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Indra Setiawan
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Analisis Kepuasan Pelanggan Terhadap Pelayanan BMT NU Cabang Ajung Moh Haris Balady; Achmad Roziqin; Ainun Nisa Nurhidayat Hakim; Indra Setiawan
Jurnal Akuntansi Keuangan dan Bisnis Vol. 1 No. 4 (2024): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

Baitul Maal wat Tamwil Nahdlatul Ulama (BMT NU) is a microfinance institution operating based on Sharia financial principles. BMT NU offers savings and financing products to help build the economy, particularly at the middle to lower economic levels. BMT NU's products follow Sharia Accounting principles by providing profit-sharing to savings products, thereby boosting the motivation of depositors. Financing at BMT NU Ajung Branch also facilitates transactions using Sharia-compliant contracts and offers popular products like lasisma financing without collateral. This research aims to delve into the role of BMT NU in contributing to community economic empowerment. The research methodology includes analyzing customer satisfaction with BMT NU Ajung Branch services, conducting interviews with BMT NU customers, and reviewing relevant literature. The results indicate that BMT NU not only serves as a provider of Sharia financial services but also plays a role in enhancing financial inclusion, providing sustainable microfinance, and economically empowering the community. The implications of this research can strengthen the understanding of the positive contributions of BMT NU in supporting sustainable economic development at the local level.
Co-Authors Abdi Malik Rahardjo Abi Noerwahjono Achmad Roziqin Agung Wijoyo Agus Hidayahtulloh Agus Pujianto Agustina Siagan Ahmad All Yusup Ahmad Rizqullah Ainun Nisa Nurhidayat Hakim Amir Mukminin Ananda Marpaung Angel Agustin Saragih Arani Tri Kinasih Aslam Atikno, Welly Bambang Setiawan Dandi Mardiansyah Dani Firmansyah Dariyah Dariyah, Dariyah Dessy Ferditha Dian Artanti Arubusman Dian Yuliartha Lestari Diana Nabila Agustin Dimas Risqi Pratama Dinda Faullya Zein Dwi Gansar Santi Wijayanti Elfrida Ratnawati Erwan Sastrawan Fajar Firmansyah Farras, Safwan Raihan Giandari Maulani Givan Asselt Hatagalung Handirosiyanto, Ikhwan Hopipah, Opi Humiras Hardi Purba Ilham Wibawa Kusumah Dinata Indriyani Irma Suswati Iwan Sis Indrawanto Johan Sriada Damanik Karmi Itasni Khiyaroh, Neng Nihlah Lisnanti, Ertika Fitri Maskuri Sutomo Maulida Karimah Miftha Churochman Mila Tryutami Karina Moch. Bahrudin Mochamad Bahrudin Moh Haris Balady Mohamad Annas Muhammad Firhan Ariz MUHAMMAD SYAFIQ Muhammad Yasin Muhammad Yusuf Meidy Weldenny Putra Nadiya Hijriana Nisa, Seftiana Khaerun Noor Alvira Jihad Nopa Lia Tiara Noviani Putri Sugihartanti Nugroho, Bayu Hari Nur Hikmah Nurhidayat Muh. Said Pajar Apriliana Pengki Mulyanto Prasanti, Frita Dwi Puput Rahmawati Putra, Adita Widara Raniasari Bimanti Esthi Rianti Pratiwi Ririn Kabes Rizki Choiri Fitrianto Rohmat Setiawan Senja Ristya Hertanti Setiawan Shintike Debora Br Bangun Siti Ghumaisa Effendie Sonia Wulandari St. Aisyah BM Suharto Abdul Majid Syamsul Bahri Dg. Parani Tri Mulyani Kartini Tri Ngudi Wiyatno Tria Okta Nur Selfiana Tumanggor, Ojakma Sihar Panaili Wafi Tri Maharani Wahid, Muhammad Wahyuni, Dea Siti Wirna Wirna Yana Tatiana Yuni Ertinawati Yuselin, Nensi Zaky Prasetyo Zara Tania Rahmadi Zufaiz Ikmal Marhan