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JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)
Published by Universitas Sam Ratulangi
ISSN : 23563966     EISSN : 26212331     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 688 Documents
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EVALUATING FACTORS INFLUENCING MEDICAL CHECKUP ADHERENCE IN PUBLIC SECURITY PERSONNEL USING IMPORTANCE-PERFORMANCE MAPPING (IPMA) METHOD Pramintasari, Erina; Tan, Pauline H. Pattyranie; Antonio, Ferdi
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.58426

Abstract

This study analyzing factors influencing adherence to medical checkups among public security personnel, focusing on variables such as Quality of Healthcare Delivery (QHD), Quality of Healthcare Personnel (QHP), Adequacy of Healthcare Resources (AHR), and Quality of Administrative Process (QAP), along with the mediating roles of Quality of Healthcare Environment (QHE) and Patient Satisfaction. A cross-sectional survey method was deployed, involving 185 respondents from security institutions who have experience undergo medical check-up in the institution clinics. Data analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Importance-Performance Mapping Analysis (IPMA). The study found that QHD and QHP were the most importance factors of medical checkup adherence, while AHR and QAP had moderate importance. IPMA results revealed that, while healthcare delivery performed well and should be maintained, personnel quality needed improvement to boost adherence rates. The findings suggest that targeted improvements in healthcare personnel engagement and process efficiency could enhance compliance with medical checkups, ultimately contributing to better health outcomes for security personnel. This research provides actionable insights for healthcare administrators and policymakers, emphasizing the need to prioritize the quality of healthcare delivery and personnel in managing public security health effectively.
DAMPAK ONLINE PROMOTION MEMPENGARUHI PURCHASE INTENTION MELALUI INSTAGRAM ADVERTISING DARI PRODUK-PRODUK DI TOKOPEDIA Sigumonrong, Ferliro; Budiono, Sidik
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.58606

Abstract

Instagram Ads become one of the marketing media that oftenly used in giving information about online promotion towards the buyers target that connected with products that sold on the Tokopedia platform. This research has a total of 200 respondents which are using Instagram and Tokopedia as the research obhect with spreading method through online questionnaire. The research summary gives a conclusion to use Instagram Advertising as an online promotion platform which will increase the purchase intention of products in Tokopedia.
VARIABEL TRUST SEBAGAI PEMEDIASI PENGARUH ONLINE CUSTOMER REVIEW DAN KUALITAS PRODUK TERHADAP MINAT BELI KONSUMEN DI KECAMATAN AIRMADIDI KABUPATEN MINAHASA UTARA PADA E-COMMERCE SHOPEE Loindong, Sjendry Serulo; Dotulong, Lucky.O.H.; Sumarauw, Jacky.S.B
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.58770

Abstract

This study aims to analyse the effect of Online Customer Review and product quality on consumer purchase intention, with the trust variable as a mediator, on the Shopee e-commerce platform in Airmadidi District, North Minahasa Regency. Data was collected through a survey of 100 respondents who are active Shopee users. The results showed that Online Customer Review has a significant influence on trust and consumer buying interest. Likewise, product quality has a significant effect on trust and purchase intention. Furthermore, trust is proven to have a positive and significant effect on purchase intention, as well as being a mediating variable that strengthens the influence of Online Customer Review on purchase intention. This study confirms that trust plays an important role in strengthening the relationship between online customer reviews and consumer purchase intention. This finding is expected to be a reference for e-commerce businesses in increasing customer trust through product quality and effective management of customer reviews.
The PERANAN ULASAN PRODUK, KEMUDAHAN, KEPERCAYAAN DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN PADA TOKOPEDIA (OZZIE MOTOR) Nursalin, Kezia Kurniawati; Tjiptodjojo, Kartika Imasari; Kristiawan, Allen; Hidayatullah , Hasan
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.58778

