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Penguatan Legalitas Usaha dan Standar Operasional Prosedur (SOP) serta Optimalisasi Media Sosial pada UMKM “Es Teller Suka Cita”: Penelitian Hanim Latifaturrohmah; Nisa Widya Zulistian; Hidayatul Amanah; Rudi Wibowo
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 4 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 4 April - Juni
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i4.5782

Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) memainkan peran penting dalam perekonomian, namun masih banyak tantangan pada aspek legalitas usaha, standarisasi operasional, dan promosi produk. UMKM Es Teller Suka Cita merupakan usaha mikro yang memiliki potensi untuk berkembang, namun belum memiliki Nomor Induk Berusaha (NIB), Standar Operasional Prosedur (SOP) tertulis, serta belum memanfaatkan media sosial secara maksimal. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memperkuat legalitas usaha, menyusun SOP sederhana, dan mengoptimalkan pemanfaatan media sosial sebagai instrumen promosi. Metode yang diterapkan adalah pendekatan kualitatif deskriptif melalui tahapan observasi, wawancara, pendampingan, dan evaluasi. Hasil kegiatan menunjukkan bahwa UMKM Es Teller Suka Cita berhasil mendapatkan NIB, memiliki SOP sebagai panduan operasional, serta mulai menggunakan media sosial untuk meningkatkan visibilitas produk dan jangkauan pemasaran. Integrasi ketiga aspek tersebut mampu memperkuat pengelolaan usaha secara lebih profesional dan mendukung ekosistem UMKM.
Pendampingan Manajemen Operasional Serta Keuangan UMKM dalam Meningkatkan Kualitas Pelayanan pada Hotel Boegenville Lamongan : Pengabdian Syahratul Aini; Azzikra Anugrah; Aditya Wahyu Ardiansyah; Rudi Wibowo
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4833

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play an important role in supporting regional economic development, including in the hospitality service sector. However, in practice, hospitality MSMEs still face various challenges in operational and financial management. This paper presents the results of a community service activity based on Interprofessional Education (IPE), which aims to identify existing problems and provide mentoring support to Hotel Boegenville Syariah Lamongan in order to enhance its business competitiveness. The identified problems include the use of a manual financial recording system, the absence of written Standard Operating Procedures (SOPs), and unstructured employee workload and work scheduling. The implementation methods consisted of observation, interviews, training, and direct mentoring for the partner. The results indicate improvements in the organization of financial records through the adoption of a spreadsheet-based system, the development of SOPs as operational guidelines, and increased partner understanding in managing task distribution and employee working hours. This community service activity is expected to contribute to the sustainable improvement of operational and financial governance in hospitality MSMEs.
A Path Analysis of Leadership, Organizational Culture, Job Satisfaction Intervention, and Employee Performance Rudi Wibowo; Suyitno Suyitno; Fais Wahidatul Arifatin; Adi Lukman Hakim
Journal of Office Administration : Education and Practice Vol. 5 No. 1 (2025): May
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v5n1.p11-21

Abstract

Numerous variables continue to contribute to the reduction in staff performance at Community Health Centers. By using employee job satisfaction interventions as health care interventions, this study seeks to examine the effects of organizational leadership and culture on service performance. A total of 47 respondents were sampled for this quantitative descriptive study. According to the research's findings, job satisfaction is one way that leadership and organizational culture have a positive and significant impact on employee performance. Leadership and organizational culture also have a positive and significant impact on employee performance.
Human Relation Management Strategy based on SWOT Analysis in Improving Employee Performance Rudi Wibowo; Nonda Elyzza Umar; Erna Nur Faizah; Abdul Majid; Mega Barokatul Fajri
Journal of Office Administration : Education and Practice Vol. 5 No. 3 (2025): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v5n3.p202-212

Abstract

This study aims to analyze human resource management (HRM) strategies, based on a SWOT analysis, to improve employee performance at CV Cendana, an LPG distribution company. A qualitative approach, using interviews and direct observation, was employed to explore the strengths, weaknesses, opportunities, and threats that affect the effectiveness of HR strategies. The results showed that employee loyalty, harmonious work culture, and flexible organizational structure are the company's main strengths. However, there are still weaknesses such as the absence of a structured training system and undocumented performance evaluations. External opportunities in the form of advances in digital training technology and government support can be utilized to improve training and HR development strategies. Through the mapping of SO, WO, ST, and WT strategies, this research provides applicable strategic recommendations for companies in building adaptive, competitive, and sustainable HR policies.
OPTIMIZING THE PERFORMANCE OF CENTRAL STATISTICS AGENCY EMPLOYEES THROUGH TRANSFORMATIONAL LEADERSHIP, TRAINING: MEDIATOR OF JOB SATISFACTION Aprelia Nur Kumalasari; Rudi Wibowo
MANAGER: Journal of Management and Administration Science Vol. 4 No. 3 (2026): MANAGER: Journal of Management and Administration Science, April 2026
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v4i3.1226

Abstract

Performance is a real behavior displayed by each person as a work perception by employees according to their role in the company. This study aims to determine the relationship between the influence of transformational leadership, job training, job satisfaction and employee performance at the Central Statistics Agency. This study uses a descriptive quantitative method. The sample and population are 37 employees. The data collection technique uses a Likert Scale. The data analysis method used in this study is Multiple Linear Regression analysis, hypothesis testing and Path analysis with the help of the SPSS version 25 program. The results of the study show a positive and significant influence on the transformational leadership variable on employee performance at the Central Statistics Agency. There is a positive and significant influence on the job training variable on employee performance at the Central Statistics Agency. Transformational leadership has a positive and significant influence on Job Satisfaction at the Central Statistics Agency. Job training has a positive and significant influence on job satisfaction at the Central Statistics Agency. Job satisfaction has a positive and significant influence on employee performance at the Central Statistics Agency. Job satisfaction is able to mediate transformational leadership on employee performance at the Central Statistics Agency and job satisfaction is able to mediate job training on employee performance at the Central Statistics Agency.
Sinergi Implementasi K3 (ISO 45001:2018) Dan Beban Kerja: Pengaruhnya Terhadap Output Kinerja Karyawan Rudi Wibowo; Abdul Majid; Faiz Wahidatul; Abdul Aziz
ECO-BUILD Economy Bring Ultimate Information All About Development Journal
Publisher : Prodi Ekonomi Pembangunan, Universitas Muhammadiyah Berau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35915/ej.v9i1.951

