cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Surayyal Hizmi
Contact Email
surayyal@ppl.ac.id
Phone
+6287755872411
Journal Mail Official
mandalikareview@ppl.ac.id
Editorial Address
Jl. Raden Puguh No.1, Puyung, Praya, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83561
Location
Kab. lombok tengah,
Nusa tenggara barat
INDONESIA
Journal of Mandalika Review
Published by Politeknik Pariwisata Lombok
ISSN : 2828061X     EISSN : 28280008     DOI : https://doi.org/10.55701/mandalika
Core Subject : Humanities, Social,
Humanities Social Sciences
Journal of Mandalika Review is the leading national journal for all those concerned with Destination Management, food and beverage development products and services, hospitality, creative economics, Moslem Friendly tourism, and travel. The journal takes an interdisciplinary approach and includes the development of products and services, planning and policy aspects of international, national and regional tourism, as well as, a specific study in travel and management studies
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 41 Documents
 1   2   3   4   5 
Standardization and Documentation in Handling Muslim Tourists: A Case Study of Tour Guides in Lombok Wahim, Isdar; Mahyuni; H, Muh. Ilham
Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i1.82

Abstract

Background:This study explores the need for standardization and documentation in guiding Muslim tourists in Lombok. Currently, tour guides employ varied approaches that lack consistency and formal guidelines, leading to unstructured service delivery. By analyzing insights from religious leaders and experienced tour guides, this research aims to identify effective strategies that ensure uniformity and high-quality service for Muslim tourists.Methodology:A qualitative approach is employed, utilizing in-depth interviews and field observations to assess current practices in handling Muslim tourists. Data collection focuses on the experiences of tour guides, identifying service gaps, and evaluating the need for standardized procedures and documentation.Findings:The findings reveal that the handling of Muslim tourists in Lombok is largely based on individual guides' personal knowledge and experience, with minimal formal documentation or standardized procedures. Seasoned guides exhibit a deeper understanding of Muslim tourists' needs, including halal food provisions, facility cleanliness, and prayer schedule accommodations. This study categorizes Muslim tourist handling into three key phases: Pre-Tour, In-Tour, and Post-Tour. The absence of formal documentation and structured guidelines underscores the necessity of clear operational standards to enhance service consistency and reliability.Conclusion:To improve Muslim tourist services in Lombok, this study highlights the need for well-defined Standard Operating Procedures (SOPs) and systematic documentation to ensure consistency. Regular training programs for tour guides and strengthened collaboration with local communities are essential to reinforce Shariah-compliant tourism services. Additionally, upgrading supporting facilities will further enhance the tourist experience. Implementing these measures will position Lombok as a leading halal tourism destination, offering structured and reliable services to Muslim travelers.
Challenges and Traditions: Exploring the Concept of Pamali In Lakkang Island Society, Makassar Yulianandaris, Yulianandaris; Mas Dadang Enjat Munajat; Yustikasari; Evi Novianti; Anees Janee Ali
Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i1.205

Abstract

Introduction: Lakkang Island is famous for its beautiful scenery and rich culture that attracts the attention of tourists because of its dynamic tradition, namely Pamali or Kasimpalli which has been passed down from generation to generation. However, the increasing popularity of the island as a tourist destination and the presence of immigrant communities present challenges in preserving this tradition. This study analyzes the impact of tourism on Lakkang culture and explores the adaptation between local communities and immigrants in maintaining socio-cultural harmony.Methodology: This study uses a qualitative descriptive approach to explore the concept of Pamali through interviews, observations, and documentation. The informants included traditional leaders and the people of Lakkang Island, such as the leader of the Sampara Traditional Council Daeng Nampa and Subarka immigrants. Data was collected from January to May 2023.Findings: Tourism and immigration affect the preservation of the cultural heritage of Lakkang Island. Despite the pressure, the Pamali tradition remains the cornerstone of local identity. This study shows how local communities and immigrants face and adapt to these challenges which makes Pamali a key factor in upholding cultural practices and fostering community harmony in the midst of socio-cultural changes.Conclusion: Pamali's presence on Lakkang Island reflects a strong adherence to traditional values that play an important role in maintaining the island's cultural identity. The importance of Pamali in balancing tradition with modern demands, thus ensuring that the unique cultural heritage of Lakkang Island remains sustainable for future generations.
The Business Mindset of The Tourism Village Community Organizations: Value and Supply Chain Analysis Sumardi, Valentino; Sopian, Tatang; Rosadi, Asep; Hutahaean, Renalmon
Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i1.208

