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VISI SAKTI: Jurnal Industri Kreatif dan Inovatif
Published by Institut Teknologi dan Bisnis Kristen Bukit Pengharapan
ISSN : -     EISSN : 3026149X     DOI : https://doi.org/10.61696/visisakti.v1i1
Core Subject : Art,
Arts
Jurnal Industri Kreatif dan Inovatif merupakan jurnal ilmiah Program Studi Desain Komunikasi Visual Institut Teknologi dan Bisnis Kristen Bukit Pengharapan Tawangmangu yang memuat hasil penelitian pengkajian dan perancangan yang fokus pada tema-tema industri kreatif, seperti fashion, fotografi, periklanan, film, animasi dan video, desain grafis, aplikasi dan pengembangan game, seni rupa dan ranah desain komunikasi visual pada umumnya.  Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Teknologi dan Bisnis Kristen Bukit Pengharapan.
Arjuna Subject : Seni dan Humaniora - Seni dan Humaniora (Lain-Lain)
Articles 66 Documents
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PERBAIKAN PROSES PENGADAAN BARANG/JASA PADA INSTANSI LOKAL DENGAN TRANSPARANSI DAN EFISIENSI BIAYA Uning Heri Gagarin; Jumadiah Wardati; Elia Agus Victoria
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1033

Abstract

This PkM program focuses on improving the procurement process of goods/services in local agencies to make it more transparent, accountable, and cost-efficient. Common problems include unplanned needs, non-uniform procurement documents, poorly documented supplier selection, repetitive purchases without standardized specifications, weak acceptance controls, and slow realization reporting. Interventions are carried out through as-is process mapping, waste and risk analysis, preparation of SOPs and document templates, strengthening price comparison mechanisms and supplier evaluations, and training procurement implementers. Outputs include end-to-end procurement SOPs, specification/standard catalogs, monitoring dashboards, and recommendations for savings and internal controls.
PENINGKATAN KUALITAS LAYANAN PELANGGAN UMKM MELALUI IMPLEMENTASI SERVICE QUALITY DAN SOP OPERASIONAL Uning Heri Gagarin; Yeni Trisna Purba; Yohanis Rumbiak
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1034

Abstract

This Community Service Program (PKM) activity aims to improve the quality of MSME customer service through the application of the service quality concept and the preparation and implementation of operational service SOPs. Partner issues include inconsistent service between officers/shifts, unclear customer response standards, unstructured complaint handling, and the absence of service indicators. The program is carried out through service quality assessments (observations and short surveys), service quality dimension training, service SOP development workshops (offline/online), service and complaint simulations, and assistance with implementation trials. The main outputs are a customer service SOP package, service communication standards, monitoring forms, and simple service KPIs. Targeted outcomes include increased service consistency, reduced repeat complaints, and increased customer satisfaction.
TRANSFORMASI PROSES BISNIS INTERNAL INSTANSI PENDIDIKAN/RELAWAN MELALUI ERP SEDERHANA UNTUK EFISIENSI OPERASIONAL Yohan Purnawan; Melisa Nur Asima Sidabutar; William Gerry Sidabutar
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1035

Abstract

This Community Service Program (PKM) activity aims to improve the operational efficiency of educational institutions/volunteers through the transformation of internal business processes with the implementation of a simple ERP based on easy-to-adopt tools (e.g., Google Workspace/Microsoft 365, open-source applications, or standardized sheets). Common problems that arise include duplicate records, scattered data, manual approval processes, difficult document tracking, late reporting, and low cost and inventory visibility. Interventions are carried out through as-is process mapping, to-be process design, preparation of data standards (master data), development of simple ERP modules (finance, correspondence, assets & inventory, procurement/logistics, programs/activities), user training, and go-live and improvement assistance. The outputs are a simple ERP blueprint, SOPs, form and dashboard templates, and impact reports (processing time, report accuracy, reduced errors).
PRAKTIK KERJA ADIL DAN KESEIMBANGAN PEKERJAAN-HIDUP DI INDUSTRI BERKEKUATAN TINGGI Yohan Purnawan; Yeni Trisna Purba; Peronika Sari BR Tarigan
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1036

