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All Journal Jurnal Pekommas Jurnal Public Policy Journal I La Galigo : Public Administration Journal PRAJA: Jurnal Ilmiah Pemerintahan PINISI Discretion Review Jurnal Andi Djemma I Jurnal Pendidikan Journal Publicuho Jurnal To Ciung : Jurnal Ilmu Hukum
Kasmad Kamal
Universitas Andi Djemma
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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INOVASI PELAYANAN ADMINISTRASI MELALUI WHATSAPP (PANDAWA) PADA BPJS KESEHATAN KOTA PALOPO Kamal, Kasmad; Drajat, Zakiah; Syah, Syahiruddin
PRAJA: Jurnal Ilmiah Pemerintahan Vol 13 No 1 (2025): Februari 2025
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v13i1.1830

Abstract

This research was carried out at BPJS Health Palopo City, which aims to find out how PANDAWA service innovation is implemented at BPJS Health Palopo City, using the theory of innovation characteristics according to Rogers in Sukarmin (2020), namely (1) Relative adventage or relative advantage, (2) Compatibility or suitability, (3) Complexity or complexity, (4) Trialability or ability to be tried, and (5) Observability or ease of observation. The type of research used is a descriptive method with a qualitative approach. The results of this research show that the PANDAWA service innovation at BPJS Health Palopo City has been successful, which can be seen from the five indicators used in this research, that the PANDAWA service innovation has relative advantages, where people who use this service can do so only via smartphone. without waiting in line at the office, then it is in line with the needs of people who want to provide services quickly, then the complexity only arises from technical problems in using PANDAWA services, namely network problems, then the ability to try has provided benefits for the community in using PANDAWA services, and finally ease of observation where the community is very It's easy to use this PANDAWA service.
INOVASI PELAYANAN ADMINISTRASI MELALUI WHATSAPP (PANDAWA) PADA BPJS KESEHATAN KOTA PALOPO Kamal, Kasmad; Drajat, Zakiah; Syah, Syahiruddin
PRAJA: Jurnal Ilmiah Pemerintahan Vol 13 No 1 (2025): Februari 2025
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v13i1.1830

Abstract

This research was carried out at BPJS Health Palopo City, which aims to find out how PANDAWA service innovation is implemented at BPJS Health Palopo City, using the theory of innovation characteristics according to Rogers in Sukarmin (2020), namely (1) Relative adventage or relative advantage, (2) Compatibility or suitability, (3) Complexity or complexity, (4) Trialability or ability to be tried, and (5) Observability or ease of observation. The type of research used is a descriptive method with a qualitative approach. The results of this research show that the PANDAWA service innovation at BPJS Health Palopo City has been successful, which can be seen from the five indicators used in this research, that the PANDAWA service innovation has relative advantages, where people who use this service can do so only via smartphone. without waiting in line at the office, then it is in line with the needs of people who want to provide services quickly, then the complexity only arises from technical problems in using PANDAWA services, namely network problems, then the ability to try has provided benefits for the community in using PANDAWA services, and finally ease of observation where the community is very It's easy to use this PANDAWA service.
INOVASI PELAYANAN ADMINISTRASI MELALUI WHATSAPP (PANDAWA) PADA BPJS KESEHATAN KOTA PALOPO Kamal, Kasmad; Drajat, Zakiah; Syah, Syahiruddin
PRAJA: Jurnal Ilmiah Pemerintahan Vol 13 No 1 (2025): Februari 2025
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v13i1.1830