Abstract

Introduction: This article delves into the intricate dynamics of the tourism village community organizations, elucidating the essential role of a business mindset in navigating the complexities of the tourism industry. As a new tourism village, Neglasari village was designated as one of the pioneer tourism villages of the Southern part of Garut Regency in 2021. Followed by the formation of two village community organizations namely the village-owned enterprise (Bumdes Bangun Jaya) and the tourism awareness group (Pokdarwis Neglasari) in 2023. Some of potential tourist attractions among others Jagapati Waterfall and Puncak Lendra Tea Plantation.Methodology: This qualitative research used focus group discussions technique explore and collect the data from all members of the community organizations, Pokdarwis Neglasari and Bumdes Bangun Jaya.Findings: The village community organizations have passions for solving problems and willingness to accept changes. The business mindset of Pokdarwis Neglasari and Bumdes Bangun Jaya revolves around community empowerment, collaboration, sustainable practices, and continuous improvement through value chain analysis. By leveraging their cultural and natural assets, these organizations not only enhance the tourism experience but also foster socio-economic development within their communities.Conclusion: Based on the tourism value chain, that tourist village have uniqueness that is the basis for the development of tourism village products, and based on tourism supply chain, their high collaboration with suppliers improves the quality of their products and provides advantages to enhance their competitive position in the market.
What Makes Korean Cuisine Favoured? Discovering The Elements Affecting Malaysia’s Younger Generations Preferences Apriyanto, Yusup; Zulkifali, Wan Ahmad Hasni Wan; Muhammad Ramly, Alina Shuhaida; Sharif, Mohd Shazali Md; Hastuti Nurhayati; Harja, Oktomi
Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i1.211

Abstract

Introduction: The growing popularity of Korean cuisine among Malaysia's younger generation, driven by the Hallyu Wave raises concerns about overshadowing traditional Malaysian cuisine. This study examines factors behind this trend, emphasizing the critical role of preserving Malaysia's culinary heritage as a cornerstone of national identity and cultural preservation.Methodology: Qualitative research was conducted through semi-structured interviews with eleven (11) informants aged eleven to twenty-six (11-26) at UiTM Puncak Alam. Thematic has been employed to analyse the data. Findings: This study revealed four (4) key themes including; Media Influences, Social Influences, Curiosity, and Taste, which trigger the younger generation to consume Korean Food. The study elucidates how social media platforms influence culinary preferences, driven by curiosity and social influences. Additionally, the appeal of Korean cuisine's taste, particularly its spiciness, resonates with Malaysian palates. Conclusion: Understanding the multifaceted influences on culinary preferences can guide efforts to preserve Malaysia's traditional cuisine while acknowledging the global appeal of Korean food among younger generations. However, this study is limited to exploring factors affecting the younger demographic and cannot be generalized to a broader population. Future research is recommended to validate these findings using a statistical analysis, providing a more comprehensive understanding of the dynamics shaping culinary preferences in Malaysia.
Improving the Quality of Halal Tourism through Waqf: Learnings from Existing Literature Yusuf, Muhammad Zulfikar; Yusuf, Muhammad; Mandalia, Siska
Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i1.220

Abstract

Introduction:Despite the growing importance of halal tourism and the potential of waqf as a financing mechanism, there is a lack of comprehensive analysis integrating waqf to enhance halal tourism quality. This study aims to fill this gap by identifying and highlighting models from existing literature that leverage waqf to improve halal tourism offerings, focusing on infrastructure development and service quality enhancement.Methodology: This qualitative research utilizes a literature review approach, analyzing scholarly documents, journals, books, and official reports to highlight various waqf models applicable to halal tourism development. This research involves descriptive and interpretative analysis of the gathered information from these sources.Findings: The study identifies three key waqf models with the potential to improve halal tourism: land substitution (ruislag), cash waqf, and Cash Waqf Linked Sukuk (CWLS). These models can address funding challenges in developing halal tourism infrastructure and enhancing service quality. Of these models, cash waqf has the most significant potential to increase halal tourism. However, implementation faces obstacles such as inefficient asset management, low public awareness, and the need for improved governance structures. Waqf presents a promising avenue for financing and enhancing halal tourism, but realizing its full potential requires addressing management inefficiencies, increasing stakeholder awareness, and fostering collaboration between government bodies, waqf institutions, and private investors.Conclusion: Implementing strategic reforms and leveraging digital solutions can optimize waqf's impact on halal tourism development, contributing to sustainable economic growth and community welfare.
Understanding Traveler’s Experiences: A Qualitative Content Analysis Of Tourist Revisits To Massimo Italian Restaurant Rahadiarta, I Gede Ngurah Primanda S; Pradnyaswari, Anak Agung Istri Ratih; Paulus, Eleazar Immanuel
Journal of Mandalika Review Vol. 4 No. 2 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i2.219

