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INDONESIA
JURNAL LENTERA BISNIS
Published by Politeknik LP3I Jakarta
ISSN : 22529993     EISSN : 2598618X     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis.
Arjuna Subject : -
Articles 975 Documents
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MENAVIGASI TRANSFORMASI DIGITALISASI AKUNTANSI: STRATEGI INOVASI DAN RESILIENSI DALAM KEBERLANJUTAN UMKM Dewi, Elsa Rhama; Virliana, Nadya Zahra; Lestari, Nadya Ayu
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2525

Abstract

Digital transformation requires MSMEs to adapt their business management practices, including financial recording and management. This study aims to analyze how MSME owners navigate accounting digitalization through innovation strategies and resilience to support business sustainability. A descriptive qualitative approach was employed with 10 MSME owners in Tasikmalaya City selected purposively based on their direct involvement in business decision-making and management. Data were collected through semi-structured interviews and documentation and analyzed thematically. The findings show that accounting digitalization encourages a shift toward more structured transaction recording, cash flow monitoring, expenditure control, and the use of financial information in decision-making. Innovation was reflected in owners’ efforts to adjust financial recording and resource management practices according to their business needs. These practices supported financial resilience by enabling owners to adjust resource allocation in response to changes in revenue, costs, and working capital requirements. From the perspective of Dynamic Capability Theory, these processes reflect sensing, seizing, and transforming capabilities. This study contributes to the MSME literature by demonstrating that accounting digitalization can extend beyond an administrative function and become an adaptive capability that strengthens financial resilience and supports business sustainability.
PENGARUH RASIO LIKUIDITAS, SOLVABILITAS, DAN AKTIVITAS TERHADAP KINERJA KEUANGAN YANG DIUKUR MELALUI RETURN ON ASSETS Nugroho, Daniel; Edastami, Mayang Sari; Munandar, Agus; Wibowo, Daryanto Hesti
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2526

Abstract

In this study, five FMCG businesses listed on the Indonesia Stock Exchange (IDX) between 2020 and 2024 will have their financial performance—measured by Return on Assets (ROA)—examined and analyzed in relation to liquidity, solvency, and activity ratios. Using multiple linear regression analysis and SPSS version 27, a quantitative research approach was used. The five businesses for the 2020–2024 period were chosen via purposeful sampling, yielding 25 observations. The results show that while the activity ratio (Inventory Turnover) has a favorable impact on financial performance, the liquidity ratio (Current Ratio) and the solvency ratio (Debt-to-Equity Ratio) do not significantly affect financial performance.
PENGARUH LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP STRES KERJA PADA KARYAWAN PT. BANK MANDIRI REGIONAL CARD CENTER (RCC) Pratiwi Umar, Dian; Hendra Syam, Andi; Hafipah, Hafipah
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2527

Abstract

This study aims to analyze the influence of the work environment and compensation on work stress among employees at PT. Bank Mandiri Regional Card Center (RCC). The study employs a quantitative approach with a causal-associative design and a cross-sectional study method. The study population consists of 133 permanent employees actively working in 2025. The sample was determined using stratified random sampling and Slovin's formula with a 5% margin of error, resulting in 100 respondents. Data were collected via questionnaires using a 1–5 Likert scale, supplemented by observations and interviews. Data analysis was conducted using descriptive statistics, validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination, utilizing SPSS software. The results indicate that the work environment has a significant negative effect on work stress, with a calculated t-value of -7.806 and a significance level of 0.000. Compensation also has a significant negative effect on work stress, with a calculated t-value of -5.600 and a significance level of 0.000. Simultaneously, the work environment and compensation significantly influence work stress, as evidenced by a calculated F-value of 43.855 and a significance level of 0.000. The Adjusted R-Square value of 0.464 indicates that these two variables explain 46.4% of the variation in work stress, while the remaining 53.6% is explained by factors outside the model. Descriptively, the mean scores were 3.59 for the work environment, 3.24 for compensation, and 2.75 for work stress. Thus, improving the quality of the work environment and establishing a fair and adequate compensation system can play a crucial role in mitigating employee work stress within the RCC unit.
RESILIENSI EKONOMI KELUARGA: STRATEGI BERTAHAN PEREMPUAN MELALUI PEMANFAATAN MEDIA DIGITAL (STUDI KUALITATIF PADA PELAKU USAHA MIKRO, KECIL, DAN MENENGAH PEREMPUAN DI KOTA DAN KABUPATEN BANDUNG) Putri Firsanty, Farah; C Jatnika, Dyana; P Puspita, Dian
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2528

