cover
Contact Name
M. Rizky Mahaputra
Contact Email
greenation.info@gmail.com
Phone
+6281210467572
Journal Mail Official
greenation.info@gmail.com
Editorial Address
Jl. Kapt. A. Hasan, Telanaipura Jambi-Indonesia
Location
Kota jambi,
Jambi
INDONESIA
Greenation International Journal of Tourism and Management
Published by Greenation Research
ISSN : 29866103     EISSN : 2986559X     DOI : https://doi.org/10.38035/gijtm
Core Subject : Economy,
Greenation International Journal of Tourism and Management (GIJTM) is a scientific journal in the field of tourism and management published and managed by Greenation Research & Yayasan Global Resarch National. This journal aims to disseminate information on research and development results, studies, and critical thinking about tourism and management. It is hoped that this dissemination can be utilized in real practice by relevant stakeholders in identifying and solving problems for tourism development and management purposes.
Articles 258 Documents
Strategy for the Development and Accessibility of Tourist Attractions on Suai Loro Beach, Covalima City, Timor Leste Ferdianos Gomes; Arlindo Do Ceu Fatima; Marito Magno; Victor Brito
Greenation International Journal of Tourism and Management Vol. 3 No. 2 (2025): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i2.471

Abstract

Tourism is a vital non-oil and gas sector for Timor-Leste. This sector is strategic for national economic development. Timor Leste has great potential in tourism, including natural resources, labor, and arts and culture. The tourism sector will provide significant foreign exchange for the country and will create jobs for the community. Suai Loro has great tourism potential, but accessibility to the location is not well developed, making it difficult for tourists and visitors to visit Suai Loro. Therefore, accessibility development is needed to provide good access for tourists and visitors. The purpose of this study is to determine how to develop good accessibility to make it easier for tourists and visitors to visit Suai Loro tourist attractions. This research method is descriptive qualitative,Data collection, Data reduction, Data presentation, Conclusion or verificationThree informants were used: the tribal chief, the community, and visitors. In this study, the researcher also used a SWOT analysis to identify strengths, weaknesses, and advantages. This research was conducted in Suai Loro District, Suai District, Covalina Municipality in 2021. The results concluded that accessibility development is necessary to provide easy access for tourists and visitors, as the area has tourism potential but lacks accessibility.
Improvement of National Logistics Distribution in Supporting Sea Toll Cargo Okin Ringan Purba; Haris Haris; Agus Yuliyanto; Otto Sugiharto Prakoso; Rohana Sitanggang; Rahmat Hidayat; Agus Nugroho
Greenation International Journal of Tourism and Management Vol. 3 No. 2 (2025): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i2.472

Abstract

The purpose of this literature review is to develop hypotheses for future researchers conducting research related to sea toll cargo. The research article on improving national logistics distribution in supporting sea toll cargo is a scientific literature article in the field of maritime transportation management. The approach used in this literature review is descriptive qualitative with comparative analysis techniques. The data collection technique is to use literature studies or conduct a literature review of relevant previous articles. The data used in this study are secondary data with a maximum publication of 8 years, sourced from academic online media such as Thomson Reuters Journal, Sage, Springer, Taylor & Francis, Scopus Q2-Q4 Emerald, Elsevier, Sage, Springer, Web of Science, Sinta 2-5 Journal, DOAJ, EBSCO, Google Scholar, and digital reference books. Empirical data was used to support the phenomena observed in this study. In this study, previous studies relevant to each topic were selected, with one to two articles reviewed for their findings. The results of this literature review are: 1) National logistics distribution plays a role in sea toll cargo; 2) Challenges in implementing sea toll cargo include insufficient return cargo, poor logistics connectivity in the hinterland, lack of warehouse facilities and temporary storage areas, inadequate coordination between institutions and sectors, and low awareness and logistics literacy among business actors; 3) The economic and social impacts of developing sea toll cargo include price equalization of goods, improved national supply chain efficiency, investment incentives in remote areas, and social impacts such as enhanced community welfare.
The Effect of Lecturer Characteristics, Lecturer Reward System, and Lecturer Commitment on Lecturer Welfare in Private Universities in Jambi Province Pebi Julianto; Risnita; Abdul Halim
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.481

