Article Per Year (5 Year)
p-Index From 2021 - 2026
3.6
P-Index
This Author published in this journals
All Journal Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik LEGAL BRIEF Jurnal Kolaboratif Sains Public Policy Journal Innovative: Journal Of Social Science Research Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jambura Journal of Administration and Public Service AMMA : Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat dan Riset Pendidikan Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik EDUJAVARE: International Journal of Educational Research WATHAN: Jurnal Ilmu Sosial dan Humaniora aktivisme: Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Wissen: Jurnal Ilmu Sosial dan Humaniora Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Journal of Creative Power and Ambition (JCPA) Journal of Publicness Studies Perspektif Administrasi Publik dan hukum
Pakaya, Rahmatia
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 27 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 27 Documents
Search

 1   2   3 
Efektivitas Pelaksanaan Program Sembako di Desa Tapadaka Satu Kecamatan Dumoga Tenggara Kabupaten Bolaang Mongondow Provinsi Sulawesi Utara Telsa Paputungan; Irawaty Igirisa; Rahmatia Pakaya
Perspektif Administrasi Publik dan hukum Vol. 3 No. 2 (2026): April: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i2.992

Abstract

This research aims to analyze the effectiveness of the implementation of the staple food assistance program in Tapadaka Satu Village, Dumoga Tenggara Sub-district, Bolaang Mongondow Regency, Sulawesi Utara Province. The main sub-focus of this research includes five aspects of effectiveness measurement proposed by Sutrisno (2018), namely: (1) program understanding, (2) target accuracy, (3) timeliness, (4) achievement of objectives, and (5) real change. This research employs a qualitative, descriptive research approach. Data collection techniques include interviews, observation, and documentation. The results indicate that the implementation of the staple food assistance program in Tapadaka Satu Village has not been fully effective. In terms of program understanding, socialization has been conducted by the Social Affairs Office and village government, but some beneficiary families still do not fully understand the program’s mechanisms, rights, and obligations. In target accuracy, discrepancies in beneficiary data persist due to changing socio-economic conditions and the suboptimal updating of DTSEN data. In timeliness, assistance distribution generally follows the mechanism, but delays in fund disbursement still occur. In achieving objectives, the program helps reduce beneficiary families’ food expenditure burden, although delays affect results. Lastly, real change remains limited, short-term, and has not significantly improved community welfare.
Kinerja Pelayanan di Dinas Pemberdayaan Perempuan dan Perlindungan Anak Kabupaten Gorontalo dalam Menangani Kasus Kekerasan terhadap Anak Nandita Filaria Haridji; Sri Yulianty Mozin; Rahmatia Pakaya
WISSEN : Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 2 (2026): Mei : WISSEN : Jurnal Ilmu Sosial dan Humaniora
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/wissen.v4i2.1636

Abstract

This study aims to examine the service performance of the Women’s Empowerment and Child Protection Agency (DPPPA) of Gorontalo Regency in handling cases of violence against children. The study focuses on addressing the service performance from several aspects; (a) productivity, (b) service quality, (c) responsiveness, (d) responsibility, and € accountability. This study was conducted based on the persistently high number of cases of violence against children, which require effective, responsive, and accountable public service handling from the local government. This study employed a qualitative method with a descriptive approach. Data collection techniques included observation, interviews, and documentation, while data analysis used the Miles and Huberman model, consisting of data reduction, data display, and conclusion drawing. The findings indicate that service productivity is fairly good, as reflected in a clear case-handling flow, though it remains constrained by limited human resources and cross-sector coordination. Service quality is considered positive in terms of empathetic attitudes and the availability of private service spaces; however, the quality of physical facilities and the availability of professional personnel still need improvement. Officers’ responsiveness is relatively quick at the initial stage, but follow-up information on cases is not consistently provided. Responsibility for implementing procedures is in accordance with standard operating procedures, although completion times are often lengthy. Meanwhile, administrative accountability functions well, but the transparency of information to victims still needs to be strengthened.
Penguatan Pemberian Pelayanan Prima Bagi Aparatur Desa Taluduyu Kecamatan Buntulia Kabupaten Pohuwato Alfiyah Agussalim; Rahmatia Pakaya; Abdul Mukhlis Akuba
AMMA : Jurnal Pengabdian Masyarakat Vol. 4 No. 11 : Desember (2025): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Excellent service is one of the important aspects in improving the quality of life of the community, especially in public services at the village government level. This community service activity aims to improve the quality of public services in Taluduyunu Village and encourage active community participation in the service process, thereby creating transparency and public accountability. The method used in this service is to provide reinforcement in the form of education to all Taluduyunu Village government officials about the importance of excellent service to the community. Community service activities in Taluduyunu Village, Buntulia District, Pohuwato Regency, through several stages, starting from direct observation in the field to analyze needs, preparation of educational materials, implementation of service, to reporting the results of service. From the results of this service activity, it is hoped that it can increase the understanding and skills of Taluduyunu Village government officials, Buntulia District, Pohuwato Regency in providing fast, accurate, and quality services, as well as encouraging active community participation in village development. In addition, through this service program it is hoped that it can become a pilot model for other villages to improve the quality of public services through the provision of excellent and quality services.
Inclusive Driver's License Service Model Based on the Needs of Local Communities Akbar Rizky Pratama Mohamad; Sri Yulianty Mozin; Rahmatia Pakaya
Public Policy Journal Vol 7, No 1 (2026)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v7i1.3208

