cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Julia Pertiwi
Contact Email
jmiakrecmed@gmail.com
Phone
+6282310902010
Journal Mail Official
jmiakrecmed@gmail.com
Editorial Address
“Program Studi Rekam Medis & Informasi Kesehatan” Fakultas Kesehatan Masyarakat, Universitas Veteran Bangun Nusantara Jl. Letjend. Sujono Humardani No. 01, Jombor, Bendosari, Kabupaten Sukoharjo, Surakarta - Jawa Tengah 57521. Telp (0271) 593156, Fax (0271) 591065,
Location
Kab. sukoharjo,
Jawa tengah
INDONESIA
Jurnal Manajemen Informasi dan Administrasi Kesehatan
Published by Universitas Veteran Bangun Nusantara
ISSN : 26216612     EISSN : 26226944     DOI : https://doi.org/10.32585/jmiak.v1i1.119
Core Subject : Health, Science,
Computer Science & IT Health Professions Medicine & Pharmacology Public Health
Jurnal Manajemen Informasi dan Administrasi Kesehatan (JMIAK), diterbitkan oleh Program Studi Perekam Medis & Informasi Kesehatan UNIVET. Terbit 2 kali dalam 1 tahun, yaitu pada bulan Juni dan November. Berisi naskah ilmiah berupa hasil penelitian, studi literatur/ artikel review, editorial dan makalah ilmiah/ paperdi bidang Ilmu Rekam Medis, Manajemen Informasi Kesehatan dan Administrasi/ Kebijakan di Bidang Kesehatan.
Arjuna Subject : Profesi Kesehatan - Menejmen Informasi Kesehatan
Articles 274 Documents
 12   13   14   15   16 
Analisis Kuantitatif Rekam Medis Elektronik Pasien Rawat Jalan di Puskesmas Tambora Tarisa Maharani; Dina Sonia; Muhammad Fuad Iqbal; Daniel Happy Putra
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5789

Abstract

Puskesmas harus menjaga mutu pelayanan dengan menyediakan rekam medis elektronik lengkap yang kualitasnya dijaga melalui analisis kuantitatif. Penelitian ini bertujuan untuk mengetahui kelengkapan pengisian rekam medis elektronik di Puskesmas Tambora dengan metode kuantitatif deskriptif yang menggunakan sampel 99 rekam medis dari total 14.823 kunjungan rawat jalan bulan April 2024. Dari hasil penelitian yang dilakukan oleh peneliti didapatkan informasi bahwa Puskesmas Tambora sudah memiliki SOP tentang kelengkapan rekam medis elektronik yang berjudul “SOP Penilaian Capaian Indikator Mutu Kelengkapan dan Ketepatan Isi Rekam Medis”. Hasil analisis kuantitatif rekam medis elektronik pasien rawat jalan di Puskesmas Tambora pada bulan April 2024 menunjukkan bahwa persentase kelengkapan mencapai 97,83%. Persentase kelengkapan tertinggi terdapat pada komponen kelengkapan e-form yang penting sebesar 99,83%, sedangkan persentase kelengkapan terendah terdapat pada komponen pendokumentasian yang baik sebesar 95%. Saran untuk penelitian ini yaitu petugas pendaftaran diharapkan lebih teliti dengan menceklis kolom verifikasi untuk memastikan kelengkapan data. Selain itu, sosialisasi kembali kepada PPA (Profesional Pemberi Asuhan) terkait pentingnya kelengkapan rekam medis elektronik dan follow up secara rutin.
Analisis Kepuasan Masyarakat terhadap Pelayanan Rumah Sakit Umum Daerah R.A. Basoeni, Kabupaten Mojokerto Berdasarkan Ulasan di Google Maps Review Mahqfiroh, Juliatul; Yuliaty, Farida
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5805