Abstract

The research aims to add to the repertoire of knowledge of Islamic Education Management in the last trend. The author uses quantitative research with path analysis method and sampling technique with  purposive sampling. The number of 78 lecturers with a distribution of trial samples of 20 respondents and 58 respondents in three (3) universities namely Adiwangsa University Jambi, Muara Bungo University, and Merangin University. The results showed the highest effect partially, which included the effect of Lecturer Characteristics on Lecturer Welfare by 20.91% and the highest effect in intermediate variables (intervening), namely the effect of the lecturer reward system on lecturer welfare through lecturer commitment by 2.47%. Similarly, the influence of lecturer characteristics, lecturer reward system, and lecturer commitment on lecturer welfare is 12.83%. While the lowest influence of lecturer characteristics on lecturer welfare through lecturer commitment amounted to 2.20%. The conclusion is that lecturer characteristics, lecturer reward system, and lecturer commitment have a very significant direct effect on lecturer welfare. And it can be explained that lecturer commitment in addition to being an exogenous variable, it is also able to carry out its role as an intervening variable.
Developing a Model Scenario Plan for West Java Champion MSMEs Rosanna Wulandari; Arissetyanto Nugroho; Derriawan
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.509

Abstract

This research aims to design a model to strengthen the competitiveness of Champion MSMEs in West Java through the integration of digital marketing and customer relationship management (CRM) with the Soft Systems Methodology (SSM) approach and planning scenarios. The method used is a mixed method with SEM-PLS analysis, literature studies, interviews, FGDs, and scenario design involving 150 MSME actors in the food and beverage sector. The results of the study show that digital marketing and CRM have a significant effect on customer satisfaction, engagement, and loyalty which has a positive impact on the performance of MSMEs. However, the influence of digital marketing on performance becomes insignificant when mediated by customer engagement and loyalty, while CRM still has an effect both directly and indirectly. Four scenarios for strengthening MSMEs are prepared: (1) Digital – acceleration of digitalization and integrated CRM, (2) Gradual adoption according to readiness, (3) Lagging  focusing on literacy and digital infrastructure, and (4) Adaptive and Innovative  adaptation strategies to market dynamics. The novelty of this research lies in an integrative and participatory scenario-based development model, with practical guidance that is relevant for MSMEs in West Java.
Linking Cruise Ship Arrivals to MSMEs Empowerment: A Case Study of Benoa Port, Bali Anak Agung Putri Sri; I Ketut Antara; Fanny Maharani Suarka; Putu Ratih Pertiwi; Randhi Nanang Darmawan; Nyoman Galuh Narendraswari Saraswati
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.514

Abstract

This study examines the linkages between cruise ship arrivals and the empowerment of MSMEs at Benoa Port, Bali. The research is grounded in the phenomenon of MSMEs' dependency on the episodic flows of cruise tourists, which simultaneously create opportunities and vulnerabilities. The objective of the present study is threefold: first, to analyze MSMEs responses to cruise tourism; second, to assess social, economic, and environmental dimensions through the SET-Based Evaluation framework; and third, to identify emerging adaptive strategies. A qualitative case study approach was employed, combining in-depth interviews, participant observation, and secondary data analysis. The findings indicate that MSMEs derive substantial economic benefits by adopting positive adaptation strategies such as pricing adjustments, product diversification, extended operating hours, and digital payment adoption. However, a small group of MSMEs exhibited neutral or resistant attitudes, indicative of heterogeneity in adaptive responses. The study's findings indicate that cruise tourism offers considerable potential for the empowerment of MSMEs. To promote long-term sustainability, the study recommends policy interventions aimed at enhancing resilience, expanding market access, and ensuring inclusive and environmentally responsible development.
The Role of Ability, Competence, and Motivation in Organizational Sustainability through Employee Performance: Study Library Research Tri Widyastuti
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.522

