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Coopetition : Jurnal Ilmiah Manajemen
Published by Institut Manajemen Koperasi Indonesia
ISSN : 20864620     EISSN : 26154978     DOI : 10.32670
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences Other
Coopetition : Jurnal Ilmiah Manajemen (E-ISSN : 2615-4978, P-ISSN : 2086-4620) adalah jurnal ilmiah bidang manajemen yang diterbitkan oleh Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia, yang semula dua kali dalam setahun, menjadi tiga kali dalam setahun yaitu bulan Maret, Juli dan Nopember. Jurnal ini mempublikasikan hasil penelitian berkaitan tentang konsep, teori, paradigma dan metodologi ilmu manajemen sesuai visi Program Studi Magister Manajemen Ikopin yaitu Unggul dalam menghasilkan lulusan magister manajemen yang berkualitas di bidang perkoperasian dan kewirausahaan untuk menghadapi persaingan global pada tahun 2027. Adapun lingkup jurnal meliputi 1) Manajemen Sumber Daya Manusia 2) Manajemen Keuangan 3) Manajemen Perbankan 4) Manajemen Pemasaran 5) Manajemen Koperasi 6) Manajemen Syariah 7) Manajemen Ekonomi Publik 8) Manajemen Pendidikan 9) Kewirausahaan. Coopetition : Jurnal Ilmiah Manajemen telah terakreditasi melalui Surat Keputusan Direktur Jenderal Penguatan Riset dan Pengembangan Kementerian Riset, Teknologi, dan Pendidikan Tinggi Nomor 36/E/KPT/2019, tanggal 13 Desember 2019.
Arjuna Subject : Umum - Umum
Articles 419 Documents
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Pengaruh Disiplin Kerja, Organizational Citizenship Behaviour terhadap Kinerja Prajurit dengan Motivasi sebagai Variabel Intervening Mujanah, Siti; Anzeala, Sheisa; Suhardi, Suhardi
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4447

Abstract

This research aims to analyze the influence of Work Discipline and Organizational Citizenship Behavior (OCB) on the Performance of Indonesian Air Force Soldiers at Roesmin Nurjadin Pekanbaru Air Base with Work Motivation as an intervening variable. Data was collected from 108 Indonesian Air Force soldiers at Roesmin Nurjadin Air Base using a questionnaire, Likert scale 5. The data analysis technique used was multiple linear regression and Structural Equation Modeling (SEM-AMOS). The results of the research show that Work Discipline has a positive and significant effect on Soldier Performance, Work Discipline has a negative and significant effect on Work Motivation, Organizational Citizenship Behavior (OCB) has a positive and significant effect on Soldier Performance, Organizational Citizenship Behavior (OCB) has a positive and significant effect on Motivation Soldier Work, Work Motivation has a negative and insignificant effect on the Performance of Indonesian Air Force Soldiers at Roesmin Nurjadin Base Pekanbaru. The implication of this research is the importance of Work Discipline and Organizational Citizenship Behavior (OCB) to increase Soldiers' Work Motivation so that it can improve Soldiers' Performance
Perancangan Sistem Website Untuk Pemesanan Makanan dan Minuman Menggunakan QR Code Demi Tercapainya Kepuasan Konsumen Pada Sekawan Kopi & Space Wirati, Triantya Wahyu; Puspitasari, Tiara Suci; Muhammad Farouq Dhyaulhaq, Muhammad Farouq
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4458

Abstract

A coffee shop or coffee shop is one of the contemporary business places that is in great demand from young people to adults. In the Antapani area there is a coffee shop called Sekawan Kopi & Space which is a new coffee shop business that opened in 2023 and still uses conventional methods to carry out its business processes. After analyzing the current business processes, several obstacles were found, such as the ordering system which was still done manually, resulting in less efficient service. Where queues often occur, orders pile up and orders take a long time, incorrect order input and so on. Therefore, this project aims to design a site menu that can help overcome these problems and increase customer satisfaction with faster and easier service efficiency. The methods used in this project include literature study, direct observation, interviews with related parties, and in-depth analysis of the business processes being carried out. The result of this project is designing the Sekawan Kopi & Space website menu using Qr Code.
Keputusan Penggunaan Aplikasi Fintech PosPay : Brand Image dan Customer Experience di kota Bandung Annisawati, Asaretkha Adjane; Rezi, Muhammad Alva; Triputranto, Bambang
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4462