Abstract

The research analyzed the implementation of Driver's License services at the Gorontalo City Police. The research uses a qualitative approach of case studies through in-depth interviews, observations, and document analysis, data is analyzed thematically based on the dimensions of individual, group, and social well-being (Anderson et al. 2013). The results of the study showed that there was a gap between Standard Operating Procedures and field practices, characterized by inconsistencies in service times, irregular queues, fraudulent practices, lack of assistance for vulnerable groups, and limited disability-friendly facilities. This condition has an impact on increasing individual stress and dissatisfaction, inequality of access between groups, and declining public trust in service institutions. Based on these findings, this study formulated an Ideal Model of Well-Being & Public Value-Based Driver's License Services (Fathya et al., 2025), which integrates: (1) procedural transparency and accountability; (2) equality and inclusivity of access, including for persons with disabilities and vulnerable groups; (3) responsiveness and empathy of officers; (4) a fair queue system and free of trade intervention; and (5) collaboration with social organizations as mediators of community needs. This model emphasizes that the quality of services is not only measured by operational efficiency, but also by its ability to generate public value in the form of access justice, citizen satisfaction, and strengthening trust between the state and society. This research contributes to expanding the application of transformative approaches in the context of public services at the local level
From Service Quality to Public Trust: Procedural Justice in Frontline Police Services Habib Awuliya Nani; Alexande Badjuka; Alfiah Agussalim; Yanti Anet; Rahmatia Pakaya; Yakob Noho Nani
Journal of Creative Power and Ambition (JCPA) Vol. 4 No. 01 (2026): Journal of Creative Power and Ambition (JCPA)
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/jcpa.v4i01.1190

Abstract

In the context of contemporary public administration, service quality is no longer understood solely as a matter of administrative efficiency or procedural compliance, but as a relational process that shapes citizens' experiences of the state itself. The purpose of this study is to examine how procedural justice shapes citizens' trust in frontline police services at the Gorontalo Regional Police Service Center (SPKT), Indonesia. This study employed a qualitative mechanism-based case study method, with data collected through in-depth interviews, observation, and document analysis. The findings suggest that trust is shaped less by the speed of service than by fairness of treatment, clarity of procedures, consistency of interactions, and visible complaint handling. This study identifies an administrative legitimacy gap and argues that police service quality should be understood as justice-based service legitimacy, not merely administrative performance.
Analisis Kepemimpinan, Kecerdasan Emosional, dan Kualitas Pelatihan dalam Meningkatkan Efektivitas Pengambilan Keputusan dan Kinerja Personel Kepolisian Rahmatia Pakaya; Nur Fadli Umar; Nurifana Umar
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 3 No. 2 (2026): Mei: Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v3i2.1690

Abstract

The effectiveness of public organizations is strongly influenced by leadership quality and employee productivity. Effective leadership plays a crucial role in directing, supervising, and motivating members to achieve organizational goals optimally. This study aims to analyze public sector leadership practices at the Limboto Sector Police Office (Polsek Limboto) by focusing on four key aspects: decision-making, communication, supervision, and motivation. A descriptive qualitative approach was employed to gain an in-depth understanding of leadership implementation within the police organization. Research data were collected through observation, interviews, and documentation and analyzed using the data analysis model developed by Miles, Huberman, and Saldana. The findings indicate that the Head of Polsek Limboto applies an effective democratic leadership style that encourages member participation in organizational processes. Decision-making is conducted by considering input from personnel, while two-way communication enables the accommodation of aspirations and fosters harmonious working relationships. Furthermore, supervision is carried out in a disciplined yet persuasive manner and is supported by the consistent implementation of a reward and punishment system. This leadership approach has been proven to positively influence both the quality and quantity of personnel performance, thereby supporting the effective and sustainable achievement of organizational goals within the police institution.
Implementation of the Family Hope Program (PKH) in Supporting Community Access to Education in Botuboluo Village, Biluhu District, Gorontalo Regency Acun H. Tooli; Yakob Noho Nani; Rahmatia Pakaya
EDUJAVARE: International Journal of Educational Research Vol. 4 No. 01 (2026): EDUJAVARE: International Journal of Educational Research
Publisher : CV. Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/edujavare.1283

