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Soekorini, Noenik
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Journal : Law and Economics

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Resolving Business Disputes between Micro Small Medium Enterprises with Consumers Through Mediation Walujo, Christian Rico; Soekorini, Noenik; Astutik, Sri; Cornelis, Vieta Imelda
Law and Economics Vol. 19 No. 3 (2025): October: Law and Economics
Publisher : Institute for Law and Economics Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/laweco.v19i3.223

Abstract

The aim of this research is to analyze the legal relationship between traders and Micro, Small and Medium Enterprises (MSME) consumers who are in dispute and explore how to resolve MSME business disputes through mediation. This normative juridical research uses a statutory regulatory approach and a conceptual approach. The legal materials used consist of primary law, namely the Civil Code (KUHPer), the Civil Procedure Code (KUHAPer), and Law Number 30 of 1999 concerning Arbitration and Alternative Dispute Resolution. Secondary Law  consists of literature research related to the problem and Tertiary Law consists. The results of this research are that the legal relationship between the parties in an MSME business dispute can be in the form of a sale and purchase agreement, work contract, or compensation agreement between traders, consumers and the causes of MSME business disputes are negligence of contract agreements, negligence of business actors, product quality standards, late delivery, market competition, environmental issues, labor conflicts, changes in government regulations, internal company conflicts, cultural and language differences between regions and also economic turmoil. For MSMEs, mediation is always the main choice for business actors in resolving business disputes because it is simple, fast, low cost and satisfies all parties
Co-Authors A S, Faisal Abidin, Izzah Khalif Raihan Al Khasyi', Muchammad Akmal Anam, Hoiril Aranggraeni, Renda Arkha Rosyaria Badrus Ayuningtiyas, Fitri Ayuningtyas, Fitri Borman, M. Syahrul Borman, Syahrul Cornelis , Vieta Imelda Cornelis, Vieta Imelda Dayana, Puspita Sandra Dirgantoro, Balok Eas, Adi Sylvia Intan Pramesti Ebu, Cyrilus Paulinus Ernu Widodo, Ernu Farid Irfan Siddik Femuz, Frederick Hadawiyah, Robiatul Hamdani, Fathul Handayati, Nur Hartoyo Hartoyo Hartoyo Hartoyo, H Herdiman, Herdiman Hermawan, Syahrul Dwi Ibrahim, Muhammad Habil Alif Idrina, Mustika Imelda Cornelis, Vieta Ingkiriwang, Frando Ismalia, Rudy Khumairok, Mar 'atul Koerniawan, Joenus Kurniawan, Yohan Dwi Machbuby, Achmad Eric Mahazalien, Zulfan Noor Mannulusi, Andik MOH. TAUFIK Munasir, Aco Ardi Andi Mustofa, Achmad Al Arifil Nasoetion, Dedi Wardana Nasution, Dedi Wardana Njoo, Walujo Ohoiwutun, Machita Mariane Pansariadi, Rafi Septia Budianto Parisuda, I Dewa Rai Paulus, George Johanes Porsiana, Rofika Putra, Milenio Januar Putri, Febrilia Ivana Putri, Sisy Julya Satriawan, Pri Agung Sholichah, Sayidati Siahaan, Luis Enrico Pratama Sidarta, Dudi Djaja Sidarta, Dudik Djaja Sidarta, Dudik Djaya Sigit Prasetyo, Tatag Siti Marwiyah Slamet SRI ASTUTIK Sualang, Marlene Subekti Subroto, Edwin Sulasdjono Sutopo Sutopo Sutrisno, Achmad Tarigan, Lidia Alvionita Taufik, Moh UCUK SUYONO, YOYOK Ummah, Kholifatul Wahyudi, Mohammad Arif Walujo, Christian Rico Wijaya, Radar Yudha Zakky, Firnanda Auliya Zamroh, Alifatul Renawati