cover
Contact Name
Hamidi
Contact Email
hamidi@unram.ac.id
Phone
+6281936732708
Journal Mail Official
ujcs@unram.ac.id
Editorial Address
Jl. Pendidikan No 37 Mataram
Location
Kota mataram,
Nusa tenggara barat
INDONESIA
Unram Journal of Community Service (UJCS)
Published by Universitas Mataram
ISSN : 27746526     EISSN : 27746518     DOI : https://doi.org/10.29303/ujcs
Unram Journal of Community Services (UJCS) is a scientific multidisciplinary journal published by Postgraduate Mataram University, Indonesia. It is at the national level that covers a lot of common problems or issues related to community services. The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of community services. It contains various activities of the teaching staff in Mataram University and other University in handling and managing the various potentials, obstacles, challenges, and problems that exist in society. Implementation of service activities also involves the participation of the community and partners. Service activities are organized into an activity aimed at improving the welfare of society. Any interested authors could submit their manuscripts in English or Bahasa Indonesia.
Arjuna Subject : Umum - Umum
Articles 583 Documents
Socialization of Benefits and Management Training in Village-Owned Enterprises as an Effort to Improve Community Welfare in Pamijahan District, Bogor Regency Patiro, Shine Pintor Siolemba; Damayanti, Prisila; Hendrian, Hendrian; Rekarti, Endi; Mubarok, Faizul; Widokarti, Joko Rizkie; Lumbangaol, Lasando
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.852

Abstract

This Community Service (PkM) activity was carried out in Paminjahan District, Bogor Regency, with the target of RT/RW, Hamlet Head, Village BPD, village government officials, and Village-Owned Enterprises (BUMDes) Management. The business actors involved are those who have businesses in the field of trade and services. This PkM activity was carried out to provide public and business actors with an understanding of the legality, goals, and benefits of BUMDes for increasing development and improving the welfare and prosperity of the community fairly and equitably. Through an increase in Village Original Income (PADes) income, business activities are expected to continue to develop by paying attention to and implementing supporting factors for business activities. Thus, the PkM activities held include socializing about the legality, goals, and benefits of BUMDes and socializing about professional human resource management in managing BUMDes in the village. The socialization was adjusted to the problems and needs faced by BUMdes administrators in Paminjahan District, Bogor Regency. The method of implementing the activity consists of three stages. First, the preparation stage includes pre-survey, team formation, making and submitting proposals, coordinating teams and partners, and preparing training tools and materials. The second stage is the program implementation stage in the form of socialization. Socialization is carried out through counseling (material presentation) and discussion. The third stage is the evaluation and reporting stage. The evaluation was carried out by comparing the conditions of partners before and after the program's implementation with interview and observation methods. After that, a report was prepared for further publication. The material presented in the socialization was in the form of the Legality of BUMDes, as well as the benefits and goals of BUMDes towards increasing development and prosperity for all communities in the village. Based on the results of the implementation, the objectives of this implementation can be broadly achieved, which is shown through the improvement of the value order of society in the field of education, especially in economics.
Analysis of Taxpayer Compliance Level in Paying Land and Building Tax Case Study: City of Surabaya Arifah, Dania Nur; Marseto, Marseto; Wijaya, Riko Setya
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.854

Abstract

This study examines the compliance level of taxpayers in paying Land and Building Tax (PBB) in Surabaya City, a significant source of local revenue. The research aims to identify factors influencing taxpayer compliance and assess the effectiveness of existing tax administration services. Using a qualitative descriptive-analytical approach, data were collected through in-depth interviews, observations, and documentation. The findings reveal varied compliance levels across different UPTB areas, with key influencing factors including tax awareness, service quality, and enforcement of penalties. This study contributes to understanding taxpayer behavior in urban settings and offers insights for policymakers to enhance tax compliance through improved service quality and targeted educational campaigns.
Socialization of the Use of Online Land and Building Tax Services in Surabaya to the Community in Rungkut District Pusvita, Noviyanti; Huda, Syamsul; Perdana, Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.856