Abstract

The increasing use of e-commerce to carry out online buying and selling transactions has an impact on business activities in Indonesia. DKI Jakarta, West Java and the Special Region of Yogyakarta are the three provinces with the largest business activities using e-commerce in Indonesia (E Commerce Statistics; 2021). Research by Zheng & Jin (2016) shows that seller reputation in e-commerce influences consumer decisions in choosing products. To decide to buy online, there are usually many considerations such as: product reviews, convenience, trustworthiness and product price. This research aims to determine the role of product reviews, convenience, trust and price on purchasing decisions for one of the automotive industry players, namely Ozzie Motor, which markets digitally using Tokopedia e-commerce. Key Words: Product Reviews, Convenience, Trust, Price, Purchase Decisions.
IMPLIKASI UNDANG-UNDANG NOMOR 4 TAHUN 2023 TENTANG PENGEMBANGAN DAN PENGUATAN SEKTOR KEUANGAN TERHADAP TUGAS DAN FUNGSI PPATK TRI INDAH PURWANTI; ANNA MARIA; NINING WIDYANINGRUM; THEODORUS SENDJAJA
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of Law Number 4 of 2023 on Financial Sector Development and Strengthening (PPSK Law) is a strategic step in strengthening Indonesia's financial system amid complex global challenges. This law emphasizes the importance of supervision of financial activities, particularly in the prevention of money laundering (TPPU) and terrorism financing (TPPT). The Financial Transaction Reports and Analysis Center (PPATK) has a central role in the implementation of this law, with duties expanded to include data integration and inter-agency cooperation. This study analyzes the implications of the PPSK Law on PPATK's duties and functions, as well as the challenges faced in the implementation of financial crime supervision and prevention. The results show that strengthening PPATK's capacity, both in terms of human resources and technology, is crucial to achieving the objectives of this law and maintaining the stability of the national financial sector.
THE ROLE OF BUSINESS MODELS AND MANAGEMENT CONTROL SYSTEMS IN FORVIS MAZARS GROUP’S SUCCESS Alexandra, Putri; Anandya, Dudi; Setyawan, Andhy
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 2 (2024): JMBI UNSRAT Volume 11 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i2.59133

Abstract

This study investigates the sustained success of Forvis Mazars Group, a global professional services firm, through the lens of the Business Model Canvas (BMC) framework to analyze its business model. The primary aim is to examine how Mazars' Management Control System (MCS) aligns operational performance with strategic objectives, contributing to the firm's competitive advantage. The journal also explores Forvis Mazars' organizational structure, providing insights into how it facilitates effective communication, collaboration, and decision-making within the firm. Employing a qualitative research approach, the study utilizes a case study method to analyze Forvis Mazars' business model, with data collected from secondary sources that focus on the firm's key activities, resources, partnerships, and control systems to provide a comprehensive overview of its operations. The findings reveal that Forvis Mazars effectively integrates strategic management, operational excellence, and robust control mechanisms to achieve sustained success, highlighting the pivotal role of its MCS in aligning operations with long-term strategic goals while fostering strong client relationships in a highly regulated market. This study offers new insights into Forvis Mazars' approach to business model innovation and organizational growth, serving as a valuable reference for understanding resilience and success in the professional services sector. By applying the BMC framework in this context, the research presents an original perspective on strategic management and control within global markets. Keywords: Business Model Canvas, Management Control System, Organizational Structure
PENGARUH ORIENTASI PASAR UNTUK MENINGKATKAN KINERJA PEMASARAN MELALUI KEUNGGULAN BERSAING SEBAGAI VARIABEL MEDIASI PADA PELAKU USAHA INDUSTRI RUMAH PANGGUNG DI KECAMATAN WOLOAN KOTA TOMOHON Raintung, Michael Ch.; Kawet, Raymond Ch.; Lumatow, Rudie Y.
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.59136