Abstract

Introduction: This study explores the factors influencing tourists' revisits to Massimo Italian Restaurant in Sanur, Bali, Indonesia. The research aims to identify key themes that drive customer satisfaction and return visits. Methodology: The data were collected from 82 reviews written between January 1, 2023, and December 31, 2023, exploring factors influencing tourist revisit intentions at Massimo Italian Restaurant in Sanur, Bali. Qualitative research, focusing on in-depth understanding through the interpretation of textual data, allows for a comprehensive description of the phenomena observed. A purposive sampling approach was employed through a qualitative content analysis of Tripadvisor reviews. Findings: The analysis revealed seven primary themes: food quality, menu options, service quality, atmosphere, overall experience, value for money, and location. Food quality, service quality, and overall experience emerged as the top factors impacting tourists' decisions to revisit. Conclusion: This study emphasizes the critical role of service quality - including friendliness, cleanliness, attentiveness, and speed in driving customer satisfaction and fostering loyalty at Massimo Italian Restaurant. The restaurant's appealing ambience and strategic location also significantly enhance tourist revisits. These findings provide actionable insights for restaurant management and the broader hospitality industry to prioritize specific service elements, enhance guest experiences, and implement targeted improvements. Businesses can effectively boost customer retention, positive reviews, and long-term success by focusing on these key factors.
Innovative Bread Filling from Saba Banana Peel Pulp: Integrating Waste Management and Sustainability Cahyadi Wijaya, I Nyoman; Bulkaini, Lukman Ahmadi; Seçuk, Berkay
Journal of Mandalika Review Vol. 4 No. 2 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i2.223

Abstract

Introduction:The growing concern for environmental sustainability and waste management necessitates innovative solutions to reduce food waste. The saba banana peel, often discarded, is rich in nutrients and can be repurposed into valuable food products. This research explores the feasibility of repurposing saba banana peel pulp into bread fillings, focusing on organoleptic properties and consumer acceptance. Methodology:An experimental and descriptive research design was employed, testing formulations with varying concentrations of banana peel pulp percentage into 3 categories, 30%, 60%, and 100%. Various formulations were created and subjected to organoleptic testing by a panel of 30 participants. The sensory attributes evaluated included taste, texture, aroma, and visual appeal. Additionally, the environmental impact of using saba banana peel pulp was assessed by comparing waste reduction before and after its application. Findings:The findings revealed that bread fillings incorporating saba banana peel pulp received favorable ratings, particularly for taste and texture. The highest-rated formulation achieved significant acceptance across all sensory attributes. The study also demonstrated a 20% reduction in waste, emphasizing the potential of saba banana peel pulp to enhance food sustainability and waste management practices. Conclusion:The findings highlight the dual benefits of enhancing food product diversity and promoting environmental sustainability through effective waste management. Future research should explore the scalability of this approach in the food industry.
Development of Tourism Activities Based on Sustainable Livelihood Approach in Huta Tinggi Tourism Village Sitorus, Nova Bernedeta; Liyushiana; Sianipar, Christina Indriany
Journal of Mandalika Review Vol. 4 No. 2 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i2.231

Abstract

Introduction: This study aims to determine the development of tourism activities in Huta Tinggi Tourism Village with the Sustainable Livelihood Approach. Here are the two research questions used: (1) How can the Sustainable Livelihood Approach (SLA) be effectively implemented to optimize the development of tourism activities in Huta Tinggi Tourism Village? (2) What are the key challenges and opportunities in fostering community involvement and empowerment for sustainable tourism development in Huta Tinggi Tourism Village? Methodology: This study uses a qualitative research approach with narrative/descriptive research methods. The key informants in this study were the Head of Pangururan Sub-District, the Manager of the Huta Tinggi Tourism Village, and the local community. Findings: This study found that Huta Tinggi Tourism Village has significant potential for the development of culture- and nature-based tourism, offering attractions such as traditional cooking, Batak Toba cultural art classes, and activities like buffalo milking and coffee harvesting. However, community participation in tourism management remains low, highlighting the need for human resource empowerment through training, facility improvements, and raising awareness of the importance of tourism. Conclusion: Huta Tinggi Tourism Village offers unique cultural attractions and local wisdom that appeal to both domestic and international tourists. To maximize the potential of this village, stages of human resource development, including awareness, skill transformation, and intellectual enhancement, are essential. Ensuring adequate facilities, financial management training, community involvement, and continuous monitoring will further enhance the quality of tourist experiences and support sustainable development in Huta Tinggi.
The Effect Dimension of Servicescape on Revisit Intention : Study Case: Lotus Lounge Wyndham Opi Hotel Palembang Anggraini, Meisya; Yuniarti, Rizka; Sari, Tasya Komara; Hamonangan, Samuel; Lesmana, Andhika Chandra
Journal of Mandalika Review Vol. 4 No. 2 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i2.236