Abstract

The purpose of this study is to develop hypotheses related to factors that influence organizational sustainability, especially in the international cargo sector. The approach used in this literature review study is descriptive qualitative. The data collection technique is to use literature studies or review relevant previous articles. The technique used in this literature review is Comparative Analysis. The data used in this descriptive qualitative approach were obtained from previous studies relevant to this research and sourced from academic online media such as Thomson Reuters Journals, Springer, Taylor & Francis, Scopus Q2-Q4 Emerald, Elsevier, Sage, Web of Science, Sinta 2-5 Journals, DOAJ, EBSCO, Google Scholar, Copernicus, and digital reference books. The results of this literature review are: 1) Ability influences employee performance; 2) Competence influences employee performance; 3) Motivation influences employee performance; 4) Ability influences organizational sustainability; 5) Competence influences organizational sustainability; 6) Motivation influences organizational sustainability; 7) Employee performance influences organizational sustainability; 8) Ability influences organizational sustainability through organizational performance; 9) Competence influences organizational sustainability through organizational performance; 10) Motivation influences organizational sustainability through organizational performance.
Determining Consumer Loyalty: Analysis of Brand Image, Price, Service Quality, Consumer Satisfaction and On-Time Delivery in Goods Delivery Service Companies Ahmad Faisal
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.543

Abstract

This study aims to analyze the influence of brand image, price, service quality, customer satisfaction, and timely delivery on customer loyalty in freight forwarding companies. Using a systematic literature review approach, this study synthesizes findings from various relevant internationally indexed academic articles. The research method used is a systematic literature review with a descriptive-qualitative approach. Data were collected from reputable international indexed articles obtained through databases such as Scopus, Web of Science, Emerald, Springer, and Google Scholar. The selected literature was analyzed using reduction techniques, data presentation in matrix form, and comparative synthesis to find patterns, similarities, and differences between studies. The results of the study show that: 1) Brand image affects consumer loyalty; 2) Price affects consumer loyalty; 3) Service quality affects consumer loyalty; 4) Consumer satisfaction affects consumer loyalty; 5) On-time delivery affects consumer loyalty. The limitation of this study lies in its literature review-based nature, so that generalization of the results still requires support from empirical research with primary data. The contribution of this study is that it offers strategic guidance for freight forwarding companies in Indonesia in increasing customer loyalty by strengthening key service dimensions. The practical novelty of this research is that it offers an empirical literature-based strategic policy model that can be used as a reference for players in the delivery industry to build long-term loyalty through a holistic approach that combines operational, psychological, and managerial dimensions.
Determining Airline Performance: Analysis of Entrepreneurial Orientation and Absorption Capacity through Innovation Ari Sulistyowati; Milda Handayani
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.544

Abstract

The purpose of this literature study is to develop hypotheses regarding the influence between variables that can be used for further research. The research article on literature review of airline performance determination: analysis of entrepreneurial orientation and absorption capacity through innovation is a study in the field of human resource management. The approach used in this literature review is descriptive qualitative. The data collection technique is to use literature studies or review previous relevant articles. The data used in this descriptive qualitative approach came from previous studies relevant to this study and sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar, and digital reference books. The results of this literature review article are: 1) Entrepreneurial orientation affects airline innovation; 2) Absorption capacity affects airline innovation; 3) Entrepreneurial orientation affects airline performance; 4) Absorption capacity affects airline performance; 5) Entrepreneurial orientation innovation affects airline performance; 6) Entrepreneurial orientation affects performance through airline innovation; and 7) Absorption capacity affects performance through airline innovation.
The Influence of Organizational Culture and HR Practices on Employee Performance: The Role of Communication and Compensation in Vocational Schools Nani Sudiarti; Tri Widyastuti; Ni Nyoman Sawitri; Zahara Tussoleha Rony
Greenation International Journal of Tourism and Management Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i3.652

