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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,619 Documents
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The Effect Of Transformational Leadership On Turnover Intention: The Mediating Role Of Work Stress And Organizational Commitment In The Retail Industry Sofia Apriliani Penu Sukalumba; Abdul Haeba Ramli
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 3 (2025): JIMKES Edisi Mei 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i3.3516

Abstract

This study aims to analyze the influence of transformational leadership on turnover intention, considering the mediating roles of work stress and organizational commitment among retail industry employees. The research employed a quantitative approach using Partial Least Squares-Structural Equation Modeling (PLS-SEM), involving 155 respondents working at PT Duta Intiguna Yasa (Mr.DIY) in East Jakarta, Bogor, and Depok. The results indicate that transformational leadership does not have a direct effect on turnover intention, but it does exert an indirect influence through two pathways: the reduction of work stress and the enhancement of organizational commitment. Organizational commitment emerged as a stronger mediator in reducing turnover intention, while work stress also played a significant yet weaker mediating role. Meanwhile, the indirect effect of work stress on turnover intention through organizational commitment, as well as the combined dual mediation pathway, was not statistically significant. These findings underscore the importance of developing transformational leadership to foster employee loyalty. Practical implications include leadership training, effective stress management strategies, and efforts to strengthen organizational commitment in order to improve employee retention in the retail sector.   Keywords: Transformational Leadership, Turnover Intention, Work Stress, Organizational Commitment, Retail Industry
The Impact Of Social Media Marketing Activity On Purchase Intention: Brand Awareness As A Moderator In An Intercity Bus Study Olfebri; Yuliantini; Cecep Pahrudin
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 3 (2025): JIMKES Edisi Mei 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i3.3528

Abstract

The optimization of social media in public transportation facilities such as public buses is increasingly being improved. So far, empirical research that examines the role of Social Media Marketing Activity (SMMA), Brand Awareness (BA), and Purchase Intention (PI) in one model at the same time in the perspective of Uses and Gratification Theory (UGT) is very limited. This study aims to examine the role of SMMA as an antecedent to BA and PI, as well as the contribution of BA as a moderator to the influence of SMMA on PI in the UGT perspective. This study obtained 262 answers from respondents who are intercity and interprovincial bus users and actively use Facebook as social media to get information about Public Buses. Data was collected using a questionnaire with a convenience sampling approach. The hypothesis that has been proposed in this study is entirely accepted with the direction of influence being entirely positive. This study reveals that SMMA is able to provide alternatives in answering user needs, the optimization of SMMA can trigger the dual role of BA as an internal and external factor in increasing the PI of public buses.
Evaluation of the Safety Riding Training for Employees at PT Indonesia Nippon Seiki Using the Kirkpatrick Model Ikhsan Nurahman; Anggraeni Pratama Indrianto; Ningsih Ningsih; Fathurahman Fathurahman
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3542

Abstract

Employee training is one of the strategic efforts in improving the competence of human resources, especially in the manufacturing industry. PT Indonesia Nippon Seiki as a company engaged in automotive components requires employees who are skilled and adaptive to technological developments. This study aims to evaluate the effectiveness of employee training using the Kirkpatrick model, in collaboration with the Management Department of Yarsi Pratama University. The Kirkpatrick model was chosen because of its ability to provide a comprehensive evaluation through four levels, namely reaction, learning, behavior, and results. The research methods included training need analysis, distributing questionnaires to measure participant satisfaction (level 1), and conducting pre-test and post-test to assess the improvement of material understanding (level 2). The results showed that the participants reacted positively to the quality of the resource persons and the materials presented, with an average questionnaire score of 4.35. In addition, there was a significant increase in material understanding, indicated by the increase in the average post-test score of 83.9% compared to the pre-test which only reached 39.8%.This research is expected to be a reference for PT Indonesia Nippon Seiki in designing more effective training programs, as well as a consideration for the Management Department of the University of Indonesia.
The Influence Of Discount Framing And Peer Influence On Cosmetic Purchase Decisions In Tiktok Commerce: The Moderating Role Of AI-Based Recommendations Anggraeni Pratama Indrianto; Ikhsan Nurahman; Dani Taupan Ramdani; Muhammad Artova Al-Kindi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3566

