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Contact Name
Abdul Ghafar
Contact Email
Klik.abdul@gmail.com
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+628128245341
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nexhmasheera@gmail.com
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Direktorat Penelitian dan Pengabdian kepada Masyarakat (DP2M) Institut Transportasi dan Logistik Trisakti. Jl. IPN No.2 Cipinang Besar Selatan, Jakarta Timur 13410. Telp (021) 8516050
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INDONESIA
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
ISSN : 2355472X     EISSN : 24423149     DOI : http://dx.doi.org/10.25292/j.mtl.v7i2.355
The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. The journal is issued 3 (three) times a year by ITL Trisakti Research Center and Community Service (P3M). The scope of the article includes: Transport Management Multimodal Transport Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environmental The research is viewed through macro or micro transportation management perspectives from various aspects, such as: operational, production, human resources, marketing, consumer services, finance, and strategic management.
Arjuna Subject : Umum - Umum
Articles 319 Documents
Supply Chain Operational Reference untuk Perancangan Indikator Kinerja Rantai Pasok Farmasi Yelita Anggiane Iskandar
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 1 (2022): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i1.704

Abstract

Warehouses have an important role in the supply chain. The pharmaceutical industry is no exception. Pharmacy Warehouse functions as a place to store drugs and medical devices before being distributed to health facilities such as community health centers, clinics, and hospitals. One of the Pharmacy Warehouse Technical Implementation Units located in Dairi Regency, North Sumatra, has several problems that occur along its supply chain. These problems, among others, are related to time, cost, and the number of products shipped. In addition, there was also an increase in aggregate demand for drugs and medical devices in 2018-2019. This increase in demand reinforces the need for designing pharmaceutical supply chain performance measurements. In designing the supply chain performance measurement, the framework used is the Supply Chain Operational Reference (SCOR) which includes the plan, source, make, delivery, and return processes, which are then translated into a number of criteria based on the attributes of reliability, responsiveness, agility, costs, and assets to a number of Key Performance Indicators (KPI). In weighting KPI, the method used is Analytical Hierarchy Process (AHP). Based on data processing and analysis, a supply chain performance measurement design was obtained with 11 performance indicators. Based on the AHP results, it was found that the highest weight value of 0.750 was obtained on the indicators of accuracy and delivery speed, while the lowest weight value of 0.117 was obtained on the order picking accuracy indicator.
Underpass Development on the Train Cross, South Tambun Bekasi Rida Zakiyah; Prasadja Ricardianto; Abdullah Ade Suryobuwono; Masjraul Hidayat
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 1 (2022): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i1.624

Abstract

This study aims to improve safety and security for vehicle users passing through the tunnel, identify the construction of underpasses at railroad crossings, minimize queue lengths and delays while crossing on Jalan Sultan Hasanudin, Pasar Tambun, Bekasi and improve road smoothness, and provide recommendations for the need for pedestrian facilities on the Jalan Sultan Hasanudin section. There is a potential safety risk for pedestrians, because there are no pedestrian crossing facilities. Then analyze the benefits of underpass construction on level crossings for road users.  The method used is descriptive quantitative analysis, namely in the form of calculating traffic performance, technical requirements of the railway line, the benefits of the underpass for train operations and the need for pedestrian crossing facilities. The results of the analysis identify the need for underpass maintenance costs for safety and security for passing vehicle users. It is necessary to add a zebra cross and pelican on Jalan Sultan Hasanudin on pedestrian facilities to cross, close the u-turn of the Ataqwa mosque which is moved to the u-turn access of the police station, south Tambun, then the construction of the tunnel is very useful for rail operations and road users.
Dampak Pengadaan Kinerja Rantai Pasok Secara Elektronik Wahyuningsih Santosa; Selly Setiati Pratiwi; Yudhitya Gandhi Santosa
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 1 (2022): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i1.754