Abstract

This study examines the implementation of the Family Hope Program (PKH) in supporting community access to education in Botuboluo Village, Biluhu District, Gorontalo Regency. Poverty remains a major social issue in Indonesia, limiting people’s access to basic needs, particularly education and health services. Therefore, PKH was implemented as a conditional cash transfer program to improve the welfare of poor households and increase access to education. The purpose of this study was to analyze the planning, implementation, and evaluation of PKH management in supporting educational access for beneficiary families. This research employed a qualitative approach using primary and secondary data obtained through interviews, observation, and documentation. Informants included village government officials, PKH facilitators, and beneficiary families. Data were analyzed using qualitative data reduction, display, and conclusion drawing techniques. The findings revealed that PKH implementation in Botuboluo Village has contributed positively to improving school attendance, educational access, and community welfare. However, several challenges remain, including inaccuracies in beneficiary targeting, limited coordination, administrative constraints, and the potential dependency of beneficiaries on social assistance. The study concludes that the effectiveness of PKH is influenced by the integration of formal data systems, local social validation, implementation capacity, and continuous monitoring mechanisms.
Fulfilling of the Right of Persons with Disabilities to Improve the Quality of Educational Services in The Province Of Gorontalo Alfiyah Agussalim; Rahmatia Pakaya; Abdul Mukhlis Akuba
LEGAL BRIEF Vol. 15 No. 2 (2026): Juni: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v15i2.1639

Abstract

As stated in the Decree of the Minister of State Apparatus Empowerment Number 63 of 2003 concerning General Guidelines for the Implementation of Public Services, the implementation of public services adheres to the principle of equal rights where there should be no discrimination in public services, including in this case for people with disabilities. To fulfill the rights of people with disabilities in educational services, the Gorontalo Provincial Government issued Governor Regulation Number 41 of 2015 concerning the Implementation of Inclusive Education in Gorontalo Province. This study aims to analyze efforts to fulfill the rights of people with disabilities, especially in the field of primary and secondary education in Gorontalo Province with a comparative approach between theory, previous research and research results. The results of this study indicate that one of the efforts made by the government is through inclusive education, but in its implementation there are still various obstacles, such as limited human resources (Special Education Teachers and Psychologists), limited employment opportunities for SLB graduates, the absence of special scholarships and lack of parental awareness to send children with special needs to school.
Implementasi Kebijakan Penurunan Stunting Di Tingkat Desa: Analisis Perencanaan, Implementasi dan Evaluasi Desa Miyambanga Timur Sofyan Noho; Yakob Noho Nani; Sri Yulianty Mozin; Asna Aneta; Rahmatia Pakaya
WATHAN: Jurnal Ilmu Sosial dan Humaniora Vol 3 No 2 (2026): WATHAN: Jurnal Ilmu Sosial dan Humaniora
Publisher : Fanshur Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71153/wathan.v3i2.555

Abstract

Studi ini meneliti mengapa kebijakan pengurangan stunting yang dirancang dengan baik seringkali gagal menghasilkan hasil yang konsisten di tingkat lokal. Menggunakan pendekatan deskriptif-analitis kualitatif, penelitian ini menyelidiki implementasi kebijakan dalam konteks desa, dengan fokus pada keterkaitan antara perencanaan, implementasi, dan evaluasi. Temuan menunjukkan bahwa kebijakan beroperasi secara administratif tetapi kurang berdampak substantif karena proses yang terfragmentasi: perencanaan kurang kontekstual, implementasi dibatasi oleh koordinasi yang lemah dan kapasitas relasional yang terbatas, dan evaluasi gagal berfungsi sebagai mekanisme pembelajaran. Kesenjangan ini menunjukkan bukan kegagalan yang terisolasi, tetapi kerusakan sistemik dalam integrasi kebijakan. Studi ini berkontribusi pada literatur dengan memperkenalkan konsep ketidaksesuaian kebijakan-implementasi , menyoroti ketidakselarasan antara desain kebijakan normatif dan kapasitas operasional. Hal ini menantang model implementasi linier dan administratif dan menyerukan pergeseran menuju sistem tata kelola yang relasional, adaptif, dan berbasis pembelajaran. Temuan memberikan wawasan yang lebih luas tentang kegagalan tata kelola dalam kebijakan sosial yang kompleks di luar konteks stunting.
PENGAMBILAN KEPUTUSAN DALAM PELAYANAN SKCK BERBASIS DIGITAL DI POLRESTA GORONTALO KOTA Leony Maramis; Raykhan Maramis; Rahmatia Pakaya
Jambura Journal of Administration and Public Service Vol 6, No 2 (2026): Volume 6 Nomor 2 April 2026
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jjaps.v6i2.38563

