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Delay In Procurement Of Ship Parts Owned By Pt Sumberbumi Global Niaga In Consumer Legal Protection Agung Kwartama; Titis Ari Wibowo; Lie Adek
International Journal of Technology and Education Research Vol. 2 No. 03 (2024): July - September, International Journal of Technology and Education Research (
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v2i03.1232

Abstract

This research analyzes the impact of delays in spare parts procurement on PT Sumberbumi Global Niaga's ship operations at PT Sumberbumi Global Niaga, one of the most important shipping companies in Indonesia, especially specializing in ship ownership and transshipment services. Company vessels are used in time charter voyages because the vessels are leased to shippers for individual voyages. Disruptions to spare parts procurement are notorious for their impact on the operating efficiency and effectiveness of these vessels, resulting in lower productivity, higher costs and potential safety hazards. The purpose of this research is to explore the reasons and impact of delays in spare parts procurement on PT Sumberbumi Global Niaga's fleet operations, such as ship downtime, preventive maintenance schedules, and general business results. It is hoped that the results obtained from this research will provide useful information for companies to improve the spare parts procurement process as well as reduce delays and improve operational performance.
Pengabdian Kepada Masyarakat Akademi Maritim Nasional Jakarta Raya (Aman Jaya) dalam Upaya Pencegahan Judi Online di Majelis Taklim Nurul Irfan, Koja, Jakarta Utara Agung Kwartama; Lie Adek; Sumiyatiningsih Sumiyatiningsih; Didik Indriawan
Cakrawala: Jurnal Pengabdian Masyarakat Global Vol. 3 No. 4 (2024): Cakrawala: Jurnal Pengabdian Masyarakat Global
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/cakrawala.v3i4.3557

Abstract

The use of this technology has driven rapid business growth, because various information has been presented sophisticatedly and easily obtained, and through long-distance relationships utilizing telecommunications technology can be used as material for carrying out further business steps. The parties involved in the transaction do not need to meet in person, simply through computer and telecommunications equipment, such conditions are a sign of the beginning of the cyber era. Gambling or gambling in article 1 of Law Number 7 of 1974 concerning the Control of Gambling is referred to as a criminal act of gambling and is identical to crime, but the definition of a criminal act of gambling is basically not stated clearly and in detail either in the Criminal Code or in Law Number 7 of 1974 concerning the Control of Gambling.
Meminimalkan Biaya operasional dan Memaksimalkan Kepuasan Pelanggan dalam Perusahaan Transportasi Laut di PT XYZ Jakarta Agung kwartama; Samiyono Samiyono
Jurnal Ekonomi Manajemen Akuntansi Vol. 30 No. 2 (2024): JURNAL EKONOMI MANAJEMEN AKUNTANSI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharma Putra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/ema.v30i2.117

Abstract

In the maritime transportation industry, companies face challenges in minimizing operational costs while maximizing customer satisfaction. PT XYZ, as one of the leading maritime transportation companies, needs to adopt effective strategies to achieve these objectives. This study aims to identify cost-efficiency methods that can be implemented and analyze the impact of costs on customer satisfaction. By using relevant data and case studies, this research is expected to provide in-depth insights for PT XYZ's management in making strategic decisions.
The Impact of Recruitment Strategies and Crew Competencies on Maritime Operational Performance: A Study of PT Sillo Maritime Perdana Tbk Baruno Winahyu Aji; Syahdan Tanjung; April Gunawan Malau; Agung Kwartama
Jurnal Ekonomi Manajemen Akuntansi Vol. 30 No. 2 (2024): JURNAL EKONOMI MANAJEMEN AKUNTANSI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharma Putra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/ema.v30i2.118