Abstract

The purpose of this study is to analyze the impact of e-procurement on supply chain performance by mediating the role of partnerships, information sharing, and supply chain integration. The survey was conducted on two large companies engaged in the energy sector. Data collection for this survey was carried out by distributing the survey to respondents who were determined by the sampling method of interest. The research design used in this study is hypothesis testing, and the data analysis method used to test the hypothesis is the SEM (Structural Equation Modeling) method using the AMOS program. The results show that of the three mediating variables, namely partner relationships, supply chain integration and information sharing, it shows that supply chain integration provides the greatest mediating role. While the other two variables are not sufficient to facilitate the impact of e-procurement on supply chain performance. Direct testing of the effect of e-procurement on the three mediating variables, also shows that e-procurement only has a direct significant impact on supply chain integration, while the effect on partnership relationships and information exchange is not significant. For testing the direct effect of the three mediating variables on supply chain performance, the results show that partnership relationships have not been sufficient to encourage supply chain performance. Meanwhile supply chain integration and information exchange show their role in driving supply chain performance.
Pengaruh Waktu dan Jarak Tempuh ke Gerbang Tol terhadap Harga Tanah Satrio Muhammad Alif; Anisa Rahma Dhanty
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 1 (2022): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i1.619

Abstract

One of the reasons for the construction of the Trans Sumatra toll road is the increase in traffic in Bandar Lampung. Travel time and distance to the three toll can affect land prices. The purpose of this study is to obtain the effect of time and distance to three toll gates on land prices. This study uses 11,904 travel time data from Google Maps with details of 124 villages to three toll roads for 8 weeks, with one week there are 2 data on weekdays and 2 data on weekends. The villages point is used to represent Bandar Lampung and is obtained from the midpoint of the kelurahan. The method to get the effect on land prices is multiple linear regression with least squares technique. The results are linearly interpolated to get the time area and distance traveled to the three toll gates. The farthest distance is the distance to the Natar toll gate and the closest distance is to the ITERA toll gate. The ITERA toll gate is the toll gate that most affects land prices in the city of Bandar Lampung, but the distance to the city center is the most influential factor in determining land prices.
Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Eka Sukmawati; Dian Lieska Ocviany; Indarno Sugeng Rahardjo; Mahardhika Andiansyah; Marthaleina Ruminda; Yosi Pahala; Sugiyanto Sugiyanto; Devi Ratnasari
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 1 (2022): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v9i1.915

Abstract

This research aims at determining the quality of Inaportnet services by comparing service performance and service user expectations. A quantitative approach with the Importance Performance Analysis (IPA) method was used with a saturated sample of 23 respondents. Primary data was collected by distributing questionnaires. The analysis was carried out to determine the suitability of service performance to the expectations of service users which is described through the IPA Matrix in the form of a Cartesian diagram. The results showed that the total level of conformity was 94.46% so the suitability of the overall service performance was still below the expectations of service users. However, judging by the Interpretation Guidelines, the level of suitability of service users was very satisfied. Gap analysis was used to find out whether there was a gap in service at the Port in Banten by looking for the difference in the value of performance and the value of importance (expectations). The results of the Gap Analysis calculation (gap score) showed that each item of the instrument was negative, which means that it still needs to be reviewed and improved on each item of the instruments
Keunggulan Bersaing dan Loyalitas Pelanggan pada Distribusi Impor Beras Khusus di Indonesia Ayu, Rifana; Rahardjo, Sri; Tantri, Francis; Adi, Erman Noor; Kania, Dinar Dewi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1163

Abstract

Importing the specific rice could only be done by BUMN (Badan Usaha Milik Negara) which in this article represented by PT DFG. The company is still lack of supervision of the customer relationship management implementation due to the absence of the special department and also lack of supervision of distribution. The study used Path Analysis with 35 distributor companies as sample. The purpose of the research is to analyze, directly and indirectly, the variables of customer relationship management and supply chain management on customers’ loyalty of imported specific rice intervened by competitive advantage variables. The results of the study show that the competitive advantage cannot act as an intervening variable and has an indirect effect on customer relationship management of the rice commodity customers’ loyalty. On the other hand, the competitive advantage can act as an intervening variable and has an indirect effect on supply chain management of the specific rice customers’ loyalty. Thus, the changes of the supply chain management implementation in PT DFG can affect customers’ loyalty indirectly through competitive advantage.
Customers Satisfaction of Port Services Hunimua Central Maluku Tanasale, Charlene Cleopatra; Saputro, Soemino Eko; Solikin, Solikin; Saptana, Saptana; Febriyanti, Febriyanti; Maemunah, Siti
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1070

