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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Journal of Governance and Public Policy Journal of Government and Civil Society Otoritas : Jurnal Ilmu Pemerintahan Jurnal Bina Praja Kemudi Jurnal Transformative Jurnal Ilmu Pemerintahan Widya Praja Journal of Governance Innovation Jurnal Trias Politika Nakhoda: Jurnal Ilmu Pemerintahan JOELS: Journal of Election and Leadership Nakhoda: Jurnal Ilmu Pemerintahan Journal of Rural and Urban Community Empowerment Comsep : Jurnal Pengabdian Kepada Masyarakat Abdi Makarti Abdimas Indonesian Journal
Rury Febrina
Jurusan Ilmu Pemerintahan, Universitas Riau
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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EFEKTIVITAS PELAYANAN MOBILE GOVERNMENT MELALUI APLIKASI LAYANAN TUNGGU (LAGU) OLEH DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PEKANBARU TAHUN 2020-2021 Siagian, Anggi Loami; Febrina, Rury
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi I Januari - Juni 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The Layanan Tunggu Application is an application made to make it easier for the public to take care of population documents in the form of lost-KTP, Damaged-KTP and KTP-Berneedur/urgent. The process of implementing services through the LAGU application in 2020-2021 reaped many complaints from the public caused by obstacles experienced by users when accessing services through Layanan Tunggu Application. This study intends to formulate the effectiveness of mobile government services through the Layanan Tunggu application by Disdukcapil Pekanbaru City in 2020-2021. The research location is in Pekanbaru City, precisely at the Population and Civil Registration Office of Pekanbaru City. This research uses the theory of the effectiveness of mobile government services proposed by Jasin, namely program planning, implementation process, achievement / productivity results and community satisfaction. Data collection techniques through interviews and documentation. The data analysis techniques used are data collection, data reduction, data presentation, and conclusion drawing or verification. The results showed that the effectiveness of mobile government services through the Layanan Tunggu application has not been implemented effectively. The implementation process is constrained by dependence on the central server and the limited availability of E-KTP stamps, causing the productivity of the Layanan Tunggu application service to be not optimal. However, in 2021, several obstacles can be overcome, namely the creation of a Backup server and a piece of paper in the form of a temporary E-KTP when the delay in E-KTP stamps. then, at the Disdukcapil Service Office in Pekanbaru City, there are still some officers who are not friendly in responding to questions / complaints submitted directly by users of the Layanan Tunggu Application Keywords: Effectiveness, Service, Mobile Government, E-KTP, Pekanbaru City
KAPABILITAS PEMERINTAH KOTA BATAM DALAM PENGELOLAAN WEBSITE TAHUN 2021-2022 Siagian, David Vito; Febrina, Rury
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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A government website is an official website managed by a government agency or institution to provide information and public services online. A government website is one manifestation of an electronic-based government system that is currently a program implemented by all regions in Indonesia. This research is located in Batam City, which in 2021-2022 became the city with the second lowest fulfillment of public service standards in the Riau Islands Province and had an electronic-based government system planning index that decreased in 2022 compared to 2021. The purpose of this study is to describe the capabilities of the Batam City Government in managing the website in 2021-2022. The method in this study uses a qualitative approach and a qualitative descriptive research type. The theory used is the capability theory of e-government Capability Theory according to the Harvard JFK School of Government with 3 indicators 1) Support 2) Capacity 3) Value. The results of this study are based on the theory of the Harvard JFK School of Government on the support indicator indicating that objectives have been determined, funds, technology, human resources have been allocated, and the institution of website management has been formed, on the capacity indicator the fulfillment of finances in management is adequate, the availability of technology is still inadequate and the number and skills of human resources are still lacking, for the value indicator seen from the community satisfaction index it is quite good, but the website is still at the stage of inconsistent transactions. The conclusion of this study is that the capability of the Batam City Government is not optimal on the capacity and value indicators, suggestions for the Batam City Government to improve website development to the horizontal integration stage, by improving the fulfillment of technological infrastructure and the fulfillment of the number and skills of human resources needed. Keywords: Local Government, Management, Website.
