Article Per Year (5 Year)
p-Index From 2021 - 2026
4.229
P-Index
This Author published in this journals
All Journal Jurnal IPTEK Jurnal Penelitian Pendidikan IPA (JPPIPA) Journal of Research and Technology Tibuana : Journal of Applied Industrial Engineering Jurnal INTECH Teknik Industri Universitas Serang Raya Dharma Bakti Jurnal Teknologi Jurnal Optimalisasi Jurnal Teknik Industri Terintegrasi (JUTIN) JISO : Journal of Industrial and Systems Optimization Jurnal Senopati : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Dedikasi: Jurnal Pengabdian kepada Masyarakat Prosiding Seminar Nasional Teknologi Industri Berkelanjutan JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Pengabdian Masyarakat: BAKTI KITA Jurnal Industri dan Inovasi (INVASI) Industrial & System Engineering Journals (ISEJOU) Widya Teknik
Moh. Ainul Fais
Universitas WR Supratman Surabaya
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Nursing Physics Public Health Social Sciences Transportation Other

Published : 31 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 5 Documents
Search
Journal : Industrial

 1 
Analisa Pengendalian Produk Cacat Pada Sepatu di UD. XYZ Menggunakan Metode Statistical Quality Control Moh. Ainul Fais; I. G. A. Sri Deviyanti; Silvana Mohamad; Devi Susiati
Industrial & System Engineering Journals (ISEJOU) Vol 1 No 2 (2023): ISEJOU, Vol. 1 No. 2 Juni 2023
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v1i2.452

Abstract

The progress of the shoe industry in Indonesia has encouraged small and large shoe entrepreneurs to compete in terms of quality, because consumers are very dependent on quality, so good quality control is needed in order to make consumers loyal customers. UD. XYZ is a small company that has problems with quality control so it really needs quality control using the SQC method. And the result was that UD. XYZ that the P control chart data shows that none of the 30 points are outside the control limits, so it can be concluded that the process is under control, but UD. XYZ still has to improve product quality by evaluating 4 elements (machines, people, tools, and methods).
Analisa Postur Kerja terhadap Keluhan Musculoskeletal Disorder Operator Hand Stacker Menggunakan Rapid Upper Limb Assessment di PT. AFS, Makassar Silvana Mohamad; Moh. Ainul Fais
Industrial & System Engineering Journals (ISEJOU) Vol 2 No 1 (2023): ISEJOU, Vol 2, No.1 Desember 2023
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i1.493

Abstract

Musculoskeletal Disorders is one of the injuries that workers often experience in material handling activities, namely injuries to muscles, nerves, bones, joints caused by work activities. PT. AFS as a company that focuses on catering services to serve the "airlines catering" and for the needs of companies in Makassar. A warehouse as a place to store raw materials that will continue to operate on a daily basis. In addition to the fact that the production process will continue to be connected to the warehouse, also because the raw materials that continue to come in will cause operators to continue working to organize raw materials as production supplies. An aid used to move raw materials is a hand stacker that can only be operated by one person. The use of this aid makes the operator who must be assisted by other operators to pull the hand stacker. Based on the Nordic Body Maps questionnaire, the highest pain complaints were in the lower neck, left shoulder and right shoulder. This condition is dangerous for the operator as shown by the results of RULA (score 7) with a level of category 4 (this condition is dangerous and necessary to make changes immediately).
Analisa Perbaikan Kualitas Pelayanan Menggunakan Metode Service Quality Studi Kasus (Restoran AKS) Moh. Ainul Fais; Silvana Mohamad
Industrial & System Engineering Journals (ISEJOU) Vol 2 No 2 (2024): ISEJOU, Vol 2, No 2 Juni 2024
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i2.616

Abstract

Bisnis restoran makanan atau kuliner sangat bergantung pada pelayanan pelanggan agar usaha yang dijalankan mendapatkan simpati dan kesetiaan pelanggan. Metode Service Quality adalah salah satu alat ukur untuk mengetahui kinerja pelayanan yang telah diberikan oleh pegawai terhadap pelanggan, sehingga pemilik usaha mampu mengevaluasi dengan tepat komponen pelayanan yang mana harus diperbaiki. Dimensi dalam Service Quality adalah tangibles, reliability, responsiveness, assurance, dan empathy, dari kelima dimensi tersebut kita mampu mengetahui kinerja dari pelayanan yang mana harus diperbaiki. Penelitian ini dilakukan pada restoran AKS yang dimana restoran ini mengalami penurunan pesanan perhari dikarenakan semenjak selesai pandemi Covid-19 berganti pengelolahan dan mengakibatkan pelayanan yang diberikan kurang maksimal. Sehingga tujuan dari penelitian ini adalah untuk mengetahui komponen pelayanan yang harus diperbaiki pada restoran AKS. Hasil olah data menunjukkan ada 6 atribut yang mendapatkan nilai negatif yaitu pada atribut X1, X2, X4, X10, X13, dan X15 sehingga restoran AKS perlu melakukan evaluasi atau perbaikan kualitas pelayanan. Sehingga restoran AKS mampu mendapatkan hasil penjualan yang optimal dan mampu ikut serta untuk mendapatkan persaingan dalam bisnis restoran makanan yang semakin ketat. Kata Kunci: Kinerja Pelayanan, Kualitas Pelayanan Pelanggan, Kuliner, Service Quality
Analisa Postur Kerja terhadap Keluhan Musculoskeletal Disorder Operator Hand Stacker Menggunakan Rapid Upper Limb Assessment di PT. AFS, Makassar Mohamad, Silvana; Fais, Moh. Ainul
Industrial & System Engineering Journals (ISEJOU) Vol. 2 No. 1 (2023): ISEJOU, Vol 2, No.1 Desember 2023
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i1.493