Abstract

Land and Building Tax has become one of the potential sources of state revenue in local tax income. However, despite its great potential, the realization of its collection still faces several obstacles, one of which is the low level of taxpayer compliance. Compliance will increase along with taxpayer satisfaction if tax services are made easier, more effective, and provided with greater service facilities by tax officers. The method used in this community service is an educational and hands-on approach, focused on socializing the use of the Surabaya Online Land and Building Tax service to the residents of Rungkut. This activity involves the delivery of theoretical material, followed by a direct demonstration of website usage. With the provision of this socialization, it can be seen that there has been a significant increase in the public's knowledge regarding the features and usage of the Surabaya online PBB service. The community also provided positive feedback and considered that the online Land and Building Tax service service is a very helpful advancement. with the presence of this online Land and Building Tax service, it can reach the entire community. Based on the results of the socialization of the online Land and Building Tax service that has been conducted in the Rungkut area, it turns out that many people have never used the Surabaya online Land and Building Tax service. Therefore, this socialization successfully opened their understanding of how to use it and what benefits they can gain from using it. With this, it is hoped that the community will become more aware of information regarding the Land and Building Tax
Student Entrepreneurship Coaching Using the Smart Entrepreneur Model (SEM) For Strengthening Entrepreneurial Character in The Digital Era Kusmayadi, Iwan; Bagis, Abdul Azis; Burhanuddin, Burhanuddin; Suprayetno, Djoko; Dakwah, Muhammad Mujahid; Wardani, Laila
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.859

Abstract

Student Entrepreneurship Coaching Program with the Smart Entrepreneurial Model (SEM) is designed to strengthen students' entrepreneurial character through an integrated approach. The primary goal of this program is to develop students with an innovative, resilient, and adaptive entrepreneurial mindset, enabling them to respond to market changes and global economic challenges. The urgency of this program lies in the pressing need to create a young generation prepared to face economic disruptions, particularly in the digital era and during industrial transformation. Students, as future entrepreneurs, require a solid entrepreneurial character to take calculated risks, communicate effectively, and manage sustainable businesses. The stages of building entrepreneurial character through SEM include: Phase 1: Pre-test (Psychometric testing); Phase 2: Participant classification and SWOT analysis; Phase 3: Workshops; Phase 4: monitoring and mentoring. The coaching activities based on the Smart Entrepreneurial Model (SEM) have demonstrated a positive impact on shaping students' entrepreneurial character. This program successfully enhances students' growth mindset, communication skills, leadership abilities, and strategic analysis capabilities through a combination of training, business simulations, role-playing, and mentoring
Legal Assistance in Drafting Anti-Bullying Policies at Islamic Boarding Schools: A Case Study of Tarbiyyah Islamiyah Islamic Boarding School in Limbang Jaya 2 Village Jafar, Abdul; Sarah, Sarah; Saputra, M Adi; Akbar, Firdaus
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.860

Abstract

This community service program aims to provide legal assistance in drafting anti-bullying policies at Tarbiyyah Islamiyah Islamic Boarding School in Limbang Jaya 2 Village. The program involves lecturers, students, and the Legal Aid Institute (LBH) to create a safe and bullying-free learning environment. Key activities include socialization, training, group discussions, and the drafting of anti-bullying policies based on national law and Islamic moral values. A participatory approach was employed by involving teachers, students, and parents throughout the process. The program's results indicate increased awareness and understanding of bullying, both from the perspective of positive law and moral-religious principles. The drafted policies cover bullying definitions, reporting mechanisms, sanctions, and case handling procedures. Initial implementation of the policies showed positive changes in students' attitudes and behaviors, as well as increased engagement from parents and teachers in creating a bullying-free environment. This program is expected to serve as a model adaptable for other educational institutions. Program sustainability is maintained through regular evaluations and the establishment of an anti-bullying committee at the school. This collaborative approach significantly contributes to fostering a safe, healthy, and harmonious educational environment
Optimizing the Provision of PBB Billing Letters to Increase Local Revenue at Bapenda UPTB 2 Rungkut Region in Dukuh Sutorejo Village Mukti, Nilam Indra Permata; Imaningsih, Niniek; Fadil, Cholid
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.862