Abstract

The maritime sector is critical for global trade and economic development, yet challenges in workforce development persist, particularly in tanker operations handling dry bulk cargo like agricultural products. This research investigates the interplay between recruitment strategies, crew competencies, and ship operational performance, with a focus on PT Sillo Maritime Perdana Tbk, a key player in Indonesia’s offshore shipping sector. Addressing gaps in aligning workforce development with industry demands, this study explores the effectiveness of recruitment practices and competency development within the operational context of this organization. This study aimed to evaluate the influence of recruitment strategies and crew work competencies, individually and collectively, on improving operational performance at PT Sillo Maritime Perdana Tbk. Using a mixed-methods approach, the research employed Statistical Equation Modeling (SEM) to analyze quantitative data from 117 participants and conducted thematic analysis of qualitative insights from experts, lecturers, graduates, and head workers. The results revealed that recruitment strategies and crew competencies significantly contribute to operational performance, with a combined positive effect observed. Structured recruitment and ongoing skill development tailored to industry demands were identified as critical. The findings also highlighted the transformative role of educational technology in bridging the gap between academic training and operational realities. The study provides actionable insights for PT Sillo Maritime Perdana Tbk and similar organizations, emphasizing the need for collaborative efforts to enhance workforce readiness, operational efficiency, and sustainability in maritime activities.
Persepsi Stakeholder terhadap Inovasi Digital dalam Jasa Keagenan Kapal di Pelabuhan Batam Samiyono Samiyono; Agung Kwartama; Paiman Paiman; Desiana Endah Pramesti; Sumiyatiningsih Sumiyatiningsih; Akhmad Sopani
Dharma Ekonomi Vol. 31 No. 2 (2024): DHARMA EKONOMI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/de.v31i2.131

Abstract

Digital innovation has become a crucial catalyst for the transformation of the ship agency services sector, particularly within the Port of Batam. This paper seeks to examine the perceptions of diverse stakeholders, including shipping agents, vessel owners, and local authorities, regarding the integration of digital innovations into ship agency services. Employing a combination of qualitative and quantitative methodologies, this research collects data through surveys and in-depth interviews with pertinent stakeholders. The results reveal that although challenges exist in the adoption of technology, a substantial majority of stakeholders acknowledge the considerable advantages of digital innovation, such as enhanced operational efficiency, improved transparency, and cost reduction. This study aims to provide insightful perspectives for policymakers and industry professionals in crafting more effective strategies for the deployment of digital innovation in the ship agency domain.
PROSES DAN PENGAWASAN PEMUATAN CARGO DOMESTIK LCL MELALUI LAUT PADA PT KITRANS JAKARTA Samiyono; Kwartama, Agung
Jurnal Gici Jurnal Keuangan dan Bisnis Vol 16 No 2 (2024): Jurnal Keuangan dan Bisnis
Publisher : Sekolah Tinggi Ilmu Ekonomi GICI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58890/jkb.v16i2.332

Abstract

The domestic LCL (Less than Container Load) cargo loading process via sea freight plays a crucial role in logistics and goods transportation in Indonesia. PT Kitrans Jakarta, as a company specializing in this sector, faces various challenges in monitoring and managing cargo loading. This journal provides an in-depth discussion of the loading process, monitoring mechanisms, and factors influencing the efficiency and effectiveness of LCL shipments. Data reveals that Indonesia's LCL shipping market is experiencing significant growth, with an estimated annual volume increase of 10% (Indonesian Logistics Association, 2022). Through case studies and statistical analyses, this journal identifies best practices in cargo loading supervision and offers recommendations to enhance the operational performance of PT Kitrans. The findings of this study are expected to serve as a reference for other logistics companies in optimizing the LCL cargo loading and monitoring process in Indonesia
Proses Clearance In dan Out Terhadap Kapal Cargo di Pelabuhan Weda Halmahera Tengah Diageni PT Pelayaran Bahtera Diserindo Titis Ari Wibowo; Agung Kwartama
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim Vol. 4 No. 1 (2025): Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ocean.v4i1.3062

Abstract

The procedures for cargo ship clearance in and out at Weda Port, Central Halmahera, managed by PT Pelayaran Bahtera Diserindo, play a vital role in ensuring efficient port operations and regulatory compliance. The clearance-in process consists of several steps that cargo ships must complete before entering the port, including document verification, health inspections, and adherence to security protocols. On the other hand, the clearance-out process involves procedures that must be completed before a ship departs, such as submitting shipping documents and undergoing cargo inspections. This study aims to examine these procedures, identify the challenges faced, and propose recommendations to enhance the efficiency and effectiveness of clearance processes at Weda Port. By utilizing the latest data and statistics, this research also emphasizes the significant role of PT Pelayaran Bahtera Diserindo in facilitating logistics operations in North Maluku. The findings are expected to provide a comprehensive understanding of the existing procedures and their impact on Indonesia's maritime industry.
Sosialisasi Keselamatan Kerja pelayaran, keamanan dan Kenyamanan Penumpang Diatas Kapal KM. Kelud Pelayaran Rute Jakarta – Batam – Jakarta Kwartama, Agung; Samiyono, Samiyono; Paiman, Paiman; Sopani, Akhmad; Sumiyatiningsih, Sumiyatiningsih; Pramesti, Desiana Endah
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 1 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i1.1327