Abstract

This study analyzes the direct and indirect effects of organizational culture and HR practices on employee performance in Indonesian vocational schools, focusing on the mediating roles of internal communication and compensation. Using a cross sectional survey of 285 staff and PLS-SEM analysis, the research finds both organizational culture and HR practices directly enhance performance (Anwar & Abdullah, 2021; Li & Zhang, 2022). Additionally, internal communication and compensation partially mediate these relationships. Specifically, organizational culture strongly predicts communication effectiveness (Singh & Gupta, 2022), while HR practices significantly influence compensation fairness perceptions (Park & Lee, 2021). The cross-sectional design limits causal inference, suggesting need for longitudinal future research. Practical implications indicate that school administrators should simultaneously develop collaborative cultures and structured HR systems (Darmawan & Santoso, 2022; Kurniawan & Setiawan, 2023), as these synergistically improve performance through clearer communication and equitable remuneration. This study's integrated model uniquely positions communication and compensation as central mediating mechanisms within vocational education.
Why Leadership Style Alone Isn't Enough: Organizational Commitment as the Missing Link Between Women's Leadership and Performance Luh Sugiani; Tettie Setiyarti
Greenation International Journal of Tourism and Management Vol. 4 No. 3 (2026): (GIJTM) Greenation International Journal of Tourism and Management (September -
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v4i3.1225

Abstract

This study examines how women's leadership style shapes employee performance at Madifushi Private Island Resort in the Maldives, and whether organizational commitment carries that effect. The resort has faced a persistent 34 percent employee turnover rate at the same time that the share of women in leadership positions rose from 28 percent in 2022 to 50 percent in 2026, and almost no prior research has examined women's leadership in a setting as geographically isolated as a private island resort. Data were collected from all 100 eligible employees using total sampling and analyzed with Structural Equation Modeling–Partial Least Squares (SEM-PLS) in SmartPLS 4.0. Women's leadership style had no significant direct effect on employee performance (t = 1.533; p = 0.063) but had a strong, significant, positive effect on organizational commitment (t = 15.532; p = 0.000). Organizational commitment, in turn, significantly improved performance (t = 3.303; p = 0.000) and fully mediated the relationship between leadership style and performance (t = 3.251; p = 0.001; VAF = 53.3%). These findings show that women's leadership in this hospitality setting influences performance mainly by building employees' emotional attachment and loyalty rather than acting on performance directly, offering new evidence from an understudied resort-island context and a standpoint-informed research design that examines women's leadership practice on its own terms.

Filter by Year

2023 2026


Filter By Issues
All Issue Vol. 4 No. 3 (2026): (GIJTM) Greenation International Journal of Tourism and Management (September - Vol. 4 No. 2 (2026): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu Vol. 4 No. 1 (2026): (GIJTM) Greenation International Journal of Tourism and Management (March - May Vol. 3 No. 4 (2025): (GIJTM) Greenation International Journal of Tourism and Management (December 20 Vol. 3 No. 3 (2025): (GIJTM) Greenation International Journal of Tourism and Management (September - Vol. 3 No. 2 (2025): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu Vol. 3 No. 1 (2025): (GIJTM) Greenation International Journal of Tourism and Management (March - May Vol. 2 No. 1 (2024): (GIJTM) Greenation International Journal of Tourism and Management (March 2024 Vol. 2 No. 4 (2024): (GIJTM) Greenation International Journal of Tourism and Management (December 20 Vol. 2 No. 3 (2024): (GIJTM) Greenation International Journal of Tourism and Management (September - Vol. 2 No. 2 (2024): (GIJTM) Greenation International Journal of Tourism and Management (June - Agus Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20 Vol. 1 No. 3 (2023): (GIJTM) Greenation International Journal of Tourism and Management (September - Vol. 1 No. 2 (2023): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu Vol. 1 No. 1 (2023): (GIJTM) Greenation International Journal of Tourism and Management (March - May More Issue