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All Journal Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature BASIS (BAHASA DAN SASTRA INGGRIS) PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat INTERACTION: Jurnal Pendidikan Bahasa PROJECT (Professional Journal of English Education) Journal of Language and Literature Jurnal Ide Bahasa Indomera : Jurnal Magister Manajemen eScience Humanity Journal Jurnal Puan Indonesia Jurnal Ekonomi dan Pembangunan Journal of Innovative and Creativity Submit : Jurnal Ilmiah Teknologi Informasi dan Sains EJI (English Journal of Indragiri) : Studies in Education, Literature, and Linguistics Ekonomika : Jurnal Ekonomi dan Pembangunan Jurnal Pengabdian Cendikia Nusantara SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK) INTERACTION: Jurnal Pendidikan Bahasa
Afriana, Afriana
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Politeness Strategies On Apologizing Expression Of “The Princess Diaries” Gulo, Lestari; Afriana, Afriana
Prosiding Vol 6 (2024): SNISTEK
Publisher : LPPM Universitas Putera Batam

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Abstract

This study aims to examine the politeness methods used by the characters in their apology expressions. The study was designed as a descriptive and qualitative research. The data were examined using descriptive techniques, applying various politeness methods suggested by Brown and Levinson (1987) to identify different types of politeness tactics. The Princess Diaries, an American romantic-comedy movie released in 2001, provided the statistical data. Using Brown and Levinson's Politeness Strategies (1987), the analysis findings show that 10 utterances can be categorized as expressions of regret. According to Brown and Levinson's politeness theory, negative politeness is used to show respect so as not to offend the interlocutor, while positive politeness occurs among a group of friends and family members who have a close relationship with the interlocutor. Therefore, it can be said that all the characters in the movie who use positive politeness to show regret are female, and positive politeness is the politeness technique they use most often.
Commissive Speech Act in Movie “Army of the Dead” 2021 Samosir, Ronaldo; Afriana, Afriana
IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Vol. 11 No. 2 (2023): IDEAS: Journal on English Language Teaching and Learning, Linguistics and Lite
Publisher : Institut Agama Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/ideas.v11i2.3520

Abstract

The aim of this research is to find out the types of commissive speech act in movie “Army of the Dead” 2021. This research used the theory commissive speech act from Searle and Vanderveken to categorize the utterance that appeared in the data source into the types of commissive speech act. This research applied descriptive qualitative research method by Merriam as the data is in the form of words and phrases. This research used observational method from Creswell to collect the data. According to Creswell (2014), observational method is a method when the researcher observes and collect the venture of the research object. To find out the data, note-taking technique by Merriam (2009) will be used in this research. Note-taking is a method for the researcher find the data by gathering the form of words that relate to the topic. This research result shown that there are 33 data of commissive speech act in movie “Army of the Dead” 2021. Which are, 6 data of refuse, 6 data of offer, 1 data of promise, 12 data of accept, 7 data of assure and 1 data of guarantee. This result shown that the type of accept is the most used type of commissive speech act with (12 data) that used in this movie. And the type of promise and guarantee are the rarest type with (1 data) that used in this movie.
Hyperbole Expression in “Cinderella” 2021 Selected Soundtrack Songs Munte, Martua; Afriana, Afriana
IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Vol. 11 No. 2 (2023): IDEAS: Journal on English Language Teaching and Learning, Linguistics and Lite
Publisher : Institut Agama Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/ideas.v11i2.3880

Abstract

Hyperbole is a figure of speech that is commonly used in a range of literary works, as well as in ordinary English. A figure of speech that exaggerates a setting or situation in a remark. One of them appears in the song's lyrics. Songwriters utilize hyperbolic language to convey meaning to listeners, making the message more profound and emotive. The goal of this study was to determine how often the song writers used hyperbole in six selected soundtracks from the movie of Cinderella 2021. In addition, the researcher also analyzed the types of meaning contained in each song lyric which indicated hyperbole based on Leech'theory. This study conducted a qualitative method using referential equivalent techniques in describing hyperbole and its types of meaning that the authors found proposed by Sudaryanto. The researcher found 17 data containing hyperbolic expressions in the six selected soundtrack songs in the movie of Cinderella 2021. The songs that contain the most hyperbolic expressions are found in two song titles entitled “Somebody To Love" and "Whatta Man / Seven Nation Army" each appearing as many as four times. There are four types of meaning in the six soundtracks including connotative meaning, emotive meaning, social meaning, and thematic meaning. Furthermore, the type of meaning that appears most often in the six songs is connotative meaning. Finally, there is one lyric which has thematic meaning and one of the song lyrics has a combined meaning, namely social and connotative meaning.
Types of Directive Speech Acts in “Fall” Movie 2022 Anggraini, Marisa; Afriana, Afriana
IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Vol. 11 No. 2 (2023): IDEAS: Journal on English Language Teaching and Learning, Linguistics and Lite
Publisher : Institut Agama Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/ideas.v11i2.4250