Abstract

Optimizing Property Tax (PBB) revenue is a primary focus in enhancing the Regional Original Revenue (PAD) in Surabaya City. This study aims to analyze the implementation of PBB tax bill delivery through a door to door approach in Dukuh Sutorejo Village, Mulyorejo District. The methods used include tax arrears data verification, field validation, and uploading collection results into the Regional Revenue Agency (Bapenda) system. The data were analyzed to identify obstacles to PBB payments, such as discrepancies in Tax Object Numbers (NOP), taxpayers' economic constraints, and a lack of tax awareness. Its results indicate that delivering PBB tax bills directly increases tax payment realization, both through full payment and installment methods. Additionally, field validation successfully identified NOPs that require updates or deletion, thereby improving the efficiency of the tax collection process. Education provided during verification effectively raised taxpayers' awareness of the importance of tax compliance. The conclusion of this study is that the door to door approach, combined with the delivery of PBB tax bills, can be a strategic solution to optimize regional tax revenue. This method is recommended for broader implementation to support sustainable regional development through increased Regional Original Revenue (PAD).
The Drafting a Cooperation Agreement According to Contact Law Standards in Indonesia at Ar-Royyan Hospital, Ogan Ilir Regency Rusydi, Yudistira; Ardha, Dea Justicia; Usman, Abdul Hamid; Hayatuddin, Khalisa; Kasra, Helwan; Rani, Febrina
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.868

Abstract

Health is an essential part of societal well-being that must be pursued in line with Indonesia's aspirations as stated in the 1945 Constitution. This effort is carried out based on the principles of non-discrimination, participation, protection, and sustainability to develop human resources, enhance national competitiveness, and support national development. Written agreements in healthcare services are crucial to ensure optimal service delivery. This requires adequate healthcare facilities as the venue for implementing health efforts. In Indonesia, the agreement system follows an open principle that allows for the formation of agreements in accordance with existing laws or practices. The purpose of such agreements is to establish balanced cooperation and serve as a basis for resolving future issues. Through agreements, the involved parties are expected to uphold their promises, create clear legal relationships, and ensure protection and fairness for all.
Optimization of Advertising Tax Revenue Realization Through Taxpayer Collection by Surabaya City Regional Revenue Agency Hildayanti, Siska Putri; Huda, Syamsul; Perdana, Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.874

Abstract

The percentage increase in advertising tax realization based on data from the Surabaya City Regional Revenue Agency as of December 13, 2024 was 83.22%, this shows a large figure in the increase. However, the realization of advertising tax revenue must continue to be increased. This community service aims to increase the advertising tax revenue figure. This community service was carried out at the Surabaya City Regional Revenue Agency by involving several Bapenda employees through a series of advertising tax collection activities through a good approach to taxpayers. The results showed a large number of taxpayers paying, therefore there was an increase in advertising tax revenue. This step is innovative in the collection process between tax officers and taxpayers. Based on the existing results, it is recommended that good collection be implemented to increase advertising tax revenue.
Development and Implementation of Hospital By Laws to Improve Service Quality at RSUD Rupit Rani, Febrina Hertika; Pettanase, Ismail; Syamsul, Syamsul; Ardha, Dea Justicia; Fakhriah, Syahriati
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.875

Abstract

To create a standardised and compliant service, an Internal Regulation or Hospital by Laws is required, which becomes the operational basis for all medical personnel and hospital staff. This dedicaction is expected to strengthen governance, compliance, and service quality at RSUD Rupit in order to fulfil community expectations and standards set by the government optimally and sustainably. Using empirical research by combining qualitative, participatory, and analytical approaches, so that the review and revision of internal regulations of RSUD Rupit can be carried out systematically to produce better and more effective regulations. A review of the internal regulations (Hospital By Laws) at RSUD Rupit identified several aspects that need to be improved to enhance efficiency and quality of services. The proposed improvements include drafting and writing the content of the regulations. After the review, the team will revise and draft the regulations, and refine the draft based on input from the North Musi Rawas District Health Office, PERSI, and stakeholders. The final draft will be submitted to the hospital leadership and Board of Trustees for review and approval. After that, the regulation will be ratified by the regional head, giving legality and legitimacy to the Hospital By Laws
Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department