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All Journal KEMBARA IJID (International Journal on Informatics for Development) Discovery : Jurnal Ilmu Pengetahuan ABIDUMASY : Jurnal Pengabdian kepada Masyarakat Jendela Pendidikan Reaktom : Rekayasa Keteknikan dan Optimasi Kalbiscientia Jurnal Sains dan Teknologi PERTANIAN TROPIK Jurnal Penelitian Bidang Inovasi & Pengelolaan Industri (Invantri) JURNAL TEKNIK INDUSTRI AGRIC Jurnal Pengabdian Masyarakat dan Riset Pendidikan Lasalle Health Journal
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Journal : IJID (International Journal on Informatics for Development)

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IT Infrastructure Assessment using the COBIT 2019 Framework Rifa'i, Aulia Faqih; Sumarsono; Muhammad Fauzan Al Baihaqi; Yazid Azfa Yasa
IJID (International Journal on Informatics for Development) Vol. 12 No. 2 (2023): IJID December
Publisher : Faculty of Science and Technology, UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/ijid.2023.5152

Abstract

The Admission Office is responsible for student enrollment, and since 2013, the admission process at UIN Sunan Kalijaga has been supported by information technology. To assess the current state of the IT infrastructure in this university, the COBIT 2019 Framework was used. This study identifies five key domains in need of improvement: APO12 (manage risk), which focuses on managing IT-related risks within an organization, BAI10 (manage configuration), to ensure that IT services are delivered efficiently and effectively, DSS02 (manage service requests & incidents), involves the process of providing quick and efficient responses to user requests and handling various incidents, DSS03 (manage problems), to provide timely and effective support to consumers, ensuring their issues are addressed, their needs are met, and DSS04 (manage continuity), to ensure that the organization can respond effectively to incidents and disruptions, minimizing downtime and maintaining business continuity. The results showed that the capability levels for these domains in UIN Sunan Kalijaga were at Level 1, while the target was Level 4, leading to a capability gap of 3. The gap indicates that considerable effort is required to improve and achieve the desired level of maturity, and this research proposes some recommendations to improve the IT infrastructure.
Co-Authors Ahmad Sukron Ala Asmaul Husna Anisatul Mukaromah Annida Rizki Luthfi Astuti Atika Ayu Derari Azmi, Moch Hendianto Basuki Didik Wisnu Widjajanto Eka Aprilia Shofiyanti Elma Nafi’atul M Fajar Satriya Hadi Fatma Ayu Nuning F.A HENDRA KURNIA PULUNGAN, HENDRA KURNIA Khoirul Anwar Kriswijayanto, Triyoga Budi Laki, Alexander Minto Muflihah, Nur Muhammad Fauzan Al Baihaqi Muhimmatul Mahmuda N.F.A, Fatma Ayu Nugraha, Fadhil Adi Nugroho, Meriana Wahyu Rahmatun Nazila Rifa'i, Aulia Faqih Rochmatulloh, Andri Siti Muslichah Siwi Gayatri Sulung Rahmawan Wira Ghani Sulung Rahmawan. W.G Surip, M Syaiful Rohim Syairal Fahmy Dalimunthe Tiara Rahmadhani N Titik Ekowati Totok Yulianto Tri Rijanto Widya L, Jati Yazid Azfa Yasa Yudhi Arifani