Abstract

This research investigates the types of directive speech acts in the movie "Fall" which was released in 2022. The data in this research were taken from the utterances produced by the characters in the movie "Fall". This study uses a descriptive qualitative method from Creswell (2018), because the data are in the form of words and phrases. The theory from Yule (1996) was applied to identify the types of directive speech acts in the data sources. Then, this research applies the theory from Sudaryanto (2015) about the observation method and non- participation techniques used to collect data from the movie. The results showed that there were 21 directive speech act data in the movie "Fall". And the 10 data are divided into 5 types of directive speech acts. Those were 3 command data, 7 command data, 5 request data, 4 suggestion data, and 2 suggestion data. The type of request is the most used type of directive speech act in the movie "Fall" 2022. 
KUALITAS PELAYANAN MASYARAKAT PADA KANTOR CAMAT PEULIMBANG KABUPATEN BIREUEN Bakar, Abu; Yusuf, M.; Afriana, Afriana
Ekonomika Journal Vol 16 No 2 (2024): Ekonomika, September 2024
Publisher : Fakultas Ekonomi Universitas Almuslim Bireuen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/eko.v16i2.2887

Abstract

Community services within the scope of sub-district apparatus duties at the sub-district office are starting to be reformed. From citizenship services to empowerment. And this requires work ability, work commitment, or supportive work culture conditions. This is the subject of this research, taking a case at the Peulimbang District Head's office, Bireuen Regency. The research was carried out in an associative descriptive manner, with a sample of 96 people who came to write a letter of recommendation for making KTPs, Family Cards, etc. at the Peulimbang District Head Office, Bireuen Regency. As a result of the research, information was obtained that the public's perception of the ability aspect of Plimbang sub-district office employees was good (88%), work commitment aspects reached 73.4% and work culture 80.05%. With the path analysis model approach, it is proven that there is a direct and indirect influence on work ability, organizational commitment and work culture, respectively 56.53%, 55.15% and 51.29% on the quality of community services. Simultaneously work ability, work commitment and work culture contribute to service quality by 70.8%
ANALISIS KEPERCAYAAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT JALAN SERTA IMPLIKASINYA TERHADAP LOYALITAS PASIEN DI RSUD DR. FAUZIAH BIREUEN - ACEH Nirwansyah, Nirwansyah; Yanna, Sri; Afriana, Afriana
IndOmera Vol 7 No 13 (2026): indOmera, Maret 2026
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v7i13.603

Abstract

Patient loyalty analysis at a hospital must be continuously monitored and optimal solutions sought. This is certainly related to patient satisfaction itself, which is influenced by both internal and external factors, such as patient trust in the hospital, the quality of service they perceive, or the experiences experienced by their families. Analysis using a statistical approach to prove the hypothesis, namely path model analysis between the variables studied. Data were collected through questionnaires from a sample of 325 outpatients at Dr. Fauziah Bireuen Regional Hospital. The results obtained: (1) There is a causality between patient trust and service quality of 0.656, which directly and indirectly influences patient satisfaction. Simultaneously, patient trust and service quality contribute positively to patient satisfaction by 58.1%. (2) The influence of patient trust on patient satisfaction, considering service quality, is 25.13%. And the direct and indirect influence of service quality on patient satisfaction, through patient trust, is 23.59%. (3) There is a direct and indirect influence of patient trust on patient loyalty, considering service quality, of 37.78%. And the influence of service quality on patient loyalty, through patient trust of 25.4%. (4) Simultaneously, patient trust and service quality make a positive contribution to patient loyalty of 64.3%.
Pengaruh Kualitas Produk Dan Penanganan Keluhan Terhadap Keputusan Pembelian Konsumen Pada Platform Shopee Shahira, Nayla; Afriana, Afriana
Journal of Innovative and Creativity Vol. 6 No. 2 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i2.10533