Abstract

This study explores how discount framing and peer influence affect consumers' purchase decisions for cosmetic products on TikTok, and whether AI-based recommendations strengthen these effects. As TikTok Shop continues to grow as a popular social commerce platform in Indonesia, understanding the role of marketing strategies and user interactions becomes increasingly important. The research uses a quantitative approach, involving 200 female TikTok users aged 26–35 in the Greater Jakarta area who have purchased cosmetics through the platform. Data were analyzed using Structural Equation Modeling (SEM). The results show that both discount framing and peer influence have a significant positive impact on purchase decisions. Additionally, AI recommendations were found to play a moderating role, increasing the effectiveness of both factors when product suggestions matched user preferences. These findings suggest that combining clear discount offers, social influence, and personalized product recommendations can improve consumer buying behavior in the online beauty market.   Keywords: TikTok Shop, discount framing; peer influence, AI recommendations, purchase decisions, cosmetic products, social commerce.
The Analysis of On-Time Performance, Service Quality, Brand Image, and Promotion on Passenger Loyalty through Passenger Satisfaction Yuliantini; Olfebri Olfebri; Aang Gunawan; Basri Fahriza
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3598

Abstract

  The purpose of this study is to develop hypotheses related to factors that influence passenger loyalty, especially in the aviation sector. The approach used in this literature review is descriptive qualitative. The data collection technique is to use literature studies or review relevant previous articles. The data used in this descriptive qualitative approach were obtained from previous studies relevant to this study and sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage Q2-Q4, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar, and digital reference books. The results of this literature review are as follows: 1) On-time performance affects passenger satisfaction; 2) Service quality affects passenger satisfaction; 3) Brand image affects passenger satisfaction; 4) Promotion affects passenger satisfaction; 5) On-time performance affects passenger loyalty; 6) Service quality affects passenger loyalty; 7) Brand image affects passenger loyalty; 8) Promotion affects passenger loyalty; 9) Passenger satisfaction affects passenger loyalty; 10) On-time performance affects passenger loyalty through passenger satisfaction; 11) Service quality affects passenger loyalty through passenger satisfaction; 12) Brand image affects passenger loyalty through passenger satisfaction; and 13) Promotion affects passenger loyalty through passenger satisfaction. This study is limited to passenger loyalty in the aviation sector. This study contributes to the understanding of factors influencing passenger loyalty, with a focus on factors such as on-time performance, service quality, brand image, promotion, and passenger satisfaction. This research provides new insights into other factors influencing passenger loyalty, particularly in the aviation industry. Thus, it can serve as a reference for future literature.   Keywords: Passenger Loyalty, Passenger Satisfaction, On-Time Performance, Service Quality, Brand Image, Promotion
Development Strategy of Perumda Tirta Musi in Serving Palembang City's Drinking Water Needs Juliando Saragih; Yusman Syaukat; Hendro Sasongko
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3652

Abstract

Perumda Tirta Musi, as a Regional-Owned Enterprise (BUMD) representing the Palembang City Government, plays a crucial role in meeting the city's drinking water needs. However, the company has not yet achieved the drinking water service coverage and profit targets outlined in its business plan and Regional Medium-Term Development Plan. This study aims to: (1) analyze the trend of Perumda Tirta Musi's drinking water service performance in Palembang City, and (2) formulate a development strategy for Perumda Tirta Musi to serve water needs in Palembang City. This research uses trend analysis to evaluate the performance of Perumda Tirta Musi and uses the IFE, EFE, IE, SWOT, and QSPM matrices to formulate the development strategy of Perumda Tirta Musi. The results indicated that Perumda Tirta Musi needs to pay attention to the achievement of the cash ratio, customer water flow hours, customer water pressure, water meter turnover, and the increasing trend of water loss. The company development strategy that can be carried out by Perumda Tirta Musi is to improve the distribution network connectivity/integration between service areas. The next priority strategy that can be carried out is to increase production/service capacity in potential areas of residential growth. These prioritized strategies offer actionable considerations for Perumda Tirta Musi's management as they strive to enhance drinking water services in Palembang City. Keywords: Strategic Management, Performance, Drinking Water, SWOT, QSPM
Infrastructure-360: Analyzing the Performance of the Infrastructure Sector from Multiple Sides Helmi Adam; Noer Azam Achsani; Roy H.M. Sembel; Linda Karlina Sari
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3688