Abstract

ABSTRAK Keterangan Catatan Kepolisian (SKCK) berbasis digital di Polresta Gorontalo Kota. Penelitian ini menggunakan pendekatan kualitatif dengan jenis deskriptif. Informan dalam penelitian ini berjumlah 20 orang yang terdiri dari masyarakat, operator pelayanan SKCK, dan Kaurryamin yang dipilih secara purposive. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi, dengan uji keabsahan data menggunakan triangulasi. Analisis data menggunakan model interaktif dari Matthew B. Miles dan A. Michael Huberman. Hasil penelitian menunjukkan bahwa pengambilan keputusan dalam pelayanan SKCK telah mengalami transformasi dari berbasis manual menuju berbasis sistem digital yang terintegrasi. Keputusan tidak lagi didominasi oleh petugas, melainkan ditentukan oleh sistem aplikasi yang memproses dan memverifikasi data pemohon secara otomatis (system-driven decision). Integrasi data dengan instansi lain meningkatkan objektivitas dan akurasi keputusan, namun kendala teknis seperti gangguan aplikasi dan jaringan serta rendahnya literasi digital masyarakat masih memengaruhi efektivitas pelayanan. Penelitian ini menegaskan bahwa digitalisasi tidak hanya meningkatkan efisiensi pelayanan publik, tetapi juga mengubah mekanisme pengambilan keputusan menjadi berbasis data dan sistem.
Co-Authors Abdul Mukhlis Akuba Abdul Mukhlis Akuba Abdurahman, Sustri Acun H. Tooli Adam Abas Adinda Pratiwi Maliki Agussalim, Alfiyah Akbar Rizky Pratama Mohamad Akuba, Abdul Mukhlis Alexande Badjuka Alexander H. Badjuka Alfiah Agussalim Alfiyah Agussalim Alfridho Musa Alya Febriliya Usman Anggun Mokodompit Asna Aneta Astri Hasniyantri Lanio Cehlsi Olivia Katili Dea Ayu Lestari Djaba, Aulia Djafar, Nazwa Dita Dwi Indah Yuliani Solihin Dwi Sasmindar Fadillah Abdullah Fardan Rumampuk Fatmawati Latif Fatralisa D. Pulanding Fitria Nur Amalia Ismail Habib Awuliya Nani Hadidjah Hasan Haikal Supu Halid, Intan Juleyka Hiola, Fharel Putra Hulinggi, Pebriyanto A. Indriyani Lumentut Intan Nur’Ain Sako Irawaty Igirisa Irmawati Aripin Jelita Jelifer Darise Juriko Abdussamad Khairunnisa Ahmad Khoirullah Lapasau Latuba, Mirawati Leony Maramis Lhiiyawati Molamahu Maya Anggraini Meylis Rasid Moh Al Rizky K. Ali Moh Nabil U.S Tuki Moh Prayuda Sampara Mohamad Iqshal Botutihe Mozin, Sri Yulianty Muhammad Fajri Sulhandi Nadila Liputo Nafisya Datau Najwa Safana Nandita Filaria Haridji Ni Made Amanda Nur Fadli Umar Nurferawati Ntelu Nurifana Umar Nurkamiden, Dwi Rahmatia Nurul Khikmah Nurul Nazwa Noho Ralda Ivanka A. Labino Raykhan Maramis Rini Ramadhani Rizky Ayulia Sari Romy Tantu Selvia Ningsi Panigoro Siti Sabrina Kadir Sitti Miskayatul Jannah Sitti Warda Syarif Sofyan Noho Tantu, Romi Telsa Paputungan Tiara Kasih Salihi Umar, Suci Novia Utami Septiyani Dumbela Vanda Imelda Patuti Winda Septiyani Pahude Wulandari Putri Radjak Yacob Noho Nani Yakob Noho Nani Yakob Noho Nani Yanti Anet Yanti Aneta Yunus, Resmiyati Zaskia Shalwa Lawani Zubaidah Mahmud