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Journal : international journal of community service

Enhancing the Role of Advanced Independent Workforce Mentors in Indonesia Through Dual Monitoring and Evaluation Lukman Hakim, Dani; Fernando, Agus; Satwhikawara, Rachmi; Veronica, Selly; Wishnu Perdana Widiputra, Anthonius
International Journal Of Community Service Vol. 5 No. 1 (2025): February 2025 (Indonesia - Malaysia)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v5i1.841

Abstract

The Advanced Independent Workforce (AIW) program plays a pivotal role in facilitating the development of micro and small enterprises in Indonesia. Nonetheless, various challenges, including inconsistent mentorship and limited evaluation mechanisms, impede its overall effectiveness. In response to these issues, a Dual Monitoring and Evaluation (DME) system was implemented to enhance the role of AIW mentors. This system comprises one-on-one meetings aimed at delivering personalized guidance, as well as onsite monitoring and evaluation to assess real-time business progress and operational challenges. This initiative was executed across multiple provinces in Indonesia, engaging mentors, mentees, and relevant stakeholders. The findings indicate that the DME system significantly enhances mentor effectiveness, bolsters business sustainability, and improves problem-solving capabilities. The one-on-one meetings afforded structured feedback and capacity-building opportunities for mentors, while onsite evaluations facilitated direct observation and timely interventions for mentees. The integration of direct engagement and field-based evaluation not only strengthened mentorship strategies but also increased mentee confidence and promoted adaptive business practices. This study underscores the importance of a structured mentoring model in workforce development and recommends the expansion of DME coverage, the incorporation of digital tools, and the development of standardized evaluation metrics. This approach presents a scalable model for analogous economic empowerment programs, thereby ensuring sustainable mentorship and the success of enterprises.
Strengthening Partnership : ICT Academy APTIKOM - HUAWEI Tiawan, Tiawan; Benny Mutiara, Achmad; Rayi Pradono Iswara; Teja, Husni; Solikin, Solikin; Anggraini, Yunita; Ismiyati, Ismiyati; Aripiyanto, Saepul; Ariesta, Eliza; Surjandy, Surjandy; Gusan Putra, Merios; Suryana, Radit; Lukman Hakim, Dani; Atsirina Krisnaputri, Nilam; Supam Wijaya, Arif; Agung, Mulya
International Journal Of Community Service Vol. 5 No. 4 (2025): November 2025 ( Indonesia - Thailand - Malaysia - Timor Leste - Philippines )
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v5i4.932

Abstract

Through strategic cooperation between university and industry, the community service initiative "Strengthening Partnership: ICT Academy APTIKOM–Huawei" seeks to establish a long-lasting digital talent ecosystem in Indonesia. The initiative, which is being implemented under the APTIKOM network with active participation from Institut Teknologi Sains Bandung (ITSB), incorporates curriculum alignment, structured talent development pathways, and worldwide ICT certification. By connecting academic learning with real-world technical standards and enabling instructors and students to gain globally recognized competencies, the program fosters innovation in higher education. The collaboration supports the development of human capital in a sustainable manner that is in line with Golden Indonesia 2045 and Indonesia's national digital transformation strategy. Regarding global development alignment, this initiative directly promotes SDGs 17 (Partnerships for the Goals) through cross-sectoral engagement between universities, professional associations, and the ICT industry, and SDG 4 (Quality Education) through ICT-driven capacity building. The results show that collaboration-driven innovation can increase equal access to technology education across Indonesian higher education institutions, boost institutional capabilities, and speed up digital preparedness.