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Journal : REUSAM

CONSUMER PROTECTION FOR FLIGHT DELAYS (FLIGHT DELAY) ON AIRLINES Lastin, Juniant; Iqbal, Muhammad; nasution, anhar; saputra, jummaidi; Muksalmina, Muksalmina
Jurnal Ilmu Hukum Reusam Vol 12 No 1 (2024): REUSAM: Jurnal Ilmu Hukum - Mei 2024
Publisher : LPPM Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/reusam.v12i1.16735

Abstract

The development of the times has changed the pattern of people's mobility, and aviation has become one of the popular modes of air transportation. However, flight delays that are sometimes experienced by passengers can cause both material and immaterial losses. Therefore, consumer protection is important to be guaranteed by the airline. The research method used is quantitative with a normative-empirical legal approach. Empirical research was conducted through interviews with the Directorate General of Civil Aviation to obtain primary data, while normative research was carried out by reviewing laws and regulations and related legal materials. The results of the study show that flight delays are a problem that is often experienced by passengers at SIM Aceh Besar Airport. From the results of the interviews and data collected, it was found that airlines do not always treat passengers well in dealing with delay situations, which should be in accordance with applicable regulations. Law Number 1 of 2009 concerning Aviation emphasizes the obligation of airlines to provide proper service to passengers, including in overcoming flight delays, and providing appropriate compensation if the delay is caused by the airline. In addition, the results of the study also revealed that Article 146 of the Law states that airlines are liable for losses suffered due to delays, unless caused by weather and operational technical factors. However, from interviews with passengers who experienced delays at SIM Aceh Besar Airport, it can be seen that they do not always provide compensation in accordance with the provisions, so they do not fulfill their obligations in providing consumer protection.
Rekognisi Hukum Terhadap Adat Haria Peukan dalam Praktik Perdagangan Tradisional di Aceh: Studi dalam Perspektif Hukum Dagang dan Hukum Adat Iqbal, Muhammad; Muksalmina, Muksalmina; Radhali, Radhali
Jurnal Ilmu Hukum Reusam Vol 13 No 1 (2025): REUSAM: Jurnal Ilmu Hukum - Mei 2025
Publisher : LPPM Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/reusam.v13i1.21941

Abstract

Artikel ini mengkaji rekognisi hukum terhadap adat haria peukan dalam sebuah sistem perdagangan tradisional berbasis kearifan lokal masyarakat Aceh dalam perspektif hukum dagang dan hukum adat. Penelitian ini menggunakan metode yuridis normatif dengan pendekatan perundang-undangan, konseptual, historis, dan komparatif. Fokus kajian diarahkan pada analisis kesesuaian antara prinsip-prinsip hukum dagang nasional dengan keberadaan haria peukan sebagai praktik ekonomi masyarakat hukum adat. Hasil penelitian menunjukkan bahwa meskipun konstitusi dan berbagai peraturan perundang-undangan telah membuka ruang bagi pengakuan masyarakat adat, rekognisi terhadap bentuk konkret seperti haria peukan masih bersifat normatif simbolik dan belum diikuti oleh pengaturan teknis yang mendukung perlindungan serta penguatan peran hukum adat dalam sistem ekonomi lokal. Penelitian ini merekomendasikan rekonstruksi regulasi yang mengintegrasikan nilai-nilai adat dalam sistem hukum ekonomi nasional secara lebih substantif. Temuan ini penting untuk mendorong harmonisasi antara sistem hukum formal dengan praktik ekonomi berbasis komunitas adat sebagai bagian dari upaya memperkuat ekonomi kerakyatan dan pluralisme hukum di Indonesia.