Abstract

This study aims to examine the relationship between fair work practices and work-life balance among employees in high-intensity industries in Indonesia, as well as their impact on organizational outcomes. The research employed a quantitative correlational design. Data were collected through online questionnaire surveys, supported by semi-structured interviews and focus group discussions, with a total sample of 300 professional employees who had worked for at least one year in technology, finance, consulting, advertising, and startup sectors. Fair work practices were measured using the Organizational Justice Scale (Colquitt, 2001) covering four dimensions (distributive, procedural, interactional, and informational justice), while work-life balance was measured using the Work-Life Balance Scale (Fisher-McAuley et al., 2003). Data analysis was conducted using Structural Equation Modeling (SEM), and mediation effects were tested using bootstrapping. The results indicate that fair work practices are implemented at a moderate-to-high level (mean = 4.25), whereas work-life balance remains at a moderate level (mean = 3.65). Fair work practices have a positive and significant effect on work-life balance (β = 0.48; p < 0.001). Moreover, both fair work practices and work-life balance positively and significantly influence job satisfaction, organizational commitment, and performance. Work-life balance also significantly mediates the relationship between fair work practices and all organizational outcomes (mediation effects range from 0.173 to 0.197). These findings highlight the importance of fair work practices as an organizational resource to improve employee well-being and performance in high-intensity work environments.
PENGUATAN EKOSISTEM UMKM MELALUI KOLABORASI PEMERINTAH DAN DUNIA USAHA: MODEL KEMITRAAN DAN MANAJEMEN HUBUNGAN STAKEHOLDER Yohan Purnawan; Hendri Mayanta; Muhammad Rijal Panjaitan
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1037

Abstract

This report discusses strengthening the MSME ecosystem through collaboration between the government and the business world. The goal is to develop an operational partnership model and a measurable stakeholder relationship management approach, addressing issues related to support fragmentation, market access, financing, and suboptimal coordination. The activities include stakeholder mapping, designing partnership models, and implementing collaborative programs such as market access and quality improvement. The methodology covers needs mapping and assessment, development of SOPs and KPIs, and carrying out the program in the form of trial projects. The main outputs include partnership model documents and a 12-month action plan. Effective collaboration is expected to strengthen the position of MSMEs in the local economic ecosystem.
MANAJEMEN BUDAYA ORGANISASI MULTIKULTURAL DI PERUSAHAAN INDONESIA EMPIRIS Ahmad Jet Alamin A; Margono; Heni A. Adilan
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1038

Abstract

This study examines the management of multicultural organizational culture in Indonesian companies within the context of globalization and free trade agreements. With its vast cultural diversity, Indonesia presents both challenges and opportunities for firms to enhance competitiveness by managing diversity more effectively. The research aims to analyze and evaluate multicultural organizational culture management practices, including the effects of free trade on organizational dynamics and structure, as well as the supporting and inhibiting factors influencing such management. The findings indicate that leaders must possess cultural awareness and strong communication skills to create an inclusive workplace environment. The study further recommends that both companies and the government formulate policies to support MSME development and implement efficient management strategies, enabling firms—particularly MSMEs—to maximize the benefits of free trade.
MANAJEMEN PRAKTIK CIRCULAR ECONOMY PADA PERUSAHAAN MANUFAKTUR DAN FASHION Bahdin Nur Tanjung; Melisa Nur Asima Sidabutar; Dewi Sartika Situmorang
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1039

Abstract

This article examines the management practices of circular economy in companies within the manufacturing and fashion sectors. Circular economy is presented as an alternative to the traditional linear production model (“take–make–use–dispose”), which typically leads to high waste generation and inefficient resource consumption. The study aims to identify and describe existing practices, analyze implementation challenges (including operational, financial, regulatory, and consumer perception aspects), and review adaptive solutions and strategies that companies can adopt. Using a qualitative approach with a systematic literature review, the article finds that the transition to a circular economy is shaped by factors such as consumer awareness, production and operational costs, and policy support. In manufacturing, a shift toward servitisation/Product-as-a-Service (PaaS), the application of circular design (e.g., value hill), and cross-supply-chain collaboration—often enabled by digital technologies (IoT, sensors, traceability)—are highlighted. In fashion, circular practices include rental models, resale/recommerce, and repair programs that emphasize durability and repairability to move away from fast fashion. Key challenges include high initial investment costs, inconsistent regulatory support, changes in consumer behavior, and the need for close coordination among supply-chain stakeholders. The article offers strategic recommendations for industry players and policymakers to support a more effective transition toward circular economy.
PENGALAMAN KARYAWAN DAN ENGAGEMENT PASCA- PANDEMI DI INDUSTRI INDONESIA Bahdin Nur Tanjung; Parlaban Karo-Karo; Imanuel Sembiring
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1040