Abstract

Online review becomes more and more crucial in this rapidly evolving era. It is also play a significant role in influencing the decision making in healthcare service field. These online reviews provides a novel insight in how people are able to access, assess, and finally choose which healthcare facility to prefer to use. This study aims to analyze the online reviews and ratings made by the consumers available in Google Maps Review of Rumah Sakit Umum Daerah (RSUD) R.A. Basoeni Kabupaten Mojokerto, East Java. This study focuses in assessing the ratings and frequent keywords in the reviews which were made between 2019 and 2024. Rating 1 and 2 represent the negative reviews, 3 represent neutral, and 4 and 5 represent positive reviews. Negative reviews assessment showed the main user’s complaints include queue management, staff attitude, and the inadequate cleanliness of the facilities in RSUD RA. Basoeni. Positive reviews assessment highlighted the fast, friendly and professional services. This study emphasizes the need for hospital management to respond to reviewer complaints by improving the quality of facilities and providing training for staff as a means of increasing user satisfaction.
Analisis Mutu Layanan Peserta BPJS Kesehatan dengan Pendekatan Physical Environment Quality Dimension Ruslang; Yanuar Azis, Anugerah; B, Khaeriah; Azizah, A. Nur; Mikhrunnisai, Andi; Mustafa, Idarwati; Ramlan, Pratiwi; Yakob, Asmirati; Nirmawati Darwis; Tetti Surianti
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5884

Abstract

This study analyses the quality of health services for BPJS Kesehatan participants with a focus on the physical environment dimension at Puskesmas Tanasitolo, Wajo District, South Sulawesi. The quality of the physical environment has a significant influence on patient satisfaction, which is an important element in the effectiveness of health services. A descriptive quantitative approach was used in this study. A total of 99 BPJS participants who met the criteria completed a questionnaire assessing various aspects of the physical environment, such as room conditions, design, and social factors. The analysis showed that the cleanliness and comfort of the facility, room arrangement, and adequacy of facilities and infrastructure significantly contributed to patient satisfaction. More than 80% of respondents were satisfied with the physical environment, especially in terms of room design and equipment condition. This finding is in line with previous studies showing that the physical environment plays an important role in the quality of healthcare services. Improving this aspect is crucial to increasing patient satisfaction. The physical environment has a significant influence on the satisfaction of BPJS participants at Puskesmas. Continuous improvement in this aspect is necessary to ensure optimal service.
Analisis Pengaruh Motivasi, Disiplin, dan Lingkungan Kerja Terhadap Kinerja Pegawai pada Puskesmas Waplauw Hans Sammy Marthin Salakory; Febby Sonya Matulessy; Natasya Lopuhaa
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5898

Abstract

The quality of health services at the Waplauw Health Center is highly dependent on the optimal performance of its employees. Performance depends on various factors, including motivation, discipline, and work environment. The reality shows that some employees feel that their financial compensation needs to be increased, employees are often late for work, and there is a lack of supporting facilities, all three of which impact employee performance. This study aims to determine the effect of motivation, discipline, and work environment on employee performance at the Waplauw Health Center. The research method used is quantitative with a survey approach. The research sample was 56 employees of Waplauw Health Center—data collection using questionnaires tested for validity and reliability and data analysis using multiple linear regression. The results showed that motivation, discipline, and environment significantly affected employee performance. The work environment has the most dominant effect. The implication of this research for management is to increase employees' intrinsic motivation through various self-development programs, giving appropriate awards, and creating a conducive and supportive work environment.
Analisis Kelengkapan Pengisian Berkas Rekam Medis Rawat Inap Di RS X di Kabupaten Klaten Syahputri, Rezyana Budi; Haryanti, Rheni; Rohma, Freshtasya Nora Putri
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5921

Abstract

One of the essential support services in hospitals is the completeness of medical records. The ability to properly maintain medical records facilitates healthcare providers in conducting patient treatments and interventions, while also serving as a valuable information source for hospital management in evaluating and developing healthcare services. However, common issues in medical record documentation include incomplete entries and physicians' insufficient specificity in documenting diagnoses. The aim of this study is to describe the medical records of inpatients at RS X Kabupaten Klaten. This research analyzes the completeness of medical record files at RS X Kabupaten Klaten. A quantitative study was conducted on 98 medical record files by reviewing four components. The results show varying levels of completeness, with some components reaching 100% (such as demographic data), while the lowest was 25.5% (ICD9CM procedures). Critical components like Diet (25.5%) indicate areas in need of improvement. The readability of medical records reached 94.9%. This study identifies areas that require enhancement and suggests strategies such as staff training, routine audits, standardized formats, and the implementation of electronic medical records. Improving the completeness of medical records is expected to enhance patient care quality and hospital operational efficiency.
Tinjauan Alur Prosedur Pelayanan Pasien Dan Rekam Medis Serta Klasifikasi Penyakit Sistem Muskuloskeletal, Respirasi, Kardiovaskuler, Sirkulasi, Pencernaan Dan Endokrin Di Klinik Rawat Inap Solo Peduli Tahun 2024 Nur Kusuma, Nisa
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5922