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan penanganan keluhan terhadap keputusan pembelian konsumen pada platform e-commerce Shopee. Perkembangan digitalisasi telah mendorong perubahan perilaku konsumen dalam berbelanja secara online, sehingga faktor kualitas produk dan layanan menjadi aspek penting dalam menentukan keputusan pembelian. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif dan verifikatif. Populasi dalam penelitian ini adalah pengguna Shopee di Kabupaten Bireuen dengan jumlah sampel sebanyak 96 responden yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan melalui kuesioner dengan skala Likert, kemudian dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa kualitas produk dan penanganan keluhan berpengaruh positif dan signifikan terhadap keputusan pembelian, baik secara parsial maupun simultan. Hal ini dibuktikan melalui hasil uji t yang menunjukkan nilai signifikansi sebesar 0,000 (<0,05) untuk kedua variabel. Selain itu, hasil uji koefisien determinasi (R²) sebesar 0,935 menunjukkan bahwa 93,5% variasi keputusan pembelian dapat dijelaskan oleh kualitas produk dan penanganan keluhan, sedangkan sisanya sebesar 6,5% dipengaruhi oleh variabel lain di luar model penelitian. Penanganan keluhan terbukti memiliki pengaruh yang lebih dominan dibandingkan kualitas produk terhadap keputusan pembelian. Temuan ini mengindikasikan bahwa dalam konteks e-commerce, keberhasilan dalam meningkatkan keputusan pembelian tidak hanya bergantung pada kualitas produk, tetapi juga pada kemampuan perusahaan dalam menangani keluhan konsumen secara cepat, tepat, dan responsif. Oleh karena itu, pelaku usaha disarankan untuk meningkatkan kualitas produk sekaligus mengoptimalkan sistem layanan dan penanganan keluhan guna meningkatkan kepuasan, kepercayaan, serta loyalitas konsumen.
Pengaruh Kualitas Produk Dan Promosi Terhadap Kepuasan Konsumen WIFI PT Bintang Elektronik Netindo Di Kabupaten Bireuen Funna, Maiza; Afriana, Afriana
Journal of Innovative and Creativity Vol. 6 No. 2 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

Penelitian ini bertujuan untuk menganalisis dan menguji pengaruh kualitas produk dan promosi terhadap kepuasan konsumen layanan WiFi pada PT Bintang Elektronik Netindo di Kabupaten Bireuen. Pendekatan penelitian yang digunakan adalah kuantitatif dengan jenis penelitian asosiatif. Populasi dalam penelitian ini adalah seluruh konsumen layanan WiFi, dengan jumlah sampel sebanyak 91 responden yang ditentukan menggunakan rumus Slovin. Teknik pengumpulan data dilakukan melalui penyebaran kuesioner dengan skala Likert, sedangkan teknik analisis data menggunakan analisis regresi linier berganda.Hasil penelitian menunjukkan bahwa secara parsial kualitas produk dan promosi berpengaruh positif dan signifikan terhadap kepuasan konsumen. Hal ini ditunjukkan oleh nilai signifikansi kualitas produk sebesar 0,018 dan promosi sebesar 0,000, yang masing-masing lebih kecil dari taraf signifikansi 0,05. Secara simultan, kualitas produk dan promosi juga berpengaruh signifikan terhadap kepuasan konsumen dengan nilai koefisien determinasi (R²) sebesar 0,415, yang berarti bahwa kedua variabel tersebut mampu menjelaskan 41,5% variasi kepuasan konsumen, sedangkan sisanya sebesar 58,5% dipengaruhi oleh variabel lain di luar model penelitian. Selain itu, variabel promosi memiliki pengaruh yang lebih dominan dibandingkan dengan kualitas produk dalam memengaruhi kepuasan konsumen.Dengan demikian, dapat disimpulkan bahwa peningkatan kualitas produk serta penerapan strategi promosi yang efektif dan tepat sasaran merupakan faktor penting dalam meningkatkan kepuasan konsumen layanan WiFi pada PT Bintang Elektronik Netindo di Kabupaten Bireuen.
Co-Authors Abu Bakar Ambalegin, Ambalegin Andra, Meidi Arianto, Tomi ARNIKA, VIVI Aslan, Imran Elfi Husda, Nur evyanto, winda Febriany, Mariaty Fifi, Fifi Funna, Maiza Gulo, Lestari Hairi, Muhammad Imam Akbar Handayani, Nurma Dhona Hanus Tewarat, Sipri Husda, Nur Elfi Imam Akbar Hairi, Muhammad Irawan, Nafdi Jamba , Padrisan Johan, Mhd Johan, Mhd. Juliano, Fadil Lee, Suryanti Lesmana, Allan Budi Lismalinda M Yusuf Mareta, Dinar Rosiana Marisa Anggraini Mora Permatahati, Johanna Mubarak, Zia Hisni Mukhyar, Trya Indah Lestari Munte, Martua Natanael, Yosua Timotius Nila, Shafa Firda Nirwansyah, Nirwansyah Nofriani Fajrah, Nofriani Nurjannah Nurjannah Nurlita, Nurlita Oktavia, Yunisa Putri, Henny Nurhasanah Ramadhan, Muhammad Rayhan Ricky Ricky Ridho, Muhammat Rasid Rizqi, Nurhana Tri Rudianto, Gaguk Salsabila, Miftah Samosir, Ronaldo Sandjaja, Angelina Satria, ROBBY Shahira, Nayla Silaen, Elperinda SIMANJUNTAK, DAIRI SAPTA RINDU Situmorang, Kesiana Tetriwan Sri Yanna Tantri, Michele Tewarat, Sipri Tewarat, Sipri Hanus Zulkifli N Zulkifli N, Zulkifli N