Abstract

The infrastructure sector serves as the backbone of national economic growth, with both state-owned enterprises (SOEs) and non-state-owned enterprises (Non-SOEs) playing strategic roles in public service delivery and investment. However, the Covid-19 pandemic has disrupted the sector's stability and performance, highlighting the need for a more comprehensive analysis of the internal and external factors influencing company performance across different periods. This study aims to examine the impact of corporate fundamentals, macroeconomic indicators, the Indonesia Composite Index (ICI), and Environmental, Social, and Governance (ESG) factors on the profitability and stock returns of SOEs and Non-SOEs in the infrastructure sector before, during, and after the Covid-19 pandemic. Using a descriptive quantitative approach and quarterly financial data from 2018 to 2023 for 42 companies, the study finds that SOEs demonstrate greater financial stability, while Non-SOEs exhibit higher operational adaptability. ESG-implementing firms generally report better profitability and healthier capital structures, albeit with higher volatility. These findings suggest the importance of enhancing operational efficiency, reinforcing ESG adoption, and maintaining sound financial structures to ensure business sustainability. Future studies are encouraged to explore qualitative aspects such as strategic innovation and governance transformation for more holistic insights.   Keywords: Infrastructure, SOEs, Non-SOEs, Company Performance, Covid-19 Pandemic
The Influence of Servant Leadership, Knowledge Management and Strategic Management on Employee Engagement and Management Performance Ari Sulistyowati; Milda Handayani; Zoel Hutabarat
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3698

Abstract

The purpose of this study is to see the effect of servant leadership, knowledge management and strategic management on management involvement and performance in start-up companies in Jakarta. The method used in this study is descriptive quantitative. The sample in this study was 105 employees. The sampling technique used was a census. The data used in this study were primary and secondary data. The analysis tools used in this study included SmartPLS. The tests carried out in this study included Validity Test, Reliability Test, Inner Model Test, Outer Model Test, and Hypothesis Test. The results of research conducted at startup companies in Jakarta include: 1) Servant leadership has a positive and significant effect on employee engagement; 2) Knowledge management has a positive and significant effect on employee engagement; 3) Strategic management has no positive and insignificant effect on employee engagement; 4) Servant leadership has a positive and significant effect on management performance; 5) Knowledge management has a positive and significant effect on management performance; and 6) Strategic management has no positive and insignificant effect on management performance. This study is limited to management involvement and performance. The focus on startup companies may limit the generalization of these findings. In addition, although this study uses a questionnaire created by the researcher to ensure its relevance, the data used may be subject to bias, such as social desirability or limited disclosure of unfavorable opinions. This study contributes to the understanding of management performance and employee engagement in startup companies in Jakarta, with a focus on the factors of servant leadership, knowledge management, and strategic management. This research adds new insights related to other factors that influence management involvement and performance, especially in startup companies. So that, later it can be used as reference material in further literature.
Analysis Assessment, Training and Counseling on Employee Performance is Mediated by Job Satisfaction at Cargo Companies Primadi Candra Susanto; Aswanti Setyawati; Cecep Pahrudin; Sugiyanto Sugiyanto; Esterlinus Edwin Lermatan; Euis Saribanon; Sarinah Sihombing
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3699

Abstract

This study aims to analyze the effects of assessment, training, mentoring, and counseling on employee performance, with job satisfaction as a mediating variable, in sea cargo expedition companies in Jakarta. A descriptive quantitative approach was used, with data collected through a Likert-scale questionnaire (1–5) from 88 respondents selected using a census technique. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method via SmartPLS version 4.1.0.0. The results show that assessment and training have a positive and significant effect on job satisfaction, while mentoring and counseling have no significant effect. Assessment also has a direct and significant effect on employee performance, whereas training, mentoring, and counseling do not. Job satisfaction is found to significantly mediate the relationship between assessment and employee performance. These findings highlight the importance of effective assessment practices in enhancing job satisfaction and employee performance, while suggesting the need to improve the implementation of training, mentoring, and counseling programs.   Keywords: Employee Performance, Job Satisfaction, Assessment, Training, Counseling
The Impact of International Stock Market Indices on Indonesia's Composite Index Based on Data from 2015 to 2024 Heri Sasono; Ahmad Syukri; Pudjo Irianto
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3231

Abstract

Global stock markets are increasingly interconnected, influencing emerging markets such as the Indonesia Composite Index. This study aims to analyze the collective and individual impacts of the Nikkei, New York Stock Exchange, FTSE, and ASX indices on the Jakarta Composite Index from 2015 to 2024. This study uses a quantitative approach to ensure a robust analysis and uses multiple linear regression analysis. Data collected from the annual closing values ​​of the Indonesia Stock Exchange, Tokyo Stock Exchange, New York Stock Exchange, London Stock Exchange, and Australia Stock Exchange, processed with the Statistical Package for Social Sciences version 26. The results show that global indices collectively influence the Jakarta Composite Index, explaining 85.3% of its variance. Individually, only the New York Stock Exchange has a significant positive effect, while the Nikkei, FTSE, and ASX indices do not show significant individual impacts. The study concludes that investors and policymakers should monitor the dynamics of the United States market to anticipate the movement of the Jakarta Composite Index, while future research should explore additional factors such as exchange rates to improve the understanding of the dynamics of the Indonesian market.

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