Abstract

Rekam medis merupakan dokumen yang berisikan tindakan pasien rawat jalan, rawat inap, dam rawat darurat, dan pelayanan lain yang diberikan kepada pasien. Dengan sistem pengolahan data rekam medis untuk pengkodean penyakit dan tindan, menggunakan huruf dan angka atau kombinasi untuk mewakili komponen data. Kegunaan untuk rekam medis untuk menyimpan berkas pasien yang bisa terintegrasi agar petugas medis dalam melakukan pelayanan medis mudah dan efisiensi waktu. Dalam pemaksimalam diagnosa dan tindakan dokter dapat dengan mudah dibaca oleh petugas dan pemaksimalan kembali proses pengembalian berkas rekam medis ke dalam rak filing agar tidak terpisah-pisah dalam menyusunannya.
Analisis Angka Kejadian Pending Klaim JKN Pasien Rawat Inap di RSUD dr. Soeratno Gemolong Hastuti, Nunik Maya; Rani Indriyani
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5969

Abstract

Berdasarkan survei pendahuluan di RSUD dr. Soeratno Gemolong dari berkas klaim rawat inap yang diajukan terdapat 33 berkas dikembalikan pada bulan Oktober Triwulan IV tahun 2023. Tujuan penelitian ini untuk mengidentifikasi faktor penyebab pengembalian berkas klaim JKN. Jenis penelitian ini merupakan penelitian deskriptif kualitatif dengan pendekatan triangulasi. Subjek penelitian ini adalah petugas casemix dan petugas coding di RSUD dr. Soeratno Gemolong. Objek dalam penelitian ini adalah berkas pengembalian klaim JKN pasien rawat inap bulan oktober dan desember triwulan IV tahun 2023 yang berjumlah 167 berkas pengembalian. Instrumen penelitian ini menggunakan pedoman observasi dan pedoman wawancara. Cara pengumpulan data dengan observasi dan wawancara tidak terstruktur. Analisis data yang digunakan adalah deskriptif. Hasil penelitian menunjukkan bahwa belum ada SOP untuk pengajuan klaim. Terdapat beberapa syarat yang harus dipenuhi dalam pengajuan klaim JKN pasien rawat inap. Pengembalian pada bulan November 3,18% dan Desember 5,38%. Pengembalian berkas klaim tertinggi pada bulan Desember. Penyebab pengembalian berkas klaim karena ketidaktepatan kode diagnosis, ketidaklengkapan informasi penunjang dan ketidaklengkapan berkas cara keluar pasien. Hal itu dapat menyebabkan tertundanya penggantian dana dari BPJS untuk rumah sakit. Berdasarkan penelitian sebaiknya pihak rumah sakit membuat SOP tentang pengajuan klaim sehingga dapat mengurangi kasus pengembalian klaim.
Pemanfaatan Mobile JKN untuk Pndaftaran Online di Rumah Sakit Jiwa Menur Surabaya Ibrahim, Mochammad Malik; Eka Yusmanisari; Ria Irmanda Putri Melani; Rizkynieta Dwi Impiani; Wulan Ayu Puspita
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 1 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i1.6327