Abstract

Musculoskeletal Disorders is one of the injuries that workers often experience in material handling activities, namely injuries to muscles, nerves, bones, joints caused by work activities. PT. AFS as a company that focuses on catering services to serve the "airlines catering" and for the needs of companies in Makassar. A warehouse as a place to store raw materials that will continue to operate on a daily basis. In addition to the fact that the production process will continue to be connected to the warehouse, also because the raw materials that continue to come in will cause operators to continue working to organize raw materials as production supplies. An aid used to move raw materials is a hand stacker that can only be operated by one person. The use of this aid makes the operator who must be assisted by other operators to pull the hand stacker. Based on the Nordic Body Maps questionnaire, the highest pain complaints were in the lower neck, left shoulder and right shoulder. This condition is dangerous for the operator as shown by the results of RULA (score 7) with a level of category 4 (this condition is dangerous and necessary to make changes immediately).
Analisa Perbaikan Kualitas Pelayanan Menggunakan Metode Service Quality Studi Kasus (Restoran AKS) Fais, Moh. Ainul; Mohamad, Silvana
Industrial & System Engineering Journals (ISEJOU) Vol. 2 No. 2 (2024): ISEJOU, Vol 2, No 2 Juni 2024
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/isejou.v2i2.616

Abstract

Bisnis restoran makanan atau kuliner sangat bergantung pada pelayanan pelanggan agar usaha yang dijalankan mendapatkan simpati dan kesetiaan pelanggan. Metode Service Quality adalah salah satu alat ukur untuk mengetahui kinerja pelayanan yang telah diberikan oleh pegawai terhadap pelanggan, sehingga pemilik usaha mampu mengevaluasi dengan tepat komponen pelayanan yang mana harus diperbaiki. Dimensi dalam Service Quality adalah tangibles, reliability, responsiveness, assurance, dan empathy, dari kelima dimensi tersebut kita mampu mengetahui kinerja dari pelayanan yang mana harus diperbaiki. Penelitian ini dilakukan pada restoran AKS yang dimana restoran ini mengalami penurunan pesanan perhari dikarenakan semenjak selesai pandemi Covid-19 berganti pengelolahan dan mengakibatkan pelayanan yang diberikan kurang maksimal. Sehingga tujuan dari penelitian ini adalah untuk mengetahui komponen pelayanan yang harus diperbaiki pada restoran AKS. Hasil olah data menunjukkan ada 6 atribut yang mendapatkan nilai negatif yaitu pada atribut X1, X2, X4, X10, X13, dan X15 sehingga restoran AKS perlu melakukan evaluasi atau perbaikan kualitas pelayanan. Sehingga restoran AKS mampu mendapatkan hasil penjualan yang optimal dan mampu ikut serta untuk mendapatkan persaingan dalam bisnis restoran makanan yang semakin ketat. Kata Kunci: Kinerja Pelayanan, Kualitas Pelayanan Pelanggan, Kuliner, Service Quality
Co-Authors Agung Rasmito Agus Rahmanto Bambang Purwoko Bambang Sutejo, Bambang Chusaini, Achmad Clora Widya Brilliana Dedy Kunhadi Devi Susiati Deviyanti , I Gusti Ayu Sri Deviyanti, IGA Sri Dian Retno Sari Dewi Febihapsari Firdaus, Aqfi Nur Habibi, Zidan Rifdi I Gusti Ayu Sri Deviyanti I Gusti Ayu Sri Deviyanti I Gusti Ayu Sri, Deviyanti I. G. A. Sri Deviyanti Ida Kusnawati Tjahjani Idham Halid Lahay Indung Sudarso Julius Mulyono Lapai, Yolanda Mohamad, Firmansyah Muthowif Nyoman Sri Widari Nyoman Sri Widari Pramitha, Asti Rizkiana Pratama, Ryan Adi Prayogo, LM Fandy Prihartanti, Wiwik Rahmanto , Agus Rahmanto, Agus Rapa, Imelda Cenda Rasmito, Agus Rini Oktavera Rusli Yusuf Sarifudin, Muh Ilal Shodiq , Djaffar Shodiq, Djaffar Silvana Mohamad Sri Widari, Nyoman Suhatati Tjandra Sutejo , Bambang Syahrir H, Muhammad Tabuni, Nuas Wahyu Eko cahyono Widari, Nyoman Sri Yuni Krida Sakti Yuniati , Yuyun Yuyun Yuniati