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All Journal Katalogis JURNAL MANAJEMEN MOTIVASI Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ilmu Perbankan dan Keuangan Syariah IJORER : International Journal of Recent Educational Research Tadulako International Journal of Applied Management (TaJAM) Research Horizon
Syahir Natsir
Fakultas Ekonomi Universitas Tadulako
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Influence of Service Quality and Work Discipline on Inpatient Satisfaction at Kabelota Donggala Regional Hospital Izzah, Nurul; Natsir, Syahir; Hasanuddin, Bakri; Wirastuti, Wiri
JURNAL MANAJEMEN MOTIVASI Vol 21 No 2 (2025): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the influence of service quality and work discipline on inpatient satisfaction at Kabelota Donggala Regional Hospital. Using a quantitative approach with a sample of 47 inpatients, data were collected through questionnaires and analyzed using multiple linear regression. The results indicate that both service quality and work discipline have a positive and significant impact on patient satisfaction, both partially and simultaneously. The findings highlight the importance of maintaining professional healthcare services to improve patient satisfaction and inform future strategies for hospital service enhancement.
The Effect of Work Motivation and Job Satisfaction on Service Quality Among Employees of the Bulili Community Health Center, Palu City Lovita , Sherly; Natsir, Syahir; Wahyuni Adda, Harnida; Ega Nugraha, Mohammad
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8839

Abstract

This study examines the effect of work motivation and job satisfaction on service quality at the Bulili Community Health Center, Palu City. The research addresses issues related to suboptimal service quality influenced by human resource factors. A quantitative approach with multiple linear regression analysis was applied to 83 respondents using questionnaires. The results show that work motivation and job satisfaction have a positive and significant effect, both partially and simultaneously, on service quality. The model explains 33% of the variance in service quality. These findings imply that enhancing employee motivation and job satisfaction is essential to improve service quality in public health services effectively. Keywords: Work Motivation, Job Satisfaction, Service Quality, Public Health Services, Employee Performance, Community Health Center, Human Resource Management  
The Influence of Transformational Leadership and Work Motivation on Employee Performance at PT Bank Sulteng Palu Yapi, Stipi; Natsir, Syahir; Hasanuddin, Bakri; Murad, Moh Ali
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8842

Abstract

Based on the results of research using a quantitative approach to 49 respondents of PT Bank Sulteng Palu employees, it can be concluded that transformational leadership does not have a significant effect on employee performance, while work motivation has a positive and significant effect on employee performance. Simultaneously, both variables have a significant effect on performance, indicating that work motivation has a dominant role in improving employee performance, while the application of transformational leadership needs to be further strengthened in order to provide a more optimal positive influence in supporting the achievement of organizational performance. Keywords: Transformational Leadership; Work Motivation;  Employee Performance Bank Sulteng Palu
Person–Job Fit and Work Stress on Employee Job Satisfaction Through Work Motivation: A Study of Employees at UPT Puskesmas Dapurang Nur Aqsa; Rosanty, Niluh Putu Evvy; Natsir, Syahir; Murad, Moh. Ali
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8956

Abstract

This study examines the effects of person–job fit and work stress on job satisfaction, with work motivation as a mediator, among employees at UPT Puskesmas Dapurang. Using a quantitative survey, data were collected through five-point Likert-scale questionnaires and analyzed using PLS-SEM. The findings show that person–job fit positively affects work motivation and job satisfaction, while work stress negatively affects both. Work motivation positively influences job satisfaction and mediates the effects of person–job fit and work stress. Therefore, improving job fit and managing work stress are important for enhancing employee motivation and job satisfaction. Keywords: Person-Job Fit; Work Stress; Work Motivation; Job Satisfaction; Partial Least Squares (PLS)
Pengaruh Pengaruh Soft Skill dan Hard Skil Mahasiswa Terhadap Kesiapan Kerja di Era Revolusi Industri 4.0 Fadia Kasim; Andi Indriani Ibrahim; Syahir Natsir; Buntuang, Pricylia Chintya Dewi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9159

Abstract

This study examines the influence of soft skills and hard skills on students’ work readiness in the Industrial Revolution 4.0 era. Using a quantitative approach, data were collected from 184 Management students at Tadulako University and analyzed through bootstrapping-based multiple regression. The findings reveal that soft skills and hard skills have positive and significant effects on work readiness, both partially and simultaneously, with a contribution of 43.5%. Hard skills are the more dominant predictor. These results suggest that universities should strengthen both soft and hard skills through integrated curriculum development. Keywords: Soft Skills; Hard Skills; Work Readiness; Industrial Revolution 4.0
Co-Authors Adfiyani Fadjar Adfiyani Fadjar Andi Indriani Ibrahim Apriliati, Rulya Awwab, Ashril Bakri Hasanuddin Dahlan, Mardiana Djibran, Moch Aedil Djufri, Muhammad Rifaldi Ega Nugraha, Mohammad Eko Kenang Hari Purnama Ernawaty Ernawaty Fadia Kasim Faruq A. H. Lamusa Fitri Sari Ningsih Harnida Wahyuni Adda Hasanudin, Bakri Hedriel Setiawan Idris Idris Idris Idris Indriani Ibrahim, Andi IRA NURIYA SANTI IZZAH, NURUL KORNELIUS, YOBERTH Lina Mahardiana Lovita , Sherly Miru, Sulaiman Moh. Ali Murad Muzakir Niluh Putu Evvy Rossanty Nur Aqsa Pantih, Suwardhi Pratiwi Munthe, Julyandani Pricylia Chintya Dewi Buntuang Putranto, Bayu Reza Hadi Rahmadi, Rahadian Restutanti Borman, Restutanti Risnawati Risnawati Risnawati Robi Rosanty, Niluh Putu Evvy Rudy Gosal Safi’i, Ahmad Salahudin Salahudin Shilvyana Sugyarso Sulaeman Miru Wahyuni Adda, Harnida Wiri Wirastuti Yapi, Stipi