Article Per Year (5 Year)
p-Index From 2021 - 2026
5.773
P-Index
This Author published in this journals
All Journal Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Jurnal Sinar Manajemen Dinamisia: Jurnal Pengabdian Kepada Masyarakat Journal of English Language Teaching Innovations and Materials (Jeltim) Journal of Management and Leadership Madaniya Yumary: Jurnal Pengabdian kepada Masyarakat Journal of Sustainable Community Development (JSCD) Prima Abdika: Jurnal Pengabdian Masyarakat Studi Ilmu Manajemen dan Organisasi MANAJEMEN Indo-MathEdu Intellectuals Journal Kresna: Jurnal Riset dan Pengabdian Masyarakat Jurnal Akuntansi dan Keuangan Jurnal Publikasi Ekonomi dan Akuntansi Jurnal Ekonomika dan Manajemen Studi Akuntansi, Keuangan, dan Manajemen Dinamika The International Conference on Education, Social Sciences and Technology (ICESST) Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Abdimastek (Pengabdian Masyarakat Berbasis Teknologi) Sinergi Abdimas: Jurnal Pengabdian Masyarakat Maneggio Jurnal Ilmiah Manajemen dan Akuntansi Jurnal Padamu Negeri Global Leadership Organizational Research in Management Green Economics: International Journal of Islamic and Economic Education Economics and Digital Business Journal
Hidayat, Ravindra Safitra
Universitas Budi Luhur
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Published : 45 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Indo-MathEdu Intellectuals Journal

 1 
Information Technology, Strategic Innovation, and Customer Relationships in Indonesian IT Startups Hidayat, Ravindra Safitra; Riyadi, Selamet; Mudjijah, Slamet; Maulana, Panca; Nugroho, Heru
Indo-MathEdu Intellectuals Journal Vol. 6 No. 4 (2025): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v6i4.3727

Abstract

This study aims to explore the dynamic interaction between information technology, strategic innovation, and customer relationship management in Indonesian IT startups. Amid the rapid expansion of the digital economy and the increasing demand for digital services, startups in Indonesia face opportunities and challenges in leveraging technology to enhance customer engagement. This research employs a qualitative research design with semi-structured interviews and thematic analysis, investigating how these startups navigate a resource-constrained environment to adopt digital tools, drive innovation, and build sustainable customer relationships. This study aims to explore the dynamic interaction between information technology, strategic innovation, and customer relationship management in Indonesian IT startups. Amid the rapid expansion of the digital economy and the increasing demand for digital services, startups in Indonesia face opportunities and challenges in leveraging technology to enhance customer engagement. This research employs a qualitative research design with semi-structured interviews and thematic analysis, investigating how these startups navigate a resource-constrained environment to adopt digital tools, drive innovation, and build sustainable customer relationships.
Co-Authors Aditya Salsabila Agus Sriyanto Agus Sriyanto Almaas Rahmadhani Sulaiimah Ami Nabila Arif Prasetiyo Atik Nurfiana Azizy, Fawaz Dadet Sugiarto Dendi Anggi Gumilang Desti Anasari Dewi Puspaningtyas Dicky Arisudhana Dicky Arisudhana Dina Nur Hidayah Elizabeth Elizabeth Elizabeth Yohanes Eryco Muhdaliha Feby Lukito Wibowo Firdaus, Panca Maulana Fita Nur Hanifah Hakam Ali Niazi Hakam Ali Niazi Haryatih, Haryatih Hasrian Hasrian Heni Iswati Heru Nugroho Heru Nugroho Ibnu Waliq Idris Idris Imelda Indah Rahayu Lestari Jemmy, Jemmy Kania Vira Yunita Laurensius Puntodewo Maruji Pakpahan Mudjijah, Slamet Muhamad Jusmansyah Muhammad Vickry Andrha Nierma Restha Nora Andira Brabo Nurani Utami Panca Maulana Pingkan Atmarti Arumingtyas Prasetya, Rizky Eka Raditya Firmansyah Ratih Puspitaningtias Faeni Ratih Puspitaningtyas Retno Fuji Oktaviani Ridho Vriya Pratama Rinny Meidiyustiani Selamat Riyadi Selamet Riyadi Setyarko, Yugi Sriyanto, Agus Sugiarto, Dadet Suzette Natasha Syafika Rasya Augustin Syaiful Anwar Tju, Teja Endra Eng Tri Ika Jaya Kusumawati Triana Anggraini Vildayanti, Rina Ayu Yoga Religia Yugi Setyarko Yugi Setyarko Yuliana Sari Yulieana Yulieana Yuwono Yuwono Yuwono Yuwono