Abstract

Women-led MSMEs in Indonesia often serve as an important pillar of household economic resilience, particularly during periods of economic uncertainty such as the COVID-19 pandemic, job loss, the death of a family member, or rising commodity prices. This study examines the family economic resilience strategies constructed by women MSME actors in Bandung City and its surrounding areas through the use of digital media, particularly WhatsApp and TikTok. Using a qualitative descriptive approach, data were collected through in-depth interviews and focus group discussions involving nineteen women micro and ultra-micro entrepreneurs and three MSME facilitators. Data were analyzed thematically using social capital theory from Bourdieu, Coleman, and Putnam and family resilience theory from Walsh within the perspective of the sociology of family economy. The findings show that digital media functions as: (1) a pathway to post-crisis economic recovery, both personal (bereavement, illness, layoffs) and structural (pandemic, rising raw material prices); (2) a medium for building social capital through cross-MSME networks, information sharing on raw material prices, and relationships with government and facilitators; and (3) a space for negotiating women's dual roles between domestic responsibilities and productive activities. However, the digital literacy gap across generations, limited confidence in hiring labor, and the increasing cost burden of digital platforms remain structural barriers that constrain this resilience. The study recommends strengthening sustainable, peer-community-based digital mentoring to reinforce the family economic resilience of women MSME actors.
STRATEGI TRANSFORMASI MODAL INSANI DI MODERN ISLAMIC BOARDING SCHOOLS: PENDEKATAN TERINTEGRASI BUDAYA ORGANISASI, HUMAN CAPITAL MANAGEMENT, DAN HRIS Rizki Atthar, Aura Dhia; Rahmat Syah, Tantri Yanuar; Indradewa, Rhian; Deka Sofia, Regina
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2529

Abstract

Islamic Boarding Schools (IBS) are educational institutions characterized by complex management systems that integrate academic education, Islamic education, character development, and residential life. This complexity requires human capital management that not only emphasizes professional competencies but also enables employees to embody Islamic values while meeting the demands of globally oriented education. In practice, human capital management in IBS requires a framework that systematically integrates organizational culture, Human Capital Management (HCM), and Human Resource Information Systems (HRIS). This paper aims to design a Strategic Human Capital Transformation Framework for Islamic Boarding Schools through the integration of these three components. The method employed is conceptual framework development, conducted through four stages: human capital needs identification, concept mapping, framework component integration, and transformation pathway formulation. The design results indicate that Islamic Values serve as the foundation for establishing organizational direction and values; Organizational Culture translates Islamic values into workplace behaviors and practices; HCM manages the employee lifecycle; while HRIS functions as an enabling infrastructure supporting process integration, data management, monitoring, and data-driven decision-making. The framework is developed progressively through three phases: Foundation, Capability Development, and Strategic Integration. This integration is directed toward developing human capital that is professional, grounded in Islamic values and character, globally oriented, and characterized by strong employee engagement and organizational commitment. The proposed framework is expected to serve as both a conceptual framework and an implementation reference for developing strategic human capital practices aligned with the characteristics of modern Islamic Boarding Schools and supporting sustainable organizational performance.
TRANSFORMASI DIGITAL SDM : PENGARUH KUALITAS KONTEN VIDEO DAN JUMLAH FOLLOWERS TERHADAP KINERJA AFFILIATE TIKTOK JAWA BARAT Zahra, Salsabila; Untari, Dewi; Yunianingsih, Yenni
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2532

Abstract

This study aims to determine the influence of video content quality and follower count on the performance of TikTok affiliates in West Java, both partially and simultaneously. The study is motivated by the increasingly intense competition among TikTok affiliates, necessitating video content quality that captures audience attention and a sufficient follower count to support improved affiliate performance. A quantitative research method with an explanatory research approach was employed. The sample consisted of 100 active TikTok affiliates in West Java, selected using purposive sampling. Data were collected via questionnaires and analyzed using multiple linear regression with the aid of SPSS. The results indicate that video content quality has a positive and significant effect on TikTok affiliate performance, with a calculated t-value of 3.074 and a significance value of 0.003. Follower count also has a positive and significant effect on TikTok affiliate performance, with a calculated t-value of 9.027 and a significance value of less than 0.001. Simultaneously, video content quality and follower count significantly influence TikTok affiliate performance, with a calculated F-value of 114.522 and a significance value of less than 0.001. The coefficient of determination (70.2%) indicates that video content quality and follower count explain TikTok affiliate performance, while the remaining 29.8% is influenced by factors outside the scope of this study.
PERAN CUSTOMER TRUST DALAM MEMEDIASI AFFILIATE MARKETING TERHADAP IMPULSE BUYING GEN Z DI TIKTOK SHOP Kuswandari, Melan; Zusrony, Edwin; Sumarlin, Tantik
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2533