PERAN BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) KABUPATEN KAMPAR DALAM PENCEGAHAN KEBAKARAN HUTAN DAN LAHAN TAHUN 2021-2022 Rahmadhina, Riska Aulya; Febrina, Rury
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Forest and land fire prevention is an effort made to prevent and reduce factors that can cause forest and land fires. The Kampar Regency Regional Disaster Management Agency is a regional agency that carries out disaster management support functions. The problem in this study is that the role of the Kampar Regency Regional Disaster Management Agency has not been optimal because the area of burned land in Kampar Regency increased in 2022, while the number of cases decreased compared to 2021. The purpose of this study is to describe the role of the Kampar Regency Regional Disaster Management Agency in the prevention of forest and land fires in 2021-2022. The research approach used is a qualitative approach. The type of research is descriptive. The location of the research is in Kampar Regency and the Kampar Regency Regional Disaster Management Agency. The types of data and sources of research data are divided into primary data with data collection techniques, namely interviews from informants and secondary data in the form of documents related to research problems. The data collection technique is by means of interviews and documentation. The data analysis was carried out by qualitative analysis. The result of this study is that the Kampar Regency BPBD has carried out its functions and duties in accordance with article 7 paragraph 5 letter a of the Kampar Regent Regulation Number 65 of 2016 concerning the Position, Composition, Organization, Duties and Functions and Work Procedures of the Kampar Regency Regional Disaster Management Agency. The Kampar Regency BPBD has also carried out five forms of roles, namely as policy creators, coordinators, facilitators, implementers, and accelerators. In carrying out this role, the Kampar Regency BPBD collaborates and coordinates with all relevant stakeholders in achieving efforts to prevent forest and land fires. Keywords : Role, BPBD, Prevention
EFEKTIVITAS PEMERINTAH DALAM PENATAAN PEDAGANG KAKI LIMA DI KOTA PEKANBARU TAHUN 2022-2023 Nandini, Atikah; Febrina, Rury
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The presence of street vendors continues to increase amidst the activities of Pekanbaru City as a trading center in the Sumatra region. This is a matter of concern because its existence is not well organized. Therefore, further efforts are needed from the Pekanbaru City government to regulate the existence of street vendors effectively through structuring activities. Structuring street vendors is an effort carried out through determining target locations to determine, move, control and eliminate street vendor locations by paying attention to public interest, social, aesthetic, health, economic, security, order, environmental cleanliness and in accordance with statutory regulations. The arrangement of street vendors aims to provide business opportunities for street vendors by determining locations that suit their purpose. This research intends to describe the effectiveness of government in managing street vendors in Pekanbaru City. The research location is in Pekanbaru City, specifically at the Pekanbaru City Trade and Industry Office and Simpang Baru Market Pekanbaru City. This research uses the effectiveness theory put forward by Campbell. Using a descriptive qualitative approach. Data collection techniques through interviews and documentation. The data analysis techniques used are data reduction, data presentation and drawing conclusions. The results of this research show that based on theoretical indicators, the government’s effectiveness in managing street vendors includes the concept of program success which has not yet achieved the target of the Pekanbaru City Trade and Industry Service in restoring the function of roads as public roads. Then the success of the target has been quite effective, seen from the capacity which is almost fulfilled by street vendors. Then satisfaction with the program cannot be said to be effective, seen from the market community satisfaction index (IKM) which has not yet reached the target. At the input and output level, it is quite effective where the government has been able to produce output based on existing input. Finally, the achievement of the overall goal has not been fully effective, seen from street vendors who still violate many rules, inaccurate data and weak coordination with related agencies. Of these indicators, only two indicators can be said to be effective for government in implementing the regulation of street vendors in Pekanbaru City in 2022-2023, namely the success of targets and the level of input and output.
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