Abstract

Digital wallet applications are expanding with various brands and engaging user experiences to meet the needs of an established market, particularly in terms of fast and practical payments. PT. Pos Indonesia offers a digital wallet application called Pospay. The purpose of this study is to evaluate the influence of brand image and user experience on the decision to use the Pospay application in the city of Bandung. The study sample consists of 100 users of the Pospay application. Data were collected through the distribution of questionnaires using a semantic differential scale in a quantitative approach. The data analysis technique used is associative descriptive analysis, using SPSS 25. The findings of the study indicate that brand image has a positive and significant influence on the decision to use the application, as does user experience. Additionally, brand image and user experience together have an impact on the decision to use the Pospay application
Analisis Sumber Daya Perusahaan Dan Lingkungan Eksternal: Studi Kasus pada Industri Kreatif Digital Pasca Pandemik Covid 19 Ermaya, Sir Kalifatullah; Mulyana, Iwan; Nur Laela Ermaya, Husnah; ARR, Tryiis
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4502

Abstract

This research highlights company resource variables and the external environment in the digital creative industry in West Java, which is registered with Aspiluki. There were 25 respondents in this study, consisting of owners and managers. This research uses quantitative and descriptive research methodologies. Company resources are everything that the company owns and can control. Meanwhile, the external environment is the environment outside the organization that can influence a company. The results show that the biggest indicator of the company resource variable is "the accuracy of using computer-based systems to analyze customer and market information." Meanwhile, the biggest indicator of external environmental variables is "the power of suppliers in determining costs to the company." The lowest indicator for the company resource variable is "developing and maintaining computer-based communication relationships with customers." Therefore, researchers suggest that companies should improve service quality by offering customer service 24 hours a day instead of normal office hours, which usually only involve 5 working days a week. Meanwhile, the lowest indicator for external environmental variables is "changes in government policies that affect digital creative businesses." Therefore, researchers suggest that the government provide policies that can provide more contributions to companies in the digital creative industries.
Sumber Pendapatan Negara Menurut Al-Mawardi: Analisis Konseptual dan Relevansinya dalam Sistem Ekonomi Syariah Modern Sobarna, Nanang; Janwari, Yadi; Jubaedah, Dedah
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4523

Abstract

Fiscal policy in managing state finances is the focus of Al-Mawardi's thinking in contributing his thoughts to Islamic economics. One of Fiscal policy in state finances talks about sources of state income. The aim of this research is to determine the sources of state income according to Al-Mawardi and their relevance in the modern sharia economic system. This research uses a descriptive qualitative approach, through a literature study type of research, with data analysis carried out to describe the problems studied in a clear, objective, critical and analytical manner regarding the sources of state income according to Al-Mawardi and their relevance in the modern sharia economic system. Al-Mawardi emphasized the importance of financial institutions, such as Baitul Maal, in managing state revenues, where each allocation must meet community needs proportionally. The concept of sources of state income in Al-Mawardi's perspective is not only relevant for the historical context, but also has significant applications in the modern sharia economic system which focuses on social justice and community welfare.
Interactive Content: Engaging Audiences in a Distracted World Susanti, Erna; Apriyanti , Nike; Harisriwijayanti , Harisriwijayanti
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4598

Abstract

This study investigates the dynamics of audience engagement on the Shopee platform, focusing on Interactivity Level, Content Quality, User Attention, and Audience Engagement. Using a quantitative approach with a sample of 100 users and employing Structural Equation Modeling (SEM) with Smart PLS, the research examines direct and indirect relationships among these variables. The findings reveal significant direct effects of Interactivity Level and Content Quality on Audience Engagement, highlighting the importance of interactive features and high-quality content in driving engagement. Additionally, User Attention emerges as a critical mediator, enhancing the impact of Interactivity Level and Content Quality on Audience Engagement. Specifically, higher Interactivity Level and superior Content Quality increase User Attention, leading to heightened Audience Engagement. These insights underscore the strategic significance of optimizing interactive elements and content quality to capture and sustain user attention effectively in competitive e-commerce environments. The study contributes valuable implications for enhancing digital marketing strategies and improving user experience on platforms like Shopee, aiming to foster greater user satisfaction, loyalty, and business success.
Analisis Faktor – Faktor yang Mempengaruhi Kinerja Karyawan : Penelitian Pada Karyawan Sleman City Hall Mall Ali Mustofa, Muhammad; Subiyanto, Didik; Soni Kurniawan, Ignatius
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4646