Abstract

The aim of the research is to identify the factors that influence the satisfaction level of the Hunimua (South Maluku, Indonesia) crossing port service users. The study analyzes service performance on the level of service user’s satisfaction and customers’ loyalty at Hunimua ferry port. The study wants to find out the safety and security procedure in crossing transportation. The government stipulates minimum service standards for crossing transportation through Ministerial Regulations. The method used was Quantitative approach with a total sample of 100 passenger population at Hunimua ferry port after calculated using Slovin formula. The research used Path Analysis method. The results of the study indicate that the service performance has a positive and significant effect on customers’ satisfaction and loyalty by maintaining the quality service performance to meet the customers’ satisfaction. Customers’ interests have positive and significant effect on customers’ satisfaction and loyalty. Quality influences customers’ satisfaction and loyalty that could be traced from employees’ time to respond to customers appropriately, a sense of security during contact with staff, patience, company attention and understand the customers’ need. The variable of customers’ satisfaction could mediate the service performance and customers’ interest in customers’ loyalty.
Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai Reynold, Binsar; Sodikin, Alit; Marina, Sandriana; Rafi, Salahudin; Perwitasari, Erni Pratiwi; Pahala, Yosi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1105

Abstract

The study aims to analyze the Airport Operation Control Center (AOCC) operational performance through interfunctional cooperation on the operational quality of I Gusti Ngurah Rai Airport in Bali. The airport facilities and infrastructures are considered inadequate when they are compared to the growth rate of air traffic. Ideally, the study wants to find out the effect of Airport Operation Control Center’s performance on airport operational service quality and the mediating role of interfunctional cooperation on airport operational service quality. The sample of 49 stakeholders and AOCC users at I Gusti Ngurah Rai Airport in Bali was used as the saturated sampling method and the data were analyzed using Structural Equation Model (SEM) with Smart PLS program. The results show that the operational performance has direct effect on interfunctional cooperation and airport operational service quality. Furthermore, the interfunctional cooperation is able to mediate the AOCC operational performance and the quality of airport operational services.
Price Competitiveness and Service Quality Have an Impact on Ship Agency Contributions Maemunah, Siti; Damanik, Ade Irfani Nugraha; Yuliyanto, Agus; Sembiring, Honny Fiva Akira; Sugiyanto, Sugiyanto; Setiawan, Edhie Budi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1137

Abstract

The study aims to determine the relationship between price, service quality, customers’ satisfaction, and competitiveness on ship agency services and their impact on PT. Maritel Bahtera Abadi Marunda as mediated by the ship agency services. A sample of 100 respondents from PT. Maritel Bahtera Abadi Marunda, consists of company’s competitors and consumers of the Ship Agency Sector, was taken from the primary data using Quantitative method with Explanatory research design. The correlation coefficient analysis method, path analysis tests, and hypothesis testing were used to test instrument and classical assumption testing. The findings show a relationship between price, service quality, customers’ satisfaction, and competitiveness between ship agency services in PT. Maritel Bahtera Abadi Marunda. The practical implications provide direction for adopting the impact of price and service quality in increasing the competitiveness of ship agency services and consumers’ behavior.
Pengendalian Persediaan dan Waktu Tunggu Pengiriman pada Perusahaan Online Store di Jakarta Hutabarat, Lisva Monang; Mudjiardjo, Mudjiardjo; Sholihah, Sita Aniisah; Nofrisel, Nofrisel; Sundoro, Oni Yudo
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1097

Abstract

The purpose of the study is to determine the impact of direct and indirect contribution of inventory control and delivery lead time of PT. Jakarta Notebook service quality and employees’ performance. The main problem of the study was the inadequate warehouses’ inventory control which cause out of stock and re-order when customers place orders. It is due to slow and inaccurate employees’ services. Another problem was caused by the frequent delay of the goods delivery to customers that impact on the service quality. This research used a quantitative research method. This study took 36 employees of PT Jakarta Notebook from the warehouse operation division as the respondents. The data collection was carried out by distributing questionnaires and analysing the data using Partial Least Square. The results show that inventory control and lead time partially contribute to service quality and employees’ performance. The service quality contributes to employees’ performance and could mediate the contribution of inventory control on employees’ performance. However, the service quality has not able to mediate the lead time contribution on employees’ performance of PT Jakarta Notebook warehouse operational division.