient nurses, who were divided into an experimental group (n = 15) and a control group (n = 15). Data were collected by measuring continuity of nursing care scores before and after the intervention. Data analysis was conducted using the Generalized Linear Model Repeated Measures to assess changes in scores over time and differences between groups. The results showed that before the intervention, the mean continuity of nursing care scores were 37.27 ± 5.92 in the control group and 35.67 ± 4.37 in the experimental group. Following the implementation of SBAR handover, scores increased in both groups; however, the improvement was greater in the experimental group, with a mean score of 50.93 ± 1.10 compared to 41.80 ± 3.45 in the control group. The control group showed a statistically significant improvement (p = 0.020), whereas the experimental group demonstrated a highly significant increase (p = 0.000). Between-group analysis revealed a significant difference (F = 9.414; p = 0.005), as well as significant time effects and time × group interaction effects (p = 0.000). In conclusion, the implementation of SBAR handover was effective in improving the continuity of nursing care in inpatient wards.
Determinants of Discharge Planning Implementation Ellis Siti Suhartini; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.2036

Abstract

Discharge planning a day prior to discharge is vital for care continuity. TThis study aims to analyze the determinants of nursing service quality, including nurse competence, knowledge, motivation, and role perception. A descriptive correlational study with a cross-sectional design was conducted involving 110 associate nurses in the inpatient ward using a total sampling technique. Data were collected using structured questionnaires and observation checklists. Prior to data collection, the instruments were tested for validity and reliability. The validity test results indicated that all questionnaire items were valid, while the reliability test showed good internal consistency with Cronbach’s alpha values greater than 0.70 for each variable. Data were analyzed using multiple linear regression to determine the influence of nurse competence, knowledge, motivation, and role perception on the quality of nursing services.. The observation results showed a very high compliance rate (90.9 percent). The analysis proved that competence, knowledge, and nurse roles were not significant. Nurse motivation was proven to be the only dominant factor influencing the compliance level. In conclusion, intrinsic motivation determines nurse performance amidst competence and procedural homogeneity.
The Effect of Nursing Supervision on the Quality of Interprofessional Collaboration Among Nurses in Inpatient Wards Anih Anih; Muhammad Hadi; Naryati Naryati; Harif Fadhillah
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.2038

Abstract

Interprofessional Collaboration (IPC) is essential for improving healthcare quality and patient safety in inpatient settings. This study aimed to analyze the effect of nursing supervision on IPC quality in inpatient wards. A quasi-experimental design was used with intervention and control groups, each consisting of 20 nurses with total sampling. IPC quality was measured five times (p1–p5) using an IPC instrument. The intervention group received structured nursing supervision, while the control group did not receive any intervention. The data were analyzed using descriptive and inferential statistics with multivariate analysis with GLM. The results showed a significant and consistent increase in IPC scores in the intervention group from the first to the fifth measurement, whereas the control group showed only a slight improvement. Multivariate analysis yielded a p-value of 0.001, indicating a statistically significant difference between the two groups. In conclusion, nursing supervision significantly improves the quality of Interprofessional Collaboration in inpatient wards.
Analysis of Factors that Have A Role in Improving Quality of Nursing Services in Inpatient Care Neti Rusmilaningrum; Harif Fadhillah; Eni Widiastuti; Muhammad Hadi
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.2081

Abstract

The quality of nursing care is a crucial aspect of the global health system, as nurses comprise the largest health workforce and are on the front lines of patient care. The quality of nursing care in hospitals is also influenced by several factors, such as leadership, organizational culture, burnout, and work motivation..This research aims to identify factors (leadership, organizational culture, burnout and motivation) that play a role in improving the quality of nursing services in the Inpatient Ward of Jakarta Harbor Hospital. The method used was a quantitative analytical research design with a cross-sectional approach. The research sample consisted of 100 health workers selected using total sampling techniques. The research sample consisted of 100 health workers selected using a total sampling technique. The dependent variable was the quality of nursing services, while the independent variables were leadership, organizational culture, burnout, and motivation. The research instruments used in this study had been tested for validity and reliability prior to data collection. The validity test results showed that all questionnaire items were valid, while the reliability test demonstrated good internal consistency with Cronbach’s alpha values greater than 0.70 for all variables..Data analysis was carried out bivariately using the chi-square test and multivariately using multiple logistic regression. The results of multiple logistic regression showed that the most dominant factor was the leadership variable with a p-value of 0.000 and an OR value of 153.415. The conclusion is that there is a relationship between leadership and motivation variables and the quality of nursing services in inpatient care at Pelabuhan Jakarta Hospital.
Improving Quality of Service melalui Pendekatan Perawatan Holistik di Unit Hemodialisis Dhea Natashia; Dian Fitria; Harif Fadhillah; Jehan Puspasari; Sugiyono
APMa Jurnal Pengabdian Masyarakat Vol. 6 No. 1: Januari 2026
Publisher : STIKES Bhakti Husada Mulia Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47575/apma.v6i1.839

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan keterampilan perawat hemodialisis dalam menerapkan pendekatan perawatan holistik guna memperbaiki kualitas pelayanan di unit hemodialisis. Pelatihan dilakukan melalui metode workshop dan pendampingan yang mencakup empat aspek utama, yaitu pelayanan prima, komunikasi terapeutik, serta manajemen stres pada pasien, keluarga, dan perawat. Pengukuran dilakukan dengan menggunakan pre-test dan post-test terhadap 17 perawat peserta pelatihan. Hasil kegiatan menunjukkan adanya peningkatan pengetahuan perawat sebesar 20% setelah pelatihan, yang mengindikasikan efektivitas program edukasi dalam memperluas wawasan dan kesadaran perawat mengenai pentingnya pendekatan bio-psiko-sosial-spiritual dalam asuhan keperawatan. Selain peningkatan kognitif, kegiatan ini juga berkontribusi pada peningkatan kemampuan psikomotor dan afektif, khususnya dalam pelaksanaannya melalui komunikasi terapeutik serta manajemen stres. Dampak kegiatan ini terlihat pada meningkatnya motivasi kerja perawat, penurunan stres perawat, serta meningkatnya hubungan positif antara perawat, pasien, dan keluarga. Kegiatan ini memberikan kontribusi nyata terhadap peningkatan kompetensi profesional perawat dan diharapkan dapat menjadi model berkelanjutan dalam pengembangan pelayanan keperawatan holistik di unit hemodialisis.