Abstract

This research was carried out at BPJS Health Palopo City, which aims to find out how PANDAWA service innovation is implemented at BPJS Health Palopo City, using the theory of innovation characteristics according to Rogers in Sukarmin (2020), namely (1) Relative adventage or relative advantage, (2) Compatibility or suitability, (3) Complexity or complexity, (4) Trialability or ability to be tried, and (5) Observability or ease of observation. The type of research used is a descriptive method with a qualitative approach. The results of this research show that the PANDAWA service innovation at BPJS Health Palopo City has been successful, which can be seen from the five indicators used in this research, that the PANDAWA service innovation has relative advantages, where people who use this service can do so only via smartphone. without waiting in line at the office, then it is in line with the needs of people who want to provide services quickly, then the complexity only arises from technical problems in using PANDAWA services, namely network problems, then the ability to try has provided benefits for the community in using PANDAWA services, and finally ease of observation where the community is very It's easy to use this PANDAWA service.
TINJAUAN KRONOLOGIS TERHADAP KEJAHATAN PERJUDIAN SABUNG AYAM DI KECAMATAN BASSE SANGTEMPE UTARA KABUPATEN LUWU Salmi, Salmi; Rahman Nur, Abdul; Kamal, Kasmad; Bakar, Abu
PRAJA: Jurnal Ilmiah Pemerintahan Vol 13 No 1 (2025): Februari 2025
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v13i1.1854

Abstract

This research aims to determine the factors that cause cockfighting gambling crimes to occur in the Bastem Police jurisdiction and to determine efforts to overcome cockfighting gambling crimes that occur in North Basse Sangtempe District, Luwu Regency. This research was conducted in North Basse Sangtempe District, Luwu Regency by selecting the agency related to this case, namely in the jurisdiction of the Bastem Police. The data collection methods used were the Interview Method and Documentation Method, then the data obtained was analyzed descriptively qualitatively to reveal the expected results. The results of the research show that the factors that cause the crime of cockfighting gambling are habits or hobbies, environmental or cultural factors, economic factors, as well as weak religious education and law enforcement. Efforts to overcome the crime of cockfighting gambling are taken through preventive measures carried out by the police by providing legal education to the community and increasing supervision, then through repressive efforts by carrying out raids, arrests and conducting investigations.
TINJAUAN KRONOLOGIS TERHADAP KEJAHATAN PERJUDIAN SABUNG AYAM DI KECAMATAN BASSE SANGTEMPE UTARA KABUPATEN LUWU Salmi, Salmi; Rahman Nur, Abdul; Kamal, Kasmad; Bakar, Abu
PRAJA: Jurnal Ilmiah Pemerintahan Vol 13 No 1 (2025): Februari 2025
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v13i1.1854

Abstract

This research aims to determine the factors that cause cockfighting gambling crimes to occur in the Bastem Police jurisdiction and to determine efforts to overcome cockfighting gambling crimes that occur in North Basse Sangtempe District, Luwu Regency. This research was conducted in North Basse Sangtempe District, Luwu Regency by selecting the agency related to this case, namely in the jurisdiction of the Bastem Police. The data collection methods used were the Interview Method and Documentation Method, then the data obtained was analyzed descriptively qualitatively to reveal the expected results. The results of the research show that the factors that cause the crime of cockfighting gambling are habits or hobbies, environmental or cultural factors, economic factors, as well as weak religious education and law enforcement. Efforts to overcome the crime of cockfighting gambling are taken through preventive measures carried out by the police by providing legal education to the community and increasing supervision, then through repressive efforts by carrying out raids, arrests and conducting investigations.
ANALISIS HUKUM TERHADAP PENGAWASAN PEMBERIAN IZIN PENYELENGGARAAN REKLAME DI KOTA PALOPO Ayub Kasim; Kasmad Kamal
Jurnal To Ciung : Jurnal Ilmu Hukum Vol 4, No 1 (2024): Vol 4, No 1 (2024)
Publisher : Universitas Andi Djemma

