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Journal : JOURNAL OF Mental Health Concerns

Implementation of healthcare professional credentials in hospitals: A scoping literature review Tamara, Sena Dwi Tamara; Jiu, Cau Kim; Mardiyani, Ridha; Jais, Suriadi
JOURNAL OF Mental Health Concerns Vol. 4 No. 6 (2026): February Edition 2026
Publisher : Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Unit Penelitian dan Pengabdian Kep Akademi Keperawatan Baitul Hikmah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/mhc.v4i6.2419

Abstract

Background: Credentialing implementation is a fundamental pillar of clinical governance in hospitals, ensuring that healthcare professionals possess competencies aligned with the clinical privileges granted to them. Despite its critical role in patient safety, the implementation of credentialing processes often encounters various administrative and regulatory challenges. Purpose: To map the existing literature on credentialing implementation processes, regulatory frameworks, barriers, and success factors for healthcare professional credentialing in hospital settings through a scoping review approach. Method: A scoping review design following the PRISMA-ScR guidelines. Article searches were conducted using the Wiley Online Library, PubMed, and ScienceDirect databases, covering publications from 2015 to 2025. After the screening process, 12 articles met the inclusion criteria and were included in the review. Results: A total of 12 articles were analyzed in this review. The findings indicate that the digitalization of credentialing systems and the implementation of Primary Source Verification (PSV) significantly improve the accuracy of competency verification and reduce the risk of malpractice. Regulatory frameworks, such as Medical Staff Bylaws, serve as the primary foundation for accountability in granting clinical privileges. However, barriers including staff resistance to recredentialing, lack of data integration, and limited resources in rural areas remain major challenges. Key success factors were identified as strong hospital leadership commitment and the independence of medical committees in conducting peer review. Conclusion: Effective credentialing implementation requires the integration of transparent policies, robust health information technology infrastructure, and a strong patient safety culture. The findings of this scoping review are expected to serve as a reference for hospital management in optimizing credentialing systems to ensure the quality of healthcare services. Keywords: Credentialing; Clinical Privileges; Clinical Governance; Healthcare Professionals; Hospital.
Implementation of patient-centered care in transforming mental health services: A scoping review Ariyani, Peni; Jiu, Cau Kim; Lestari, Lilis; Jais, Suriadi; Haryanto, Haryanto
JOURNAL OF Mental Health Concerns Vol. 4 No. 6 (2026): February Edition 2026
Publisher : Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Unit Penelitian dan Pengabdian Kep Akademi Keperawatan Baitul Hikmah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/mhc.v4i6.2471

Abstract

Background: Global healthcare is shifting from a traditional paternalistic model to a more inclusive and collaborative approach through Patient-Centered Care (PCC). While its impact on efficiency and patient satisfaction is well-documented, a gap remains in mapping how PCC acts as a catalyst for organizational and cultural transformation in hospitals, especially during digital transitions. Purpose: To map and synthesize existing evidence regarding the implementation of patient-centered care in transforming mental health services. Method: Following the Arksey and O’Malley framework, a systematic search was conducted on PubMed, ScienceDirect, and Wiley Online Library for articles published between 2015 and 2025. After rigorous screening, 10 articles met the inclusion criteria and were used for data synthesis. Results: The findings identify three primary transformation themes: (1) Digital Transformation, utilizing virtual care, 3D medical imaging, and eHealth to enhance patient empowerment; (2) Cultural and Behavioral Transformation, focusing on therapeutic engagement and transparent communication; and (3) Structural Transformation, requiring collaborative governance and distributed leadership. Key facilitators include senior leadership support and change agents, while staff resistance and digital literacy remain significant barriers. Conclusion: Hospital transformation through PCC requires a holistic approach that balances technological advancement with human-centered care. Success depends on strong policy support and a leadership model that embraces all medical professions to ensure sustainable service optimization. Keywords: Hospital Service; Patient-Centered Care; Transformation.
Co-Authors Agung Anggara Lukmenda Aliana, Ande Almumtahanah, Almumtahanah Amelia, Lince Amelyadi, Amelyadi Amrullah, Syahid Annisa Rahmawati Ariyani, Peni Aryadi, Deni Ayu Diana Meilantika Ayu Romantika Azzahra, Fasya Bakti, Wida Kuswida Bhakti, Wida Kuswida Cory, Wening Dara, Sokha Dewinta Adelia Diah Ratri Larasati Djaswadi Dasuki Erin Sastrini, Yovita Febriyanti, Adinda Febriyanti, Indriani Gusmiah, Tisa Gusti Jhoni Putra Gusti Jhoni Putra, Gusti Jhoni HARIYANTO HARIYANTO Hartono Hartono Hartono Hartono Haryanto Haryanto Hasria Alang Indri Erwhani Istiqamah, Istiqamah Jhoni P, Gusti Jimmy Pintabar, Andar Junko Sugama, Junko Kardiatun, Tutur Kawuryan, Uji Kiri, Ming Lee, Ava Lestari, Astuti Lestari, Lilis Lidia Hastuti Lisbet Tiurmaida Lukita, Yenni Mansunomi, Veronika Mardiyani, Ridha Mayumi Okuwa, Mayumi Mukai, Kanae Nakatani, Toshio Nilaprapti, Endhang Novianti, Wida Novita, Ninda Nur Jannah Nuril Lutvi Azizah P, Kharisma Pandi, Jul Parliani Pertiwi, Gracia Herni Pitri, Pitri Pradika, Jaka Pratama, Kharisma Puspita, Dinarwulan Rahayu, Indah Dwi Rahmawati, Rahmawati Rungreangkulkij, Somporn Safira, Annisa Saparina, Saparina Sitepu, Juanda Siti Masdah Sri Ariyanti Sri Murthi Lestari Suriadi Jais Surtikanti SURTIKANTI SURTIKANTI Surtikanti Surtikanti Susilawati, Miya Syahid, Syahid Amrullah Syamsuri Tamara, Sena Dwi Tamara Tan, Ethan Tisa Gusmiah tri wahyuni Ujiana, Sugi Usman Usman Usman Usman Usman Vianny , Afrida Wida Novianti Winarianti Wuriani Wuriani Wuriani Wuriani Wuriani, Wuriani Yani, Diah Fauri Yukari, Nakajima Yuli Hidayati Zamzami, Imran