Abstract

This study examines significant changes in employee experience, employee engagement, and employee well-being in Indonesia’s industrial sector in the post-COVID-19 period. Using a qualitative conceptual approach through a systematic literature review, the research aims to analyze employees’ work experiences, assess engagement levels, and evaluate well-being across physical, mental, emotional, and social dimensions. Findings indicate a shift toward remote and hybrid work models, where about 83% of employees prefer this flexible arrangement. Nevertheless, the transition also brings challenges, including increased workload, heightened mental pressure, and declining well-being. The study identifies key factors influencing these three areas: adaptive leadership (e-leadership), organizational support (Perceived Organizational Support/POS), and the importance of digital transformation supported by employee training. The paper provides strategic recommendations for management to enhance employee experience, sustain engagement, and support employee well-being in the post-pandemic context.
Framework Perubahan Organisasi yang Adaptif terhadap Dinamika Pasar yang Tidak Menentu karena Perang Dagang Jopinus Saragih; Adrian K Tarigan; Oktora Jubileus Sinambela
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 1 (2025): Desain Komunikasi Visual
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i1.1041

Abstract

This study aims to develop and test an adaptive organizational change framework in response to unstable market dynamics caused by trade wars. Since 2018, escalating global trade conflicts have created a volatile, uncertain, complex, and ambiguous (VUCA) business environment through tariff fluctuations, export–import restrictions, regulatory uncertainty, and disruptions to global supply chains. These effects significantly influence organizational performance, particularly in countries highly dependent on international trade such as Indonesia. The research employs a mixed-methods design with a sequential exploratory approach: qualitative data to construct the framework and quantitative data to validate it. The findings indicate that the impact of the trade war positively affects the need for adaptive organizational change. In addition, environmental scanning capability, organizational structural flexibility, and an adaptive organizational culture enhance adaptation capability and change implementation success. Strategic agility is also found to positively affect organizational performance in a VUCA environment, while the proposed Adaptive Organizational Change Framework (AOCF) effectively improves organizational resilience. The framework implementation further mediates the relationship between environmental pressures and organizational performance. The study produces an AOCF consisting of six main components: Environmental Intelligence System, Adaptive Strategy Formulation, Agile Organizational Structure, Dynamic Resource Management, Change-Ready Culture, and Continuous Learning Mechanism. These components can serve as diagnostic tools and practical guidance for organizations to implement adaptive change.
PENGUKURAN JEJAK KARBON DAN INSENTIF FINANSIAL DALAM RANTAI PASOKAN EMPIRIS Riduan Siagian; Adrian K. Tarigan; Josua Tahan Jaya Sitorus
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1042

Abstract

This study empirically examines carbon footprint measurement within supply chain management and the role of financial incentives in driving emission reductions. Since supply chains may contribute up to 90% of a company’s emissions and indirect emissions (Scope 3) can be as much as 26 times higher than operational emissions, the study highlights key challenges including incomplete supplier emission data, variability in measurement methodologies, and adoption barriers for enabling technologies. It also analyzes the effectiveness of sustainable funding models—such as Sustainable Supply Chain Finance (SSCF), sustainability-linked loans (SLL), and green bonds—as well as internal incentive mechanisms cost-sharing (CS) and preferential financing (PF). The findings indicate that well-designed financial incentives can increase the likelihood that suppliers reduce emissions by up to 52%. The study further proposes the use of innovative technologies, including blockchain and the Internet of Things (IoT), to improve the accuracy, transparency, and real-time verification of emissions data. Overall, the research concludes that integrating robust measurement systems with performance-based incentives is a crucial strategy for companies to enhance emissions management and supply chain sustainability.

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