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan izin penyelenggaraan reklame dan untuk mengetahui faktor apa yang mempengaruhi pelayanan perizinan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Palopo. Penelitian ini dilakukan di Kantor Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Palopo, penelitian ini adalah penelitian lapangan dengan pendekatan Normatif-Empiris dan data yang dihasilkan adalah deskriptif dengan yang diperoleh langsung dari subjek sebagai sumber pertama. Penelitian yang dilakukan untuk analisis hukum terhadap pengawasan pemberian izin penyelenggaraan reklame di Kota Palopo adalah agar tercapainya pengawasan pemberian izin penyelenggaraan reklame yang baik dan tertib. Pelaksanaan izin penyelenggaraan reklame berdasarkan Peraturan Walikota Palopo Nomor 16 Tahun 2018 tentang Izin Penyelenggaraan Reklame, maksud dan tujuan perizinan, ruang lingkup, perizinan reklame, penyelenggaraan reklame, kewajiban dan larangan penyelenggara reklame, pencabutan izin, bangunan reklame di lokasi yang dikuasai/milik Pemerintah Daerah, Pengendalian, Pengawasan, dan Penertiban. Faktor yang mempengaruhi pelayanan perizinan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Palopo yaitu faktor pendukung, dan faktor penghambat.
Constraining Autonomy: How Bureaucratic Dysfunctions Impede Regional Financial Independence in a Decentralized Indonesia Kamal, Kasmad; Darmadi, Dandi; Idrus, Iqbal Aidar
Journal Public Policy Vol 11, No 3 (2025): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i3.11776

Abstract

This research aims to analyze how bureaucratic pathology serves as a fundamental impediment to the realization of regional financial independence in Indonesia. Employing a qualitative approach with a comparative case study method across six regions, enriched by international comparative analysis, this study identifies the institutional factors that systematically influence regional fiscal performance. The findings reveal five critical dimensions of dominant bureaucratic pathologies: excessive centralized control, slow budget planning processes, corruption and abuse of power, bureaucratic incompetence, and resistance to innovation. The study found that the manifestation of these pathologies varies among regions, contingent upon their level of development and governance capacity, thereby indicating the need for differentiated, rather than uniform, policy responses. International experiences from Brazil to Germany demonstrate the universality of these challenges. It is concluded that achieving genuine financial independence requires more than the mere transfer of formal authority; it necessitates the construction of a robust institutional foundation. The study recommends implementing support systems tailored to regional capacities, enhancing trans parency, promoting bureaucratic professionalism, and establishing citizen engagement mechanisms to build effective and accountable subnational governance, drawing lessons from successful reforms in countries such as Estonia and Rwanda.
Constraining Autonomy: How Bureaucratic Dysfunctions Impede Regional Financial Independence in a Decentralized Indonesia Kamal, Kasmad; Darmadi, Dandi; Idrus, Iqbal Aidar
Journal Public Policy Vol 11, No 3 (2025): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i3.11776

Abstract

This research aims to analyze how bureaucratic pathology serves as a fundamental impediment to the realization of regional financial independence in Indonesia. Employing a qualitative approach with a comparative case study method across six regions, enriched by international comparative analysis, this study identifies the institutional factors that systematically influence regional fiscal performance. The findings reveal five critical dimensions of dominant bureaucratic pathologies: excessive centralized control, slow budget planning processes, corruption and abuse of power, bureaucratic incompetence, and resistance to innovation. The study found that the manifestation of these pathologies varies among regions, contingent upon their level of development and governance capacity, thereby indicating the need for differentiated, rather than uniform, policy responses. International experiences from Brazil to Germany demonstrate the universality of these challenges. It is concluded that achieving genuine financial independence requires more than the mere transfer of formal authority; it necessitates the construction of a robust institutional foundation. The study recommends implementing support systems tailored to regional capacities, enhancing trans parency, promoting bureaucratic professionalism, and establishing citizen engagement mechanisms to build effective and accountable subnational governance, drawing lessons from successful reforms in countries such as Estonia and Rwanda.
Transparansi Informasi Pelayanan Badan Penyelenggara Jaminan Sosial BPJS Kesehatan Kota Palopo Nurimansjah, Ris Akril; Kamal, Kasmad Kamal
Journal I La Galigo : Public Administration Journal Vol. 5 No. 1 (2022): Journal I La Galigo : Public Administration Journal, April 2022
Publisher : Universitas Andi Djemma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35914/ilagaligo.1140