Abstract

Introduction: This research aims to determine the effect of servicescape on revisit intention at Lotus Lounge Wyndham Opi Hotel Palembang. Lotus Lounge locate at Wyndham hotel which is one of the 4-star hotels in Palembang City. This means that Lotus Lounge should be one of the cafés or lounges of choice for customers or visitors, because it is in a 4-star hotel, strategically located in the center of the crowd, and close to public transportation. Methodology: A quantitative descriptive approach was used in this study, with data analyzed using IBM SPSS Statistics version 25 to identify the most influential servicescape indicators on revisit intention. A total of 60 respondents were selected based on the Lemeshow sampling formula. Findings: The findings show that ambient condition emerged as the most influential indicator, with a mean score of 3.20. In contrast, the indicator Signs, Symbols, and Artifacts was identified as an area needing improvement particularly in the visibility of restroom signs, exit doors, and clear indicators for smoking and non-smoking zones. Conclusion: The ambient condition significantly affects guest comfort and revisit intention. Natural lighting from windows, the lounge’s strategic location near the lobby, and soothing background music, jazz and pop contribute to a relaxing and welcoming atmosphere. Additionally, proper temperature, pleasant aromas, and clear area signage enhance the overall guest experience. These combined elements position Lotus Lounge as a comfortable and inviting space for relaxation, socializing, and professional interactions encouraging guests to return in the future.
Does Visiting Art Museums Improve Psychological Well-being? A Quantitative Study in Pasifika Museum Aryasih, Putu Ayu; Puja, Ida Bagus Putu; Rahman, Maulana; Sangka, Sitri Setya
Journal of Mandalika Review Vol. 4 No. 2 (2025): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v4i2.317

Abstract

Introduction: While art museums are ubiquitous cultural institutions, their role in enhancing psychological well-being remains underexplored. This study addresses this gap by investigating how art museum visits influence multidimensional psychological well-being, offering novel insights into their societal purpose beyond education and tourism. Methodology: A survey was conducted with 40 visitors at Bali’s Pasifika Museum, utilizing an adapted version of Ryff’s (1989) Psychological Well-Being Scale (α = 0.889). Descriptive statistical analysis was applied to assess six well-being dimensions: autonomy, environmental mastery, personal growth, positive relationships, purpose in life, and self-acceptance. The sampling technique used in this research is incidental sampling technique. Findings: Results revealed significant improvements in psychological well-being, with an average score of 102.75 (range: 70–126), Personal growth and positive relationships emerged as the most impacted dimensions, highlighting art museums’ capacity to foster self-discovery and social connection. Conclusion: This study demonstrates that art museums function not merely as repositories of culture but as accessible spaces for mental and emotional flourishing. Practically, the findings advocate for museums to design exhibits prioritizing interactive engagement and cross-cultural narratives, positioning museums as wellness destinations. However, the study’s limitations include the modest sample size, non-representative incidental sampling, and single-site focus restricting generalizability across cultural contexts.

Page 4 of 5 | Total Record : 41

 1   2   3   4   5 

Filter by Year

2022 2025


Reset
Filter By Issues
All Issue Vol. 4 No. 2 (2025): Journal of Mandalika Review Vol. 4 No. 1 (2025): Journal of Mandalika Review Vol. 3 No. 2 (2024): Journal of Mandalika Review Vol. 3 No. 1 (2024): Journal of Mandalika Review Vol. 2 No. 2 (2023): Journal of Mandalika Review Vol. 2 No. 1 (2023): Journal of Mandalika Review Vol. 1 No. 2 (2022): Journal of Mandalika Review Vol. 1 No. 1 (2022): Journal of Mandalika Review