Abstract

Performance refers to the results achieved by an individual, and it can be influenced by various factors, including the implementation of ISO 45001:2018 concerning Occupational Health and Safety (OHS) and workload levels. This study aims to explore the relationship between Occupational Health and Safety (OHS), workload, and employee performance in the Metering Department at PT Pertamina Hulu Mahakam. This research employs a quantitative method with a descriptive approach. The sampling technique used is total sampling, involving all 45 employees of the Metering Department as the population. Data analysis was conducted using multiple linear regression, classical assumption testing, and hypothesis testing with the assistance of SPSS version 26.The results of the study address all the proposed hypotheses, examining the influence of Occupational Health and Safety (OHS) on employee performance, the impact of workload on employee performance, and the combined effect of OHS and workload on performance within the Metering Department.
DETERMINAN KEPATUHAN AKUNTANSI DALAM RANGKA PENGUATAN AKUNTABILITAS DAN PENINGKATAN KOMPETENSI SUMBER DAYA MANUSIA KOPERASI Rudi Wibowo; Devi Febrianti; Ira Megasyara; Jennifer Farihatul Bait; Adi Lukman Hakim
KENDALI: Economics and Social Humanities Vol. 4 No. 2 (2025): KENDALI: Economics and Social Sciences Humanities, November 2025
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/kendali.v4i2.1199

Abstract

Koperasi di Indonesia masih mengalami rendahnya kepatuhan akuntansi akibat lemahnya akuntabilitas, keterbatasan kompetensi SDM, serta faktor perilaku seperti persepsi manfaat, norma sosial, dan kontrol perilaku, sehingga diperlukan analisis mendalam untuk memahami determinan kepatuhan akuntansi dalam upaya memperkuat tata kelola dan kualitas SDM koperasi. Penelitian ini bertujuan untuk menganalisis pengaruh persepsi manfaat, norma sosial, dan kontrol perilaku terhadap kepatuhan akuntansi dalam rangka penguatan akuntabilitas dan peningkatan kompetensi SDM koperasi. Penelitian ini menggunakan metode kuantitatif dan kualitatif dalam menghasilkan outputnya serta penelitian ini mengembangkan metode TPB dalam menganalisis serta mengkonfirmasi hasil penelitiannya. Penelitian ini menggunakan mix methods dengan menggunakan metode kuantitatif dalam menguji hasil penelitian menggunakan alat analisis spss 25 kemudian selanjutnya menggali hasil penelitian dengan metode kualitatif dengan wawancara agar diperoleh hasil penelitian lebih mendalam. Hasil penelitian ini menemukan bahwa persepsi manfaat, norma sosial, dan kontrol perilaku secara signifikan memengaruhi kepatuhan akuntansi, yang pada akhirnya meningkatkan akuntabilitas keuangan dan kompetensi SDM koperasi. Kepatuhan akuntansi koperasi terbukti ditentukan oleh faktor-faktor perilaku sebagaimana dijelaskan dalam Theory of Planned Behavior, yaitu persepsi manfaat, norma sosial, dan kontrol perilaku yang mendorong pengurus untuk melaksanakan pencatatan secara akuntabel. Kepatuhan tersebut tidak hanya memperkuat akuntabilitas organisasi, tetapi juga berkontribusi penting terhadap peningkatan kompetensi SDM koperasi dalam pengelolaan keuangan.
THE ROLE OF DISABILITY INCLUSIVE DEVELOPMENT IN MODERATING THE EFFECT OF TRAINING AND COMPETENCE ON HEALTH WORKER SERVICE PERFORMANCE Rudi Wibowo; Imran Syah; Erna Nur Faizah; Firyal Fasihah
Jurnal Interprof Vol 12 No 2 (2026): Jurnal Interprof, Agustus
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/interprof.v12i2.3024

Abstract

Purpose: Healthcare services for people with disabilities face challenges related to accessibility, healthcare worker readiness, and the implementation of inclusive services. This study aims to examine the effect of training and competency on healthcare service performance and to analyze the moderating role of Disability Inclusive Development (DID). Research Methodology: This study employed a quantitative research approach using SEM-PLS for data analysis. The research sample consisted of 125 healthcare workers at Muhammadiyah Babat Hospital, selected through a census sampling technique. Data were collected and analyzed to examine the relationships among training, competency, Disability Inclusive Development (DID), and healthcare service performance. Results: The results show that training and competency have a positive and significant effect on healthcare service performance, with competency as the most dominant factor. DID also has a significant effect on service performance and strengthens the relationship between training, competency, and service performance. Conclusions: Improving healthcare worker competency, supported by effective training programs and disability-inclusive approaches, is essential for enhancing the quality of inclusive healthcare services. Limitations: The study is limited by the R-square value of 0.545, indicating that training, competency, and DID explain 54.5% of the variation in healthcare worker service performance, while other factors remain unexplored. Contributions: This study contributes theoretically by integrating training, competency, and DID into an SEM-PLS framework. Practically, it provides recommendations for hospital management to develop inclusive training, strengthen healthcare worker competency, and improve disability-friendly service policies