Abstract

The purpose of this study is to evaluate the influence of Education, Training, and Work Environment on Employee Performance and provide strategic insights for human resource management. This study uses a quantitative approach with the census method, involving the entire employee population in Sleman City Mall which totals 114 respondents. Data was collected using a questionnaire with a Likert scale of 1-5 that included variables of training, education, work environment, and employee performance. The questionnaire is distributed through the appropriate media, with clear instructions for filling and returning. The collected data was analyzed using Path Analysis (SEM) with the help of AMOS software, which included initial data processing, preparation of measurement models, construction of structural models, and hypothesis testing to test the relationships between variables. The results of the analysis show that education plays an important role in improving employee abilities and productivity as well as decision-making capacity. Continuous training strengthens technical and non-technical skills and helps employees adapt to industry changes. However, the Work Environment proved to be the most dominant factor, affecting employee motivation, comfort, and productivity. In conclusion, management needs to strategically integrate education, training, and improvement of the work environment to achieve optimal performance. The implications for organizations include the importance of investing in employee education, developing continuous training programs, and creating a conducive work environment. These measures will increase employee productivity, satisfaction, and loyalty, as well as create a sustainable competitive advantage for the organization.
Optimasi Pengendalian Kualitas Produk Usaha Yang Dimiliki Oleh Koperasi Melalui Pendekatan Metode Six Sigma Anggraeni, Noerlina; Maulana, Arman; Rosmayati, Siti
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4649

Abstract

The right product and service quality according to consumer preferences plays a crucial role in determining the success of a company. Therefore, a deep understanding of consumers, their needs, and the expectations that must be met is an important aspect for an organization. In order to maximize quality improvement efforts, the Six Sigma method is an inseparable key element. This method has been proven effective in optimizing product and process quality, with a positive impact on reducing defect rates that negatively impact company performance. Through a structured and measurable approach, Six Sigma is able to direct companies towards sustainable development. The Six Sigma method includes a series of steps known as DMAIC, namely Define - Measure - Analyze - Improve and Control. Through the Definition stage, companies identify problems or opportunities for improvement explicitly and map out the project framework. The Measurement step refers to collecting relevant data to analyze the initial situation, while the Analysis stage is used to analyze data in depth to identify the root cause of the problem. After that, the Improvement stage is carried out by designing and testing appropriate solutions to address the identified problems. Finally, the Control step ensures that the changes implemented are maintained and sustained for the long term.
Boosting Sales through WhatsApp Business and Service Quality: The Mediating Role of Customer Satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising) Sujaya, Indra; Elfiswandi, Elfiswandi; Lusiana, Lusiana
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4726

Abstract

This study aims to determine the Increase in Sales: Whatsapp Business and Service Quality with Customer Satisfaction as an Intervening Variable at CV. Bhakti Jaya Indonusa (BJI Advertising). The method used is multiple linear regression analysis and path analysis, with a sample of 100. The results of the study show a significant effect of whatsapp business on customer satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of service quality on customer satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of whatsapp business on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of service quality on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). There is a significant effect of customer satisfaction on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). Customer satisfaction is able to mediate the effect of whatsapp business on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising). Customer satisfaction is able to mediate the effect of service quality on increasing sales at CV. Bhakti Jaya Indonusa (BJI Advertising).
Pengembangan Model Kewirausahaan Dalam Rangka Meningkatkan Kualitas Kurikulum Pendidikan Melalui Pemanfaatan Teknologi Kecerdasan Buatan Suputra, I Gede Kahar; Sudewa, Jaka
Coopetition : Jurnal Ilmiah Manajemen Vol. 15 No. 3 (2024): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v15i3.4732

Abstract

This study explores the impact of integrating ChatGPT into the Project-Based Learning (PBL) model on students' entrepreneurial competencies at IKOPIN University. The background of this research is the need for innovative learning approaches in the era of the Fourth Industrial Revolution, focusing on the role of artificial intelligence in education. The study employs a quantitative approach with an explanatory survey design, collecting data from students participating in the KBBK program based on PBL integrated with ChatGPT. The sample was selected purposively, and the data were analyzed using Structural Equation Modeling (SEM). The Confirmatory Factor Analysis results indicate a good model fit after the removal of 16 indicators, leaving 8 indicators with a CMIN/DF of 1.406, a P-value of 0.122, a GFI of 0.973, and an RMSEA of 0.045. The results show that PBL has a significant positive impact on the use of ChatGPT (coefficient 0.068) and the enhancement of entrepreneurial competencies (coefficient 0.083). Instrument validity was tested with factor loadings above 0.5, and reliability was confirmed with Cronbach's Alpha above 0.7. This study emphasizes the importance of technology integration in education to enhance students' competencies, with recommendations for improving infrastructure, training, and developing an adaptive curriculum.

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