Abstract

In Indonesia itself, there is social health insurance called BPJS. In this research, judging from the large number of participating members, BPJS presents the JKN Mobile Application as a bridge between patients and health facilities to access services. This research aims to successfully utilize the JKN Mobile Application and create access to services that are easy and accessible anywhere. The research conducted at Menur Mental Hospital was reviewed from three behavioral theories, namely Predisposing Factors, which are variables within a person in terms of age, education and knowledge in capturing information, Enabling Factors are supporting factors for both facilities and infrastructure, and reinforcing Factors are Reinforcing Factors. Guarantee security in an action. The research method used is quantitative with a quantitative approach, data collection is carried out by interviews and observations by researchers. The results of this research are that users of the JKN Mobile Application at Jiwa Menur Hospital during August only reached 0.05%, for predisposing factors with insufficient knowledge as much as 47%, Enabling factors with the obstacle of not having a device (cellphone) from the patient to support online registration as well as credit which is not available for registration of the JKN Mobile Application, the Reinforcing or strengthening factor is with support from Menur Mental Hospital Promkes officers who carry out outreach 3 times a week.  Keyword: BPJS, JKN Mobile Application, Online Registration
Literatur Review Sistematik: Plan of Action (POA) dalam Konteks Kesehatan Winda Maser, Putri Cus; Rahmatunnisa, Virda; Hartono, Budi
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 1 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i1.6342

Abstract

Background: Plan of Action (POA) is a strategic planning approach in healthcare systems to enhance service effectiveness. Poorly designed POA can lead to inefficiency, delayed disease detection, and reduced program effectiveness. Objective: To review the implementation of POA in case manager documentation, tuberculosis (TB) case detection, and hospital health promotion, as well as to identify solutions to its implementation challenges. Method: A literature review of three journals discussing POA in healthcare, analyzing strategies, challenges, and solutions. Results: POA improves case manager documentation, TB detection coverage, and patient health awareness. However, challenges remain, such as limited resources, community resistance, lack of supporting policies, and insufficiently trained healthcare workers. Conclusion: POA is effective in enhancing healthcare services when supported by strong policies, adequate resources, and active engagement from healthcare workers and the community.
Relationship Between Nurses Caring and Patient Satisfaction Level in The Inpatient Ward of Tobelo Regional General Hospital Olivia Asih Blandina; Meilin Salindapen
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 1 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i1.6357

Abstract

This study aims to analyze the relationship between nurse caring and patient satisfaction at the Tobelo Regional General Hospital. The research employs a quantitative design with a cross-sectional approach. The population of the study consists of all inpatients at the hospital in 2024, with a sample of 375 respondents selected using the Slovin formula. Data were collected through a questionnaire containing questions about nurse caring behavior and patient satisfaction levels. The results of this study are expected to provide a better understanding of the importance of nurse caring in enhancing patient satisfaction in inpatient settings. The implications of this research are anticipated to serve as a basis for improving the quality of healthcare services in hospitals, particularly in enhancing nurse-patient interactions and attention. This study contributes to strengthening the relationship between nurse caring and patient satisfaction, as well as providing a foundation for further development in improving the quality of healthcare services in hospitals.   Keyword: patient satisfaction, nurse caring

Page 14 of 28 | Total Record : 274

 12   13   14   15   16 

Filter by Year

2018 2025


Reset
Filter By Issues
All Issue Vol. 8 No. 2 (2025): JMIAK Vol. 8 No. 1 (2025): JMIAK Vol. 7 No. 2 (2024): JMIAK Vol. 7 No. 1 (2024): JMIAK Vol. 6 No. 2 (2023): JMIAK Vol 6, No 1 (2023) Vol. 6 No. 1 (2023): JMIAK Vol 5, No 2 (2022) Vol. 5 No. 2 (2022): JMIAK Vol 5, No 1 (2022) Vol. 5 No. 1 (2022): JMIAK Vol 4, No 2 (2021): JMIAK Vol. 4 No. 2 (2021): JMIAK Vol 4, No 1 (2021): JMIAK Vol. 4 No. 1 (2021): JMIAK Vol 3, No 2 (2020): JMIAK Vol. 3 No. 2 (2020): JMIAK Vol 3, No 1 (2020): JMIAK Vol. 3 No. 1 (2020): JMIAK Vol. 2 No. 2 (2019): JMIAK Vol 2, No 2 (2019): JMIAK Vol. 2 No. 1 (2019): JMIAK Vol 2, No 1 (2019): JMIAK Vol 1, No 2 (2018): JMIAK Vol. 1 No. 2 (2018): JMIAK Vol 1, No 1 (2018): JMIAK Vol. 1 No. 1 (2018): JMIAK More Issue