Abstract

This research aims to analyse in depth the implementation of occupational safety systems aboard the KM Kelud, as well as to provide concrete solutions through community service that focuses on training and raising awareness of the importance of occupational safety. The methods employed in this study are diverse and include in-depth interviews with the ship's crew, meticulous direct observation, and the provision of structured and comprehensive safety training. The research employs a descriptive qualitative method, incorporating interviews and socialisation on board  with  both  passengers  and  crew  members. The results of this study clearly indicate that regular training and increased awareness among the crew have a significant impact on reducing workplace accidents on the ship, improving existing safety facilities, conducting regular evaluations of the implemented systems, and ensuring mandatory routine training for all crew members. There is no room for compromise when it comes to safety; every step must be taken to ensure that occupational safety remains a top priority.ABSTRAPenelitian ini memiliki tujuan yang jelas yaitu menganalisis secara mendalam implementasi sistem keselamatan kerja di atas KM Kelud, serta memberikan solusi konkret melalui pengabdian masyarakat yang berfokus pada pelatihan dan peningkatan kesadaran akan pentingnya keselamatan kerja. Metode yang digunakan dalam penelitian ini sangat beragam dan mencakup wawancara mendalam dengan kru kapal, pengamatan langsung yang cermat, serta pemberian pelatihan keselamatan yang terstruktur dan komprehensif. Dimana penelitian menggunakan metode kualitatif deskriptif dengan wawancara dan sosialisasi diatas kapal terhadap penumpang dan awak kapal. Hasil dari penelitian ini menunjukkan dengan jelas bahwa pelatihan berkala dan peningkatan kesadaran di antara kru memiliki dampak yang signifikan dalam menurunkan angka kecelakaan kerja di kapal, peningkatan fasilitas keselamatan yang ada, evaluasi berkala terhadap sistem yang diterapkan, dan pelatihan rutin yang wajib bagi seluruh kru kapal. Tidak ada ruang untuk kompromi dalam hal keselamatan; setiap langkah harus diambil untuk memastikan bahwa keselamatan kerja menjadi prioritas utama.
Rebranding dan Citra Pelayanan Berimplikasi Kepuasan Pelanggan Jasa Pandu & Tunda Di Perairan Cilacap pada PT. Pertamina Port Logistics Kwartama, Agung; Eka Wahyu, Krisma
Jurnal Manajemen dan Organisasi Vol. 16 No. 1 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i1.62136

Abstract

This study examines the impact of rebranding strategy and corporate image on service quality and customer satisfaction for pilotage and towage services in the Cilacap waters managed by PT. Pertamina Port Logistics. The primary objective of this research is to analyze how rebranding strategy and corporate image affect service quality and customer satisfaction, as well as the role of service quality as a mediator in these relationships. Using a quantitative design with a causal approach, data was collected through questionnaires and interviews with ship crews, as well as from secondary sources provided by the company. The sample consisted of 180 individuals from a population of 325, selected using Purposive Sampling and Simple Random Sampling techniques. Data analysis was performed using Structural Equation Modeling and helped by smart PLS aplication to model the causal relationships between variables. The findings indicate that both rebranding strategy and corporate image have a positive and significant effect on service quality and customer satisfaction, with corporate image having the greatest impact. Additionally, service quality acts as a significant mediator in the relationship between rebranding strategy and corporate image with customer satisfaction. These findings highlight the importance of enhancing corporate image and implementing effective rebranding strategies to improve service quality and customer satisfaction at PT. Pertamina Port Logistics. The study recommends focusing on the development of corporate image and rebranding strategies as strategic steps to enhance service outcomes and customer satisfaction.
Social Media Information Design Strategy In Increasing Sea Freight Sales (Case Study On Social Media Pt Yicheng Logistics Indonesia) Agung Kwartama
International Journal of Technology and Education Research Vol. 3 No. 02 (2025): April - June, International Journal of Technology and Education Research (IJET
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v3i02.1693

Abstract

Social media has become an important tool in marketing and sales in various industries, including sea transportation. PT Yicheng Logistics Indonesia, as one of the major players in this sector, utilizes social media platforms to increase their visibility and sales. This study aims to analyze the information design strategy implemented on social media by PT Yicheng Logistics Indonesia and its impact on increasing sales. Using qualitative methods and analyzing data from various sources, this study found that informative and interactive content, the use of paid advertising, and active engagement with customers are key factors in the success of their marketing strategy. The results show that the right strategy in designing social media information can increase sales and strengthen the company's position in the sea freight market.