Abstract

Abstract: This study aims to determine the influence of market orientation on improving marketing performance through competitive advantage as an intervening variable in stilt house industry business actors in Woloan Village, Tomohon City. The population in this study is 61 stilt house entrepreneurs, the sampling technique uses a saturated sampling technique where all members of the population are sampled, namely 61 respondents. The data collection technique uses data with questionnaires. The instrument testing in this study was carried out based on validity test and reliability test, and analyzed using path analysis. The results of the study show that market orientation partially has a positive and significant effect on competitive advantage. Competitive advantage partially has a positive and significant effect on marketing performance, market orientation partially has a positive and significant effect on marketing performance, and the results of the indirect influence of market orientation through competitive advantage on marketing performance are obtained as proof that competitive advantage can mediate The relationship between market orientation and marketing performance Keywords: Market orientation, competitive advantage, marketing performance. house on stilts. Abstract: This study aims to determine the influence of market orientation on improving marketing performance through competitive advantage as an intervening variable in stilt house industry business actors in Woloan Village, Tomohon City. The population in this study is 61 stilt house entrepreneurs, the sampling technique uses a saturated sampling technique where all members of the population are sampled, namely 61 respondents. The data collection technique uses data with questionnaires. The instrument testing in this study was carried out based on validity test and reliability test, and analyzed using path analysis. The results of the study show that market orientation partially has a positive and significant effect on competitive advantage. Competitive advantage partially has a positive and significant effect on marketing performance, market orientation partially has a positive and significant effect on marketing performance, and the results of the indirect influence of market orientation through competitive advantage on marketing performance are obtained as proof that competitive advantage can mediate The relationship between market orientation and marketing performance Keywords: Market orientation, competitive advantage, marketing performance. house on stilts.
THE IMPACT OF REWARD AND PUNISHMENT MECHANISMS ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF WORK MOTIVATION Azzahra, Ghevira; Barry, Rinto Rain
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i2.59208

Abstract

This study aims to explore the impact of rewards and punishments on employee performance, with an emphasis on the mediating role of work motivation in companies operating in the food industry. Data were collected through a questionnaire distributed to 96 employees of the company, and the analysis was conducted using PLS-SEM via the WarpPLS 7.0 application. The results indicate that rewards have a significant impact on work motivation and employee performance, while constructively applied punishments also positively affect performance, although their effect is smaller compared to that of rewards. Work motivation has been shown to act as a significant mediator in the relationship between rewards and performance, whereas mediation in the relationship between punishments and performance did not show the same significance. These findings emphasize the importance of implementing a fair and constructive reward system to enhance employee motivation and performance.
OPTIMIZATION OF GENDER EQUALITY IN THE EDUCATION SECTOR TO ACCELERATE THE DEVELOPMENT OF SULAWESI UTARA PROVINCE Wijayanto, Rafael O.
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 2 (2024): JMBI UNSRAT Volume 11 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i2.59219

Abstract

Gender issues in education for development acceleration require more targeted data-based handling. Especially if this issue is developed within the framework of optimizing regional social capital. However, there has been no quantitative analysis that comprehensively dissects gender data within the framework of utilizing social capital for accelerating regional development in more depth, especially in the education sector. This study aims to obtain deeper information about the gender equality profile in education for development acceleration in Sulawesi Utara Province. Using secondary data from the 2022 SUSENAS, BPS data collection of 8,536 respondents spread across all regencies/cities in Sulawesi Utara. Descriptive quantitative analysis was carried out on the variables of education, employment and gender. The results of the study stated that there has been progress in reducing the gender gap in education in Sulawesi Utara. However, there are still challenges, especially in rural areas. Greater efforts are needed to improve access, quality, and awareness of education for women in order to achieve better gender equality in education.
MENINGKATKAN KINERJA UMKM MELALUI DIGITALISASI PRODUK USAHA PADA KELOMPOK USAHA MIKRO DI DESA MOTOBOI KECIL KOTA KOTAMOBAGU Soegoto, Agus Supandi; Wenas, Rudy Steven; Wahab; Soeikromo, Deasy; Soegoto, Andini Pratiwi; Satria, Andi Wiratama
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i3.59622

Abstract

MSMEs play an important role in national economic resilience because they can become independent businesses that can increase people's income and welfare. On the other hand, fierce competition in today's digital era has encouraged the community and MSME business actors to be able to compete and develop their businesses through product digitization and business promotion. Advances in internet technology and digitalization have become solutions for business development and efforts to expand the market. This community service aims to: 1) introduce good MSME business planning and management, and 2) improve MSME business management skills through digital technology. PKM activities were carried out in Motoboi Kecil village, Kotamobagu City. The service is carried out using education and training methods through 1) counseling and development of business management, 2) demonstration of the preparation of business financial statements, and 3) training on digital marketing strategies through social media. The results of the activity showed that the participants' ability to plan and implement the business increased, as well as participants were able to understand and use digital technology, as a means of promoting their products on social media, increasing sales and business profits of MSMEs. Keywords: Digitalization; Internet; Products; Micro-Businesses; Profits

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