Abstract

This study aims to examine the influence of affiliate marketing on increasing impulsive buying among Generation Z users of TikTok Shop, with customer trust serving as a mediating variable. Employing a quantitative approach, the study collected data from 100 respondents residing in the Solo Raya region using a non-probability purposive sampling technique; a questionnaire utilizing a 1–5 Likert scale served as the research instrument. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the aid of SmartPLS software (version 4.1.1.8). The findings indicate that affiliate marketing has a positive and significant effect on impulsive buying, and consumer trust is likewise shown to have a positive and significant impact on impulsive buying. Furthermore, consumer trust acts as a mediator linking the influence of affiliate marketing to impulsive buying. Theoretically, this study provides an empirical contribution to the literature regarding the role of consumer trust within the digital marketing ecosystem, particularly on social commerce platforms such as TikTok Shop.
DETERMINAN IMPULSE BUYING PADA BEAUTY PRODUCT: PERAN MEDIASI BRAND TRUST ANTARA E-WOM DAN CONTENT MARKETING DI TIKTOK SHOP Setyaningsih, Kema; Zusrony, Edwin; Hargyatni, Titin
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2534

Abstract

This study aims to examine the influence of Electronic Word of Mouth (E-WOM) and Content Marketing on increasing impulse buying among Generation Z users of TikTok Shop, with Brand Trust serving as a mediating variable. A quantitative approach was employed, utilizing a sample of 80 respondents residing in Boyolali Regency, selected through non-probability sampling, specifically, purposive sampling. Data were collected using a questionnaire with a 1–5 Likert scale and analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method via SmartPLS software (version 4.1.1.8). The analysis results indicate that both E-WOM and Content Marketing have a positive and significant influence on impulse buying; similarly, Brand Trust demonstrates a positive and significant effect on impulse buying. Furthermore, Brand Trust was found to mediate the relationship between the independent variables (E-WOM and Content Marketing) and impulse buying. Theoretically, this study contributes empirical insights to the literature regarding the role of trust in digital marketing, particularly within social commerce platforms.
PENGARUH ULASAN PELANGGAN ONLINE DAN KEPERCAYAAN TERHADAP KEPUTUSAN PEMBELIAN DI APLIKASI SHOPEE Sarlina Latif, Waode Nelly; Amalia, Lutfi
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2536

Abstract

This study aims to analyze the influence of online customer reviews and trust on purchasing decisions within the Shopee application. A quantitative research approach utilizing a survey method was employed. The study sample consisted of 100 respondents—active Shopee users in Kendari City who had made at least two purchases within the past six months. Data were collected via a Likert-scale questionnaire and analyzed using multiple linear regression. The results indicate that online customer reviews have a positive and significant effect on purchasing decisions. Trust also has a positive and significant effect on purchasing decisions. Simultaneously, online customer reviews and trust significantly influence purchasing decisions on the Shopee application. These findings suggest that a greater number of positive customer reviews and higher levels of consumer trust increase the likelihood of consumers making a purchase decision.
CHATBOT MARKETING EFFORTS, COMMUNICATION QUALITY, USAGE MOTIVATION : DAMPAK TERHADAP SATISFACTION, REUSE INTENTION, PURCHASE INTENTION, DAN E-TRUST Pinasti, Ratna; Sitepu, Adma Sari
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2537

Abstract

The use of chatbots on e-commerce platforms is increasingly expanding as a means to enhance customer service quality. Consequently, it is crucial to understand the factors influencing user satisfaction and their impact on user behavior regarding chatbot usage. This study aims to analyze the influence of Chatbot Marketing Efforts on Chatbot Communication Quality; the influence of Chatbot Communication Quality and Motivation for Chatbot Usage on Satisfaction; and the influence of Satisfaction on Reuse Intention, Purchase Intention, and E-Trust. A quantitative approach was employed using purposive sampling involving 530 Shopee users who were at least 17 years old, had used the chatbot feature, and possessed shopping experience on Shopee. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that all path coefficients show a positive direction and all tested relationships between variables are significant. Chatbot Marketing Efforts positively influence Chatbot Communication Quality; Chatbot Communication Quality and Motivation for Chatbot Usage positively influence Satisfaction; and Satisfaction positively influences Reuse Intention, Purchase Intention, and E-Trust. This study contributes to the development of chatbot service strategies for e-commerce platforms. It is recommended that Shopee optimize its knowledge base, improve chatbot response quality, and periodically evaluate the user experience to enhance user satisfaction.

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