Abstract

Transparansi Informasi Pelayanan Badan Penyelenggara Jaminan Sosial BPJS Kesehatan Kota Palopo. Penelitian ini bertujuan untuk mengetahui transparansi informasi pelayanan di Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan Kota Palopo. Penelitian ini dilaksanakan di Kelurahan Tompotikka  Kecamatan Wara, Kota Palopo dan dilaksanakan pada bulan Februari 2020. Alasan pemilihan lokasi penelitian tersebut  karena berdasarkan pengamatan di sekitar Kelurahan Tompotikka masih ada kendala yang dihadapi masyarakat perihal kartu BPJS. Dalam penelitian ini yang menjadi populasi yaitu masyarakat Kec. Wara khususnya Kelurahan Tompotikka yang membutuhkan  pelayanan BPJS selama bulan Januari 2020. Dengan jumlah populasi sebanyak 490 untuk  dan jumllah sampel 83 0rang dengan menggunakan teknik random sampling. Hasil penelitian dengan menggunakan 5 indikator Transparansi yakni keterbukaan dalam hal rapat, keterbukaan informasi, keterbukaan prosedur, keterburkaan register, dan keterbukaan dalam menerima peran serta masyarakat, disimpulkan bahwa tanggapan responden terhadap Transparansi informasi pelayanan BPJS Kesehatan Kota Palopo dikatakan baik. Akan tetapi, perlu untuk lebih ditingkatkan agar kiranya masyarakat benar-benar merasa puas terhadap pelayanan yang diberikan oleh pihak BPJS Kesehatan Kota Palopo tersebut.
Quality of Public Service at Bara Permai Health Center, Palopo City Syah, Syahiruddin; Rhamadan, Aldian; Kamal, Kasmad
PINISI Discretion Review Volume 5, Issue 2, March 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v5i2.31786

Abstract

The purpose of this study was to determine the quality of public services at the Bara Permai Health Center, Palopo City. To achieve this goal, qualitative methods are used with descriptive data elaboration. A data collection technique is carried out by observation, interviews and documentation using qualitative descriptive analysis techniques. The results of the research show that in terms of (1) Tangible Dimensions, the assessment of the quality of public services at the Bara Health Center in the tangible dimension shows that the quality of service is still low. This is caused by the inconvenience of the service place. The discomfort is caused by a fan that is still lacking. (2) Dimension of Reliability, the results of quality measurements carried out on the dimension of reliability show that the quality of service is good. This is due to the skill of employees in using service tools such as using computers. (3) Dimensions of Responsiveness, the assessment of service quality at the Bara Permai Health Center in the dimension of responsiveness shows that the officers in providing services have responded to all service users. The officers have also provided fast, precise, and careful service. (4) Dimension of Assurance, the assessment of service quality at Bara Permai Health Center in the dimension of assurance shows that officers in providing services have provided guarantees on time, cost and legality in services. (5) Dimensions of Empathy the assessment of service quality at the Bara Permai Health Center, the dimensions of empathy indicate that the quality of service is good. This is due to the friendliness of employees in serving the community, namely the empathetic attitude of service officers shown by giving smiles, greetings and greetings to the community when doing services.
Co-Authors Abdul Rahman Nur Abdul Rahman Nur Abu Bakar Ayub Kasim Dandi Darmadi Fachruddin, Andi Juana Faisal Faisal Fanesa Rambo, Indhy Filia Bustam Goali, Fahrul Haedar Djidar Indra Wijaya Iqbal Aidar Idrus, Iqbal Aidar Ishak Runi Ismail Ismail Karnaen, Ijul Puspitasari, Eka Putri Rahman Idris, Andi Fathur Rahman Nur, Abdul Randi Tambing Rhamadan, Aldian Ris Akril Nurimansjah Riska Firdaus Saenal Saenal Salmi Salmi Salmi Salmi Salmi Salmi, Salmi Subair, Laola Syah, Syahiruddin Syahiruddin Syah