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Pengaruh Penerapan Coaching, Mentoring, dan Counseling (CMC) Terhadap Kinerja Karyawan pada Bidang P2TL PT PLN Electric Services Fachrudin, Dani; Qodriah, Sari Laelatul; Jufri, Ali
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 2 (2026): MARET 2026
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/ta264c51

Abstract

This study aims to analyze the effect of implementing Coaching, Mentoring, and Counseling (CMC) on employee performance in the P2TL division of PT PLN Electric Services UL Karawang. The research employs a quantitative explanatory approach using total sampling of all employees in the division. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS to assess validity, reliability, and the relationships among variables. The findings indicate that Coaching, Mentoring, and Counseling each have a positive and significant effect on employee performance. Among the three variables, Mentoring provides the most dominant contribution to performance improvement. Simultaneously, the implementation of these three approaches significantly influences employee performance and explains a substantial portion of performance variation within the research model. These findings confirm that the integrated application of CMC enhances technical competence, work motivation, and psychological well-being, which ultimately leads to sustainable performance improvement in a work environment that requires accuracy and professionalism.
INOVASI FINANCIAL TEKNOLOGI: IDE PENGEMBANGAN KEUANGAN UNTUK MASYARAKAT PEDESAAN Jufri, Ali
Borobudur Management Review Vol 5 No 2 (2025): Vol 5 No 2 (2025): Vol 5 No: 2 (2025)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/bmar.v5i2.14244

Abstract

Abstract Digital transformation in the financial sector has become a major catalyst for changing the paradigm of global financial services. Yet, the gap in financial access between urban and rural communities remains a significant structural barrier to inclusive economic development. This research aims to analyze the role of financial technology in enhancing access to financial services, identify the benefits of implementation for rural economic development, analyze adoption challenges, and formulate effective development strategies for rural communities. The research uses a qualitative approach with the Systematic Literature Review (SLR) method following the PRISMA protocol, analyzing 10 high-quality journals from 309 initially identified articles through the Google Scholar, SINTA, and Scopus databases for the period 2021-2025. Fintech has proven effective in reducing poverty by up to 20% in low-income provinces, with an impact twice as strong as in wealthy regions, but it faces challenges in infrastructure, digital literacy, and regulation. The implementation of comprehensive strategies, including the development of technological infrastructure, sustainable literacy programs, multi-stakeholder strategic partnerships, and adaptive regulatory frameworks, is necessary to create a sustainable and inclusive fintech ecosystem
Co-Authors Abdul Muis Afiqoh Agustin Alyaa Herdina, Trizka Andre Yani, Selvia Anggun Lestari Artha, Bhenu Aryanti, Rista Puput Asep Gunawan Ayu Diah badawi - Bahri bhenu Arha bhenu Arha Bhenu Artha Bhenu Artha Bhenu Artha Bintang Rifky Ramadhan Sugiarto Cika Vanny Dali, Nuradli Ridzwan Shah Bin Mohd Derry Wijaya Desy Ayu Krisna Murti Desy Lusiyana, Desy Dewi Suhati Dewi Yulianty, Puspa Dewi, Vinda Auralia Kesuma Diah Retnowati Diana Diana Dinda Azhari Apriliya Diva Dwi Lestari Dudung Hermawan Fachrudin, Dani Faldi Ibrahim Fatkhuri Fatkhuri Fauzi, Mabruri Fitri Dian Perwitasari Hadiwibowo, Imam Hairul Arifqi Hermawan, Dudung Ibrahim, Faldi Istianah Istianah Istianah Istianah Khalifah Nurjannah Koswara, Vera Agustin Lisna Duwi Cahyani Lutfiyanti, Lutfiyanti Maeti Maeti Mellanie Mellanie Misnen Mohamad Taufik Azis Mohammad Djadjuli Muafi Muhammad Fauzan Muhammad Nadhir Murdijaningsih, Tjahjani Murti, Desy Ayu Krisna Niken Permata Sari Nopita Nopita Nurfallah Nurfallah Nurfallah Nurjannah, Khalifah Nurlindawati Nurlindawati Nurohim Nurohim Nutrisari, Ayu Pebi Kurniawan Pebi Kurniawan Pebi Kurniawati Priyono, Dadang Puspa Dewi Yuianty Putri, Frestia Qodriah, Sari Laelatul Resa Noviani Risdianto Risdianto Risdianto Risdianto Risdianto, Risdianto Rista Puput Aryanti Rizal Eka Prastyo Rizcky Nugraha Taher Rizka Rustanti Rodiatul Aulla Ronald Swarea Rae SAFITRI, NABILA Salma Syarifah Santika Gumilang Selvi Eka Putri Sinta Manggala SITI CHOLIFAH Sofyan Mar’i Sri Sundhea Hastuti Sylvani Sylvani Sylvani Tedi Kustandi Tri B. Prasetyo Triana, Wulan Trizka Alyaa Herdina Ulfatun Syaebah Vanny, Cika Vera Agustin Koswara Wahyudi Wahyudi Wisnu Hardiansyah Wulan Maharani Yulianty, Puspa Dewi