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All Journal Governance : Jurnal Ilmu Pemerintahan Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Jurnal Administrasi Negara JURNAL ILMU PEMERINTAHAN E-Dimas: Jurnal Pengabdian kepada Masyarakat ARISTO JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Dinamisia: Jurnal Pengabdian Kepada Masyarakat SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Gorontalo Journal of Government and Political Studies MEDIALOG: Jurnal Ilmu Komunikasi Journal of Local Government Issues Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Community Development Journal Jurnal Politikom Indonesiana INTEGRITAS : Jurnal Pengabdian Jurnal Geuthee Jurnal Inovasi Penelitian Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Community Empowerment Humanism : Jurnal Pengabdian Masyarakat Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat MALLOMO: Journal of Community Service Bima Abdi: Jurnal Pengabdian Masyarakat JSIP: Jurnal Studi Ilmu Pemerintahan Jurnal Pengabdian Multidisiplin Komunitas : Jurnal Pengabdian Kepada Masyarakat Mamangan Social Science Journal Room of Civil Society Development Room of Civil Social Development
L.M. Azhar Sa'ban
Universitas Muhammadiyah Buton
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Journal : Journal of Local Government Issues

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Interoperability Governance: An Analysis of the Impact of Digitization of Public Services on Local Government Mutiarin, Dyah; Lawelai, Herman; Sadat, Anwar; Nastia; Wijaya, Andi Arya Maulana; Sa'ban, L.M. Azhar
Journal of Local Government Issues Vol. 7 No. 2 (2024): September
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v7i2.30388

Abstract

The study highlights the significance of understanding the impact of digitalization on public services in local government organizations, particularly about coordination strategy and digitalization policy. The rapid advancements in information technology have transformed the delivery and acquisition of public services, necessitating a comprehensive understanding of the factors influencing the efficiency of digital services.  A quantitative approach was used, with Smart-PLS 3.0 analysis involving respondents from South Buton Regency local government organizations. Data collection was conducted through a direct survey in the field. The results showed a strong relationship between coordination, strategy, and digitalization policy, with a significant relationship between these factors and the effectiveness of digital services. However, no significant relationship between digitalization policy and digital service effectiveness was found. The results of this study provide valuable insights into the dynamics of interoperability governance and the nuanced relationships between coordination, strategy, digitization policy, and digital service effectiveness in local government organizations. Despite the significant influence of coordination and strategy, the role of digitalization policy on digital service effectiveness suggests the need for further evaluation or a change in policy approach. Limitations of this study include the small sample size and focus on one geographical area, so caution is needed in generalizing the findings. Nevertheless, this study contributes significantly to understanding the implementation of digitization in public services, with practical implications for policy development and management practices.
Co-Authors Abdan Syakur Abdul Rahim Adan, L.M. Hasrul Ahmad Munardin Hadma Alzarliani, Wa Ode Amiruddin, Amirudin Andi Reni Andika, Rian Andy Arya Maulana Wijaya Anggoro, Juliardi Dwi Ansar Suherman, Ansar Anton Anton Anwar Sadat Anwar Sadat Anwar Sadat Ardiansah Putra, Muhammad Rizal Arham, Laode Arwan, La Ode Asrul Nazar Aulia Diah Mavista Raif Djays Djays Dyah Mutiarin, Dyah Eka Setianingsi Eko Satria Fahrul Puadji Farid Yusuf Nur Achmad Faris Tawakal Finangsih Finangsih Fitriani Abbas Fitriyani Fitriyani Gufran, La Hadmar, Ahmad Muhardin Hamiyani Hamiyani Hanafi, Hanafi Azhar Hastuti Hastuti Hastuti Hastuti Hastuti Hastuti Herman Herman Herman Lawelai Ichsan Hidayat Rifaham Ilwan Ilwan Indra Indra Irman Irman Jestino Andre Pratama Jumadil Jumadil Karim, Sairul L.M. Fakhri Mihzan Rabbani La Doli La Gufran La Ode Asmanang Latif Latif LM Fajar Ramadhan Mahyudin Mahyudin Mahyudin Mahyudin Mahyudin Mahyudin Mahyudin Mahyudin Maria Ulfa Marsiah Ramuli Maulana, Harry Fajar Mayunita, Sry Moebbrey, Nur Inayah Hasanah Muh Askal Basir, Muh Askal Muh. Rizal Ardiansyah Putra Mustita Hadini N, Lendra Nanda Hartawati Nastia Nastia Nastia Nastia Nastia Nastia, Nastia Ningsih, Sri Adhi Nunarti, Nunarti Nur Fazila Nur Inzana Ode Bau, Waode Asmawati Rahmat Ramadhan Rahmatul Ajhar Ramadan, Rafly Rani Anawai Rano Rendi Priono Rezky Mahendra Alfayeed Rimayasi Rimayasi Risno Alami Tarman Rosita Rosita Sadat Anwar Saputri, Meri Melianti Sari Anwar, Nirmala Setiawan, Muh. Farhan Shabrina Hanum Syaharuddin Siti Sarah Siti Sarah, Siti Somat Somat Sry Mayunita Sufiarni Syahril Darmah Wa Ode Sitti Mayang Wa Ode Sunarli Wa Ode Syahrina Rizky Amalia Wd. Riniati Wijaya, Andi Arya Maulana